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Holiday Inn Express Hotel & Suites Lexington Northeast

Certificate of Excellence
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1780 Sharkey Way, Lexington, KY 40511
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Holiday Inn Express Hotel & Suites Lexington Northeast
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Ranked #4 of 67 Hotels in Lexington
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Mahsoon H Jeddah, Saudi Arabia
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188 reviews from our community

Traveler rating
    135
    40
    10
    1
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71
48
8
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jeddah, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed 14 days in this hotel. The only thing they have is good rooms and good staff. Very clean and quite place. Their breakfast is bit less than the expected. limited varieties!!. They provide washer machines in a reasonable amount of money ( 1.5 $ ). Free parking lot with a complimentary WiFi Service.

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

We weould like to thank you so much for the great comments from your review. We strive to provide you with outstanding guest service and a clean and comfortable room. I read your review and saw that you have some issues with the deluxe award winning breakfast. We always strive to provide you with outstanding service. I will take your... More 

Appleton, Wisconsin
Top Contributor
96 reviews 96 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very well managed HIE. The front desk clerk, Josh, started the visit on the right foot. He was very friendly and helpful. He obviously enjoys his job and expressed his appreciation of the management here. The room was spacious and spotless. Very quiet, comfy beds and pillows. As a fairly tall guy, I really appreciate the high... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

It has been our pleasure that you have stayed with us here at the Holiday Inn Express Hotel & Suites. We provide award winning service and clean and comfortable rooms. We value your feedback and comments. Josh has such a great impact on your hotel. He always goes above and beyond to make every guest is number one here at... More 

Glasgow
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

Our king size bed was like sleeping on a cloud. During my stay we enjoyed the indoor pool and the full breakfast bar. The staff was outstanding. The manager Will Walker was so helpful and his staff was great!

Was this review helpful? Yes 2
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

We are so pleased that you had such a great stay here at the Holiday Inn Express. We provide our guest with outstanding guest service. We would like to invite you back to stay with us the next time you are in Lexington. We look forward and seeing you again soon, More 

Memphis, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

I was on a business trip and decided to stay at this property. The staff was really friendly and professional. The room was very clean, overall the hotel is maintained really well. I enjoyed the breakfast. I will definitely be staying at this hotel when traveling in the area.

Was this review helpful? Yes 1
walkerw2, Owner at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

We want to thank you for choosing the award winning Holiday Inn Express Hotel & Suites. We strive to provide you with award winning service. Our hotel offers a deluxe breakfast. With access to indoor pool also a 24 hour fitness that is included with your stay. Holiday Inn Express is close to many downtown attractions and local shops and... More 

Asheville, North Carolina
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 8, 2015

We stopped with my young son while traveling for the holidays and spent one night. I chose this based on location, the fact that we wanted an indoor pool and the good reviews on TripAdvisor. It was clean for sure, easy to get on and off the highway. The room and bed were comfortable, breakfast was fine. The pool was... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

Hi BKLYNGRRRL , I would like to start off by saying thank you very much for you and your family staying with us during your travels. I am very pleased that our award winning staff took care of all of your family’s needs. I do wish I could have increased the size of the towels for you all so that... More 

2 reviews
3 of 5 stars Reviewed December 31, 2014

This hotel is very nice, and the and the young lady at the front desk was extremely helpful. We were looking for a place to eat supper, and she was very helpful as to where to go and the food was outstanding. However, I think the place could use a little updating; it was clean but very dated.

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

Thank you so much Karen T for staying at our hotel during your travels. We are pleased to hear that our award winning staff took time to do what she could to help make your stay that much better. I apologize that the room you were in had some dated items in them. We are 6 years old and replacing... More 

Grosse Ile, Michigan
2 reviews
5 of 5 stars Reviewed December 27, 2014

We stayed one night for our road trip to FL from MI. The front desk was friendly and check in was easy. Room was very nice and clean. Beds comfy. Bathroom clean and shower nice. The breakfast next morning was very good as well. Well worth the few extra dollars it was above a more basic lower star hotel that... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

Thank you for staying with us at the Holiday Inn Express. We want to make sure that your day starts off great with a hot deluxe breakfast. We know how it can be when traveling with children. I would like to invite you again to stay with us on your next trip to Lexington. I hope in the future you... More 

Knoxville, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

Just checked out of Holiday Inn Express Downtown on 12/24/14. One of the cleanest hotels I have ever experienced. Staff was very friendly and helpful. Breakfast was very good, hot, clean, and a good variety of items. I was by myself, felt very safe. I had a brother at UK Chandler who had just had a liver transplant. This hotel... More 

Was this review helpful? Yes 1
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

We know how it can be when you are trying to help and take care of a sick family member. That is why we want your stay with us to be a comfortable one. I want to thank you so much for staying with us. Here at the Holiday Inn Express we strive to provide you with the highest guest... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014

. . . had a long delayed flight in from Chicago, arrived at hotel well past 1 am. Check in was fast and easy, the clerk had all my info and key ready - THANK YOU. Got to sleep about 3am - phone rang before 8am (on this rare occasion when I could sleep in) - it was the front... More 

Was this review helpful? Yes
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

Sir I really would like to apologize for the wake up call that was given to you. I wish that could have some how took that back so that you could have gotten the rest that you deserve. We did get those points awarded to your account and hope that did does not leave a bad experience with you. We... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

For business, pleasure or just passing through it's a great place to stay. Great staff, clean comfortable rooms and good location. The location has a small town feel to it with a variety of places to eat within walking distance

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

I would like to thank you for being a valued business guest for Holiday Inn Express Hotel & Suites. It is my great honor that you were able to stay at our awarding winning hotel. We like to show our guest how much we appreciate there business. One night a week we have our Guest Appreciation Night. Our hotel is... More 

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