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Holiday Inn Express Hotel & Suites Lexington Northeast

Certificate of Excellence
2.5 of 5
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1780 Sharkey Way, Lexington, KY 40511
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Holiday Inn Express Hotel & Suites Lexington Northeast
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Ranked #4 of 69 Hotels in Lexington
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Kathleen C Brentwood
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197 reviews from our community

Traveler rating
    141
    43
    10
    1
    2
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72
51
8
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • German first
  • Portuguese first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (52)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (36)
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Brentwood
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our first impression of the hotel was walking into a very clean lobby complete with fresh cookies. The front desk personnel were very friendly, professional and helpful. The room was clean and comfortable. Great value!

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Kankakee, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Came with a group of 40 rooms and we had a quick, painless checking. Our rooms was HUGE and clean. We didn't have any complaints. Loved our bed and the pillows were both so comfortable. Breakfast was tasty. Peggy in the kitchen area is the best!! She made us feel like home!! Both friendly and accomodiating. John at the front... More 

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Erin, Canada
Top Contributor
50 reviews 50 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Went here on a business trip. Room was very nice and liked the decor. Staff was pleasant and helpful. I found the phone did not work properly while trying to set a wakeup call. I had to go to the front desk and the clerk came to my room and knew the solution right away. The phone line was plugged... More 

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Springfield, Missouri
Top Contributor
58 reviews 58 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, great staff, great stay! Checked in early and the front desk was able to get us into a room early. In town for the BBQ contest and they offered a special rate. We had booked online and the hotel honored the BBQ rate. Great service! Large parking lot, easy access from city or highway. Room looked as new... More 

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Cupertino, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here while attending Rolex 3 day event. Everything was very clean including the room. The breakfast was good - lots of options including a pancake machine. Our room was nice and quiet and dark when the shades were shut. I would stay here again for sure. One note: the heated pool was not actually heated, it was just an... More 

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Seattle, Washington
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

Really enjoyed my stay here. The room was great - two huge beds, a big mini-refrigerator, a nice TV, a nicely setup bathroom. No issues with anything in the hotel. The "breakfast" in the a.m. was way more than expected, including eggs/bacon/sausage/gravy/biscuits/fruit/cereals/juices/milk/coffee -- really nice layout. The restaurant manager, the front desk clerks, the hotel staff - everyone was so... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

Holiday Inn Express is proud to offer our guest rooms with two queen size beds for your overnight comfort. We have just recently in the past month started to replace our mattress and box springs in our guest room to provide you with a great and wonderful quality of sleep. Our hotel offers an award winning breakfast to our guest... More 

Columbia, Maryland
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

Stayed at the Holiday Inn Express for a quick 1 night stay for the Bluegrass Half Marathon. I was greeted with very friendly front desk personnel. The room I stayed in had 2 queen sized beds which could have been more comfortable (felt very springy and a bit outdated). But the room was very clean and spacious. The fitness room... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

We would like to thank you for taking the time to fill out a survey for your recent stay with us. Holiday Inn Express Hotel & Suites is award winning hotel with many things to offer our guest when there in Lexington Kentucky. As effort in make sure that guest have a clean and comfortable room with us. We are... More 

ohiohockeyguy
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2015

Was set to rate this hotel a 1 after a night of no sleep due to a very noisy a/c unit. While eating breakfast, which was lacking a little in taste compared to the other two HIEs my family and I stayed at this week, Manager Will was walking through the breakfast room asking everyone how their stay was. This... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

First off I would like to start off by saying thank you from our entire staff for staying with us. My goal is to insure that every customer that I come in contact with receives award winning service. When a customer of ours checks out we want them to leave with a smile and with great things to say about... More 

Jeddah, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 21, 2015

I have stayed 14 days in this hotel. The only thing they have is good rooms and good staff. Very clean and quite place. Their breakfast is bit less than the expected. limited varieties!!. They provide washer machines in a reasonable amount of money ( 1.5 $ ). Free parking lot with a complimentary WiFi Service.

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

We weould like to thank you so much for the great comments from your review. We strive to provide you with outstanding guest service and a clean and comfortable room. I read your review and saw that you have some issues with the deluxe award winning breakfast. We always strive to provide you with outstanding service. I will take your... More 

Appleton, Wisconsin
Top Contributor
97 reviews 97 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 16, 2015

This is a very well managed HIE. The front desk clerk, Josh, started the visit on the right foot. He was very friendly and helpful. He obviously enjoys his job and expressed his appreciation of the management here. The room was spacious and spotless. Very quiet, comfy beds and pillows. As a fairly tall guy, I really appreciate the high... More 

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walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review

It has been our pleasure that you have stayed with us here at the Holiday Inn Express Hotel & Suites. We provide award winning service and clean and comfortable rooms. We value your feedback and comments. Josh has such a great impact on your hotel. He always goes above and beyond to make every guest is number one here at... More 

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