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All 4 LaGrange hotels

Comfort Inn & Suites

2.5 of 5 Motel   |   1001 Paige Place, LaGrange, KY 40031 (Formerly Holiday Inn Express La Grange)
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Comfort Inn & Suites
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32%
Ranked #4 of 4 hotels in LaGrange
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49 people have reviewed this hotel

Traveler rating
    8
    6
    12
    7
    16
See reviews for
7
13
3
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
SC
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 24, 2014 via mobile

I have family in the area and choose this hotel when in town. Last time I posted about this hotel, I was rather up beat. A lot is still good, but I found more things that worry me. Strangely there is no phone in my room, not a big concern since I use my mobile for any calls, but why... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear TuesdayWednesday, We appreciate you taking the time to share your feedback regarding your stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am sorry our hotel fell short of your expectations this particular day. The feedback we receive from our valued guests,... More

Port Austin, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

stopped by chance as we were travelling. Very pleasant and helpful staff. very clean rooms, pool was nice temperature, although there is definitely repainting needed around the edges. Our room was a king Jacuzzi next to pool, just as we requested. Breakfast was as expected at an HIE. Recognized priority club membership. Good parking. Helpful recommendations. the pool repainting is... More

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Dundee, OH
Contributor
17 reviews 17 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 16, 2014

We have family in La Grange and this has ALWAYS been the hotel we stay in because it's convenient, has free breakfast, and a decent pool. I don't know what is going on there now, but this hotel needs some SERIOUS attention. When we checked into our room, it was weird. The beds looked like a child had made them... More

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 7, 2013

I have stayed at this Holiday Inn Express several times before so when a winter storm made travel dangerous I decided to stop here for the night. In the past the staff has always been pleasant and helpful. The young man at the desk was new and by himself, but he did a good job of handling the crowd, most... More

Was this review helpful? Yes 1
Wisconsin
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 4, 2013

I stayed here as part of the National FFA convention this past week. I have never experienced a worse hotel in all of my travels. The DO NOT DISTURB sign was regularly ignored. Once, I was in the shower and I came out to see that my tea had been spilled and a note left saying they would not service... More

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IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear LibraryLynn, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions, and your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look... More

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 19, 2013

This is, by far, the worst hotel I have ever stayed at in my life! The smell is horrible throughout the entire hotel. I can't begin to tell you what it is. Kinda like mold and mildew mixed with a pungent body odor. The rooms are not clean at all. Our floor had a tacky, sticky feel to it and... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Barbara W, Thank you for your recent stay with us and reviewing our property I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with the level of cleanliness and truly sorry for the room condition fell below your standards. Kindly be assured that we treat... More

Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 9, 2013

Hotel has a terrible smell...not sure what it is, but you smell it the minute you walk through the front door. Room was non smoking, but smelled of old smoke and felt damp and humid inside. Room was clean, staff was very friendly, breakfast was very good....but this HI needs a good updating! It is very tired...

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear hillslife, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Perrysburg, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed September 25, 2013

The whole place has a musty odor. The rooms have a very strong odor of perfume to cover up the mold and mildew. The shower curtain was almost falling down, There was a hair on the toilet. The furniture is dated. When you walk in your room you feel like you stepped back into 1973. The health department needs to... More

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IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear kenny1001, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Top Contributor
61 reviews 61 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 31, 2013

I had a late meeting in Columbus, OH and had to be in Louisville, KY early the next morning. I decided to make the long drive at night. I booked a Holiday Inn Express because they are consistently good and I did not want any surprises. I arrived at 1:00AM and was happy to find the clerk at the counter.... More

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Murfreesboro
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2013 via mobile

Paid extra for a suite and requested it to have a convertible couch. To this hotel, a suite means a chair in the corner - literally. Also requested a non-smoking room. Received a converted room - that means it used yo be a smoking room, but they now use it as a non-smoking room - per the front desk. When... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear dbnbc, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. We take... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Holiday Inn Express La Grange Hotel Lagrange
Holiday Inn Express La Grange Hotel
Holiday Inn Lagrange
Lagrange Holiday Inn
Holiday Inn Express Lagrange
Address: 1001 Paige Place, LaGrange, KY 40031 (Formerly Holiday Inn Express La Grange)
Location: United States > Kentucky > LaGrange
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in LaGrange
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Reservation Options:
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