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Quality Inn

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1500 E Crystal Dr., LaGrange, KY 40031 (Formerly Comfort Suites)
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52 reviews from our community

Traveler rating
    9
    13
    7
    5
    18
See reviews for
19
15
2
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Inn
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Indianapolis
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 20, 2014

Our son and grandson and my husband and I spent three nights here earlier this week and had a very nice stay. We each had king beds with a queen sleeper sofa which gave us a nice area for visiting in the room. The motel was clean, had no odors, was well maintained with good beds, a good set of... More 

Was this review helpful? Yes
Melissa B, General Manager at Quality Inn, responded to this review

Thank you so much for completing our survey about your recent stay at Comfort Suites in LaGrange, KY. We are happy your stay was a pleasant one and hope you will come back so that we can exceed your expectations. Hope to see you soon. Melissa Brewer Assistant General Manager Comfort Suites 1500 East Crystal Drive LaGrange, KY 502.225.4125 More 

South Portland, Maine
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 1, 2014

We stay for 4 nights in December. The staff was available and very friendly and helpful. We had a room with 2 very comfortable queen beds, a desk and chair and a sofa and coffee table. There were lots of available outlets and 4 USB ports for charging gadgets. The free WiFi worked well in the room.There was also a... More 

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Dallas
2 reviews
5 of 5 stars Reviewed October 19, 2013

After a long road trip from Dallas, TX we were happy to find the accommodations to our liking. My personal litmus test upon arrival is, how does a hotel smell? A+ for this location. The young man behind the desk was an asset to the hotel and deserves a raise. :oD Our room was clean and comfortable. The breakfast area... More 

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 12, 2013

I was curious to see the quality of this hotel after seeing other reviews. In my non biased opinion, it is not as bad as some people reviewed nor is it as good as what others thought. If you're looking for a decent hotel between Cincy and Louisville, it's not a bad choice. Check in was super quick, elevator smelled... More 

Was this review helpful? Yes
Patricia G, General Manager at Quality Inn, responded to this review

Stamp2k8, Thank you for taking the time to take our survey. What guest tell us is very important to the operation of our facility. We appreciate all our guest comments and use them to make each guest stay as pleasant as we possibly can. Thanks again, Patricia Gaddie, G. M. Comfort Suites/LaGrange More 

Ohio
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 8, 2013

Front desk was friendly and fast. Rooms were ok for $80. Location was off the main road and quite. I'd stay again. One recommendation is add a curtain that keeps the light out. I sleep during the day due to work. Also, the room air conditioner was a little below average.

Was this review helpful? Yes
Patricia G, General Manager at Quality Inn, responded to this review

Dear funny12reddog, Thank you for your recent review of our hotel. We appreciate all the feedback from our guest that we can get. I am sorry though that you had trouble sleeping with our black out curtains up, maybe we need to take a closer look at how to make the room darker during the day. We do get a... More 

Killen, Alabama
Top Contributor
66 reviews 66 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 31, 2013

We were traveling late on a Sunday night and we were tired and started looking for a hotel. We stopped at exit 44 on I-71 S and went to the Holiday Inn Express...and they wanted $130 for the night! We traveled 22 more miles to exit 22 on I-71 S and checked the Comfort Suites in LaGrange and they wanted... More 

Was this review helpful? Yes 1
Patricia G, General Manager at Quality Inn, responded to this review

Dear Brian C, Thank you so much for this wonderful review. We do try hard to make a good impression and to have the best hotel with the best employees around and it is wonderful to have someone tell us that we are doing a good job and appreciates all our efforts as a team. We completed our renovations back... More 

owensboro
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2013

you are savvy enough to obtain a coupon book from the rest areas, this hotel becomes the bargain of the century. The rooms are exquisite and large, as the recent renovation has made this place a lot classier than most Comfort Suites I have visited. The breakfast offered in the lobby was fresh, delicious, and plentiful. Waffles, eggs, biscuits, very... More 

Was this review helpful? Yes
Patricia G, General Manager at Quality Inn, responded to this review

Mr. Holiday, Thank you so much for this outstanding review. We try so hard to make a good impression and have the best hotel with the best employees around and it is wonderful to have someone tell us that all was not in vain that we are doing a good job. We completed our renovations back in Feb. this year... More 

Euless, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 6, 2013

I do not have internet when traveling, and never know how far hubby will drive before we stop for the night, so can't pre-plan to avoid mistakes... like stopping and checking in at this hotel. I should have asked to see a room prior to paying for it...and I will not make that mistake again. I got fooled because the... More 

Was this review helpful? Yes
Patricia G, General Manager at Quality Inn, responded to this review

Ms. T. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet or exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Lima, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2013

This hotel has welcoming staff, good breakfast, and very comfortable rooms/beds. I would definitely stay here again. I didn't want to get out of the incredibly comfortable bed. The hotel is located near a quaint little irish restaurant called irish rover too, just 0.8 miles away.

Was this review helpful? Yes
Patricia G, General Manager at Quality Inn, responded to this review

Dear Frances, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Nashville, TN
Top Contributor
63 reviews 63 reviews
22 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed June 24, 2013

This hotel was booked just because my buddy and I needed a place to stay on our quick trip to Cincinnati. We were both pleased with the hotel. Although I did notice a few cobwebs and cosmetic things in the room, it was overall a clean hotel. We had a room with 2 queen beds. The room was spacious and... More 

Was this review helpful? Yes
Patricia G, General Manager at Quality Inn, responded to this review

Dear Bobby31, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We do strive very hard to make each guest stay as satisfactory and comfortable as we possibly can. Your survey responses will serve as encouragement... More 

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