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All 4 LaGrange hotels

Comfort Suites

2.0 of 5 Hotel   |   1500 E Crystal Dr., LaGrange, KY 40031
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33%
Ranked #3 of 4 hotels in LaGrange
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37 people have reviewed this hotel

Traveler rating
    6
    7
    7
    4
    13
See reviews for
11
13
2
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Boonville, Missouri
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at this location for many years. There were a couple of years where things were really run down but I think they are trying really hard now. They allowed me to have a birthday party in the breakfast area on a Thursday evening. There were 7 children under age 11 and 6 adults. This is not... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out our survey on TripAdvisor. Your feed back is very important to us and we use it to make every guests stay here enjoyable. I'm happy to hear the staff here exceeded your expectations. We strive to make all of you happy. We look forward to seeing you again in the... More

Bowmanville, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Drove through from Florida back to Ontario and stopped for the one night at this hotel due to it's location. Thought the Super 8 next door looked sketchy and with this being a suite hotel thought it would be better. Sadly, no. I have never, seriously never slept so poorly. I laid in a divet in the bed the whole... More

Was this review helpful? Yes
Melissa B, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Top Contributor
61 reviews 61 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 13, 2014

I occasionally stay in LaGrange when traveling to Louisville and have always chosen a different hotel than this. I decided to give this Comfort Suites a try this timeOK see if I was missing anything good by always choosing a different hotel. As it turns out, I wasn't. There was nothing (major) wrong, but there a lot of little things... More

Was this review helpful? Yes
Melissa B, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Crestwood, Kentucky
1 review
4 of 5 stars Reviewed March 10, 2014

Pros: Picked the suite because it has a whirlpool tub. We were more than excited at how big the tub was! Everything was clean, the room was very large, bed was comfy. Staff was very nice. Very nice price for the big suite. Cons: Breakfast was terrible, only thing edible was yogurt and fruit. The hotel is right next to... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites, responded to this review

Dear Ann, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Lakeland, Florida
1 review
2 of 5 stars Reviewed March 8, 2014

This was an unplanned stop, as all rooms in Louisville were booked due to a volleyball competion. The lady who checked us in was nice enough, but that's about where it stops. The door to our room looked like someone had kicked it in a time or two. There was definitly a gap in it and was not closed properly.... More

Was this review helpful? Yes
Melissa B, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Indianapolis
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2014

Our son and grandson and my husband and I spent three nights here earlier this week and had a very nice stay. We each had king beds with a queen sleeper sofa which gave us a nice area for visiting in the room. The motel was clean, had no odors, was well maintained with good beds, a good set of... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites, responded to this review

Thank you so much for completing our survey about your recent stay at Comfort Suites in LaGrange, KY. We are happy your stay was a pleasant one and hope you will come back so that we can exceed your expectations. Hope to see you soon. Melissa Brewer Assistant General Manager Comfort Suites 1500 East Crystal Drive LaGrange, KY 502.225.4125 More

South Portland, Maine
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 1, 2014

We stay for 4 nights in December. The staff was available and very friendly and helpful. We had a room with 2 very comfortable queen beds, a desk and chair and a sofa and coffee table. There were lots of available outlets and 4 USB ports for charging gadgets. The free WiFi worked well in the room.There was also a... More

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Dallas
1 review
5 of 5 stars Reviewed October 19, 2013

After a long road trip from Dallas, TX we were happy to find the accommodations to our liking. My personal litmus test upon arrival is, how does a hotel smell? A+ for this location. The young man behind the desk was an asset to the hotel and deserves a raise. :oD Our room was clean and comfortable. The breakfast area... More

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed September 12, 2013 via mobile

I was curious to see the quality of this hotel after seeing other reviews. In my non biased opinion, it is not as bad as some people reviewed nor is it as good as what others thought. If you're looking for a decent hotel between Cincy and Louisville, it's not a bad choice. Check in was super quick, elevator smelled... More

Was this review helpful? Yes
Patricia G, General Manager at Comfort Suites, responded to this review

Stamp2k8, Thank you for taking the time to take our survey. What guest tell us is very important to the operation of our facility. We appreciate all our guest comments and use them to make each guest stay as pleasant as we possibly can. Thanks again, Patricia Gaddie, G. M. Comfort Suites/LaGrange More

Ohio
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 8, 2013

Front desk was friendly and fast. Rooms were ok for $80. Location was off the main road and quite. I'd stay again. One recommendation is add a curtain that keeps the light out. I sleep during the day due to work. Also, the room air conditioner was a little below average.

Was this review helpful? Yes
Patricia G, General Manager at Comfort Suites, responded to this review

Dear funny12reddog, Thank you for your recent review of our hotel. We appreciate all the feedback from our guest that we can get. I am sorry though that you had trouble sleeping with our black out curtains up, maybe we need to take a closer look at how to make the room darker during the day. We do get a... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Lagrange
Comfort Hotel
Comfort Suites Lagrange
Lagrange Comfort Suites
Address: 1500 E Crystal Dr., LaGrange, KY 40031
Phone Number:
Location: United States > Kentucky > LaGrange
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in LaGrange
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Official Description (provided by the hotel):
A La Grange hotel - Comfort Suites hotel in the heart of Oldham CountyNestled in the heart of Oldham County and easily accessible from Interstate 71, the Comfort Suites® hotel is convenient to the highway triangle of Cincinnati, Louisville and Lexington. This La Grange, KY hotel is about 35 minutes from Churchill Downs horse racing venue, the Louisville Science Center and the Louisville International Airport. La Grange is Oldham County's largest city. It is filled with historic sites, iron-front buildings, a variety of restaurants, several shops and the Renaissance Revival-style courthouse, built in 1875. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, sausage, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this La Grange, KY hotel will enjoy amenities like free local calls, free weekday newspaper and free coffee. Enjoy a workout in the fitness center, or relax in the indoor pool and hot tub. Business travelers will appreciate a computer with Internet access in the lobby. There is a meeting room available to accommodate most events and business functions. All spacious guest rooms include refrigerators, microwaves, free wired and wireless high-speed Internet access, coffee makers, irons, ironing boards, two-line telephones and cable television with HBO. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. This is a pet-friendly hotel. The Comfort Suites hotel provides a convenient location, superior accommodations and excellent service. You'll find us to be the perfect destination for relaxing or working while in the La Grange area, also we have just completed a full renovation. Pet accommodation: 10.00/night per pet. Refundable Deposit Required: 50.00. Size limit maximum of 75 pounds ... more   less 
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