First of all they advertise - newly remodeled suites - our suite had never been remodeled, the carpet was so filthy it was hard as a rock - the shower doors opened onto a couch in the "living room". There was mold everywhere, the brown paint was splattered with white, the phone didn't work (even though they had cc on... more

Had a tour group stayed here. Incurred bed bugs, ants, roaches, rooms over indoor pool had mold, mildew & spores. Trash not emptied in hospitality room. Furnished my own trash bags to empty trash. Long term tenants living there & working night shift nearby. They get off in the morning, stop by the breakfast buffet, eat all the food &... more

Hotel has deferred maintenance far too long. Heating/air rattled. Bedding worn out. Carpet badly worn, dirty, pulling up. Bath fixtures rusty, loose. Re-painted, but in a hurry. Front desk clerk exceptionaly friendly and helpful but the hotel is simply worn out. more

I booked this hotel because it is pet friendly, but never expected it to smell so bad, like an out-house. The air conditioner leaked and saturated a large portion of the carpet, the internet never did work and the front desk could not figure out why. The room was run down and the entry door was messed up. The pool... more

My husband and I stayed at this hotel one night while visiting some family in Louisville. The hotel appeared fine initially, but the room needed some deep cleaning. The floor looked clean and the bathroom was fine, but the couch had stains on it (I didn't want to sit on that). The towels provided seemed old -- not the nice,... more

Stayed two night, guest were fairly noisy the first night. In the middle of night two, the Garbage truck came at 4:19 am, extremely noise. Woke eveyone on the front side of the hotel. How poorly managed is this place? I'm paying them for sleep not to get rid if my garbage. It's right on the highway, so I got... more

We stayed here in the middle of January and I must say that it was a great experience! Here is a lowdown of the pros/cons: Pros: - Nice, very clean room, not cramped. Lots of room amenities as well.. Loved all the extras! (Coffee, soaps, shampoos, etc..) - Pet friendly! - Friendly staff. - Wireless internet! - Indoor heated pool/spa.... more

Pool Closed Room very NOISY (Hotel next to road) Climate control did not work. (Was hot!!) Tread Mill in Exercise room missing. Hot Tub Closed Not able to log on to Internet in room (Too low of a signal) Not able to log on to Internet, on laptop in lobby (User name & password they gave me would not work)... more