We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Jeffersontown hotels

Comfort Suites East

2.0 of 5 Hotel   |   1850 Resource Way, Jeffersontown, KY 40299
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Suites East
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Comfort Suites East to your Saves list
Ranked #7 of 8 Hotels in Jeffersontown
A recent review
5 of 5 stars reviewed 4 days ago
Jimbobka Lilburn, Georgia, USA
Write a Review

42 reviews from our community

Traveler rating
    12
    9
    11
    3
    7
See reviews for
15
7
3
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (11)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (5)
All months
Lilburn, Georgia, USA
Top Contributor
61 reviews 61 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Attending a conference at SE Christian Church. The staff was very friendly. Especially when you discover the back way to the church going under the interstate, it is a great location to the church. Reasonable prices. Good breakfast.

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

I would like to thank you so much for you recent stay with us. We appreciate you stay with us during our current renovations at our hotel. I am so glad that you enjoy you stay and that your room was clean and comfortable. We look forward to seeing you again soon on your next visit to Louisville Kentucky. More

Richmond, Kentucky, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

First off just wanted to say what an amazing staff that they have at this hotel. I came out for the week and stayed for business. The decor of the hotel was to die for when i first walked in. I asked to speak to a manager and wanted to see if i could be shown around first before I... More

Was this review helpful? Yes
Orlando, Florida
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm glad we booked this despite a lack of reviews. This is a nice find in what appears to be a newly developed area of Louisville. Parts of the hotel smelled of paint, which means they are renovating. The hotel seems clean and updated. Our room was large with a couch and fridge, the beds were tall and extremely comfortable... More

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

Dear Guest, We are so pleased that you choose our hotel and enjoyed your recent stay with us. As a value guest we appreciate your time to give us a great review. We have just gone through a recent renovation to our hotel and I am glad that you enjoyed your room and comfortable stay with us. The next time... More

Glasgow
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay at this location. Look like everything was new and newly renovated. The staff was great and very helpful. The rooms were great. It was convient for me to get in and get out. The breakfast was great also.

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

Thank you so much for choosing the Comfort Suites on your recent trip to Louisville Kentucky. I am so glad that you have enjoyed our renovated rooms. We strive to provide you with outstanding guest service. In the morning we start you with a great breakfast. We hope that you will be staying with us at the Comfort Suites East. More

Quincy, Illinois
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 26, 2014

I used points for my room. I guess you get what you pay for. The hotel was very run down and smelled like body odor. May have been due to all the workers renovating the third floor. My curtains were broke and wouldn't shut, so I requested another room. They said they didn't have any that would fit our family,... More

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

Dear Guest, I want to apologize that you room was not up to your standards. Doing your stay with us we our hotel was going though a recent renovation and the rooms was in need of up date. Our hotel is now finished and is complete. I would like to invite you back to checkout the new rooms with new... More

Chicago, Illinois
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2014

Get what you pay for! Average hotel! Nothing special but nothing weird. Nice continental breakfast! Warm indoor pool and sauna. Weird body odor smells through the hallways but not in the room. Nice desk clerk too!

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Top Contributor
57 reviews 57 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed March 19, 2014

Two of my co-workers and I checked into this hotel after our travel department made our reservations. When I arrived there wasn't anyone at the desk for registration. After waiting about 5 minutes someone finally showed up and said they were short handed. The lobby area was dirty and needed to be updated. I checked in and dropped my luggage... More

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Roanoke, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2014

My family (husband, 1 year old, 10lb dog, and myself) stayed here one night while traveling across the country. I wanted to give it 3 stars, but the positives really outweighed the negatives. The bathroom really needed some updating, and the dresser and armoire were basically falling apart. The hot breakfast was "temporarily out of service" for some unknown reason.... More

Was this review helpful? Yes
Pamela C, Manager at Comfort Suites East, responded to this review

Dear Micah, I want to apologize for all the issues that you had during your stay with us. Our hotel has been going though a recent renovation. I am so sorry that our breakfast area wasn’t open and you didn’t enjoy hot break to start the day. We have completed and would like for you to please come back and... More

Anniston, Alabama
1 review
4 of 5 stars Reviewed November 29, 2013 via mobile

The room itself was pretty clean. The bathroom had hair on the floor and urine in the toilet. There was also a dirty washcloth. The pool was nasty. The beds were clean and comfortable. The breakfast was good. The lady working the front desk was VERRRY rude. I'm thinking she hates her job. But, maybe she's in a bad mood... More

Was this review helpful? Yes
Romney, West Virginia, United States
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 6, 2013

This hotel was okay. The person checking us in seemed confuse. She was not helpful. We asked for a wakeup call which we didn’t get. The room was nice and this hotel was the first one that had enough coffee bags for two pots. The breakfast was good and check out was better. I would probably find another place if... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites East

Address: 1850 Resource Way, Jeffersontown, KY 40299
Phone Number:
Location: United States > Kentucky > Jeffersontown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites East 2*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Choice Hotels, Orbitz, TripOnline SA, Despegar.com, Hotels.com and Tingo so you can book your Comfort Suites East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Louisville
Louisville Comfort Suites

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay