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Quality Inn of Louisville East

2.5 of 5
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1301 Kentucky Mills Drive, Jeffersontown, KY 40299 (Formerly Jameson Inn of Louisville East)
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Choice Privileges Points
Quality Inn of Louisville East
Best prices for: 1 room 1 guest
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Ranked #4 of 9 Hotels in Jeffersontown
A recent review
5 of 5 stars reviewed 2 weeks ago
Cathy R Burlington, Canada
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Burlington, Canada
Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about the awesomeness of this hotel and their staff!! We have been travelling southward in the States heading for Texas and we usually look for Comfort Inns or Quality Inns since we have a Choice Hotels membership. This one might very well have spoiled us for any other hotels!! The entrance is beautiful with vaulted ceiling... More 

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Saint Louis, Missouri
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After staying at a sub par quality inn in Grayson, Ky, we almost swore off quality inns. Glad we didn't. This hotel had nice decor and clean, spacious rooms. Would definitely stay here sgain. Price was cheapest in the area. Definitely worth it.

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Columbus, Ohio
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 25, 2015

Overall good hotel for the money. Location is convenient, many restaurants nearby, not many retail stores though. All of the staff were friendly. Pros: Location, spacious room, big enough pool, breakfast included & well stocked, free wifi Cons: Need a different lock system for the pool area. You need to have a code to enter, which is not explained at... More 

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1 review
4 of 5 stars Reviewed May 18, 2015 via mobile

I was little leery of the "Quality Inn" name after staying at the one on I-264 & Bardstown Rd. last year, but this one is light years better! The facility is overall very well -maintained and I found it to be a good value for the $105 I paid. All the employees I dealt with we're friendly & helpful, but... More 

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Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

Thank you so much for your kind words!! We are so glad you enjoyed your stay with us and hope to see you again soon! We try to go above and beyond for our guest and make them feel welcome! Kindest Regards, Michelle Etterman General Manager More 

INDIANAPOLIS
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 10, 2015

This was the only place I could find rooms on Thunder weekend...was I surprised! Easy access, fast check-in, nice pool, and comfortable rooms. Not sure why it was still available but glad it was. Breakfast was very disappointing, but I think that was a staff failure. It looked like they could have had a great breakfast, but almost everything was... More 

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Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 13, 2015

Came back from dinner and there was water leaking from 3rd floor ceiling in hallway. Room was nice size, bed was comfortable and bigger TV than most. Internet was almost useless and there was a little too much noise.

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Level Contributor
6 reviews
4 of 5 stars Reviewed April 12, 2015

Excellent rooms for the price. They were spacious, clean and we were happy to have a mini-frig and microwave in our room. The customer service was excellent! The in-door pool was the perfect size and depth for our 7 & 9 year old and we all enjoyed the free breakfast. This location had several restaurants within walking distance and was... More 

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Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

Thank you for taking time to write a great review of our hotel! We are so glad you had a pleasent stay! We strive for excellent Customer Service. We hope to see you again when visiting Louisville! General Manager Michelle E More 

Saint Louis, Missouri
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 22, 2015

We stayed in March of 2015 for 4 days. It was alright. The room was spacious and clean. One bed had a plastic bedcover that was really loud whenever someone turned over. Other than that, the room and hallway were nice and quiet and the room got pretty dark for sleeping. The towels were very thin and our room was... More 

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Louisville, Kentucky
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28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 15, 2015

We did an impromptu "staycation" here after we couldn't get into the local indoor pool due to a swim meet. For our purposes, the hotel was great. Everyone was very friendly and helpful including the maintenance gentleman who helped me get into our poolside room after we locked ourselves out. *important note - if you stay poolside, the doors from... More 

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Kentucky
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 3, 2015

We recently stayed at the Quality Inn in Louisville. My children liked the pool area - although the hot tub was closed for renovations? Room was clean, although it needs some updating. Staff was friendly. Breakfast was good - it consisted of some fruit, cereals, danishes, waffles, eggs, etc. Would stay again - price is right.

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Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

Thank you for taking time to write to a review for our hotel! We vaule your opinion. I am so sorry our hot tub is closed indefinitely. The pool is and will stay up and running! We take pride in making sure everyroom is cleaned to top Quality stanards! We hope to see you again when visiting Louisville Kentucky! More 

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