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Quality Inn of Louisville East

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1301 Kentucky Mills Drive, Jeffersontown, KY 40299 (Formerly Jameson Inn of Louisville East)
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Quality Inn of Louisville East
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Ranked #6 of 9 Hotels in Jeffersontown
A recent review
3 of 5 stars reviewed 6 days ago
Nancy B Saint Louis, Missouri
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40 reviews from our community

Traveler rating
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    14
    12
    1
    3
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21
4
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in March of 2015 for 4 days. It was alright. The room was spacious and clean. One bed had a plastic bedcover that was really loud whenever someone turned over. Other than that, the room and hallway were nice and quiet and the room got pretty dark for sleeping. The towels were very thin and our room was... More 

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Louisville, Kentucky
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We did an impromptu "staycation" here after we couldn't get into the local indoor pool due to a swim meet. For our purposes, the hotel was great. Everyone was very friendly and helpful including the maintenance gentleman who helped me get into our poolside room after we locked ourselves out. *important note - if you stay poolside, the doors from... More 

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Kentucky
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Quality Inn in Louisville. My children liked the pool area - although the hot tub was closed for renovations? Room was clean, although it needs some updating. Staff was friendly. Breakfast was good - it consisted of some fruit, cereals, danishes, waffles, eggs, etc. Would stay again - price is right.

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Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

Thank you for taking time to write to a review for our hotel! We vaule your opinion. I am so sorry our hot tub is closed indefinitely. The pool is and will stay up and running! We take pride in making sure everyroom is cleaned to top Quality stanards! We hope to see you again when visiting Louisville Kentucky! More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 27, 2015

Stopped here to meet up with friends. Hotel was clean and rooms were spacious. Walls are thin- you can here everyones tv and talking through walls. House keeping talking very loud in hallways and foyer. HK should eat breakfast before coming to work. We shouldnt have to maneuver around them to get breakfast. Check in staff was very polite. Rooms... More 

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Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

this hotel was great..I stayed for the weekend for some relax time and that’s what I got..the room,bed,bathroom and appliances were very clean..the front desk staff and housekeeping staff awesome.....

Was this review helpful? Yes 1
Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Saint Paul, Minnesota
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 31, 2014

My family and I were on the road all night and stopped to rest here. Comfortable beds, clean and friendly staff. Our room was very large and had a nice size TV in it. The bathroom could use a little updating. Other than that, a very pleasant experience :)

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Michelle E, General Manager at Quality Inn of Louisville East, responded to this review

Thank you for taking time to write a review of our hotel! We are glad you enjoyed your comfortable clean room! We take pride in our rooms and we hope that shows! We hope to see you again soon when visiting Louisville Kentucky! Thank you again, Michelle E. More 

Grand Cayman
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 18, 2014

For a great price I was pleasantly surprised. My room was really big and the bed was comfortable. I did not hear any hallway or outside noise. Pool was great but had a stupid sign that said I would be fined $100 if I swam alone!!! It was only 5 feet deep!!!!! hot tub was undergoing repairs, but the pool... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed December 2, 2014 via mobile

This hotel used to be called the Jameson Inn. It has been taken over by Quality Inn. Hotel is not the best in cleanliness. Needs major renovation. Old dirty chairs. Beds are pretty rough. Rooms are spacious but not very clean, carpet, floors are filty with stains. Needs major overhaul. Rooms smell musty too. Yuck! Hotel is very overated, price... More 

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 30, 2014

The staff was helpful and friendly except for the front desk clerk (GWillis?) who was not particularly helpful and appeared tired or lazy. The hotel was clean and the breakfast was good, with coffee available 24 hours per day.

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Fort Worth, Texas
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 4, 2014

For a great price I was pleasantly surprised by a number of things. My room was really, really big. The bed was the most comfortable motel bed I have ever slept on and the pillows very fluffy and fresh. I did not hear any hallway or outside noise and I had a door onto the parking lot and one onto... More 

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