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All 8 Jeffersontown hotels

Extended Stay America - Louisville - Alliant Avenue

2.0 of 5 Hotel   |   1650 Alliant Ave, Jeffersontown, KY 40299
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Extended Stay America - Louisville - Alliant Avenue
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Ranked #7 of 8 Hotels in Jeffersontown
A recent review
3 of 5 stars Reviewed July 21, 2014
Tony S Crawford, United States
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25 reviews from our community

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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Crawford, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 21, 2014

We had to be here for 8 weeks. Our booking agent assured us that out of all the ESA's in the area, this was the least tired. Well, we'd hate to have seen the tired ones! The saving grace at this hotel is the staff: Jason, Max, Derrick, Tammy and Justin....I'm sorry to have forgotten the name of the Maintenance... More

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bville
1 review
4 of 5 stars Reviewed June 18, 2014 via mobile

Was here for work 8 weeks, reserved room for 8 weeks, they checked me out over the weekend early, house keeping "Stold" my food and personal things, over $50.00 worth, not repaid, new management, worthless, stay away, they will still you for everything you have.

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Debra M, Manager at Extended Stay America - Louisville - Alliant Avenue, responded to this review

Thank you for the feedback about your stay at our hotel. I am sorry to hear that you had issues with your stay. Your comments were reviewed by the staff, and we will continue to work to make sure your experience is not repeated. Thank you for sharing your experience with us. If you have any additional feedback, please reach... More

Valparaiso, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2014 via mobile

Where do I start? The room felt dirty, the couch was all ripped, there were minimal blankets on the bed and they were paper thin. The bed was rock hard. The toaster browned only the bottom half of the bread, minimal tv channels, and there was very minimal items for use in the kitchen! To top it off about 15... More

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Manager_11525, General Manager at Extended Stay America - Louisville - Alliant Avenue, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that the condition of your room did not meet your expectations. I will be meeting with our staff to review your comments and will be taking the necessary steps to ensure your experience is not repeated. As well, I apologize that your kitchen was not... More

Louisville, Kentucky, United States
1 review
5 of 5 stars Reviewed November 20, 2013

My family and I had a Apt fire and lost everything, We have been displaced for about a month now and is currently look for a new home to live in. Being in a fire, losing everything and not having a home to live in is very stressful. But the Staff At Extended Stay America on Alliant Ave has made... More

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Louisville
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2013

My non-smoking room became increasingly smoky. Was told by the front desk operator that non-smoking and smoking rooms are next to each other and smoke often travels between rooms. After waiting 5 hours for a response, the district manager told me all of their properties in the area are run this way. I was offered another room, not that it... More

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Richmond, Virginia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed July 15, 2013

My husband & I were here for 4 months and from the get go it was bad. The only 2 people we have a positive remark for is Andrea, Manager and Mark the maintenance man. Andrea always has a smile on her face and extremely helpful in all areas. Mark is very pleasant and always gets the job done. Employees... More

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Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2013 via mobile

I am here on business for 45 days. Staff is very pleasant and helpful. Rooms are a bit worn. Otherwise I find the location convenient. I've been here four days so far and everything is satisfactory. There is a small repair Issue in the kitchenette but I've been assured that the maintenance personnel will attend to it shortly.

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Rochester, New York
1 review
5 of 5 stars Reviewed March 31, 2013

My parents stayed for a night here during their road trip and are happy with the hotel. The staff gave them warm greetings, the location was great, the room was clean and they were amazed to see a full kitchen with pots and bowls. Free parking, free wifi and free breakfast. Thanks for giving my parents a lovely experience!

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Joe O, Manager at Extended Stay America - Louisville - Alliant Avenue, responded to this review

Thank you for your review. We were happy to provide a clean and comfortable room for your parents. Thanks again. More

1 review
5 of 5 stars Reviewed February 3, 2013 via mobile

I have stayed at a lot of hotels in the louisville area. By far homestead studio suites Louisville-alliant avenue is the best. The rooms are nice and comfy. The beds are not broken down like some other places I've been. The showers and bathrooms are good. Each room has newer flat screen tvs. Everything in the rooms work as they... More

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Joe O, Manager at Extended Stay America - Louisville - Alliant Avenue, responded to this review

Thank you for your review. The hotel recently placed flat screen TVs in all the room plus we are offering a new "Grab and Go" breakfast with coffee, fruit, muffins, oatmeal, and breakfast bars. Thank you for the shout out to the staff, they work hard in providing a "Home away from Home" experience. More

vero beach fl.
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2013

I got in late afternoon after a long drive reservation were not made but with my company credit card a room was found and I was able to relax within minutes and there are multible resturants around , great staff and good clean room

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Joe O, Manager at Extended Stay America - Louisville - Alliant Avenue, responded to this review

Thank you for your review. Having a clean and comfortable room is what we offer with happy staff willing to help. This location is near eating and shopping and close to the highway. Hope to see you again soon. More

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Additional Information about Extended Stay America - Louisville - Alliant Avenue

Address: 1650 Alliant Ave, Jeffersontown, KY 40299
Phone Number:
Location: United States > Kentucky > Jeffersontown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Louisville - Alliant Avenue 2*
Number of rooms: 100
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