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All 8 Jeffersontown hotels

Holiday Inn Express Louisville

2.5 of 5 Hotel   |   1620 Alliant Avenue, Jeffersontown, KY 40299
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Ranked #3 of 8 hotels in Jeffersontown
A recent review
3 of 5 stars reviewed 4 weeks ago
grayguitar Quakertown, Pennsylvania
  • Overview
  • Reviews (38)
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38 people have reviewed this hotel

Traveler rating
    20
    11
    3
    3
    1
See reviews for
12
6
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Quakertown, Pennsylvania
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been staying at this hotel about once a month for the last several months. I took a break and stayed elsewhere for awhile and was just back this past week. I think they are really trying to make the hotel better. It is clean. The rooms are nice. My room this past week was great and then I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Dear grayguitar, We want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the services we provide. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that we... More

Top Contributor
58 reviews 58 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 28, 2014

Wanted a HI Express in a convenient location of Louisville. Read other reviews on TA and thought this should work. Location is great, staff friendly, and room was ok. Main complaint is the amount of noise that can be heard when others go in and out of rooms. The doors here use the older type with vertical side slide key... More

Was this review helpful? Yes
Lebanon, Virginia
Top Contributor
119 reviews 119 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed June 22, 2014 via mobile

I am a IHG PLATINUM rewards member so I have extensive experience with hotel stays. Our 4 night stay resulted in mixed reviews. The staff was courteous, the room was squeaky clean, and the hot breakfast was decent. However, the furniture in our room was disgraceful. The desk chair was peeling and disgusting. We wouldn't sit in it. The couch... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Dear ClinchMtnMan, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

USA
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 27, 2014

I stayed at this location for the one night I was in town on business and it was very close to where I needed to go. The lobby was clean and bright, the staff was friendly and professional. My room was on the first floor, which, as a female traveling alone, I did not care for. I asked for a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Dear dsdr54217, Thank you for staying with us during your business trip and for writing a candid review. We’re glad that our location was suitable to your needs and that you liked the service from our friendly staff. We apologize for the experience you had with your room accommodations and the challenges you had with the noise. Your feedback regarding... More

Monticello, Minnesota
1 review
5 of 5 stars Reviewed May 13, 2014

Fantastic staff and hotel! We weren't so lucky at our first hotel we were at and Holiday Inn Express took us under their wing. Alecia at the front desk was FANTASTIC! She even got us in one of our rooms early so we could get ready for the Kentucky Derby. Thank you for everything!!!

Was this review helpful? Yes
Brighton, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2014

My family was vacationing in the area for Easter weekend. We arrived late in the night. Night Clerk, while slow to notice we were waiting to check in, was helping in switching our room to a higher floor as we like to have. The double queen room was surprising large, with a sofa sleeper to boot (Although we didn't need... More

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Senior Contributor
25 reviews 25 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 12, 2014

Pleasant visit, very much the franchise Holiday Inn Express experience. Staff was welcoming and eager to offer cookies on arrival. Room was comfortable and included refrigerator and flat screen TV with dozens of the usual cable TV channels, some HD. Hotel is in a retail area near other hotels, stores and many restaurants. Access on and off the interstate was... More

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Radcliff, Kentucky
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2014

Great place for my daughter and I to stay for the night. My only complaint is that the water in the pool was pretty cold. None of the kids that were there wanted to go in the water, so the whirlpool stayed pretty crowded.

Was this review helpful? Yes
Lexington, KY
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 9, 2014

This is a clean, well maintained beget hotel with comfy beds. The staff was great, very helpful. Kids enjoyed swimming in the pool. Free breakfast was better than expected. I would definitely stay here again.

Was this review helpful? Yes 3
Knoxville, Tennessee
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 20, 2013

I have stayed at this Holiday Inn 4 times most recently the middle of December. I have always enjoyed my stay and never had any problems. The room has always been very acceptable and the staff has been friendly.

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Louisville

Address: 1620 Alliant Avenue, Jeffersontown, KY 40299
Phone Number:
Location: United States > Kentucky > Jeffersontown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Louisville 2.5*
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Also Known As:
Holiday Inn Express Louisville Hotel Jeffersontown
Holiday Inn Jeffersontown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
82

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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