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Holiday Inn Express Henderson

2.5 of 5
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2826 US 41 North, Henderson, KY 42420
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Holiday Inn Express Henderson
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Ranked #1 of 7 Hotels in Henderson
A recent review
3 of 5 stars reviewed 4 weeks ago
Tim A Nashville, Tennessee
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27 reviews from our community

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    5
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I drove up to front of hotel and 2 ladies working at the hotel put out their cigarettes outside and quickly returned to the front desk. One took down a sign that said staff was gone assisting a guest and would return shortly. I checked into my room only to discover that a prior guest had apparently been smoking in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Henderson, responded to this review

Dear Tim A, Thank you very much for sharing your experience with us. I am glad that you rated our service to be excellent. However, I sincerely apologize for the experience you had with the room but it is great to see that the Front Desk quickly assisted you. Be confident that your notes will be shared with the staff... More 

Hays, Kansas
Top Contributor
88 reviews 88 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 11, 2015

I hate to admit it, but on this trip we were the "high maintenance customer". We needed to stay a little longer in the room before checkout, we hung around the lobby for quite a while waiting on other members of the party to arrive, and we had frequent questions at the front desk. The staff was very accommodating and... More 

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Roanoke, Virginia
Top Contributor
64 reviews 64 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 16, 2014

This is a well managed property. I liked the staff and they were absolutely great at the front desk. I will say we had just stayed at the much newer Holiday Inn Express in Marion, IL, which is a tough act to follow - it was just perfect. This hotel is clean, well staffed and well run. I must complain... More 

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Charleston, South Carolina
Contributor
19 reviews 19 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

Great hotel, be clean rooms and good breakfast. Haven't been to a holiday inn for many years because they got a little sketchy but I tell you this beat the "choice hotel" chain and it's reasonably priced.

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New Albany, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014 via mobile

First time staying at this Holiday Inn. The clerk, Emily, was very helpful with the area and finding a unique place to eat. Kudos to the staff for hiring such a great employee. The room was great, no noisy AC or heat. Bed was perfect along with the cleanliness of the room and bathroom. Overall, I will definitely stay here... More 

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United States
Top Contributor
58 reviews 58 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 20, 2014

I was grateful to get a reservation, and still am. This is a little town and this is the top service hotel in the area, I think! Very small hotel and shares a parking lot with another chain hotel, get the picture? Check in was smooth, GREAT staff...very welcoming. They only had 1 room left when I made my reservation,... More 

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Southern Illinois
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2014

The front desk and manager were helpful and personable - they helped us find just the right room. The exercise room is well-equipped. The Audabon area is one of our fun areas to see and is nearby - Henderson has a good river walk area downtown not too far. Breakfast is good. Thorntons and Circle K are good convenience stores... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 2, 2014

This Holiday Inn Express is smaller than some I have visited but the room was clean and the staff was helpful. This was a great location when visiting Ellis Park. Breakfast was like most Holiday Inn Expresses but the attendant was better. Good place to stay and I will return if back in the area.

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Rockford, Illinois
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2014

The hotel was clean, rooms really comfortable. the staff was very friendly and the location was very convenient to major highways. The hot breakfast was fresh and tasty. The beds were large and comfortable. Very nice hotel.

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Satin John, IN
Top Contributor
113 reviews 113 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 28, 2014

This Holiday Inn Express is small, and in a busy area, but close to the bridge into Indiana and gas stations, restaurants, etc. The John Audobon State park is right next door. The front desk was friendly but impersonal. The breakfast was decent. The rooms were nice and clean. The parking lot was a bit large and odd shaped for... More 

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