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Comfort Inn

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2820 US 41 North, Henderson, KY 42420
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1 room 1 adult
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Comfort Inn
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38 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Level Contributor
77 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 21, 2015

On a business trip to Evansville, IN, I checked gas and hotel prices online in that city as well as right across the Ohio River in Henderson, KY. In both cases, Kentucky was a better value. Realizing that pricing often depends on daily market conditions, this may not always be the case. My experience with this hotel was very positive.... More 

Helpful?
Thank JohnnyK5341
MIKE P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know about your visit. We take great pride in our hotel and will strive to keep the level of service and cleanliness maintained. Hope to see you again soon. More 

Wyoming, New York
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

My husband and I stayed here for the night while we were passing through the area. We got an accessible room because it was available and was $10 less than the next available room. The room was spacious, clean and comfortable. They only left two bath towels in the room, so you will have to ask for more if you... More 

Helpful?
Thank DeannaB68
MIKE P, General Manager at Comfort Inn, responded to this review

It is great to hear from our guest. We certainly appreciate you taking time out of your day to let us know how we did. We hope you come back soon and let us thank you in person. More 

Knoxville
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 2, 2015

I was not pleased with this stay at all. I made a mistake on my arrival date and I was charged for the room tried to speak with manager no luck he would not give me a credit. The hotel is ok but you can tell everything is done bare minimum especially housekeeping. There was a large stain on the... More 

Helpful?
Thank Rick C
MIKE P, General Manager at Comfort Inn, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. Per hotel policy there is a one night charge and the reservation is canceled... More 

Ft. Wayne, IN
Level Contributor
258 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed August 6, 2015

Due to a mix up on TA I ended up at this Comfort Inn. Check in was fast and the property appeared clean and neat. The room was just average and the chair at the desk had a big spot and a small hole in the seat. The rest of the room was very clean but the high temperatures and... More 

Helpful?
Thank george29938
MIKE P, Manager at Comfort Inn, responded to this review

It is great to hear from our guest. We certainly appreciate you taking time out of your day to let us know how we did. We hope you come back soon and let us thank you in person. More 

Knoxville, Tennessee
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 28, 2015

I stayed at this hotel for business due to the other options in this town not looking too good. I arrived and immediately regretted my decision not to drive to another town. The vent overhead had what appeared to be black mold growing all over it. The smell was consistent with a poorly maintained building. The checkin process was ok.... More 

Helpful?
Thank jrking8211
MIKE P, General Manager at Comfort Inn, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Henderson KY. More 

Nashville, Tennessee
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed March 24, 2015

I went into this hotel on 3/24/2015 to get a room. As I stood at the front desk, the young lady working the desk refused to acknowledge me as she played with photos on her smartphone as she stood directly in front of me. After waiting several minutes for her to finish I left to get a room at another... More 

Helpful?
Thank Tim A
MIKE P, Manager at Comfort Inn, responded to this review

Thank you for your feed back. I am sorry to hear that you weren't satisfied with the competence of our front desk person. We will discuss the your concern with person. Thanks Again. More 

Verandagirl
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

It is rare that I am disappointed by a Comfort Inn, and this was again a pleasant stay. Check in was quick and efficient. Desk clerk was very friendly. I stayed in room 303 and it was very comfortable. Roomy, with a work desk, lazy boy chair, king bed and micro-fridge. I love the combination of soft and firm pillows.... More 

Helpful?
Thank verandagirl
MIKE P, Manager at Comfort Inn, responded to this review

We are so glad you enjoyed your visit. Keep us in mind your next trip through the area. Thank You More 

Ohio
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 3, 2015

We stayed here this past weekend. I was disappointed to say the least. The staff are very nice. I have to say that. Otherwise, we stayed in room 103 and it was not clean. The toilet had grunge around the bottom. I just really hate a dirty bathroom. Not a horrible stay but I can't stay there again.

Helpful?
Thank Ohio47
MIKE P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Lexington, Kentucky
Level Contributor
142 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 4, 2015 via mobile

We recently stayed here while working in the area and had a restful stay. Rooms were comfortable and the breakfast was slightly above average for a hotel. For the value, it was a great choice and we will be back.

Helpful?
Thank KYBATMAN
MIKE P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Putney, Kentucky
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

Stayed there 2 nights while attending a funeral of a friend. The room was very clean as well as the bathroom and believe me my wife inspects motel rooms very thoroughly. The staff was friendly and helpful in giving us directions to where we needed to go. Comfortable beds and lots of pillows. Complimentary breakfast was good even though it... More 

Helpful?
1 Thank Papflap
MIKE P, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, STAFF... More 

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