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Comfort Inn

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2820 US 41 North, Henderson, KY 42420
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34 Reviews from our TripAdvisor Community

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Traveler rating
    8
    16
    2
    5
    3
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12
7
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (9)
  • Jun-Aug only
    (13)
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Knoxville, Tennessee
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for business due to the other options in this town not looking too good. I arrived and immediately regretted my decision not to drive to another town. The vent overhead had what appeared to be black mold growing all over it. The smell was consistent with a poorly maintained building. The checkin process was ok.... More 

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Nashville, Tennessee
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 24, 2015

I went into this hotel on 3/24/2015 to get a room. As I stood at the front desk, the young lady working the desk refused to acknowledge me as she played with photos on her smartphone as she stood directly in front of me. After waiting several minutes for her to finish I left to get a room at another... More 

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MIKE P, Manager at Comfort Inn, responded to this review

Thank you for your feed back. I am sorry to hear that you weren't satisfied with the competence of our front desk person. We will discuss the your concern with person. Thanks Again. More 

Verandagirl
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

It is rare that I am disappointed by a Comfort Inn, and this was again a pleasant stay. Check in was quick and efficient. Desk clerk was very friendly. I stayed in room 303 and it was very comfortable. Roomy, with a work desk, lazy boy chair, king bed and micro-fridge. I love the combination of soft and firm pillows.... More 

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MIKE P, Manager at Comfort Inn, responded to this review

We are so glad you enjoyed your visit. Keep us in mind your next trip through the area. Thank You More 

Ohio
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 3, 2015

We stayed here this past weekend. I was disappointed to say the least. The staff are very nice. I have to say that. Otherwise, we stayed in room 103 and it was not clean. The toilet had grunge around the bottom. I just really hate a dirty bathroom. Not a horrible stay but I can't stay there again.

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MIKE P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Lexington, Kentucky
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 4, 2015

We recently stayed here while working in the area and had a restful stay. Rooms were comfortable and the breakfast was slightly above average for a hotel. For the value, it was a great choice and we will be back.

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MIKE P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Putney, Kentucky
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

Stayed there 2 nights while attending a funeral of a friend. The room was very clean as well as the bathroom and believe me my wife inspects motel rooms very thoroughly. The staff was friendly and helpful in giving us directions to where we needed to go. Comfortable beds and lots of pillows. Complimentary breakfast was good even though it... More 

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MIKE P, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, STAFF... More 

Mount Vernon, Illinois, United States
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 24, 2014

This was my first stay here in this area and unfortunately probably my last. I travel through here a lot but I have never stayed here. Upon arrival, I was greeted by a not-so-thrilled front desk personnel that seemed annoyed. No recognition that I was a Diamond member. No thank you for staying. She was just here to put in... More 

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MIKE P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding did not recognition as a Diamond member by front desk on your recent visit. I have shared your feedback with front desk to ask guest about... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 13, 2014

I found my stay to be excellent. You have several pillows to choose from for comfort... I was actually surprised... The place was clean and I felt almost like home. Very affordable..King bed. Got a room for 85 ...well worth it...the ppl were very nice...although I was only interested in sleeping I didn't spend a lot of time inspecting it... More 

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MIKE P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, STAFF GM... More 

Fords, New Jersey
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed July 12, 2013 via mobile

We stayed 2 nights. The room was clean, but a little rough around the edges. The closet was small and the wall paper in the bath room is starting to lift, and the beds were hard. Small refrigerator under tv a nice touch. Good choices for a quick breakfast. I would say that this hotel is on par with the... More 

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Washington, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 5, 2013 via mobile

It was late one night and we came there after having a terrible time at a horrible hotel before. Even tho this was an upgrade the people were rude and loud. The maids slamed windows and doors. The lady at the front desked acted like we ruined her day because she couldn't finish her smoke. I'm a smoker but my... More 

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gm_ky436, General Manager at Comfort Inn, responded to this review

We need guest name, room no and date of stay .This would help us to find out about which employee/staff was rude with guest so we can improve. However sometime guest confuse with another hotel they stay before also. Please provide this info. More 

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25 photos of this hotel

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