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All 5 Hebron hotels

Doubletree Cincinnati Airport Hotel

3.5 of 5 Hotel   |   2826 Terminal Drive, Hebron, KY 41048 (Formerly Sheraton Hotel Cincinnati Airport)
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Ranked #4 of 5 Hotels in Hebron
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Eric M Louisville KY, United States
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370 reviews from our community

Traveler rating
    180
    109
    48
    23
    10
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97
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125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville KY, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The desk clerk gave short answers and was not very welcoming at check in. The room was spacious and very clean, with all of the ammenities that one would expect at this price point. The bed was very confortable and not too soft as one will find at a lot of places. Overall, this hotel is top notch.

Review collected in partnership with DoubleTree by Hilton

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Wincheseter, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great experience but the "Continental Breakfast" is $16. A little deceiving but it was good none the less. The hotel staff was friendly and helpful as well as the servers in the restaurant. Good location if you are traveling out of CVG but there aren't any places to eat nearby.

Review collected in partnership with DoubleTree by Hilton

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Milan, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Room was nice....location was great. Staff very friendly and helpful. The only negative....this may be trivial to some, but I have a "pet peeve" about iron's and ironing boards that are not kept clean. As a traveling sales rep my appearance is extremely important. So I rely on the ability to press my clothes to again provide the best first... More

Review collected in partnership with DoubleTree by Hilton

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Rockford, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Double Tree Hilton at the Cincinnati Airport (which is in Kentucky) is easy to find. Just set the GPS on the Cincinnati, OH, airport. The dining room has good food for the tired traveler and comfortable accommodations. It is on I-275 and easily reached from I-71, I-74, and I-75. I recommend making a reservation when planning travel.

Review collected in partnership with DoubleTree by Hilton

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Spokane
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

After a long day of disappointing air travel, I was surprisingly refreshed by this accommodation. Stayed there on a voucher...would most definitely return. It was comfortable, quiet and the staff very welcoming.

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Sammamish, Washington
Top Contributor
50 reviews 50 reviews
47 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here for work many times in the past but this past weekend was a great stay. My friends and I do an NFL trip each year where we visit a new NFL city and this year it was Cincy. Normally we stay downtown at a great hotel but got such a good rate at this hotel we couldn't... More

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Paintsville, United States
1 review
1 of 5 stars Reviewed 1 week ago

The room was excellent, but the front desk staff were very rude with poor customer service skills. I had an issue with my bill and spoke with three different front desk staff without getting a clear answer. Had to call corporate for an explanation without an insult. Was told 'this is how a fancy hotel works.' Very insulting.

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Joel V. I would like to thank you for taking the time to fill out a review regarding your stay with us. I first and foremost wish to apologize for the billing error you had and how it was handled. We strive on our guests to experience the excellent customer service that is provided and I can see we... More

Louisville, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel before and approved on every level. I made reservations in advance and was ready to relax when finally getting to check in right at 3pm. However, the thermostat was not working, so was told would be fixed while we were away for dinner. When we returned at 9pm, still broken, so had to move... More

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Veronica H. I would like to thank you for taking the time to fill out a review regarding your past stay with us. I first and foremost wish to apologize in regards to the issue you encountered with the thermostat not working properly. I have addressed your concern with our department heads as this should have been fixed the... More

Green Cove Springs, Florida
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me first begin by saying I travel extensively for work and have the luxury of staying at many places within the Hilton family due to my loyalty program. I always try to choose DoubleTree's when available near the areas I travel simply due to the level of service and wonderful accommodations. This particular trip was a family vacation in... More

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Allan S, I would like to thank you for taking the time to fill out a review regarding your past stay with us. I first and foremost wish to apologize that our hotel did not meet your family vacations needs. We do have refridgerators and microwaves available upoin request for our guest's use however they are not in all... More

Bellevue, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a very convenient location and, more than that, the facilities and staff were top notch. We had a great stay for a good price. The cookies were delicious ( I shouldn't have looked at the calories, though!) What more can you ask?

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Don F. Thank you for taking the time to fill out a review regarding your past stay. We strive for all of our guest's to have a perfect stay with us and we are grateful to see that our staff had exceeded your expecations. We look forward to having you back as a valuable guest of ours. Sincerely, More

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Additional Information about Doubletree Cincinnati Airport Hotel

Address: 2826 Terminal Drive, Hebron, KY 41048 (Formerly Sheraton Hotel Cincinnati Airport)
Phone Number:
Location: United States > Kentucky > Hebron
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cincinnati Airport Hotel 3.5*
Number of rooms: 177
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Also Known As:
Sheraton Hebron
Hebron Sheraton

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