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Doubletree Cincinnati Airport Hotel

Certificate of Excellence
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2826 Terminal Drive, Hebron, KY 41048 (Formerly Sheraton Hotel Cincinnati Airport)
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Doubletree Cincinnati Airport Hotel
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434 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, FL
Top Contributor
188 reviews 188 reviews
39 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is another great Hilton product right on airport property. The hotel is old and rooms and showers (in deluxe rooms) have been updated, but there still needs work to be done. PROS: Location is great Service is fantastic - EVERYONE is friendly and helpful Self-parking Nice lobby area and library area Free WiFi Restaurant was actually pretty good Decent... More 

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Dallas, United States
1 review
3 of 5 stars Reviewed 1 week ago

I spent almost 2 hours trying to connect to my AT&T wi-fi service. why is Double Tree so concern about the charge. every other hotel provide it free. We had to stay in Double Tree, b/c we had no choice. This airport location should be convenient for business travel. no wi-fi is very cheap.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Berton G, I wanted to thank you for taking the time to fill out a review regarding your past stay with us. I apologize that you had connectivity issues with wifi while here with us for your meeting. I would like to inform you of exciting news that all Hilton Honors members will receive free wifi when they book... More 

Brighton, Michigan
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent the weekend here for a car club event. The rooms were well-appointed, clean and quiet. Everything was fine except breakfast on the Saturday. The restaurant was full with only 2 waitresses on duty. They were extremely busy to the detriment of the clientele. Food was good, however, and on Sunday it was quieter and the waitresses were friendly... More 

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear TrishB, I wanted to personally thank you for taking the time to fill out a review regarding your past stay with us! We were delighted to host your club over the weekend and grateful to see the comments you provided. We look forward to continuing our relationship with the club for future events. We hope to have you back... More 

Kent, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was nice. Staff was outstanding. Food service was slow and unorganized. Breakfast was particularly bad. There were long waits to be acknowledged and served. Food was cold. Buffet had many empty slots. They were not prepared for the crowd knowing that there were many attending meetings at 9:00 a.m. The banquet was extremely slow also.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear John M, I wanted to personally thank you for taking the time to write a review regarding your past stay with us! We were delighted to host your club here at our hotel! I apologize that service seemed slow in both the restaurant and banquets. We look forward to having you back at a future event! More 

Washington, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the DoubleTree Cincinnati Airport Hotel for a car club event. Like a family reunion, there was plenty of places to interact with our fellow members, and places for our people to meet and greet. Hotel rooms were great and their lounge, bar and restaurant were perfect for this group.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear William H, I wanted to personally thank you for taking the time to fill out a review regarding your past stay! We were delighted to host your event for a such prestigious club. We look forward to continuing our relationship with the club for future events. Sincerely, More 

Overland Park,KS
Top Contributor
553 reviews 553 reviews
289 hotel reviews
311 helpful votes 311 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Most flight out of Cincinnati had been cancelled so a lot of people looking for hotel rooms. The front desk gal found me one, and it was great. Clean and quiet, well appointed. A good option right by the airport

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Bill F, I wanted to personally thank you for taking the time to fill out a review regarding your past stay with us. Thank you for the great review and comments that you provided for your stay! We look forward to having you back as a valuable guest of ours in the future! Sincerely, More 

Oviedo, Florida, Usa
Top Contributor
120 reviews 120 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were leaving from CVG early the next am and this was perfect. As a matter of fact, a lot of flight crew stay here. There's a very convenient shuttle from the hotel. It was immaculate and we even used the pool. A couple of downsides: there is no dining anywhere nearby, with the exception of the (pricey hotel restaurant),... More 

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Dakota P, I wanted to thank you for taking the time to fill out a review regarding your past stay with us! Thank you for the wonderful comments regarding as well! You are correct that we are the perfect location for travelers as we are located Directly on Airport property. We receive a lot of great comments on the... More 

wv
Top Contributor
55 reviews 55 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a terrific hotel. The hotel is located right next to the airport so the convenience factor is great and they have a shuttle ready to drop you off. The people that work there are so nice and friendly. They can't do enough for you is the impression you are left with. We ate in the restaurant and the... More 

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear eernuts, Thank you so much for taking the time to fill out a review regarding your past stay with us! We are delighted to hear that your experience was great and thank you for the wonderful comments regarding our staff and meals. I will be sure to pass this on to our team. Sincerely, More 

Bracebridge, Canada
Top Contributor
54 reviews 54 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We were stranded here due to the ineptitude of Delta Airlines in getting staff in place . The smiling hotel greeting with a warm chocolate chip made us momentarily forget the long 16 hour day to go nowhere ....rooms are superb and pillows are excellent ...located right at the airport

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Lobobucs, I wanted to personally thank you for the great review you provided regarding your most recent stay with us. We understand how frustrating it is to be stranded at an unfamiliar airport and are delighted to serve guests in that situation. We look forward to having you back as a valuable guest under better circumstances. Sincerely, More 

Winchester, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2015

This hotel is on the Greater Cincinnati Airport proper and a great location. I flew on an Honor Flight leaving the hotel at 5:30 AM and returned from Washington at almost midnight the same day. Front desk folks were great and the shuttle service to and from the airport was super !

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear George C, I wanted to personally thank you for taking the time to write a great review regarding your past stay with us! It is an honor for us to be able to accommodate those individuals that are taking the Honor Flight to Washington D.C. as it is for such a great cause! We look forward to continuing to... More 

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