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Doubletree Cincinnati Airport Hotel

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2826 Terminal Drive, Hebron, KY 41048 (Formerly Sheraton Hotel Cincinnati Airport)
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Doubletree Cincinnati Airport Hotel
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Doubletree Cincinnati Airport Hotel
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412 reviews from our community

Traveler rating
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    52
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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westminster,co, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel 3 times now and it is consistently met all expectations and they are very service oriented. There is a shuttle available from the airport and the driver was great. The bed was the most comfortable too. I highly recommend. I travel for business and am picky. Mary Ann Westminster Colorado

Review collected in partnership with DoubleTree by Hilton

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Hardyville, ky
Top Contributor
57 reviews 57 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for the night with my family. The hotel was nice but it was long ways from everything except for the airport. This would be a great location for air travelers. They had a nice breakfast buffet and a pool and fitness room.

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear GregC, I wanted to personally thank you for taking the time to fill out a review of your most recent stay with us! Thank you for the great comments you provided and we look forward to having you back as a valuable guest of ours soon! Sincerely,. More 

Brussels
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Doubletree for 1 week due to business. The hotel has great amenities. You get offered their famous warm cookie at check in. As my flight was cancelled due to the weather, I called and informed them i was only arriving the next day. That was not a problem and they didn't charge me that night. The room... More 

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Diana09Brussels, I wanted to personally thank you for taking the time to fill out a review regarding your past stay with us. Thank you for the wonderful comments you provided and we look forward to having you back as a valuable guest of ours soon! Sincerely, More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel and was very pleased. It was close to airport and very clean. Staff were pleasant Definately will stay here again when leaving out of CVG airport. Cookie were excellent - warm. Beds were great. Pool was very nice.

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear ruthannl2014, I wanted to personally thank you for taking the time to fill out a survey regarding your past stay with us! Thank you for the great comments you have provided about your stay and also our staff! We look forward to having you back as a valuable guest of ours again soon! Sincerely, More 

Westland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

DoubleTree is associated with Hilton brand, so there is an expectation when choosing this hotel for your stay. Despite having a location near to airport and beautiful interiors, what you find is that the staff is not very helpful and if you are going there for first time be prepared to be treated with arrogance.

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear DivyenduN, I wanted to personally thank you for taking the time to fill out a survey regarding your past stay with us. I first and foremost wish to apologize that your stay did not meet the expectations as you had hoped for. We usually receive great comments on our staff and I apologize that you did not encounter the... More 

Virginia Beach, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel back in November and had a wonderful experience. My most recent trip was just as good. The staff is courteous and very helpful. I had an issue with the TV in my room, which had to be reset. Within minutes of calling the front desk, a nice gentleman was at my door to correct the... More 

Review collected in partnership with DoubleTree by Hilton

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Melissa M, I wanted to take this time to personally thank you for taking the time to fill out a review regarding your past stay's with us. Thank you so much for the great comments and your loyalty to our property. We look forward to having you back soon as a valuable guest of ours! Sincerely, More 

Benton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Comfortable beds. Good shower. They allow pets! Breakfast was pretty good. Staff is friendly and helpful. Can park just outside the entrance to many rooms. We've stayed here several times each year.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Barry W, I wanted to take this time to personally thank you for taking the time to fill out a review regarding your past stays here with us. Thank you for the great comments and the loyalty you have to our property! We look forward to continue to be able to serve you in the future! Sincerely, More 

Beaver, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Convenient if your traveling out of cvg, but hotel is just ok. Could hear swimmers at the pool and there was a dog barking. Bathroom floor is freezing. Room size and bed were comfortable. Unfortunately being at this location without a vehicle you have to eat on the property, $12 burger of course.

Was this review helpful? Yes 1
CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Rjcestra, I wanted to take this time to personally thank you for taking the time to fill out a review regarding your past stay with us. I first and foremost wish to apologize your stay was not perfect for you! Please let me know when you may be returning so I can ensure that your next visit is absolutely... More 

Dayton, Ohio
Top Contributor
87 reviews 87 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 11, 2015

We stayed here on a very cold night, the morning before a very early flight. It was easy in, a quick (5 minute at most) shuttle to the terminal, and a quiet comfortable sleep Great staff on check-in and they were accommodating on our very late return and overnight stay on our return to CVG.

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear BGBeth, I wanted to personally thank you for taking the time to write a Trip Advisor Review regarding your stay with us. Thank you so much for the great review and we are truly blessed with the staff we have on our team. We look forward to having you back soon! Sincerely, More 

Senior Contributor
42 reviews 42 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 11, 2015

Of course tree is nothing around but the airport you have to drive if you want to eat something that is not on the hotel menu. The hotel is very cozy and comfortable, the rooms are huge however I would replace the tile flooring in the bathroom because it gets way too cold, so if you jump from the bed... More 

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CincinnatiManager, General Manager at Doubletree Cincinnati Airport Hotel, responded to this review

Dear Juan M, I wanted to personally thank you for taking the time to fill out a Trip Advisor Review regarding your stay with us. We do have slippers available upon request should our guest's need a pair and for your future visits with us. We look forward to having you back soon! Sincerely, More 

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