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Marriott Cincinnati Airport

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2395 Progress Drive, Hebron, KY 41048
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1 room 1 guest
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Marriott Cincinnati Airport
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197 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have visited this hotel every September for years now. I have an upcoming stay scheduled a few weeks from now and I had to call the hotel for a special request. When I called, Brenda at reception was very helpful and friendly. I had asked to speak with Larry, the restaurant manager (a gentleman that has been so kind... More 

Was this review helpful? Yes
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We truly enjoyed our experience here. The staff at the front desk was very nice. Included in the nightly price is a full breakfast buffet, the food was delicious. To our surprise, the waitstaff was excellent, you would think with a free buffet it would be blah but not here. They were great. I will definitely stay again when passing... More 

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Noblesville, Indiana, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our 2nd stay here and the accommodations and service were consistently excellent both times. The rooms are large & very clean, the AC adjusts by a thermostat not a window unit (which we love), the linens were very comfortable, parking is very convenient, breakfast buffet was good. My 7 year old granddaughter enjoyed the indoor pool which was... More 

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Elkhart, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Very well maintained. Super staff. Was there for a conference and was treated like family! Couldn't have had a better experience. Used the pool and it was a good size but, sadly no hot tub.

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MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

We are happy to know you enjoyed your stay with us, thank you. It is our pleasure to share our accommodations with our guests and are so glad you appreciated our associates’ hospitality too. We always want all who visit to feel as they are part of the family! Spending time by the pool is a wonderful way to relax... More 

Greater Cincinnati
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently we stayed at this hotel using my Marriotts Rewards points. We had an early flight the next morning and decided to use my points to stay here and take advantage of the airport shuttle to take us to the Terminal. The hotel was in good condition, however the hotel itself is very old and has seen better days back... More 

Was this review helpful? Yes 1
MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

Thank you for letting us know about your experience with us. We are glad you enjoyed the convenience of our hotel as well as our helpful associates at check in. Please accept our apology, however, if you encountered any confusion over your billing. Our team is always on hand to help and we urge you to reach out to our... More 

Langhorne, Pennsylvania
Level Contributor
519 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a very nice stay at this Marriott. The airport shuttle bus picked me up on time. I was warmly greeted upon my arrival. My room was spacious. It had a good desk to do my "homework".... The lobby was very big and had a fountain. The RiverCity Grille was excellent for our late dinner and early breakfast. The... More 

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MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

It is wonderful to know you enjoyed our hospitality at the Cincinnati Airport Marriott as well as our spacious accommodations. Our onsite restaurant is perfect for every meal and our chef’s selections ensure that even the most discriminating palate is satisfied. Thank you so much for your review. We would love to welcome you back again. More 

Brookfield, Wisconsin
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

Had to stay at this place during my road trip from Smokey mountains to Wisconsin and blankets we got had blood stains and hair on them. Beds were good. Did not even bother to call the front desk to clean / change them. Took a photo in my phone and showed it at front desk next day, the lady did... More 

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MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

We are truly disappointed to learn of your encounter at our hotel. Guests should always expect clean, fresh accommodations with each visit and we ask that you accept our apologies if that was not your experience. Please know that we are always on hand to make things right during your stay and we wish you did reach out right away... More 

Level Contributor
208 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This proerty is a little older, but well kept up. I got here and a state convention was going on and the staff was handling it without an issue. The rooms a quiet, the staff very helpful. I stayed on the conceirge floor and enjoyed the hospitality room they offered. I woudl stay here again for an over night, but... More 

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MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

Thank you for joining us for your convention stay. Our associates work hard to ensure that all events we host are handled professionally so that guests can enjoy their time here. It is great to know you appreciated the peaceful quality of our guest rooms and the amenities we offer. If there was anything we could have done to enhance... More 

Louisville, Kentucky
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed at this Marriott property twice, both times when flying out of Cincinnati, Northern Kentucky early in the morning. Have always found this Marriott to be very clean and the service to be exceptional. Hard to beat if flying out of CVG. They do offer courtesy parking and shuttle if you can make that work with your schedule, I've... More 

Was this review helpful? Yes 1
MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

Reading that a guest had a perfect stay is exactly the type of feedback we hope for! Thank you for joining us at the Cincinnati Airport Marriott. We are delighted you enjoy our clean accommodations and exceptional service. Our courtesy parking and shuttle can provide a convenient option when traveling. We hope to have the pleasure of welcoming you again. More 

Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here every year when we travel to Hebron KY for the International Ventriloquist ConVENTion. The hotel is very comfortable. We stay for a week and it's our home away from home. The staff is superb and whatever request is made, the answer is "my pleasure." It's unusual to get the level of service that you receive here. They... More 

Was this review helpful? Yes 1
MarriottCVGAirport, General Manager at Marriott Cincinnati Airport, responded to this review

Being your home away from home for the convention is something we love to hear. It is certainly our pleasure to welcome you back every year and provide you with accommodating and helpful service. All of our guests are so important to us and the fun of the convention group puts a smile on our faces. Thank you for joining... More 

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