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Comfort Suites Cincinnati Airport

2.5 of 5 775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
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Comfort Suites Cincinnati Airport
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Comfort Suites Cincinnati Airport
Comfort Suites Cincinnati Airport
Comfort Suites Cincinnati Airport
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133 reviews from our community

Traveler rating
    50
    47
    14
    12
    10
See reviews for
53
33
10
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orrville, Ohio
Top Contributor
58 reviews 58 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room at the Comfort Suites was clean and very comfortable with a choice of pillows and good ventilation. In-room wifi worked flawlessly and shuttle service was efficient as this is very close to the airport. Front desk staffmember seemed frazzled on checkin for no reason that we could see. Still a nice spot for Park and Fly.

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Danete Godsey Director of Sales More 

Memphis, Tennessee
Top Contributor
120 reviews 120 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleased with my stay. The rooms are spacious with a partially seperated living area (couch & desk). Perfect for a work trip. Large comfortable bed & the super shower water pressure was a treat. Good light-blocking curtains (sounds silly but having stayed directly across the street before was frustrated by bright street lamps). Great value close to the airport.... More 

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COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager More 

Chicago
Top Contributor
248 reviews 248 reviews
57 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not the easiest place to find from the highway but well worth it. Very clean. Good front desk service. The room was clean, the bathroom spacious and the bed/pillows outstanding. Two suggestions: the breakfast was fine but upgrade the hot eggs. Next, on holidays like Thanksgiving, have a board up showing places that are open to eat. The front desk... More 

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COMFORT SUITES C, General Manager at Comfort Suites Cincinnati Airport, responded to this review

Thank you for taking the time to go into so much detail and share your experience with the online community. Our endeavor, always, is to exceed our guests' expectations so that they may have a memorable stay with us and in turn recommend the hotel to their family, friends and associates. All our actions, efforts and training are directed to... More 

Top Contributor
67 reviews 67 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed here in order to Park and fly. Shuttle service was prompt, continental breakfast was ok, beds were comfortable, and rooms were decent and clean. Overall we were very happy with the room at the price for the park and fly. We did not use any other amenities. I did think ticking in the front desk staff could be... More 

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COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More 

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 27, 2014

Stayed back in July of 2014- and was checked into a room that was already occupied. The room was ok. I liked the space. Service was ok too. Everything basically was ok. Comfort Suites is what it is, they are not claiming to be a 4 star - 4 luxury hotel.. so everything they offer is very basic, and you... More 

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I'm sorry that your experience wasn't perfect. We... More 

talyors
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2014

There were 21 family members, ages 2 to 74, that gathered here from Northern Indiana andSouth Carolina for a four day mini family reunion. We couldn't have asked for better accommodations. The rooms were extra wide and included a sitting area with a sleeper sofa. The beds,pillows and linens made for a comfortable nights sleep. Shawn was at the desk... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager More 

Brandenburg, Kentucky
Top Contributor
53 reviews 53 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 24, 2014

Check in was very good, staff was friendly. The room and all common areas were very clean and neat. The few issues I had were that they installed auto light switches in the rooms that kick on with motion, also the air conditioning was on a motion detector. The room was so light while trying to sleep, I dont know... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More 

Wabash, Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

We have stayed here several times in the last couple of years. Have no complaints at all. Clean,quiet and friendly staff. Bedding and mattresses new this year. It is close to the airport but airplane noise not a problem.

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COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Thank you for your review on Trip Advisor regarding your recent experience with the Comfort Suites, Cincinnati Airport. We greatly appreciate you taking the time to share your experience here and we want to thank you for your patronage. It is our goal to consistently provide superior service and accommodations and your comments are extremely important to us. Once again,... More 

2 reviews
4 of 5 stars Reviewed October 21, 2014 via mobile

The hotel was beautiful,rooms were clean. The clerk both at check in and in the morning lacked personality and enthusiasm. The mediocre continental breakfast was just that, mediocre, nothing special and instead of wiping of dirty tables, the attendant was leaning at front desk talking to clerk.

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. I have shared... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed October 21, 2014

The room was lovely and spacious and clean !! Reasonable price also! Airport location for travelers. I would have given them 5 stars but for two things- it was Sunday night and we wanted to watch boardwalk empire and John Oliver! But alas we could not. The promised hbo channel did not come in; we even called the front desk... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, I deeply apologize about the inconvenience you experienced at our property with HBO and internet. There were some issues on the cable companies end and those have now been resolved.Once again I apologize for the inconvenience you went through. I hope you reconsider and continue staying with the Choice brand and stay at our property in the future.... More 

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Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
Phone Number:
Location: United States > Kentucky > Hebron
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites

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