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Comfort Suites Cincinnati Airport

2.5 of 5 775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
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Comfort Suites Cincinnati Airport
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Comfort Suites Cincinnati Airport
Comfort Suites Cincinnati Airport
Comfort Suites Cincinnati Airport
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139 reviews from our community

Traveler rating
    51
    50
    15
    12
    11
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56
34
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars NEW via mobile

My husband and I stayed here after getting back from a work conference and the roads were horrible. We didn't want to risk the drive home so I went to book a room for us to stay in. Every hotel was completely booked but this one and they had a suite with a whirlpool tub available so I booked it.... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Guest Relations Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review.I would like to apologize that you did not receive excellent customer service while staying at our property. We try very hard to give our guests that best possible service and accommodations while staying with us All your comments are essential to educating our staff about good... More 

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a Friday and Saturday night over Valentine's Day weekend. The hotel was completely sold out, which made it difficult to find a parking spot. The front desk staff was excellent. The rooms were very clean, except for a little mildew in the shower. There is a nice pool. The breakfast wasn't great. The apples... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate... More 

Fort Morgan, Colorado
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for five days, attending a conference, and then cloistered in my room for a 'writing retreat'. The same high quality I have come to expect at all Comfort Suites properties. Super friendly check-in after my long travel day. Immaculately clean room. Nice furnishings, and the best hotel beds and bedding always! Only disappointment was not hot tub,... More 

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future! More 

Cincinnati, Ohio
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 15, 2015

My wife and I recently stayed at this Comfort Suites (Near the Cincinnati Airport). We booked our room on-line, and obtained a very reasonable rate. check-in was smooth and very quick (less than 1 min). Our suite was very large/spacious, comfortable, and clean. This is a nice place for a short term stay. We chose this location for it's proximity... More 

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COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards Manager More 

Massillon, Ohio
Top Contributor
73 reviews 73 reviews
39 hotel reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed January 12, 2015

Our family stayed at the Comfort Suites in Hebron, Kentucky, just after Christmas in December 2014, while visiting the nearby Creation Museum. The following includes what I posted in my review on the Choice Hotels web site... Check-In: Difficult to find a parking space at 9pm, in the dark. However, did find one on far end of building. Maintenance: Room... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit.... More 

jackson,tn.
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 5, 2015

Hotel is clean and comfortable; however, lacks ample parking. The hotel is also a little out of the way if you desire to walk to a restaurant. Otherwise it is easy to find and easy to check into. The breakfast is not as good as other comfort suites I have stayed at, but it is ok in a hurry.

Was this review helpful? Yes
COMFORT SUITES C, Front Office Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards... More 

Orrville, Ohio
Top Contributor
71 reviews 71 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2014

Our room at the Comfort Suites was clean and very comfortable with a choice of pillows and good ventilation. In-room wifi worked flawlessly and shuttle service was efficient as this is very close to the airport. Front desk staffmember seemed frazzled on checkin for no reason that we could see. Still a nice spot for Park and Fly.

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Danete Godsey Director of Sales More 

Memphis, Tennessee
Top Contributor
120 reviews 120 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 1, 2014

Very pleased with my stay. The rooms are spacious with a partially seperated living area (couch & desk). Perfect for a work trip. Large comfortable bed & the super shower water pressure was a treat. Good light-blocking curtains (sounds silly but having stayed directly across the street before was frustrated by bright street lamps). Great value close to the airport.... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager More 

Chicago
Top Contributor
290 reviews 290 reviews
61 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed November 28, 2014

Not the easiest place to find from the highway but well worth it. Very clean. Good front desk service. The room was clean, the bathroom spacious and the bed/pillows outstanding. Two suggestions: the breakfast was fine but upgrade the hot eggs. Next, on holidays like Thanksgiving, have a board up showing places that are open to eat. The front desk... More 

Was this review helpful? Yes
COMFORT SUITES C, General Manager at Comfort Suites Cincinnati Airport, responded to this review

Thank you for taking the time to go into so much detail and share your experience with the online community. Our endeavor, always, is to exceed our guests' expectations so that they may have a memorable stay with us and in turn recommend the hotel to their family, friends and associates. All our actions, efforts and training are directed to... More 

Top Contributor
83 reviews 83 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed here in order to Park and fly. Shuttle service was prompt, continental breakfast was ok, beds were comfortable, and rooms were decent and clean. Overall we were very happy with the room at the price for the park and fly. We did not use any other amenities. I did think ticking in the front desk staff could be... More 

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More 

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Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
Phone Number:
Location: United States > Kentucky > Hebron
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites
Hotel Style:
#4 Family Hotel in Hebron

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