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Comfort Suites Cincinnati Airport

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775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
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1 room 1 guest
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Comfort Suites Cincinnati Airport
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166 Reviews from our TripAdvisor Community

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Traveler rating
    58
    63
    19
    12
    14
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65
44
11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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North Carolina
Level Contributor
70 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Always get a chuckle when an area with a sofa and table separated by a wall divider makes an average hotel room a suite. And that pretty much defines this Comfort Suites, located near the Cincy airport. The room is pretty much what you expect. Bath was also typical. But clean and fresh and average. Would have liked a bigger... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate... More 

Phenix City, Alabama
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After our stay out of the USA, it was good to get back to standards that we were used to having. This was an excellent stay. The only reason it was not an excellent rating is, our room 110 was next to the housekeeping room and at ten o'clock PM, the staff started drying the towels from the swimming pool.... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit.... More 

Mansfield, Ohio
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to be at the Creation Museum when they opened so we decide to come in the night before. This Comfort Suites was just 15 minutes away from the museum. The room was very spacious. It had two queens, a sofa, desk and chair, larger than usual refrigerator, and a microwave. The sofa turned into a bed. The complimentary... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Regards Manager More 

Cincinnati, Ohio
Level Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We parked here before an early morning international flight. The rate was $92 for a family of four to spend the night and park for five days. The room was spacious, two queen beds, and a sofa bed. Small fridge/microwave/coffee maker, and a nice bathroom. Clean, quiet, and a bargain. You cannot beat it for $92.

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Regards Manager More 

Lebanon, Kentucky
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 16, 2015

Good location near Cincinnati airport (which is in Kentucky), where they provide sleep/park/fly service. With shuttle to and from airport, it is a good deal. The room rate (with AARP) was less that parking at airport for 11 days. Made it very convenient. Room was clean and service was prompt. Enjoyed an early breakfast (not special, but more than adequate)... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Regards Manager More 

New York City, New York
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 8, 2015

We stayed at this hotel over the 4th of July weekend, and it was packed. I imagine that the hotel is usually not this full, and so some of the things that we noticed in our stay might not be an issue for others that stay when the hotel is less full. First, the staff were uniformly nice and helpful... More 

Was this review helpful? Yes 2
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2015

Upon entering our room we found that the bathroom light didn't work. They tried fixing it but the electrical was messed up and said sorry for your luck, our maintenance guy is gone for the day and there's no more rooms. Later we found that several of the pillows had blood stains on the slips as well as blood under... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate... More 

Seymour, IN
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 16, 2015

This hotel is very efficient. Check in, check out, park & fly arrangements, to go bag breakfast, shuttle to and from the airport, all super efficient and super friendly. Service was so good that we are staying for a P & F again in July. My only suggestion would be that the bathroom could have been thoroughly cleaned, but it's... More 

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Regards Manager More 

Jackson, Ohio
Level Contributor
166 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed June 7, 2015

We had an early flight so booked the park and fly promotion. The hotel is very nice. The hotel provides the shuttle service directly. They were waiting for us at the arranged time to take us to the airport. When we returned we made a phone call to the hotel and within 10 minutes they were at the airport to... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Regards Manager More 

Columbus, OH
Level Contributor
89 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 7, 2015

My experience with this brand has always been good and this was really no exception. The staff were all friendly and courteous. The room was clean and well appointed. The breakfast was the usual fare. The hotel is a little off the beaten path so you will need to travel about 5 miles to find a selection of restaurants and... More 

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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