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Comfort Suites Cincinnati Airport

2.5 of 5 775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
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Comfort Suites Cincinnati Airport
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Comfort Suites Cincinnati Airport
Comfort Suites Cincinnati Airport
Comfort Suites Cincinnati Airport
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130 reviews from our community

Traveler rating
    50
    44
    14
    12
    10
See reviews for
53
32
10
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
66 reviews 66 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in order to Park and fly. Shuttle service was prompt, continental breakfast was ok, beds were comfortable, and rooms were decent and clean. Overall we were very happy with the room at the price for the park and fly. We did not use any other amenities. I did think ticking in the front desk staff could be... More

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed back in July of 2014- and was checked into a room that was already occupied. The room was ok. I liked the space. Service was ok too. Everything basically was ok. Comfort Suites is what it is, they are not claiming to be a 4 star - 4 luxury hotel.. so everything they offer is very basic, and you... More

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I'm sorry that your experience wasn't perfect. We... More

talyors
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There were 21 family members, ages 2 to 74, that gathered here from Northern Indiana andSouth Carolina for a four day mini family reunion. We couldn't have asked for better accommodations. The rooms were extra wide and included a sitting area with a sleeper sofa. The beds,pillows and linens made for a comfortable nights sleep. Shawn was at the desk... More

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager More

Brandenburg, Kentucky
Top Contributor
53 reviews 53 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check in was very good, staff was friendly. The room and all common areas were very clean and neat. The few issues I had were that they installed auto light switches in the rooms that kick on with motion, also the air conditioning was on a motion detector. The room was so light while trying to sleep, I dont know... More

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More

Wabash, Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here several times in the last couple of years. Have no complaints at all. Clean,quiet and friendly staff. Bedding and mattresses new this year. It is close to the airport but airplane noise not a problem.

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Thank you for your review on Trip Advisor regarding your recent experience with the Comfort Suites, Cincinnati Airport. We greatly appreciate you taking the time to share your experience here and we want to thank you for your patronage. It is our goal to consistently provide superior service and accommodations and your comments are extremely important to us. Once again,... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was beautiful,rooms were clean. The clerk both at check in and in the morning lacked personality and enthusiasm. The mediocre continental breakfast was just that, mediocre, nothing special and instead of wiping of dirty tables, the attendant was leaning at front desk talking to clerk.

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. I have shared... More

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was lovely and spacious and clean !! Reasonable price also! Airport location for travelers. I would have given them 5 stars but for two things- it was Sunday night and we wanted to watch boardwalk empire and John Oliver! But alas we could not. The promised hbo channel did not come in; we even called the front desk... More

Review collected in partnership with this hotel

Was this review helpful? Yes
COMFORT SUITES C, Director of Sales at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, I deeply apologize about the inconvenience you experienced at our property with HBO and internet. There were some issues on the cable companies end and those have now been resolved.Once again I apologize for the inconvenience you went through. I hope you reconsider and continue staying with the Choice brand and stay at our property in the future.... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2014 via mobile

Had a reservation guaranteed for late arrival. Tried to check in at 5:30 pm. Reservation was canceled by the owner Rick. My rate must have been too low !!!. Have stayed in Chioce Hotel 88 nights year todate, you would think that Choice Resevations would have backed me up since I had a guaranteed reservation, not s chance. Other hotel... More

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, I deeply apologize about the inconvenience you experienced. I have looked into the situation and discovered that the reservation was canceled due to a declined credit card. 24 hours prior to arrivals our policy is to authorize every card to guarantee that they are valid cards. If a card is declined it is no longer a guaranteed reservation... More

San Antonio, Texas
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 19, 2014

I had researched this location on Trip Advisor before selecting this hotel. It was fine for us. We were meeting a cousin from Indiana for two day's dining and touring. The location is very accessible, parking is sufficient. The hotel is rather isolated and not particularly near anything else, except another hotel. We asked for a recommendation for dinner and... More

Was this review helpful? Yes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More

Indianapolis IN
Top Contributor
106 reviews 106 reviews
56 hotel reviews
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed August 30, 2014

Room looks decent, lighting a bit dim. A couple stains on the floor but otherwise clean, couch is worn out and a couple stains. In room whirlpool worked great. HD TV with standard def picture. I had to tighten the cable in back of the TV to get a picture. WiFi SLOW, barely moved the needle on Speedtest. Bed comfy.... More

Was this review helpful? Yes 1
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, I would like to apologize that you did not receive excellent customer service while staying at our property. We try very hard to give our guests that best possible service and accommodations while staying with us. . If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so... More

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Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Road, I-275 W,Exit 4-A, Hebron, KY 41048
Phone Number:
Location: United States > Kentucky > Hebron
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites

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