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Country Inn & Suites By Carlson, Cincinnati Airport, KY

Certificate of Excellence
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759 Petersburg Road, Hebron, KY 41048
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Country Inn & Suites By Carlson, Cincinnati Airport, KY
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Country Inn & Suites By Carlson, Cincinnati Airport, KY
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234 reviews from our community

Traveler rating
    114
    70
    34
    14
    2
See reviews for
103
33
17
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (59)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (52)
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Dakota, il
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We like staying in the Country Inn hotels cause they are nicer than some of the other hotels out there. They usually have great workers. We liked this hotel but it had a few downfalls. The beds were comfortable and the rooms were nice. The pool was a little cold and the hot tub was cooler than normal for hot... More 

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, KY, responded to this review

I apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your... More 

Winnipeg, Canada
Top Contributor
99 reviews 99 reviews
89 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked Four rooms for a group on a trip. Check in was quick and efficient with friendly staff. King rooms were very nice and spacious however the A/C did not work in our room. Staff advised they had no maintenance on site but quickly got us into another King room. Wifi worked well and the breakfast in the morning was... More 

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, KY, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur... More 

Brunswick, ohio
1 review
5 of 5 stars Reviewed 1 week ago

I booked online through the hotel website. When we checked in, we were given a room with 2 queen beds, not a suite which is what was booked. The hotel was very busy and full, however the situation was handled quickly and pleasantly by the staff. Yes, this was their mistake. Humans make mistakes and they apologied and rectified the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, KY, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the mix up at check in, I am happy that we were able to resolve the situation for you. Again, thank... More 

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