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All 5 Hebron hotels

Country Inn & Suites By Carlson Cincinnati Airport

2.5 of 5 Hotel   |   759 Petersburg Road, Hebron, KY 41048
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Ranked #4 of 5 Hotels in Hebron
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Samuel G Glenwood, United States
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150 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glenwood, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff here is excellent. It is too bad that the facilities are so old and rundown. The hotel is in need of renovation. The pool was freezing and the hot tub was very dirty. The rooms smell like smoke even though this is now a smoke free hotel. The good thing about this hotel is the staff. The morning... More

Review collected in partnership with Country Inns & Suites By Carlson

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gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the condition issues with our team, and I assure you we are working diligently to correct this. We appreciate the feedback... More

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here while celebrating our anniversary. This local is close enough to enjoy Cincinnati, Ohio, while far enough to forego having to pay the more costly hotel prices in that city. Definitely a winning experience.

Review collected in partnership with Country Inns & Suites By Carlson

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gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

I, on behalf of Country Inn & Suites, wanted to drop you a thank you note for choosing our hotel for the anniversary celebrations. I hope that we managed to make your day extraordinary and special. It feels great when we are able to meet your expectations. We truly hope to retain this relationship for the many coming years. We... More

Cedar Rapids, Iowa
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We discovered this hotel while planning a trip to the Cincinnati area. We were looking for some specific things that this hotel provided. The one thing that caused us to choose this hotel over others was the awesome customer service I received on the initial phone call. Beth Ann was so helpful in figuring out the best room accommodations for... More

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for completing our survey! We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again soon! More

South Webster, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time staying at this Country Inn & Suites, but I'm sure it won't be the last. It is near the airport, but noise is not a problem. The free airport shuttle was timely. Staff goes out of their way to help you and make you feel at home. Room was large and clean with lots of... More

Review collected in partnership with Country Inns & Suites By Carlson

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gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

It has been a pleasure taking care of your lodging needs! We appreciate your trust, and we'll do our best to continue to give you and others the kind of service you deserve. Thanks again, for your business. Gary Offill More

Peoria, Illinois
Top Contributor
51 reviews 51 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Attractive, modern property. Rooms are decent size, although cheap construction (typical thin walls, poorly fitting carpet install, etc.). I stayed one night, room 126, which is conveniently located near an entrance. The downside of this room, is a huge floodlight located just outside the window. At dust, it became apparent this light was going to illuminate the room, despite pulling... More

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gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Please accept our sincere apologies for the inconvenience you experienced in respect to the outside light. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Upon thorough review of the situation, we narrowed the cause to a defective day\night sensor. As a testament to our strive for perfection, we have taken steps to... More

Marysville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our recent stay at this hotel. There were 6 of us girls there to celebrate a birthday. We were able to purchase discount tickets from the desk for our tour of the Creation Museum. It is a must-see. Staff was courteous and the food at the breakfast was their usual excellent variety and quality.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for trusting us to be our guest during your recent trip. We appreciate your kind expressions of appreciation, and truly hope to see you again soon! Thank you for choosing Country Inn & Suites! More

Coral Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel is convienent to my business warehouse, airport,and much more.Free breakfast is perfect for my needs. Beds comfortable and room is large. I stay here monthly for business needs and hotel staff knows me and my needs without asking.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for the great review! We really appreciate you choosing our Country Inn and Suites for your accommodations. We look forward to providing you with another comfortable stay in the future. Sincerely, Gary Offill More

Wooster, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here during a family trip and it was great. Very helpful staff, nice pool area, and great rooms (extremely clean!). The beds were some of the comfiest I've slept in. A very nice hotel with a reasonable price. If visiting the Cincinnati/Newport area this is in a good location only a few minutes away.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Gary... More

Mayville, United States
1 review
2 of 5 stars Reviewed August 24, 2014

The bedroom area had cobwebs up by the ceiling. There are cigarette burns in the carpeting. The walls are banged up from people throwing their luggage down. The whole suite smelled like a bad night at the local tavern. The breakfast was OK. We travel all over the United States and we won't be back to this location.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our company by solving... More

Florence KY, United States
1 review
5 of 5 stars Reviewed August 23, 2014

This is a top quality Inn. The manager and staff always go out of their way to accommodate my needs. I have stayed here many times over 12 years. The facility is always maintained perfectly, clean, secure, quiet, and comfortable. I enjoy my stay there every time. Prompt shuttle service to the airport. Excellent complimentary breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
gary o, General Manager at Country Inn & Suites By Carlson Cincinnati Airport, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with the staff. Thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff at Country Inns & Suites we... More

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Additional Information about Country Inn & Suites By Carlson Cincinnati Airport

Address: 759 Petersburg Road, Hebron, KY 41048
Phone Number:
Location: United States > Kentucky > Hebron
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Cincinnati Airport 2.5*
Number of rooms: 86
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Also Known As:
Country Inn & Suites By Carlson Cincinnati Airport Hotel Hebron
Country Inn And Suites By Carlson Cincinnati Airport
Country Inn Hebron
Hebron Country Inn

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