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All 1 Harlan hotels

Comfort Inn Harlan

2.5 of 5 Hotel   |   2608 South Highway 421, Harlan, KY 40831 (Formerly Holiday Inn Express )
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Ranked #1 of 1 hotels in Harlan
A recent review
3 of 5 stars reviewed 3 weeks ago
baute Murfreesboro, Tennessee
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14 people have reviewed this hotel

Traveler rating
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4
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Murfreesboro, Tennessee
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were disappointed with our visit this time. The renovations have not turned out well. The rooms are painted to dark and the lighting is terrible even with all the lamps and overhead lights on. The closet space is too small and so is the vanity in the bathroom(heaven forbid you take teenage girls to stay there because their is... More

Was this review helpful? Yes
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your review of our Comfort Inn in Harlan, KY. We are sorry that you feel our hotel renovations were not a success and did not meet your expectations. We are very proud of our hotel in Harlan and hope that our guest enjoy their stay when they are with us. In reference to the bathroom... More

Alexandria, Minnesota
Top Contributor
57 reviews 57 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After an exhausting week of helping my dad move, I wanted to stay at a motel so I would not wake up anyone when getting ready to head home the next morning. The Comfort Inn was fantastic, the staff was great really friendly! I really can't say enough about how clean and nicely done the rooms were. It was so... More

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RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your review of the Comfort Inn in Harlan, KY. We are glad that you enjoyed your stay and got a great night's sleep. We look forward to your return. Best Regards and Safe Travels, Cindy Addison, CHSP, CTTP - Regional Director of Sales More

Scarbro, West Virginia
Top Contributor
75 reviews 75 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 19, 2014

My sister and I visited our aunt in Harlan recently. We stayed at the Comfort Inn (formerly the Holiday Inn Express). Room: Completely renovated. Tastefully decorated, clean. Great little refrigerator with separate freezer (mini-sized--wish I could have taken it with me!). The bathroom was also brand new, clean and nicely decorated. Our room was 230 (on the end facing the... More

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RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your recent reveiw. Our staff and management appreciate all the nice things that you said about the Comfort Inn in Harlan. We hope if your travels find you in Harlan again that you will once again choose to stay with us. Best Regards, Cindy Addison, Regional Director of Sales More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Me n my boyfriend was just there on Saturday... The rooms were very clean n nice also the beds were very comfortable along with pillows were amazing. We were really glad we got to sleep good :) but we were hoping for a hot tub in the indoor pool room but we swim in the pool, it was very cold... More

Was this review helpful? Yes 1
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for review of the Comfort Inn Harlan. We appreciate your positive comments about our property. Great to hear that on your next visit you will select our property again. Best Regards, Cindy Addison, Regional Director of Sales More

Knoxville, Tennessee
Top Contributor
54 reviews 54 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 30, 2013

Went to Harlan recently for a High School football reunion and stayed at the Comfort Inn. Was I ever pleasantly surprised. As run down as everything has become in Harlan County this motel was clean, very well kepted up, quiet, good parking, great location, and had a very friendly staff. Also the breakfast was excellent, and the breakfast area had... More

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RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your review of our Comfort Inn Harlan, KY. The Staff and property are great. We are very proud of the Staff and Management at the hotel. We too are glad you chose to stay with us and hope on your next visit to the Harlan area you will once again stay with us. Until then,... More

Leesville, Louisiana
1 review
2 of 5 stars Reviewed October 2, 2013

When we arrived the staff was outside smoking and we had to let them know we were there to check In. Later we tried to call the office several times and there was no answer. The next morning WE had to go outside and find the staff who was smoking to tell them we were ready to check out. The... More

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RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your review of our hotel. We apologize in reference to your comments about our staff. We use our TripAdvisor reviews as a training tool and I can assure you that this review will be discussed with our staff. This is not our standards and we appreciate you for letting us know. We do hope on... More

COLUMBUS
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

My hometown club, Rosenwald Harlanites, Inc., has been meeting in Harlan every other year since the late 1980's. We have blocked rooms at the current Comfort Inn ever since it opened as a Best Western in 1993. This year's experience was the very best ever. The remodelling, the new elevator, and the new management style were awesome!! As a result,... More

Was this review helpful? Yes 1
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your kind words and your recent reveiw of the Comfort Inn in Harlan. The Staff and management have been looking forward to your group's arrival. I am so glad to hear that you all had such a great time. We look forward to your next gathering in Harlan. Best Regards, Cindy Addison More

Elkhart, Indiana
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 22, 2013

We had several family members come to Harlan for a reunion and booked 3 rooms at the Comfort Inn. I arrived early with my granddaughters and, although our room wasn't ready, the staff let my granddaughters swim until things were ready. The breakfast was delicious (much better than you might expect for a free breakfast at a hotel) and the... More

Was this review helpful? Yes 2
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you for your recent review of the Comfort Inn in Harlan, KY. We first want to say Thank you for selecting our hotel for your family members. Second, we are so happy that you all had a great time during your stay. The Staff and Management pride themselves on taking care of our guests. We hope on your next... More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

This was my families first stay here. It used to be a different hotel. All my in-laws live in Gordon Ky which is about a 40min drive from Comfort Inn. We wanted to have some privacy so we decided to stay at a hotel. We really enjoyed the new place!! There was a little confusion with my reservation at first... More

Was this review helpful? Yes 2
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thanks you so much for your recent review of the Comfort Inn Harlan, KY. We are so pleased that you and your family enjoyed your time with us. Your comments on our staff members are appreciated. We do have great people working for us. On your next visit to Harlan, we hope to see you. Best Regards and Safe Travels,... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2013

As a business traveler clean, comfortable and friendly staff are always a plus. We found it at this hotel. Staff was very helpful when we inquired about the area and places to eat. Our room was great. With a good night sleep and good breakfast we were ready to go.

Was this review helpful? Yes 3
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this review

Thank you so much for your review. We are pleased that you enjoyed your stay. The staff and management are very pleased with the completion of our renovations and that now we are a Comfort Inn with a new elevator! We hope on your next trip to Harlan you will once again select our great location! Safe Travels. Best Regards,... More

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Additional Information about Comfort Inn Harlan

Also Known As:
Holiday Inn Express Harlan Hotel Harlan
Holiday Inn Express Harlan Hotel
Holiday Inn Harlan
Harlan Holiday Inn
Address: 2608 South Highway 421, Harlan, KY 40831 (Formerly Holiday Inn Express )
Phone Number:
Location: United States > Kentucky > Harlan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Harlan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Harlan 2.5*
Official Description (provided by the hotel):
At the Comfort Inn, Harlan our priority is to meet your every need and expectation! This newly renovated hotel offers spacious rooms with king or two full beds and suites that will make you feel a touch of home. We start the morning with the Free hot breakfast from 6:30am to 9:30am. Free high speed wireless internet access in all guests rooms and lobby. The Comfort Inn, Harlan is a pet friendly hotel. We understand pets become a part of the family and need to travel with their family too. However, we do ask that you sign a pet contract at check-in. Located in downtown Harlan, the Comfort Inn is convenient to the Harlan Appalachian Regional Hospital and many other business locations. The hotel is nestled in the valley of Kentucky’s Pine Mountains and beautiful year round. We are just a 45 minute drive from Middlesboro Kentucky. The Comfort Inn Harlan is a completely renovated facility with a huge luxurious indoor pool, and deluxe spa room accommodations. ... more   less 
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