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GuestHouse International Inn & Suites Grayson

501 CW Stevens Boulevard, Grayson, KY 41143 (Formerly Holiday Inn Express)
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GuestHouse International Inn & Suites Grayson
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Ranked #2 of 5 Hotels in Grayson
A recent review
5 of 5 stars Reviewed May 26, 2015
Marsha S
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37 Reviews from our TripAdvisor Community

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    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (8)
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    (16)
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1 review
5 of 5 stars Reviewed May 26, 2015

We stay here every Memorial Day and any other time we happen to be in town. Have always had a good experience. This weekend was no different, except for the desk clerk named Crystal. She was rude, tried to lie her way out of an issue, it didn't work however. That being said, we are a party of 4 adults... More 

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 19, 2015

I stayed here as I was traveling through the area. The rooms were clean but it needs updating. The rooms are musty smelling and the halls have a strong smoke smell. There is also no elevator, which is a great concern.

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Travelers are raving about these Grayson hotels

Salem, Oregon
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed May 16, 2015

Rarely have I had such a unsatisfactory hotel experience. The exterior of the property is unkept and trashy looking with shuttered businesses on either side. My room was dirty, the WiFi slow and intermittant, the overstuffed chair had a large stain and the hallway reaked of smoke. When I complained to the staff about the WiFi, the person said, "sorry,... More 

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1 review
1 of 5 stars Reviewed April 10, 2015 via mobile

3pm check in time is a big inconvenience. Staff was smoking under the front pavilion...which is disgusting to non smoking guests. also had trouble getting a non smoking room. Will never stay here again.

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North Carolina
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 2, 2015

clean and comfortable . Friendly staff. Left a home pillow in the room. When I called back two days later, they had it and agreed to mail it to us at no charge. Obviously customer service above and beyond. Slept in. Did not partake of the breakfast.

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Lancaster County, Pennsylvania
1 review
4 of 5 stars Reviewed September 7, 2014

I have stayed here the last 3 years. The first year was not a very good experience as the manager at the time seem unaware of things going on her hotel. Upon returning last year I was upset with a man that was extremely intoxicated running the desk and another very rude man on the late shift, but the rest... More 

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Bloomington, IN
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

I have to commend the ladies that work the front desk, their hospitality was tremendous. They were great at spotting our needs and even upgraded our room at no cost to us so we could have a 1st floor room. They were gracious to set up a crib in our room and breakfast was great.

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Oxford, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 21, 2014

We have been using this hotel since it was built & was a Holiday Inn Express. But the last couple stays have been bad. Our stay about 6 months ago, was OK, but sheets and towels, old, thin, some frayed, but clean. Breakfast buffet, poor, spongy eggs but at least a good variety of fruit and yogurt. The pool looked... More 

Was this review helpful? Yes 3
Oshkosh, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 13, 2014

I have stayed here when I am in town for business and have my children with me because they enjoy the pool & I also can use it for my cardio exercise. When I am alone I try to find one with a workout room. Really there are no other reasons to stay at this motel.Now I will be traveling... More 

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Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 21, 2014

Clean room, check. bed comfort-ok. Shower drain, check. Fantastic shower head. Next remodel I will try to find the same one for my house. Front dest was courteous and helpful, booth PM and AM. Quickie breakfast available-not hot but at least something and unexpected. The room was larger that average and the one thing I notice most but not until... More 

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graysonguesthouseinn, General Manager at GuestHouse International Inn & Suites Grayson, responded to this review

Mel1150 Thank you for your stay with us and taking the time to do a review. I am glad you enjoyed your clean room, friendly staff and complimentary breakfast. We appreciate your business and hope you will stay with us again. Sincerely, Teresa More 

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