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Econo Lodge Gilbertsville

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2184 U.S. Highway 62, Exit 27 off I-24, Gilbertsville, KY 42044 (Formerly Inn by the Lake)
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Econo Lodge Gilbertsville
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Econo Lodge Gilbertsville
Econo Lodge Gilbertsville
Econo Lodge Gilbertsville
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20 reviews from our community

Traveler rating
    7
    3
    7
    3
    0
See reviews for
9
3
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Kentucky
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Reserved room for trip to the lake. Arrived late that evening. The gentleman at the desk was very helpful and courteous. The room was immaculately clean with refrigerator, microwave and flat screen TV. The beds were VERY comfortable with pillow top mattresses and fresh, clean linens. The value was excellent! I will come back if in town.

Was this review helpful? Yes
EconolodgeG, Manager at Econo Lodge Gilbertsville, responded to this review

Thank you so much for taking the time to fill out an online survey regarding your stay at our Hotel. We try to make every guests stay a wonderful stay and make you feel like you are home away from home. We appreciate your business and we use all reviews to improve our guest stay with us. On behalf of... More 

Belleville, Illinois
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2015

We stayed at this Econo Lodge on a trip to Kentucky Dam Marina. The room was very clean, the front desk clerk was friendly and courteous, and the price was very affordable. We would definitely stay here again any time we are visiting friends at Kentucky Lake.

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EconolodgeG, General Manager at Econo Lodge Gilbertsville, responded to this review

Thank You very much for your kind words and taking your time to write a review for our hotel. We hope to see you soon again during your KY lake trip. Thank You Al Nathu More 

Cleveland, Ohio
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 11, 2015

Clean, but the HVAC unit vibrated so much I thought it was one of those beds that you paid a quarter for 1/2 of a vibrating massage. Then, mysteriously, in the middle of the night it stopped vibrating. I was too tired to ask for another room. Front desk clerk, AL, was VERY helpful and referred me to a tire... More 

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ibl1007, Manager at Econo Lodge Gilbertsville, responded to this review

Hello Sandi, On behalf of the staff here at EconoLodge I would like to Thank You for taking the time to give a review of your stay with us. We apologize about the heating unit making loud noise. We hope you consider staying with us next time you are in this area and give us another chance to provide you... More 

Statesville, North Carolina
1 review
2 of 5 stars Reviewed November 27, 2014

Had to wait at check in for staff to even show up. I rang the bell and even hollered for assistance. The room was ok. Then at breakfast no one from the hotel was at the desk our entire time we ate, in fact we didn't see anyone including guest. What a rude place to stay!!!!!

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ibl1007, Front Desk Clerk at Econo Lodge Gilbertsville, responded to this review

Dear Jessica, On behalf of the staff here at EconoLodge Inn I would like to apologize for any incovience that you went through while staying with us. There is always someone on duty here at our hotel and sometimes we do have to step away from the desk to help another guest and it seems that is what had happened... More 

Cleveland, Tennessee
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 23, 2014

The room was ok, bathroom could of been cleaner. The beds are not soft,and breakfast was no good. However the person in the front at check in was Extremely nice and polite and helped us as best he could, wish I could of got his name to put it on here.

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ibl1007, Front Desk Clerk at Econo Lodge Gilbertsville, responded to this review

On behalf of the staff here at EconoLodge I would like to Thank You for taking the time to give a review of your stay with us. I am sorry that you didn't have a superior stay with us. We do take all review serious and we use them to improve the stay for our future guest. I hope that... More 

Brentwood, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 8, 2014

Traveling for a baseball tournament I booked this property on Hotwire based on its reviews from Tripadvisor. Not sure how in the world it received 4 of out 5 but now seeing 50% recommended it makes a little more sense. The only redeeming quality of this property is the front desk clerk. She is over the top pleasant and accommodating.... More 

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ibl1007, Front Desk Clerk at Econo Lodge Gilbertsville, responded to this review

Thank you for taking the time to fill out the online survey about your stay at our hotel. On behalf of the staff here I would like to apologize for not meeting your expectations. Our hotel has been going through a facelift over the last several months and we continue to improve things here at our property. I hope that... More 

Palm Coast, Florida
Top Contributor
51 reviews 51 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 24, 2014 via mobile

I stopped here which was half way from Florida to Minnesota. Good half way point. Rooms are aged but clean. Staff was very friendly. They serve breakfast. I stayed in the suite and it had two rooms which was nice. After a long day it was great to sit on sofa. Restaurant near place which has great catfish. Location is... More 

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ibl1007, Front Desk Clerk at Econo Lodge Gilbertsville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your business and your kind words. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope... More 

Lexington, Kentucky
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed May 29, 2014

The room was worn & old. Tiny pillows with hardly any fluff. Carpet felt crunchy. Ice maker didn't work. When we called for reservations we made our stay for 2 nights, but there was a mix-up. When we returned to our room after a day of fishing, the room had been cleaned, our key didn't work and in looking in... More 

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ibl1007, Front Desk Clerk at Econo Lodge Gilbertsville, responded to this review

We would like to Thank You for taking the time to do an online review. We do appreciate your business and use all reviews to improve the stay at our hotel for all guest. We would like to apologize for the mix up with your reservation. It is a very rare occasion that something like that might happen. It is... More 

Canmer
Top Contributor
93 reviews 93 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 29, 2014

Over all experience was good. The lady at the front desk was very friendly and helpful. The rooms were clean and have been renovated except for a chair. The chair covering was cracking and showing its age. Walking up To the front to check in the garbage cans were over flowing. The electric had gone off in the morning and... More 

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ibl1007, General Manager at Econo Lodge Gilbertsville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Madison, WI
Contributor
17 reviews 17 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 1, 2014

We are staying here tonight with our newly adopted 11 day old son. Exhausted and needing a place to stay with a fridge (for formula) this seemed like the ideal place - super nice staff, great price and large rooms. Unfortunately, we may have gotten unlucky and got a room with a very very strong musky odor. We were too... More 

Was this review helpful? Yes
ibl1007, Front Desk Clerk at Econo Lodge Gilbertsville, responded to this review

Thank you so much for taking the time to write a review about your stay with us. On behalf of the staff here at the EconoLodge Inn & Suites I would like to apologize for not meeting your expectations. We do use all the information from our reviews to help make each stay pleasant for each guest. We will certainly... More 

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