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Baymont Inn & Suites Franklin

Certificate of Excellence
2.5 of 5
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162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134 (Formerly BEST WESTERN Franklin Inn)
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1 room 1 guest
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Baymont Inn & Suites Franklin
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169 Reviews from our TripAdvisor Community

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Traveler rating
    74
    64
    17
    8
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • All months
    (169)
  • Mar-May only
    (47)
  • Jun-Aug only
    (61)
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    (35)
  • Dec-Feb only
    (26)
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Woodridge, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

i don't remember the name of the desk person but she was very nice. Room was very clean, comfy bed and nice bathroom. There could have been a little more shampoo and little things.

Review collected in partnership with Baymont Inn & Suites

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Level Contributor
152 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking for a place to stay in between Bowling Green and Nashville after moving our daughter into college. This place was perfectly located right off of I65. The staff was very friendly and efficient. The room was very clean. Great place to stop if you are looking for a nice place to stay for a night.

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for complete our online survey, your feedback is very important to us. I'm very pleased to hear our staff was very nice and helpful. Thank you for staying with us and have a great summer! More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Our stay was an over night stay on our way home. The staff was very helpful and nice. The room was clean and well furnished. Breakfast was very good too! I will definitely stay here again whenever we are traveling to Florida. The price was excellent.

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very happy to hear our staff was very friendly and helpful. I'm glad you enjoyed your stay, come stay with us again whenever your in town. Thank you and have a wonderful summer. More 

Indianapolis, Indiana
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite some negative reviews - this motel turned out to be quite nice. It's one of those older roadside motels with outside entrances probably built in the 70's - do its not perfect. It's been nicely redone recently (some rooms still being renovated I think) so it's clean and more modern. Comfortable beds, clean rooms/facility, very convenient location and excellent... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers !! Thank you for taking the time and writing us your review. We enjoy each and every one. We will look forward to your next visit. I hope you have a great day !! More 

Ohio USA
Level Contributor
134 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed July 13, 2015

Okay so we were just stopping overnight and didn't need a lot of amenities - so this Best Western was right on target for us. The room was spacious, the bed firm with lots of pillows, and the whole suite was very clean - especially the bathroom. A small pool was a nice amenity, and even though we didn't dip... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, in addition to our breakfast, pool and fitness room! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

Houston, Texas
Level Contributor
112 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed July 6, 2015

We were told by the front desk this Best Western has just transitioned to a Bay something hotel (so the signs will be changing). 3 years ago we stayed at the Holiday Inn Express across the driveway from this Best Western. Franklin is an economical stopping point for driving between Ohio and Texas. However, when I went to book the... More 

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

La Prairie, Canada
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 23, 2015

Price was good, small rooms but newly remodeled, clean and comfortable. Few restaurants walking distance, excellent location when you travel, not more than two minutes from the interstate. Thanks to Lindy for her warm welcome and her tips for the choice of a restaurant and to Jay the next morning for giving us some fruits and offering us some coffee... More 

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very pleased to hear Lindy and Jay were very nice and helpful. Thank you for staying with us and have a great summer! More 

Holland, Michigan, United States
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2015

My boyfriend and I stopped here over night on our way to TN. The night hostess was wonderful. When we asked where a good place to eat was she had a few great choices close by. The room was overall just ok. Our air conditioner was set for 70 and as soon as it hit 71 on it would kick... More 

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for your feedback and for staying with us. Thank you for letting us know that there's an issue with our A/C, we'll get that taken care of ASAP. We hope to see you again soon and have a wonderful Summer. More 

Helena, Montana
1 review
1 of 5 stars Reviewed June 18, 2015

This hotel has horrible service. My family was trying to check into a room, which was already paid for in advance, when the lady behind the counter asked if anyone smoked. Told her yes, but never inside, to which she replied that we would have to stay in a smoking room. We politely explained to her that we didn't smoke... More 

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for your feedback, I do apologize for the problems you experienced while at your hotel. Thank you for letting us know about the issue with our employee, we'll get that taken care of ASAP, and we didn't charge, so you should get your money back. Again sorry for the experience you had. We look forward to welcoming you... More 

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