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Baymont Inn & Suites Franklin

Certificate of Excellence
2.5 of 5
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162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134 (Formerly BEST WESTERN Franklin Inn)
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Baymont Inn & Suites Franklin
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Ranked #4 of 10 Hotels in Franklin
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
USAIndytravels Indianapolis, Indiana
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Despite some negative reviews - this motel turned out to be quite nice. It's one of those older roadside motels with outside entrances probably built in the 70's - do its not perfect. It's been nicely redone recently (some rooms still being renovated I think) so it's clean and more modern. Comfortable beds, clean rooms/facility, very convenient location and excellent... More 

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Ohio USA
Level Contributor
134 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay so we were just stopping overnight and didn't need a lot of amenities - so this Best Western was right on target for us. The room was spacious, the bed firm with lots of pillows, and the whole suite was very clean - especially the bathroom. A small pool was a nice amenity, and even though we didn't dip... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, in addition to our breakfast, pool and fitness room! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

Houston, Texas
Level Contributor
108 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were told by the front desk this Best Western has just transitioned to a Bay something hotel (so the signs will be changing). 3 years ago we stayed at the Holiday Inn Express across the driveway from this Best Western. Franklin is an economical stopping point for driving between Ohio and Texas. However, when I went to book the... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

La Prairie, Canada
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 23, 2015

Price was good, small rooms but newly remodeled, clean and comfortable. Few restaurants walking distance, excellent location when you travel, not more than two minutes from the interstate. Thanks to Lindy for her warm welcome and her tips for the choice of a restaurant and to Jay the next morning for giving us some fruits and offering us some coffee... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very pleased to hear Lindy and Jay were very nice and helpful. Thank you for staying with us and have a great summer! More 

Holland, Michigan, United States
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 20, 2015

My boyfriend and I stopped here over night on our way to TN. The night hostess was wonderful. When we asked where a good place to eat was she had a few great choices close by. The room was overall just ok. Our air conditioner was set for 70 and as soon as it hit 71 on it would kick... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for your feedback and for staying with us. Thank you for letting us know that there's an issue with our A/C, we'll get that taken care of ASAP. We hope to see you again soon and have a wonderful Summer. More 

Helena, Montana
1 review
1 of 5 stars Reviewed June 18, 2015

This hotel has horrible service. My family was trying to check into a room, which was already paid for in advance, when the lady behind the counter asked if anyone smoked. Told her yes, but never inside, to which she replied that we would have to stay in a smoking room. We politely explained to her that we didn't smoke... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for your feedback, I do apologize for the problems you experienced while at your hotel. Thank you for letting us know about the issue with our employee, we'll get that taken care of ASAP, and we didn't charge, so you should get your money back. Again sorry for the experience you had. We look forward to welcoming you... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2015

Stayed one night travelling on my way back to Cincinnati. They only had a smoking room left we were tired so we took it. Lyndie at the front desk was very sweet. The room was a typical smoking room it smelled like smoke but once we turn on the air the smell faded away. We were on the 2nd floor... More 

Was this review helpful? Yes 1
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for the review! I'm glad you enjoyed your stay, in addition to our breakfast! I'm very pleased to hear Lyndie was very nice. Thank you for staying with us and have a great summer! More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2015

On my way to visit family and also on my way back home, I made reservations to again stop over at this location. As in prior stays, I had a pleasant night's rest both times in a clean comfortable room and enjoyed a nice hot breakfast (scrambled eggs, sausage patties & biscuits with hot tea & juice). They also had... More 

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vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More 

Columbus, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2015

My wife and I have stayed at the Best Western Franklin Inn several times. It is clean and the management is continuing to upgrade the property. Everything works in the room. It is a great value. We will stay there in the future when traveling on I-65.

Review collected in partnership with Best Western

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for choosing usl on your visit to Franklin. It is always great to see returning guest and we look forward to your next visit. We hope to see you again! More 

Saint Louis, Missouri
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed May 20, 2015

Newly renovated, easily accessible and within walking distance of a liquor store with and outstanding beer selection and just across the street from The Oasis restaurant with great food and service. Also had a nice outdoor pool but wasn't open just yet. At $63 you would be very hard pressed to find a better value, especially given the friendly staff.... More 

Was this review helpful? Yes
vishalnathu1, Manager at Baymont Inn & Suites Franklin, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, in addition to our breakfast! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

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