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All 10 Franklin hotels

BEST WESTERN Franklin Inn

162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
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Ranked #4 of 10 Hotels in Franklin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Roderick P Ann Arbor, Mich, United States
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121 reviews from our community

Traveler rating
    57
    44
    10
    6
    4
See reviews for
44
25
16
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Ann Arbor, Mich, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This was a fine property. We are glad we stayed there. The helpfulness of the staff was outstanding. Hats off to the management for keeping the pool open late in the season (late September). We northerners appreciate a swim even if there's a chill in the air. BTW, this pool was a salt water pool, so there was no annoying... More

Review collected in partnership with Best Western

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Gainesville, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was nice, but they skimp on the little things. One tiny bottle of conditioning shampoo. Only two full size bath towels. I use two. So the next person is out of luck. Breakfast. The scrambled eggs tasted spoiled ( only had one bite ) went down at 8:30. Scraping sausage gravy off bottom of pot. Had egg patties... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us, sorry to hear about the issues you had during your stay. We are currently updating our brekfast and hope you come back to stay with us again. More

Abilene, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

What a great experience. Lindy was on duty when we checked in. We were given a thorough briefing and later a restaurant recommendation. She mentioned several within a short distance of the hotel but gave the Franklin Steakhouse the best shoutout. We weren't disappointed and enjoyed a very good meal. This was our first stay at a Best Western property... More

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to complete the survey, your feedback is very important to us. I'm very pleased to hear Lindy was very nice and helpful. Thank you for staying with us. we hope to see you again! More

Bedford, Kentucky
Top Contributor
62 reviews 62 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our room was awesome, quiet, clean and recently remodeled. Staff was nice and made the check-in easy.. We had reservations, coming back from PCB.. Would defiantly stay here again.. A great value.. The desk person also directed us to a couple of wonderful restaurants, we choose the Oasis and was not disappointed. The pool was clean and well maintained and... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very happy to hear our staff was very friendly and helpful. I'm glad you enjoyed your stay, come stay with us again whenever your in town. Thank you and have a wonderful day!!! More

Sturgis, Michigan
1 review
2 of 5 stars Reviewed 4 weeks ago

I booked 5 rooms in October of 2013 for an August 2014 trip. I was quoted $85.00 for each room. When I called to check on reservations on August 13, 2014, I was told that my reservations were canceled because i did not call back to confirm. I could, however, re-book the rooms for $105.00 per night. When I checked... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

I'm sorry to hear your stay wasn't pleasurable. Please rest assured we strive to make every guest's stay comfortable and satisfactory at the best rate available for the room they reserved. Please call me at (270) 598-0070 to discuss this matter further. More

Detroit, Michigan, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

On a road trip to Huntsville, Alabama we detoured off I65 onto 31W which goes through the countryside in Kentucky. Due to traffic and road work we decided to stay the night and complete the drive the next day. We stopped in Franklin. First checked out the Hampton Inn, price for the night was $179.00 without taxes but included our... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

On behalf of my team and I we value you for your feedback, the opportunity you gave us to serve you, when you had so many other choices, I'm glad you enjoyed your clean and quiet room, in addition to our breakfast! we look forward to welcoming you back so we can provide you with another memorable experience that exceeds... More

Oconomowoc, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The location was great for our visit. We especially liked the outdoor pool and enjoyed the friendly atmosphere there. We appreciated how clean and helpful the staff was with our questions and about the area for things to do and see. We will be back>

Review collected in partnership with Best Western

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed the pool area! Thank you for staying with us and we hope to see you again in the future if you're in the area. More

2 reviews
5 of 5 stars Reviewed August 10, 2014

Great place, friendly service. Spotless rooms. Would most definitely stay again. Couldn't believe when we walked in the room. Looked brand new, smelled clean, comfy beds. Perfect nights stay From Michigan

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed August 6, 2014

My husband and I stayed at this hotel one night on our way down to Florida. There were several hotels to choose from but we are so glad that we chose this Best Western. The room was wonderful and the customer service was great! I would like to particularly applaud Rina and Lindy for their customer service at the front... More

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the Franklin area, and want you to know that we truly value your business. More

1 review
4 of 5 stars Reviewed August 5, 2014

Nice hotel, pleasant staff. Conveniently located off of I-65, nive half way point from orlando to wisconsin. Quiet location. Had a very late check in. Updated guest rooms, clean pool area, Front a.m. desk staff was very nice. Did have problems with my toilet which didn't flush even with the littlest of uses. Did have to plunge myself.

Review collected in partnership with Best Western

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us, sorry to hear about the issues you had during your stay. We are currently updating our rooms and hope you come back to stay with us again. More

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Additional Information about BEST WESTERN Franklin Inn

Address: 162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Best Western Franklin
Franklin Best Western

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