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BEST WESTERN Franklin Inn

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162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
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BEST WESTERN Franklin Inn
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BEST WESTERN Franklin Inn
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143 reviews from our community

Traveler rating
    64
    51
    15
    8
    5
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54
31
18
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Humble
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Clean and updated rooms. Basic free breakfast with eggs, sausage, cereal, yogurts, pancakes, pastries, and biscuits and gravy. Plenty of selection. Very nice staff. About two blocks from I65. A number of restaurants nearby for dinner. No complaints!

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean room, in addition to our breakfast! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

Fort Atkinson, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I always try to stay at Best Westerns as I trust the chain. Very disappointed with this Best Western. Concerned with cleanliness. Very dated. When we checked into the room, the heat was totally turned off and it was only 58 in the room. Took forever to get the room warm. We left before breakfast was served so I cannot... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback. I'm sorry we failed to meet your expectations. Please call me at (270) 598-0070 to discuss this matter further. More 

Brownsburg, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here because of the Nashville ice storm - very reasonable rate, very nice and efficient staff. Room is small, but has everything you need. Our room was clean and comfortable. I would stay here again. The room was drafty (lower floor, I-65 side), but again this was the winter storm/ ice storm.

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More 

Columbus, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Went on Vacation February 2015 to get away from the snow, Ice and low temperatures. On our return trip home we were booking hotels and checking weather forecast to avoid any hazardous road conditions. We had yet another winter storm coming from the west to deal with, it seemed like every weekend a new storm developed. We would have liked... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the glitches you experienced about the rate, we will talk to the front desk person. We hope to see you again soon. More 

South Bend
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Except for no PBS offering on cable TV, this motel is excellent for the cost of a room. The breakfast was better than normal for a Best Western motel. The room was comfortable. The linens were better than average. The internet worked well. We would stay again. I am not sure why certain Best Western motels do not offer PBS... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us. I'm sorry that we did not exceed your expectations during your stay. We strive to make all of our guests stay enjoyable, we hope to see you again. More 

Beverly Shores, Indiana
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 22, 2015

We decided to stop for the night as dusk was approaching and we didn't want to continue driving in the storm after dark. We called reservations to insure we would get a room, originally targeting Bowling Green, but we were informed there was no Best Western there and opted for Franklin as we were just a mile or two away.... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the glitches you experienced while at your hotel. We are currently updating our breakfast room, We hope to see you again soon. More 

Toledo, United States
1 review
1 of 5 stars Reviewed February 21, 2015

It took me two times to check into my preregistered room because of the ice on the steps to the second floor. I was told that if I did not like the room I should go to another property like across the street. the room was cold. The breakfast was cold. The front desk person was not helpful. I was... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

I'm sorry to hear your stay wasn't pleasurable. Please rest assured we strive to make every guest's stay comfortable and satisfactory at the best rate available for the room they reserved. Please call me at (270) 598-0070 to discuss this matter further. More 

Kingsville, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

The hotel was very comfortable and clean. The hotel personnel were cordial and helpful. The rates were very reasonable. We are appreciated getting the seniors rate. I would highly recommend this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your stay! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

Fort Wayne, Indiana
Top Contributor
58 reviews 58 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 12, 2015

Stopped at this hotel on our way from Indiana to Tennessee.. I don't recall ever staying in a Best Western before.. For the roughly $60 we paid for the night, this was a great deal. The room seemed HUGE. We had a king bed, updated bathroom and vanity area, flat screen TV, and a smaller recliner.. The room was clean,... More 

Was this review helpful? Yes 1
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very pleased to hear Lindy was very nice and helpful. Thank you for staying with us and we hope to see you again. More 

Huntington, Indiana
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 27, 2015

Newer hotel. Room was very compact, but did include nice desk chair, desk, lounge chair, microwave, refrigerator, flat panel tv, coffee maker. Shower had a great massage nozzle. Temp was thermostat controlled - that was nice. Heat was off when we got to the room (59 degrees), but warmed up quickly. Breakfast was a comfortable room with high back chairs... More 

Was this review helpful? Yes 1
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the noise you experienced while at your hotel. Thank you for letting us know that there's an issue with our ice machine; we'll get that taken care of ASAP. We hope to see you again soon and have a wonderful day. More 

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