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BEST WESTERN Franklin Inn

162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
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Certificate of Excellence 2014
BEST WESTERN Franklin Inn
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BEST WESTERN Franklin Inn
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134 reviews from our community

Traveler rating
    63
    48
    12
    7
    4
See reviews for
50
28
17
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington, Indiana
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Newer hotel. Room was very compact, but did include nice desk chair, desk, lounge chair, microwave, refrigerator, flat panel tv, coffee maker. Shower had a great massage nozzle. Temp was thermostat controlled - that was nice. Heat was off when we got to the room (59 degrees), but warmed up quickly. Breakfast was a comfortable room with high back chairs... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Best Western is independently owned and operated. We made our reservation online and requested a first floor room. Our room was at the back of the hotel, easy access and quiet. It was clean, smelled nice without being overly 'perfumed', and the bed was firm and comfortable. We slept like babies! We have traveled up and down I-65 numerous... More 

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, in addition to our new bed! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

South Whitley, Indiana
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed on Dec. 26th. Check in was smooth. We came in around 7:30 PM. It was a quiet night even though near the highway. Breakfast was the normal biscuits and gravy. They did have a pancake maker. They were ok but nothing to brag about. Overall a good value for a stopping point heading south!

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us, I'm sorry we did not exceed your expections during your stay. We are currently updating our breakfast and hope you come back to stay with us again. More 

Goshen, Indiana
1 review
5 of 5 stars Reviewed November 10, 2014

We enjoyed the very clean room and the quietest spot in the building. I am 62 and my husband is 70. Due to my husband needing oxygen equipment and a place that is as clean as it can be to avoid germs we were very pleased with the cleanliness here at this motel. And the price was right.

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

woodburn, in, United States
1 review
4 of 5 stars Reviewed November 3, 2014

The room was adequate for a decent night's sleep. Bed and pillows very comfortable. They had four clean bath towels, bathroom and shower smelled fresh and very clean. No fan in the bathroom; just lighting. The Television came in very poorly. The picture was cloudy. Room on line stated $66 for reservation and froont desk charged us $70 plus taxes.... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the glitches you experienced while at your hotel. Thank you for letting us know that there's an issue with the TV; we'll get that taken care of ASAP. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed October 26, 2014

We stay at this hotel each time we return to our home in Tennesse. It is located off Interstate 65, easy to get to and several resturants available to entertain family and friends while in town. Very friendly and helpful staff. Rooms are clean and well appointed for either king or queen beds.

Review collected in partnership with Best Western

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to write about my hotel, my staff and our service to you and your family. Nothing gives me any better joy, when guests such as yourself take their valuable time to write nice things about my staff. In the meantime my team and I look forward to welcoming you and your family back and... More 

Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 25, 2014

Room clean, staff accomodating, easy check in, wifi worked very well as did the tv. Some traffic noise from I-65 truck traffic. Wished they would use fitted sheets on mattresses and firmer pillows. Hot breakfast bar is always minimally stocked with eggs patties, sausage patties and biscuits (heat & eat type) and out of the package instant gravey thats all... More 

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean room, in addition to our breakfast! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

youngstown, United States
2 reviews
4 of 5 stars Reviewed October 22, 2014

Stayed here every year for last several years while returning from Talladega race. Always clean and accommodating. Staff very friendly and enjoyable. Easily located right off I65 with lots of dining and fuel options nearby

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More 

Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014 via mobile

We stayed here one night, checked in late and was exhausted. Saw the good reviews along with the remodel signs! Room was somewhat clean. However, Noticed there were stains on a few linens. So hopefully they can work on that. Breakfast was sparse. Beds were hard as a rock. Good for if your passing through. You get what you pay... More 

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us. I'm sorry that we did not exceed your expectations during your stay. We strive to make all of our guests stay enjoyable. Please contact me at (270) 598-0070 so we can discuss this matter further. More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 7, 2014

Since my last stay here a few months ago, they have made several upgrades - New, larger flat screen TVs, new sinks & counter tops and new lamps (the table lamp by the bed now has an outlet where I could charge my cell phone - nice!). The hotel staff continues to be great. Dawn was very friendly and helpful... More 

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very happy to hear our staff was very friendly and helpful. I'm glad you enjoyed your stay, come stay with us again whenever your in town. Thank you!!!! More 

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Additional Information about BEST WESTERN Franklin Inn

Address: 162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Best Western Franklin
Franklin Best Western
Hotel Style:
#1 Best Value Hotel in Franklin
#1 Romantic Hotel in Franklin
#4 Business Hotel in Franklin

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