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BEST WESTERN Franklin Inn

Certificate of Excellence
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162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
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BEST WESTERN Franklin Inn
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BEST WESTERN Franklin Inn
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148 reviews from our community

Traveler rating
    67
    53
    15
    8
    5
See reviews for
58
32
18
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • English first
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  • All months
    (148)
  • Mar-May only
    (37)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (26)
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Franklin, United States
1 review
5 of 5 stars Reviewed 1 week ago

I liked the hotel very much.It was easy to get to Nashville, TN from Franklin.It is quiet there.It had good parking. the employees were helpful. It had everything we wanted. the food was good. Coffee could be a little stronger. Would recommend this hotel as it is so easy to get back on the highway.

Review collected in partnership with Best Western

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Collins
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel 3 times and each time were treated exceptionally well by the friendly staff. The hotel is very clean and the rooms are comfortable. The breakfast has a good variety of items both hot and cold.

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for choosing the BEST WESTERN on your visit to Franklin. It is always great to see returning guest and we look forward to your next visit. More 

Lockport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have used 5 different hotels in Franklin, KY and this is the best one yet. It was clean and the service was excellent. The breakfast was very good and had a good variety of options which was good in my family, since everyone likes something different. My husband liked the exercise room and this is the only place in... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

On behalf of my team and I we value you for your feedback, the opportunity you gave us to serve you, when you had so many other choices and we look forward to welcoming you back so we can provide you with another memorable experience that exceeds your expectations. More 

Spring Lake
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful time at the Best Western in Franklin.The entire staff was very helpful and seemed to love their work. I would definitely return to this BW again on another trip.Keep up the great work!

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your input. We here at BEST WESTERN make it a part of our process to ensure guests are comfortable and help whatever they may need. Hope you come back to visit us again soon. More 

Humble
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Clean and updated rooms. Basic free breakfast with eggs, sausage, cereal, yogurts, pancakes, pastries, and biscuits and gravy. Plenty of selection. Very nice staff. About two blocks from I65. A number of restaurants nearby for dinner. No complaints!

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean room, in addition to our breakfast! Thank you for staying with us and we hope to see you again in the future if you're in the area. More 

Fort Atkinson, United States
1 review
2 of 5 stars Reviewed March 11, 2015

I always try to stay at Best Westerns as I trust the chain. Very disappointed with this Best Western. Concerned with cleanliness. Very dated. When we checked into the room, the heat was totally turned off and it was only 58 in the room. Took forever to get the room warm. We left before breakfast was served so I cannot... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback. I'm sorry we failed to meet your expectations. Please call me at (270) 598-0070 to discuss this matter further. More 

Brownsburg, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 1, 2015

Stayed here because of the Nashville ice storm - very reasonable rate, very nice and efficient staff. Room is small, but has everything you need. Our room was clean and comfortable. I would stay here again. The room was drafty (lower floor, I-65 side), but again this was the winter storm/ ice storm.

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More 

Columbus, United States
2 reviews
3 of 5 stars Reviewed February 26, 2015

Went on Vacation February 2015 to get away from the snow, Ice and low temperatures. On our return trip home we were booking hotels and checking weather forecast to avoid any hazardous road conditions. We had yet another winter storm coming from the west to deal with, it seemed like every weekend a new storm developed. We would have liked... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the glitches you experienced about the rate, we will talk to the front desk person. We hope to see you again soon. More 

South Bend
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

Except for no PBS offering on cable TV, this motel is excellent for the cost of a room. The breakfast was better than normal for a Best Western motel. The room was comfortable. The linens were better than average. The internet worked well. We would stay again. I am not sure why certain Best Western motels do not offer PBS... More 

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us. I'm sorry that we did not exceed your expectations during your stay. We strive to make all of our guests stay enjoyable, we hope to see you again. More 

Beverly Shores, Indiana
Top Contributor
50 reviews 50 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 22, 2015

We decided to stop for the night as dusk was approaching and we didn't want to continue driving in the storm after dark. We called reservations to insure we would get a room, originally targeting Bowling Green, but we were informed there was no Best Western there and opted for Franklin as we were just a mile or two away.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the glitches you experienced while at your hotel. We are currently updating our breakfast room, We hope to see you again soon. More 

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