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All 10 Franklin hotels

BEST WESTERN Franklin Inn

162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
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Ranked #4 of 10 Hotels in Franklin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Ann W Goshen, Indiana
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131 reviews from our community

Traveler rating
    62
    47
    11
    7
    4
See reviews for
48
27
17
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Goshen, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed the very clean room and the quietest spot in the building. I am 62 and my husband is 70. Due to my husband needing oxygen equipment and a place that is as clean as it can be to avoid germs we were very pleased with the cleanliness here at this motel. And the price was right.

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean and quiet room, Thank you for staying with us and we hope to see you again in the future if you're in the area. More

woodburn, in, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was adequate for a decent night's sleep. Bed and pillows very comfortable. They had four clean bath towels, bathroom and shower smelled fresh and very clean. No fan in the bathroom; just lighting. The Television came in very poorly. The picture was cloudy. Room on line stated $66 for reservation and froont desk charged us $70 plus taxes.... More

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your feedback and for staying with us. I do apologize for the glitches you experienced while at your hotel. Thank you for letting us know that there's an issue with the TV; we'll get that taken care of ASAP. We hope to see you again soon. More

1 review
5 of 5 stars Reviewed 4 weeks ago

We stay at this hotel each time we return to our home in Tennesse. It is located off Interstate 65, easy to get to and several resturants available to entertain family and friends while in town. Very friendly and helpful staff. Rooms are clean and well appointed for either king or queen beds.

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to write about my hotel, my staff and our service to you and your family. Nothing gives me any better joy, when guests such as yourself take their valuable time to write nice things about my staff. In the meantime my team and I look forward to welcoming you and your family back and... More

Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room clean, staff accomodating, easy check in, wifi worked very well as did the tv. Some traffic noise from I-65 truck traffic. Wished they would use fitted sheets on mattresses and firmer pillows. Hot breakfast bar is always minimally stocked with eggs patties, sausage patties and biscuits (heat & eat type) and out of the package instant gravey thats all... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for the review! I'm glad you enjoyed your clean room, in addition to our breakfast! Thank you for staying with us and we hope to see you again in the future if you're in the area. More

youngstown, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here every year for last several years while returning from Talladega race. Always clean and accommodating. Staff very friendly and enjoyable. Easily located right off I65 with lots of dining and fuel options nearby

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More

Knoxville, Tennessee
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here one night, checked in late and was exhausted. Saw the good reviews along with the remodel signs! Room was somewhat clean. However, Noticed there were stains on a few linens. So hopefully they can work on that. Breakfast was sparse. Beds were hard as a rock. Good for if your passing through. You get what you pay... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us. I'm sorry that we did not exceed your expectations during your stay. We strive to make all of our guests stay enjoyable. Please contact me at (270) 598-0070 so we can discuss this matter further. More

Dallas, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 7, 2014

Since my last stay here a few months ago, they have made several upgrades - New, larger flat screen TVs, new sinks & counter tops and new lamps (the table lamp by the bed now has an outlet where I could charge my cell phone - nice!). The hotel staff continues to be great. Dawn was very friendly and helpful... More

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time to complete our online survey, your feedback is very important to us. I'm very happy to hear our staff was very friendly and helpful. I'm glad you enjoyed your stay, come stay with us again whenever your in town. Thank you!!!! More

United States
1 review
5 of 5 stars Reviewed October 5, 2014

Worth the stay!! Good location. Wal-mart with in 2 miles.Good place to rest. For the price.I will stay there agin..Easy to find.Best sleep hed in long time..!@!#!$$$%^&&^&*((^$%#$#@$^&*)()*^^%%%$$##%^

Review collected in partnership with Best Western

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vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

I am so glad that you appreciated what we had to offer and then took the time from your valuable day to rave about it. When our guests do that we love it and it makes our day. More

Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 2, 2014

I reserved a smoking two double bed room at this hotel for myself, my sister and her daughter. When we checked in around 6pm we were told the only smoking room that was left had a king bed. We asked for a roll away bed for my niece to sleep on and we were told that it would be brought... More

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

I'm sorry to hear your stay wasn't pleasurable. Please rest assured we strive to make every guest's stay comfortable and satisfactory at the best rate available for the room they reserved. Please call me at (270) 598-0070 to discuss this matter further. More

Massillon, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 2, 2014

love it! so beautiful and such helpful staff! the rooms were super clean and the hotel staff went above and beyond. The break feast were awesome! The rooms were always spotlessless. I would highly recommend this to any one looking for an elegant hotel at a reasonable price.

Review collected in partnership with Best Western

Was this review helpful? Yes
vishalnathu1, Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review of our property. We really appreciate the positive comments and the kind words. Our staff work very hard to make sure our guests are comfortable and satisfied with their stay. We look forward to your next visit to the area, and want you to know that we truly value your business. More

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Additional Information about BEST WESTERN Franklin Inn

Address: 162 Anand Drive, Off Interstate 65 Exit 2, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Best Western Franklin
Franklin Best Western

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