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All 10 Franklin hotels

Comfort Inn & Suites Franklin

105 Trotter Lane, Off Interstate 65, Franklin, KY 42134
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Ranked #3 of 10 Hotels in Franklin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Brian T Avon
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73 reviews from our community

Traveler rating
    43
    23
    4
    0
    3
See reviews for
27
15
7
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Avon
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stopped here on our way from Orlando back home in Indianapolis, so it was just an overnight stay. (so I can't really comment on the pool or other facilities) We have a family of six and it was really nice to find a room that would fit the entire family together. The room was very clean, and the bedding was... More

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you for your great review ! We are happy that you selected us for your hotel stay needs. We are glad you enjoyed pour deluxe hot breakfast as well. We try different items for our food selections continuously trying to satisfy our guest. We also serve dinner for our guest during the week. We hope next time you are... More

Oak Harbor, Ohio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a great room at this Comfort Inn & Suites in Franklin KY. Very friendly staff and a good evening meal and great breakfast. The only down side. Our Verizon mobile did not work. After we crossed the state line in the morning we were back in service! Local Verizon needs to be contacted. It would be the reason... More

Review collected in partnership with this hotel

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

My staff and I are so glad you enjoyed your stay with us ! We are excited and proud of our new weekday meals as it provides a new service for our guest. I am sorry Verizon doesn't pick up on your mobile phone. I'm not sure why but I am guessing it is a tower issue and I will... More

Hodgkins, Illinois
1 review
4 of 5 stars Reviewed October 2, 2014

We essentially picked this hotel for the room size and the indoor pool. We are a family of six, so needed room. We stayed in the 2 Queen Suite and it worked great. The staff was extremely friendly!! We arrived early and we were able to check in early which was a life saver for us. We had an event... More

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Pezcircus, I am glad you picked us for your hotel stay and am equally glad we were of service to you. I will share with my staff your great experience as they will be excited to hear about your stay. We always try to accommodate early check ins whenever possible. Our breakfast is just one of our specialties. We... More

Louisville, Kentucky
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 5, 2014

Great place friendly clean place when you want to take a drive into Nashville Tn without spending a ton in Nashville on a hotel. Def a great place to sleep and only less the one hour from downtown Nashville I great place to stay! Breakfast was good as well.

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Louisville Dan, I hope you are having a great day. I want to thank you for taking the time to write about my hotel, my staff and our service to you. We are excited to get a fabulous review from you as we work hard to make our hotel the best it can be. Whenever you are traveling back... More

1 review
5 of 5 stars Reviewed August 24, 2014

Because of my husbands work we stay in a different city every few weeks. We have stayed at this hotel for 4 weeks. This trip has been awesome. The price, the rooms, the breakfast, everything is awesome.This is the 3rd hotel in this town we have stayed at. It is also the best and cleanest hotel we have Ever stayed... More

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

We want to Thank You for your review !! We hope you continue to stay with us ! We strive to Wow all our guest and we take pride in our morning breakfast. I hope you will continue staying with us !! Sincerely, Asa Cummings Assistant Manager More

Henderson, Kentucky, United States
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 14, 2014

This hotel is very relaxing and comfortable. The staff is extremely friendly and accomodating to the needs. They make every effort to see that I get rest and relaxation. the rooms are great. They have both wifi and wired internet.

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

My staff and I really appreciate your business and taking the time to write us a review. We are delighted to hear that your stay was relaxing and comfortable. we want every guest to have this experience ! We do try so hard to make sure our guest are pleased with their service. I do hope to see you again... More

Owensboro, Kentucky
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 19, 2014

Stopped just for one night. Easy to get to off of interstate. Room was good size and clean. Bed was comfortable. Only negatives: fan in the bathroom didn't work and when I went to breakfast the coffee pot was empty. Waited for several minutes but no one ever came to refill it.

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you so much for your review and taking the time to write it. My staff and I take every review very serious. I have spoken to the Breakfast Attendant for that morning and it has been explained that the Breakfast Attendant main priority is the guest until the breakfast time is up. I am glad to hear that your... More

Crossville, Tennessee
Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 30, 2014

My wife and I were on a business/pleasure trip to the Louisville area and spent the night here. Very clean and new looking. Front desk very helpful. Room was wonderful with very nice bedding. I wish we were not heading out the next morning to complete the business portion of our trip because I would have loved staying in the... More

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

My staff and I are delighted to hear that you would have liked to stay longer ! We enjoy pleasing every guest as I have a great staff which is hard to come by sometimes. We especially take pride in our breakfast offering new and delicious menus each week. I enjoy trying new foods for our guest but our gravy... More

Oshkosh, Wisconsin
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 25, 2014

We chose this hotel after reading sub-par reviews of other Choice Hotels located in Bowling Green (our destination). We were very happy with this place. Very clean and inviting/modern decor. Our room was very clean (9 out of 10). The hallways and carpet was in pretty good shape. Our room (223) was way at the west end of the building,... More

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Marietta, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2014

I stayed at this hotel on March 29, 2014 on my trip from Akron, OH to Lake Charles, LA. The hotel staff was extremely friendly upon check-in and were quick and efficient at giving us our room keys. The room was clean and in perfect condition and the beds were extremely comfortable for a tired traveler. In the morning, breakfast... More

Was this review helpful? Yes 1
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

I am so happy you stopped at our hotel and had a great night ! My staff and I love our guest and aim to please ! We have different menus each day for our breakfast with many varieties. I hope you come by and see us on your next trip through Kentucky. Kind Regards, Trina Cummings General Manager More

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Additional Information about Comfort Inn & Suites Franklin

Address: 105 Trotter Lane, Off Interstate 65, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Price Range (Based on Average Rates): $
Number of rooms: 60
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