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Comfort Inn & Suites Franklin

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2.0 of 5
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105 Trotter Lane, Off Interstate 65, Franklin, KY 42134
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1 room 1 guest
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Comfort Inn & Suites Franklin
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93 Reviews from our TripAdvisor Community

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Traveler rating
    59
    27
    4
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    3
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31
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Bourbonnais, IL
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We needed to check in early so we called ahead and the staff made it possible for us to check in, so we could change and attend the event that brought us into town. The room smelled fresh and clean, the beds were comfortable, and it was nice and quiet when we tried to sleep. The breakfast the next morning... More 

Was this review helpful? Yes
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Mr. James C, Thank you so much for choosing us for your travel needs and the great review ! We were happy to accommodate you for your early check in, we always try to give the early check ins whenever possible. We do not use any smell deodorizers in our rooms as it irritates some guest. We hope to... More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 26, 2015

We arrived in a severe storm. Even experienced our first tornado warning had to stay in lobby. Rooms are large comfortable nice pool to swim during the storm. Great breakfast in am. Enjoyed our downtime here. Staff were very friendly knowable. They made sure we were safe during the storm. Everyone was very accommodating. Great area with food all around... More 

Was this review helpful? Yes 1
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Laureen G., We appreciate your review fro out hotel, thank you very much for taking the time out of your day to write it for us ! It is important when traveling and you have downtime that you enjoy it and are comfortable. I hope you rested well in our wonderful beds. I am glad you had the time... More 

Roatan, Honduras
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

We stayed here June 8, 2015 on a whim, and we were so glad we did. Very nice hotel. We had a very clean handicapped accessible room on the first floor (which we did not request or even need. Perhaps it was the only king room left.) The room was larger than most, well appointed for mobility impaired people. My... More 

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

We stayed here June 8, 2015 on a whim, and we were so glad we did. Very nice hotel. We had a very clean handicapped accessible room on the first floor (which we did not request or even need. Perhaps it was the only king room left.) The room was larger than most, well appointed for mobility impaired people. My... More 

coldwater
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 11, 2015

We were here on Friday June 5 2015. We were lucky to get the last room. Very nice clean and we were overall happy. Nice breakfast and overall nice stay. Yes I would stay again and recommend. Nice location easy to find off I 65. I find choice hotels are usually pretty nice clean and breakfast included.

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Beverly, We appreciate your review for our hotel in Franklin, Ky. and are glad to hear that you had a good stay with us ! Our breakfast is plentiful and happy you enjoyed it. I am glad you will stay with us again on your next travel. Thank you for choosing Choice hotels. Sincerely, Trina cummings General Manager More 

Willard, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2015

We were very excited to find this Comfort Inn. It looks like a brand new hotel based on the cleanliness and decor, but was actually built in 2009 according to the asst. mngr. The breakfast was well stocked and delicious. The staff was very pleasant and helpful. Our room was exceptionally clean and comfortable. I also felt like the rate... More 

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Momma Lowry, Thank you for your review and we were excited that you stayed with us too ! we have currently upgraded our bedding program, lobby furniture and widow treatments and our 2 new water fountains ! Our housekeeping and other staff work very hard to make sure every guest gets the satisfaction they deserve. We are glad you... More 

Hoschton, Georgia
Level Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed June 3, 2015

We had a double queen room on the first floor with a view of a pasture. Only downside was pool equipment if you looked to your left but it was not noisey. Pretty comfy beds with 4 pillows each. Cheaper furniture had scrapes and dings. Uninspiring wall art. Bathroom was on the smaller side but had granite vanity. Toilet wobbled... More 

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Norma W, We are delighted that you stayed with us and equally delighted that were comfortable in your room. We are a rural hotel and do not have fancy views but make up for it in a great quality breakfast and staff service. We are due for new furniture shortly, we have just upgraded our bedding and have new... More 

Mandeville, Louisiana
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed May 19, 2015

Clean, friendly, really good breakfast. Breakfast was best we have ever had at a hotel. Dinner was offered last night. Home cooked meatloaf and potatoes and all the fixings for $7.00. Yes, $7.00 for both of us. Our room was spacious and comfortable and very clean. Nice, friendly and courteous staff.

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Jocelyn L, We want to Thank You so much for staying with us and choosing Choice Hotels for your overnight stay ! I am glad you enjoyed your spacious room and our staff that makes you fell right at home. And YES our meals are really tasty !! I am glad you were able to be here and sample... More 

New Hampshire
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 9, 2015

Instead of staying in Nashville, we opted to spend less money and avoid traffic and stay just south. it was a great decision. The room was clean, staff friendly and the free breakfast very good. Did I mention a complementary evening buffet? All for under $90.00.

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Marty D, We were glad to have you stay in Franklin, Ky. instead of Nashville, Tn. We give you our southern hospitality here at out hotel and more ! So happy you were satisfied and will some visit us again. If you are arriving Monday-Thursday, call ahead and we will give you our menu for the night. Thank you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

My husband and I were told to stay at another property in Franklin, but I checked the reviews and liked what I read.... Made a reservation and it was everything and more.... Large, clean room... Friendly people, DINNER! And breakfast the next morning.... Not to mention coffee all the time....what a deal! And less expensive than that other place! Will... More 

Was this review helpful? Yes 1
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Carlotta K, It is is always very gratifying to see that our guest have a satisfying experience at our hotel. My staff and I are glad you chose us! We always try to make sure each guest has the experience they so deserve. We only wish for your return on your next trip. I hope all your travel plans... More 

Toronto Ontario
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 8, 2015

My wife and I stayed at the Comfort Inn just off HWY 65 in Franklin for one night. Room was large and very clean. Very comfortable bed. We learned that dinner is included Monday through Thursday as part of the daily package. The dinner for the night that we stayed was very good and so was the hot breakfast the... More 

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank You for taking the time to write us your review and for choosing Choice hotels in Franklin, Ky. for your stay ! My staff and I are delighted that you stay was a comfortable one and you enjoyed our breakfast and dinner that was included in your bar rate. I just love our beds, I had the chance t... More 

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