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All 10 Franklin hotels

Comfort Inn & Suites Franklin

105 Trotter Lane, Off Interstate 65, Franklin, KY 42134
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Comfort Inn & Suites Franklin
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90%
Ranked #2 of 10 hotels in Franklin
A recent review
5 of 5 stars reviewed 5 days ago
Wes L Marietta, Ohio
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64 people have reviewed this hotel

Traveler rating
    37
    21
    3
    0
    3
See reviews for
23
14
7
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Marietta, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel on March 29, 2014 on my trip from Akron, OH to Lake Charles, LA. The hotel staff was extremely friendly upon check-in and were quick and efficient at giving us our room keys. The room was clean and in perfect condition and the beds were extremely comfortable for a tired traveler. In the morning, breakfast... More

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Michigan
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very clean motel. It looks like it is a newer motel. When I checked in, it was very busy. It was a Saturday evening and it was the last weekend of spring break for kids from Michigan. The motel had a lot of Michigan cars parked outside. Even though the clerk was very busy, he made sure... More

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Kalamazoo, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

Was very disappointed. Made reservations that morning online. Travelled 8.5 hours and arrived to find that my reservation was not available. Apparently my request was received but never entered in the system. The poor night desk person was very pleasant but clearly flustered. Stayed at the Days Inn next door and had a good nights sleep.

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tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

I am so sorry that you had trouble with your booking agency reservation. The reservations from all booking agencies come directly through our system. I do not know why yours did not unless we were sold out of the room type you booked. I will contacting the agency to see why this happened. This should have never happened. I know... More

Indianapolis, Indiana
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, teen daughter and I enjoyed our stop on our way to Florida. The room was clean and roomy. The bed was remarkably comfortable which added to a need good night sleep. The staff was competent and polite. We didn't take advantage of all of the amenities like the pool and exercise pool but we did enjoy a nice... More

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tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

I am delighted to hear that you enjoyed you stay with us.Maybe next time you will have time to enjoy our pool and other amenities. I want to thank you for your review and taking the time to write about our hotel, It is very pleasing to my staff and I to hear you had a memorable stay. We want... More

Vicksburg, MI
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Stopped here after a days drive from Florida and asked for a queen room. Was told only a king was available. That was fine. I showed my choice membership card and asked if there was a senior or government discount available. I was told no, that they only charge a flat rate for everyone, 99.99 a night. I accepted the... More

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tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Dear Sir, I am sorry you did not get your discounted rate. We had special events in our area this particular weekend. I looked online and saw that the Comfort Suites in Portland Tennessee had 77.00 but our online discounted rate was 98.60. I hope our services made your stay very comfortable. Sincerely yours, Trina Cummings General Manager More

Lac du Flambeau, Wisconsin
Top Contributor
168 reviews 168 reviews
50 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed January 21, 2014

Stopped here after a long day driving from FL; quick and friendly check in, then up to our room. At first was a bit concerned that it was a bit close to the elevator, but never heard a thing in the room. Very roomy king room, clean, nice bathroom. Big breakfast area with an attendant who was busy keeping things... More

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tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you so much for stopping by our hotel while on your trip. I am happy to hear we met your expectations. My staff and I strive to please our guest, out guest are number one in our eyes ! I hope you wil return to us next trip. Once again, thank you ! Sincerely yours, Trina More

Mechanicsburg, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

I am a truck driver who often stays at choice hotels. This by far was the best one I have stayed at. The parking that is available for us truck drivers is great. Easy access to highway I-65 and oversize loads have no problems turning in to or out of this place. Now for what makes this place great, THE... More

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tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

I want to say, "Thank You !" for staying with us and I am delighted to hear your stay was wonderful. My staff and I take personal pride in our service to our guest. Our guest are #1 and always come first. I await your return with us and again Thank You for your stay ! Sincerely yours, Trina Cummings... More

1 review
5 of 5 stars Reviewed January 4, 2014 via mobile

We stopped here on our way home from Florida. We chose this hotel based on the reviews and the price. We are a budget conscious family of 6. Our children range from 2 to 8 years. Our room was 2 queens and a sofa bed. It was bigger than we expected. There was plenty of space to set up the... More

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tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

I want to thank you for stopping by and visiting us, I am glad you needs were met beyond your expectations. We take pride in each and every guest as you are special to us ! We look forward to seeing you again. I hope you had a great time in Florida and a safe trip home. Sincerely yours, Trina... More

Commercial Point, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2013

Reviews helped us select this hotel for a quick pullover stay while traveling. I'm so glad we stopped here! Clean, fresh, fantastic rooms. Oh, and did I say clean? I mean spotless. Staff was so friendly and helpful esp the gal at breakfast (which was delicious). The pool was so clean and warm. So here's the but: no hot tub... More

Was this review helpful? Yes 1
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

I am so glad you chose us for your stay ! Yes indeed, we are on the list for the pillow program with Choice. We have a new owner and are in process of upgrading many things here. We have never a a hot tub, we did have a wading pool. We take pride in our service and am glad... More

INDIANAPOLIS
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013

I'm a Travel Agent and was traveling late night with a couple of senior citizens and needed a place to stay. I've never just picked a random hotel to stay at, but this was my first choice and I was more and happy. The rate was really great, the hotel was fresh and clean. Our handicapped room had hand-bars by... More

Was this review helpful? Yes
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

I am delighted that you enjoyed your overnight stay with us. Our staff tries really hard to please our guest as you are number one in our eyes! We are converting our game room into another entrance/small lobby for our guest convenience. If there is anything I can personally do for you, please call and let me know. Sincerely yours,... More

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Additional Information about Comfort Inn & Suites Franklin

Address: 105 Trotter Lane, Off Interstate 65, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Franklin
Price Range (Based on Average Rates): $
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