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Holiday Inn Express Hotel & Suites Franklin

2.5 of 5 85 Neha Drive, Franklin, KY 42134
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Franklin
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Holiday Inn Express Hotel & Suites Franklin
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131 reviews from our community

Traveler rating
    98
    24
    7
    0
    2
See reviews for
42
18
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Nashville, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

My family and iI stayed at this hotel on a recent trip to Bowling Green. Beautiful hotel. We got a queen suite, the room was extremely clean and the bed-super comfortable-resulting in a great nights sleep for all. In the morning we awoke to a Southern Country breakfast of eggs, country ham, and biscuits-something that I have never experienced at... More 

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Holiday, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything was very clean and the breakfast room was well stocked and clean as well, disappointed with the difference in rates on our return trip, HUGE difference and priority club was no help, $100.00 more than our first stay a week earlier! we didn't stay the second time!

Was this review helpful? Yes
Frankfort, Kentucky
Top Contributor
89 reviews 89 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean rooms and bathrooms. Breakfast had a lot of variety with veggie omlettes, danish, cinnamon rolls, fruit, yogurt, boiled eggs, biscuits and gravy, etc. Close to a Cracker Barrel and some other restaurants but they are across the highway and not in walking distance.

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Good evening, thank you for writing & thank you for being a top contributor to TA. It was indeed a pleasure having you at our property and it is very nice to hear that you found everything positive and to your satisfaction. From us and from our families to you and yours may this season of joy... More 

Franklin, Kentucky
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I just wanted to let everyone at you facility know how much we enjoyed our stay. From the moment we walked into the lobby the apperance was beautiful . Ashley at the front desk was amazing . helping us get settled into the meeting room. witch with the 4' tables were soooo easy to move around . for the Santa's... More 

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Good evening and thank you for writing & thank you for being a TA member. It was indeed a pleasure having you at our property and it is very nice to hear that you found everything positive and to your satisfaction. It is absolutely fantastic to hear about my team from your mouth. That is precisely what... More 

Fairview, Texas
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 20, 2014

This hotel is new. The staff went out of their way to assist me secure a free nights stay using my points when I checked in. With other hotel chains this must be done way in advance. Room was very nice w a small office area. Quite surprised w how nice the work out room was!

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Thank you for being sr contributor for Trip Advisor, good morning and thank you for writing. My team and I would like to show our sincere gratitude for your appreciation of our facility and our service to you. We work very hard to just hear you say that and it is nice when we hear it. We... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed here on our way back from Great Lakes IL after seeing our youngest son graduate from Navy Boot Camp. After a very long and cold drive we booked in here. The hotel was beautifully decorated, very inviting and the rooms were beautiful and comfortable and spotless. The breakfast was amazing and prepared by a lovely lady. Real eggs... More 

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Good evening and thank you for writing. My team and I would like to show our sincere gratitude for your appreciation of our facility and our service to you. We work very hard to just hear you say that and it is nice when we hear it. We are looking forward to do an early touch up... More 

Kalamazoo, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 29, 2014

If you are on your way to or from Florida this stop just off I-65 is a winner. Friendly helpful staff, neat and clean, Express breakfast just right. You will feel welcome and secure. Back on the road rested and ready. Have stayed there four times and will again.

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Good evening and thank you for writing. My team and I would like to show our sincere gratitude for your appreciation of our facility and our service to you. We work very hard to just hear you say that and it is nice when we hear it. We are looking forward to do an early touch up... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 28, 2014

My wife and I were driving from Atlanta to Chicago during the July 4th weekend. We stopped into this hotel to rest for the night and I have to say that the manager (Santosh Xavier is whats on the card I took) and front desk attendant (originally from Atlanta) were extraordinary. Wife was mad with me about something personal and... More 

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Good evening and thank you for writing. My team and I would like to show our sincere gratitude for your appreciation of our facility and our service to you. We work very hard to just hear you say that and it is nice when we hear it. We are looking forward to do an early touch up... More 

Highland, Michigan, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

Stopped for an overnight stay while traveling. Did not have reservations but fortunately, none were needed on this particular night. the rooms have queen beds rather than double beds. The hotel is fairly new, close to restaurants and the expressway. When asked for a good place to eat the hotel clerk suggested a few places and we ended up going... More 

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued guest, Good evening and thank you for writing this review on TA. It gives me great joy to share your positive experience with my staff who also enjoyed reading your comments. We take tremendous pleasure when guests such as yourself appreciate what we have to offer and then write about it for the world to see. That is... More 

Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

Excellent hotel, very friendly staff, nice rooms and very clean. A really nice experience! comfortable beds! Great breakfast! High speed internet. To repeat without any doubt! Nice pool. I recommend this hotel for family and business!

Was this review helpful? Yes 1
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Cynthia, Good evening! Thank you so much for taking the time out of your busy schedule to pen down this nice note about my staff, my hotel and our service to you. We enjoyed having Carles stay here with us. It goes without saying we would love to see you come and visit us in Ky it is a... More 

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Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Drive, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
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Hotel Style:
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
#2 Romantic Hotel in Franklin

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