We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Franklin

Certificate of Excellence
Hotel website
Hotel deals
85 Neha Drive, Franklin, KY 42134
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Franklin
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Franklin
Add Photo Write a Review

166 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    122
    31
    10
    0
    3
See reviews for
62
21
8
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (41)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (31)
All months
Ocala, Florida, United States
Level Contributor
556 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed yesterday NEW

When you're out on the road and have sore, tired muscles climbing into a hot tub is the greatest thing going! Morning breakfast bar was terrific - hostess was friendly and funny too. Room clean, bathroom clean, and clean sheets. A good stay.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 days ago NEW

Wonderful stay. It was only one night but my sister and I enjoyed ourselves. Beautiful decor and clean!!! The breakfast was very good and the ladies who run the breakfast are very sweet. I would recommend staying here.

Was this review helpful? Yes
Alabama
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has excellent front desk staff. The young man who checked us in was friendly, cheerful, and willing to help. When we walked into our room, it was obvious that the air conditioning was not working. I checked the unit, used the electronic key pad to change the temperature and fan settings, but still the fan did not come... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

We needed 2 1/2 hours to get to our destination but just couldn't make it; decided to stop here to get a few hours of shut eye. Wow! I was blown away with the sincere hospitality that the manager and staff offered to my boys and I. We got there at 2:30 am and asked if any restaurants near by... More 

Was this review helpful? Yes 1
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good evening and thank you for writing. Wow I too am lost for words on how to thank you for such a great note. It gives me goosebumps just to write this. I can assure you my staff will enjoy reading this note as well. What you have written is what hospitality truly encompasses. It is not... More 

Huntington, West Virginia
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The breakfast was excellent - well prepared with many choices. Sandy, who worked in the breakfast area was extremely friendly and helpful. She even made a snack bag for our long trip home! Remarkable!

Was this review helpful? Yes 1
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Top of the afternoon to you! Thank you for being a contributor to TA and thank you for writing. I am very glad to hear that my team, our facility & our service to you was to your liking. We love to be appreciated and you inspires us to dig deeper to find more value for your... More 

Winfield, West Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great staff and great rooms! We needed a place to stay for the night. They were very busy. The breakfast was super. Sandy, who worked the breakfast, was very kind and friendly. She even made us a little to go bag of food for our travel. We normally do not go to Holiday Inns, but we definitely will now!

Was this review helpful? Yes 2
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Good evening and thank you for writing. Thank you also for becoming a TA member. We enjoy people and we love to spoil our guests. Sandy is just one of the 25 of my crew that makes this happen every single day. It delights me when we are able to do the things that are so small... More 

Uniontown, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay! Room, public areas very clean. The staff was friendly and helpful. The desk clerk offered to help carry our luggage when a cart couldn’t be located. Sharon, in the breakfast room, was efficient, friendly and helpful. She kept the breakfast items well stocked, cheerfully complied with special requests and, somehow, found time to greet each guest... More 

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Top of the afternoon to you! Thank you for being a contributor to TA and thank you for writing. I am very glad to hear that my team, our facility & our service to you was to your liking. We love to be appreciated and you inspires us to dig deeper to find more value for your... More 

Akron, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly staff. Breakfast was fabulous....have been to many holiday inn express and have to say that Sharon(staff) was so friendly and accommodating. Talked to us as if we were family. She was great!!!!

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Top of the afternoon to you! Thank you for being a contributor to TA and thank you for writing. I am very glad to hear that my team, our facility & our service to you was to your liking. We love to be appreciated and you inspires us to dig deeper to find more value for your... More 

Charlotte, Michigan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start with I never stay at a Holiday Inn, I'm more of a Hilton girl but wow was I impressed. I was greated by name at check in by a lovely young lady, very help full and kind. This was a perfect end to a 7 hour drive. The beds fabulous, and the rooms are pristine. The attention... More 

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Top of the afternoon to you! Thank you for being a contributor to TA and thank you for writing. I am very glad to hear that my team, our facility & our service to you was to your liking. I am happy we are able to swing you from the Hampton's to us. We love to be... More 

Lafayette, Indiana
5 of 5 stars Reviewed 1 week ago

Breakfast bar was wonderful, Sharon & Jerri did a wonderful job keeping the breakfast bar clean and stocked ! The bed was a huge king and so very comfortable. Clean accommodations. Great shower... our stay was great.

Was this review helpful? Yes
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Top of the afternoon to you! Thank you for being a contributor to TA and thank you for writing. I am very glad to hear that my team, our facility & our service to you was to your liking. We love to be appreciated and you inspires us to dig deeper to find more value for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (4)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (30)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (12)
Viewed
Dining (2)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Franklin
3.7 mi away
Comfort Inn & Suites Franklin
0.1 mi away
Hampton Inn Franklin
Hampton Inn Franklin
#3 of 10 in Franklin
4.0 of 5 stars 199 reviews
0.2 mi away
Quality Inn
Quality Inn
#7 of 10 in Franklin
3.5 of 5 stars 44 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Days Inn Franklin
Days Inn Franklin
#6 of 10 in Franklin
3.5 of 5 stars 136 reviews
20.9 mi away
Staybridge Suites Bowling Green
Staybridge Suites Bowling Green
#6 of 33 in Bowling Green
4.5 of 5 stars 159 reviews
19.6 mi away
La Quinta Inn & Suites Bowling Green
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Back to top