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Capital Plaza Hotel

405 Wilkinson Blvd., Frankfort, KY 40601 (Formerly Holiday Inn Frankfort - Capital Plaza)
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Capital Plaza Hotel
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95 reviews from our community

Traveler rating
    15
    35
    19
    16
    10
See reviews for
16
13
3
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (95)
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Louisville, Kentucky
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in March 2015 for a conference. The best things I can say about it are that our room was relatively clean, the front desk staff was friendly and the bed was comfortable. However, there were a couple of hairs leftover from previous guests in the shower when it was cleaned. Eww. The hotel is pretty... More 

Was this review helpful? Yes 1
Cookeville, Tennessee
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 8, 2015

The hotel is in a great location, reasonably priced, clean, and the staff is friendly. Two restaurants located on staff are reasonably price and food is good. Beds are comfortable and my room was quite even though a tournament is going on. I would certainly stay here again.

Was this review helpful? Yes 1
Evansville, Indiana
Top Contributor
154 reviews 154 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed March 6, 2015

We stayed here during the state dance competition. The room was one of the worst I have ever stayed at. It felt dirty.... Furniture were worn out. So dated.... It really needs some upgrading. I would not stay at this hotel again..... Nor recommend.

Was this review helpful? Yes 2
Bowling Green, Kentucky
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed February 12, 2015

I recently stayed at the Captiol Plaza for a conference. I kept hearing negatives from other attendees who stayed elsewhere and refused to stay because they heard it was a horrible place to stay. I don't know how that rumor got started because I had a very nice stay. The bed was comfortable, the location was convenient, and it was... More 

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Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

I have scheduled severl business meetings there in the past 6 months. The attendees are always pleased with the facilites, staff and catering. They have done meetings from 3 people to 60 people for me without missing a beat. Melissa and Jessica are pleasant and go above and beyond to make sure everything is in order; just the way you... More 

Was this review helpful? Yes 2
Chattanooga, Tennessee
Top Contributor
130 reviews 130 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 19, 2015

Let's see, on site restaurant, bar, indoor pool, free covered parking, right downtown and value priced. This would have been five stars except the place needs to be refreshed. Updated furniture, carpet and paint would make a huge difference. And it appears that they're working in that direction.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

This was a good hotel and in a good location. The staff was very polite and the room was clean. I recommend this hotel if u are in the area. It has a restaurant and bar and u don't have t o leave the hotel.

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Kentucky
Contributor
14 reviews 14 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 5, 2014 via mobile

The front desk staff was friendly. That's the most positive thing I can say. The rooms do not have a microwave, and some do not have a refrigerator. The halls of the hotel had clutter. I walked by a glass cup for 4 days. No staff bothered to pick it up. The hotel is in a great location but it... More 

Was this review helpful? Yes 2
Indiana
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 2, 2014

We checked into a "Non Smoking room" 10/31/14. The smell of smoke inside the room was very strong. Fresh smoke, like the maid just walked out with a cigarette. Desk clerk gave us new room, and at 11:00PM another guest tried to open the door with a key card. The desk clerk called a few minutes later, and very rudely... More 

Was this review helpful? Yes 3
louisville, ky
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 2, 2014

This hotel is disgusting. We stayed there in October and found the hotel staff and services to be subpar, if that. We were served from the bar in plastic cheap dollar store cups. Everything we drank from wine to top shelf cognac's was given to us in these cheap, flimsy, plastic cups. The bar had no table or chairs to... More 

Was this review helpful? Yes 4
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