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Capital Plaza Hotel

405 Wilkinson Blvd., Frankfort, KY 40601 (Formerly Holiday Inn Frankfort - Capital Plaza)
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Capital Plaza Hotel
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Capital Plaza Hotel
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92 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bowling Green, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Captiol Plaza for a conference. I kept hearing negatives from other attendees who stayed elsewhere and refused to stay because they heard it was a horrible place to stay. I don't know how that rumor got started because I had a very nice stay. The bed was comfortable, the location was convenient, and it was... More 

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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have scheduled severl business meetings there in the past 6 months. The attendees are always pleased with the facilites, staff and catering. They have done meetings from 3 people to 60 people for me without missing a beat. Melissa and Jessica are pleasant and go above and beyond to make sure everything is in order; just the way you... More 

Was this review helpful? Yes 1
Chattanooga, Tennessee
Top Contributor
130 reviews 130 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 19, 2015

Let's see, on site restaurant, bar, indoor pool, free covered parking, right downtown and value priced. This would have been five stars except the place needs to be refreshed. Updated furniture, carpet and paint would make a huge difference. And it appears that they're working in that direction.

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

This was a good hotel and in a good location. The staff was very polite and the room was clean. I recommend this hotel if u are in the area. It has a restaurant and bar and u don't have t o leave the hotel.

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14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 5, 2014 via mobile

The front desk staff was friendly. That's the most positive thing I can say. The rooms do not have a microwave, and some do not have a refrigerator. The halls of the hotel had clutter. I walked by a glass cup for 4 days. No staff bothered to pick it up. The hotel is in a great location but it... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2014

We checked into a "Non Smoking room" 10/31/14. The smell of smoke inside the room was very strong. Fresh smoke, like the maid just walked out with a cigarette. Desk clerk gave us new room, and at 11:00PM another guest tried to open the door with a key card. The desk clerk called a few minutes later, and very rudely... More 

Was this review helpful? Yes 1
louisville, ky
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 2, 2014

This hotel is disgusting. We stayed there in October and found the hotel staff and services to be subpar, if that. We were served from the bar in plastic cheap dollar store cups. Everything we drank from wine to top shelf cognac's was given to us in these cheap, flimsy, plastic cups. The bar had no table or chairs to... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 21, 2014

I stayed here for a wedding. The hotel is very comfortable. The front desk staff was super friendly and very accommodating. It could use some updates but overall the room was clean and comfortable. I had a corner room on the eighth floor and it was very spacious. It was walking distance to restaurants which was nice. Overall a nice... More 

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Trumbull, Connecticut
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2014

My husband was speaking in Frankfort, and we chose this hotel for convenience as to the location. The price was reasonable and the room acceptable. The hotel has seen better days, and you definitely get that impression of the area, too, with vacant shops in adjacent buildings.

Was this review helpful? Yes 1
Decatur, Illinois
Top Contributor
78 reviews 78 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 13, 2014

I pretty much agree with the other Trip Advisors, reviews. However, I look for 3 things when I travel. 1)safety, 2) cleanliness,3)quiet,(so I can get rest). This lovely, old hotel gave me all three. Front desk ladies were nice, and we had room 717, that over looked a large lot where there were beautiful fountains, and a view of the... More 

Was this review helpful? Yes 1
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Additional Information about Capital Plaza Hotel

Address: 405 Wilkinson Blvd., Frankfort, KY 40601 (Formerly Holiday Inn Frankfort - Capital Plaza)
Location: United States > Kentucky > Frankfort
Price Range (Based on Average Rates): $
Number of rooms: 189
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Also Known As:
Holiday Inn Frankfort
Frankfort Holiday Inn

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