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BEST WESTERN Parkside Inn

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80 Chenault Drive, Frankfort, KY 40601
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BEST WESTERN Parkside Inn
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290 Reviews from our TripAdvisor Community

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Traveler rating
    127
    110
    46
    3
    4
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91
67
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (88)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (30)
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Murray
5 of 5 stars Reviewed yesterday NEW

Everything about Parkside was excellent except they did not have biscuits and gravy as a breakfast option this time. Otherwise the breakfast was good and had a variety. We have used the fitness room and pool in the past, but didn't this time. The rooms were clean, not crowded and nicely decorated. Staff was great !!!

Review collected in partnership with Best Western

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3 of 5 stars Reviewed 4 days ago NEW

We often visit Frankfort, KENTUCKY . Room was clean and for the first time it did not smell musty . In the past we had great breakfasts often eggs ( cooked a number of ways) or biscuits and gravy,. this time nothing but sweets

Review collected in partnership with Best Western

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BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We cannot thank you enough for choosing to stay with us numerous times when you are in Frankfort! We truly appreciate it. Within the next several months, our breakfast area will be going through many renovations. Since this is coming up fast, we are preparing for these changes which are bringing in new options and are taking away of others.... More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Was a nice place to stay. Friendly, clean, free breakfast. Bed was comfortable Bad side the stopper in tub was messed up so had to hold open to drain.. and sleep timer on TV remote doesn't work.. if you need elevator the is one isn't for you.

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are pleased to see your stay was "good and clean". We apologize for the inconveniences that occurred during your stay, but we hope these to not steer you away from staying with us in the future! We thank you again and we hope... More 

Oshkosh
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped here unplanned on a recent trip. Our family of 4 are seasoned BW guests so we have a good amount of experience in hotel stays. Being that we simply stopped by with no online comparison I was a bit hesitant to simply book a room, but it was late and we didn't feel like going any further. My first... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you so much for the wonderful comments about your stay with us! It is great to hear that your first impression was unexpected and leary, but took a turn for the better! Our goal is to exceed our guest's expectations and it is great to see we accomplished this. We truly thank you again for staying with us... More 

Russellville, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We are picky about our overnight stays when on family vacation. That's why we use sites like tripadvisor to view what others have to say about their stays at hotels. Well this Best Western has only had 2 - one star reviews in the past 5 years and there's a good reason why the number is so astronomically low as... More 

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BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we truly cannot thank you enough for your wonderful review! Thank you for so many compliments. It's great to hear details about your wonderful interactions with staff and everything else. We are thrilled that everyone you came across made you feel welcomed and most of all we are pleased you enjoyed your stay.... More 

east coast
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was easy even though the hotel was full. Rooms were clean and nice. Bathroom was average size, beds were comfortable, and AC worked well. A nice hotel for a quick stay. Easy access off the interstate. Overall, a good stay.

Was this review helpful? Yes 1
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you so much for writing a review about your stay with us! We are pleased your stay was good even though it was quick. We truly appreciate it and we hope to see you again, soon! Madison Joest Assistant General Manager More 

Dayton, Ohio
Level Contributor
215 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were spacious and fairly well maintained. The continental breakfast was pretty good with the usual fair of biscuits and gravy, waffles, fruit, yogurt and toast. They had a nice indoor/outdoor pool also. Other than that it is a fairly no frills hotel. Also, be aware there is no elevator, but only 2 floors. It is also close to... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

Thank you so much for taking the time to share your thoughts about your recent visit to Best Western Parkside Inn! We are so pleased you enjoyed our spacious rooms, Since we always look for improvements and strive for perfection, we thank you for your honest opinions. We hope we will have the opportunity to impress you on your next... More 

Blacksburg, Virginia
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised by this hotel. From the exterior this hotel could go either way. Older architecture and minimal landscaping. There are rooms with exterior doors and rooms with interior doors. We prefer and chose the interior rooms. Upon entering we noticed right away that the hotel had been renovated recently. There still is some throw back decor but... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you very much for choosing to stay with us at Best Western Parkside Inn! Thank you for so many compliments. We are thrilled that everyone you came across made you feel welcomed, you were pleasantly surprised and most of all we are pleased you enjoyed your stay. We hope to see you again, soon! Madison Joest Assistant General... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We had a first floor King room. There was a door to the outside and a door to the hall way. Room was very clean. Mattress was soft (not my preference, but I guess that's what most people like). Plenty of extra pillows in drawers. Housekeeping came a little early for us since we were on our last few days... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you very much for taking the time to write a review about your stay with us! Our rooms on the first floor are very convenient since you are able to pull right up to the door. Our three part housekeeping staff works very hard to ensure that the room is above Best Western standards. We are pleased to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place was great, The staff was friendly and cared about what you needed. The free breakfast was wonderful, but thank heavens we only had to stay two nights because the beds were like rocks! We had a small impromptu party at the pool and the staff were great about letting us enjoy ourselves. The kids enjoyed the pool area... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for choosing to stay with us at Best Western Parkside Inn! We are pleased to see your stay was great. I apologize for the beds in your room. I know that is a huge inconvenience, and I do apologize. We are pleased to see your stay was great other then this! We thank you again and we... More 

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