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BEST WESTERN Parkside Inn

2.5 of 5 80 Chenault Drive, Frankfort, KY 40601
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Certificate of Excellence 2014
BEST WESTERN Parkside Inn
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BEST WESTERN Parkside Inn
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227 reviews from our community

Traveler rating
    98
    87
    35
    3
    4
See reviews for
62
51
13
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (59)
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Frankfort, United States
1 review
5 of 5 stars NEW

Great Facility and accessible to all mandates..accessible to restaurants, gas stations, and shopping. This is our site for our professional conferences two times a year and always superior service, as well as clean and comfortable rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
Roscoe, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff helpful and friendly. Room and entire hotel neat and clean. We will stay here again. Local restaurant Miguels was recommended and was fantastic! Exterior of the hotel was very nice and easy to access. Our room was large and very nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bowling Green, Kentucky
1 review
5 of 5 stars Reviewed 6 days ago NEW

I work for one of the universities in Kentucky and often find myself attending meetings or visiting capitol hill in Frankfort. This hotel has quickly become my go-to place to stay. We have always had OUTSTANDING customer service from the front desk staff. The hotel room has always been clean, spacious, and comfortable. I also enjoy the breakfast. I used... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are very pleased to see that you will stay with us from now on while you are in the area. This is a great compliment to us, so we thank you and we will see you soon! Madison Joest Guest Relations Manager More 

Frankfort, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff greets you the second you walk in the door and are very helpful in telling you how to access the wifi and pool area and also on the breakfast. They directed me in the direction of good places to eat that are nearby and the judgements were spot on what they said. I liked the double door entrances... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We would like to thank you for choosing to stay with us at Best Western Parkside Inn! We are very pleased to see that your stay with us was great and made you feel at home. This is one of our main goals. We thank you again for choosing to stay with us and we hope to see you again!... More 

Union, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean, but didn't like that the room had two entrances. Didn't make me feel secure. Even though room was supposedly a smoke free room you could tell that someone previous had smoked in the bathroom. It still smelled of cigarette smoke.

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us. I would like to personally apologize for the inconveniences that occurred during your stay. We are a completely smoke-free facility and do have an extensive fee if not followed. Unfortunately, this does not stop some guests from breaking the rules, so I do apologize... More 

Pikeville, Kentucky
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2015

I would highly recommend this hotel to any one. I was greeted properly as soon as I entered the hotel. Information on Pool and Wi Fi given directly. Rooms were clean, temperature setting was spot on and hospitality of staff was great. Tv selections was appropriate. Breakfast was way more than I expected; gravy, biscuits, boiled eggs, waffles, doughnuts, yogurt,... More 

Was this review helpful? Yes 1
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for choosing to stay with us at Best Western Parkside Inn. We are very pleased to see that your stay was well worth the money! We truly appreciate you taking the time to write a review about your stay with us and we hope to see you again, soon! Madison Joest Guest Relations Manager More 

Big Creek, Kentucky
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 13, 2015

I was sent to Frankfort for training for the week. I took my husband and toddler with me. We arrived to a friendly greeting and a pleasant atmosphere. The rooms were very clean, probably the first time I can say I've felt comfortable letting any child of mine walk barefoot on the floor. Housekeeping made a point to come by... More 

Was this review helpful? Yes 1
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are very pleased to see that your stay with us was great. We try very hard to ensure that each one of our guests is made to feel like they are at home. Thank you again for choosing to stay with us and... More 

Cincinnati, United States
1 review
4 of 5 stars Reviewed January 9, 2015

Enjoy staying at this convenient hotel. Good experience each visit. Breakfast if ok with normal cold options. Would stay there more if hot menus consisted of more that biscuits and Gravy. Very clean. Staff goes out of their way to get me in the same preferred room per my request. Easy access to car with both inside and outside room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for choosing to stay at Best Western Parkside Inn each time you are in Frankfort, KY! We are pleased to see your stays are great. Although we do have a standard continental breakfast, we also have many hot items now on our breakfast menu. These items do vary daily though. Again, we thank you for choosing to... More 

1 review
5 of 5 stars Reviewed January 8, 2015

I stayed there for two nights after my wedding, I have family from the area but I'm from out of state, my guests from out of state stayed there too, and we all had a great experience, I did have an issue with the door key on my second day but the front desk was very helpful and friendly, would... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are very pleased to see that you had a wonderful stay with us. We would also like to say congratulations on your wedding! We thank you again and hope to see you soon! Madison Joest Guest Relations Manager More 

Dixon IL., United States
1 review
5 of 5 stars Reviewed December 24, 2014

Hotel was great! Very clean & all employees were very friendly & helpful with directions I needed. Would definitely stay here again. :) I stay there when I visit family. Location is great & it's close to stores & restaurants. I plan on returning next month.

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for choosing to stay with us! We are very pleased to see you had a great stay with us and enjoyed it. We thank you very much for taking the time to write a review about your stay with us. We look forward to seeing you again! Madison Joest Guest Relations Manager More 

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Additional Information about BEST WESTERN Parkside Inn

Address: 80 Chenault Drive, Frankfort, KY 40601
Phone Number:
Location: United States > Kentucky > Frankfort
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Parkside Inn 2.5*
Number of rooms: 99
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Also Known As:
Best Western Parkside Hotel Frankfort
Best Western Frankfort
Frankfort Best Western

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