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BEST WESTERN Parkside Inn

Certificate of Excellence
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80 Chenault Drive, Frankfort, KY 40601
Best prices for: 1 room 1 guest
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BEST WESTERN Parkside Inn
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BEST WESTERN Parkside Inn
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232 reviews from our community

Traveler rating
    100
    89
    36
    3
    4
See reviews for
65
51
14
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thousandsticks, Kentucky, United States
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

While visiting Frankfort for the last two session days of the General Assembly, my son and I stayed at this location upon the rating from TripAdvisor. We booked our room though TripAdvisor and it was simple and made check in real easy. Upon checking in, I was greeted by Kaylen (as my son stayed in the vehicle), who was a... More 

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Muncie, Indiana
Contributor
18 reviews 18 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed here on 3/20/15 during a college visit. The front desk staff was very helpful and friendly. Room, sheets and pool were all clean. I have no complaints. We loved downtown Frankfort. Super cute area.

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San Diego
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older property, and it shows. Not that this is a bad place to stay, but there is nothing to set it apart from other hotels in the area. It is relatively well-situated to the local attractions (Buffalo Trace Distillery, the Great Buffalo Trace, etc.).

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BESTWESTERNPARKSIDE, Director of Sales at BEST WESTERN Parkside Inn, responded to this review

Thank you for choosing to stay at Best Western Parkside Inn! We appreciate you stopping in and staying with us. Our property was built in 1986, so we are an older property with a lot of history. Over the next few years, we are planning many renovations! We thank you again and hope to see you soon! Madison Joest Guest... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

price was a little high for mid-winter, the hotel was adequate though ...I would definitely stay at this hotel again, if prices are reduced a bit and hopefully ice machine works and dining room isn't closed early...all in all it was nice...very nice staff

Review collected in partnership with Best Western

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BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for choosing to stay with us at Best Western Parkside Inn! We are pleased to see your stay was great. I apologize that the breakfast closed early on you! I do know that it was day light savings weekend that weekend, so we were all thrown off a bit. We thank you again and we hope to... More 

Louisville
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed during snow storm to get to work. Owner cleared parking lot and even helped dig my car out. Great job. Room was nice and good value. I'd have never gotten to work if it wasn't for the owner. Would definitely come back to this hotel in the future.

Review collected in partnership with Best Western

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BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone, we thank you for choosing to stay with us at Best Western Parkside Inn. Even though it was definitely unexpected for you to stay here, we are glad to see that you were able to get to work and to not have any issues. We definitely tried our best to keep up with the snow that was coming... More 

Frankfort, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Facility and accessible to all mandates..accessible to restaurants, gas stations, and shopping. This is our site for our professional conferences two times a year and always superior service, as well as clean and comfortable rooms.

Review collected in partnership with Best Western

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BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for taking the time to write a review and for staying with us at Best Western Parkside Inn! We are pleased to see you choose to stay with us each time for your conferences! We thank you again and hope to see you soon! Madison Joest Guest Relations Manager More 

Roscoe, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff helpful and friendly. Room and entire hotel neat and clean. We will stay here again. Local restaurant Miguels was recommended and was fantastic! Exterior of the hotel was very nice and easy to access. Our room was large and very nice.

Review collected in partnership with Best Western

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BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We would like to thank you for choosing to stay with us at Best Western Parkside Inn! We are very pleased to see your stay was great and we truly hope to see you again! Madison Joest Guest Relations Manager More 

Bowling Green, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

I work for one of the universities in Kentucky and often find myself attending meetings or visiting capitol hill in Frankfort. This hotel has quickly become my go-to place to stay. We have always had OUTSTANDING customer service from the front desk staff. The hotel room has always been clean, spacious, and comfortable. I also enjoy the breakfast. I used... More 

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BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are very pleased to see that you will stay with us from now on while you are in the area. This is a great compliment to us, so we thank you and we will see you soon! Madison Joest Guest Relations Manager More 

Frankfort, Kentucky
1 review
5 of 5 stars Reviewed February 18, 2015

The staff greets you the second you walk in the door and are very helpful in telling you how to access the wifi and pool area and also on the breakfast. They directed me in the direction of good places to eat that are nearby and the judgements were spot on what they said. I liked the double door entrances... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

We would like to thank you for choosing to stay with us at Best Western Parkside Inn! We are very pleased to see that your stay with us was great and made you feel at home. This is one of our main goals. We thank you again for choosing to stay with us and we hope to see you again!... More 

Union, United States
1 review
3 of 5 stars Reviewed February 17, 2015

The hotel was clean, but didn't like that the room had two entrances. Didn't make me feel secure. Even though room was supposedly a smoke free room you could tell that someone previous had smoked in the bathroom. It still smelled of cigarette smoke.

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Guest Relations Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us. I would like to personally apologize for the inconveniences that occurred during your stay. We are a completely smoke-free facility and do have an extensive fee if not followed. Unfortunately, this does not stop some guests from breaking the rules, so I do apologize... More 

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