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BEST WESTERN Parkside Inn

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80 Chenault Drive, Frankfort, KY 40601
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BEST WESTERN Parkside Inn
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303 Reviews from our TripAdvisor Community

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Traveler rating
    131
    115
    50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
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  • All months
    (303)
  • Mar-May only
    (88)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (30)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

need to have better breakfast... Only sweets served not for diabetic to eat... Definately would recommend to have better breakfast options... Need better satellite package also could not find nothing on tv worth watching...

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for taking the time to write a review about your stay with us at Best Western Parkside Inn! We appreciate the comments and the improvements we need. Our breakfast will actually be going through renovations within the next few months so you should see many changes! We thank you again for staying with us and we do... More 

Beckley
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent accommodations. Easy to access and plenty of eateries near by. Staff was helpful with places near by and restaurants that were close and types of food. The rooms were modern and well kept. The bed was also very comfortable. .

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are really pleased your expectations were exceeded! We thank you again and we hope to see you soon! Madison Joest Assistant General Manager More 

Glouster, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Best Western Parkside Inn was clean and comfortable & the staff were very friendly. All rooms on the first floor had doors to the has well as a door which opens to the inside hallway. This is a two story hotel and does not have an elevator so if you difficulty climbing stairs you need to request a first... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We truly thank you for choosing to stay with us at Best Western Parkside Inn! We are pleased to see your stay was clean and comfortable! Our property unfortunately doesn't have an elevator but we do have a ramp that leads to the second floor if a guest didn't want to take the stairs. We We thank you again for... More 

Marietta, Georgia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night, front desk very quick and friendly. Room was good, clean, spacious, like having door to outside and door to hall. Beds were a little firm but still comfortable, clean and plenty of pillows. Like that they recognize the need to clean the remote and leave you notification of such. Breakfast was good , fresh fruit, yogurt, cereal,... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are very pleased to see your stay was "nice and quiet". Our staff strives to make our guest's feel at home when they visit us. We thank you again and we hope to see you soon! Madison Joest Assistant General Manager More 

Saint Louis, Missouri
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The population of the town is 25,000 so you are not going to get a wide choice of hotels and motels. After reading scary reviews about another motel in town we decided to try this one. The rooms were clean and well maintained. The beds were somewhat hard, but comfortable enough. They barely had enough towels in the room for... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for taking the time to write a review about your stay with us! We truly appreciate the honesty regarding your stay. It truly shows how we are doing from the guest's perspective, which is definitely what we need if we want to improve. We thank you again and we do hope to see you soon during your... More 

Eaton Rapids, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We loved the pool, clean, large, and it goes inside and outside, which was neat. Room was large and comfortable, bed was perfect. Room was clean and well maintained. The only disappointments we had were there were no towels at the pool the second morning of our stay, and there were wet dirty towels and cups left from the night... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you for taking the time to write a review about your stay with us! We are very pleased to see your stay was nice and cozy. Unfortunately our housekeeping staff isn't 24 hour so the pool did have some left over things. I apologize for this inconvenience! We thank you again and we hope to see you soon!... More 

Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

By the time we checked in the only rooms remaining were "extended doubles", but that worked fine for us. We took a "standard" room which meant there was no refrigerator or microwave; a room with those "conveniences" would have cost more. We thought that was rather interesting because most places we stay anymore include those. Beds were very comfortable, and... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

From everyone at Best Western Parkside Inn, we thank you for choosing to stay with us! We are very pleased to see your stay was great! The feedback of things we need to improve on is greatly appreciated. We thank you again and we hope to see you soon! Madison Joest Assistant General Manager More 

Bangkok, Thailand
Level Contributor
181 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located at an entrance of an industrial park (but no industrial activities to be seen or heard). A few restaurants around. The place is quiet and comfortable to stay. One of a very good Best Western. The hotel is a long two story building. The ground floor rooms has external door for easy access in addition to the regular internal... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you very much for taking the time to write a review about your stay with us at Best Western Parkside Inn! We are very pleased to see your stay was "nice, clean, and convenient". We truly appreciate you choosing to stay with us and we hope to see you again, soon! Madison Joest Assistant General Manager More 

Bellevue, OH
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean. The desk clerk at night was very friendly and pointed us to several restaurants in the area. The breakfast was good - hard boiled eggs, yogurt, waffles, bagels and pastries. The pool looked very inviting although we did not have out suits. The area around the hotel was well kept and we felt secure.

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We thank you very much for choosing to stay with us at Best Western Parkside Inn! We are very pleased to see your stay was "very nice" and "very clean"! We thank you again for choosing to stay with us and we hope to see you again, soon! Madison Joest Assistant General Manager More 

Huntingdon, United Kingdom
Level Contributor
525 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 466 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I thought this Best Western was rather disappointing. Pickings in Frankfort do seem slim and this place got good reviews. For me though, the room was quite dark and somehow dingy despite being large. It took me a while to decide whether the carpet was "safe" enough for me to take my shoes off. Like another guest, our room smelled... More 

Was this review helpful? Yes
BESTWESTERNPARKSIDE, Assistant General Manager at BEST WESTERN Parkside Inn, responded to this review

We truly thank you for choosing to stay with us at Best Western Parkside Inn! We apologize for your stay. We are greatful for any feedback, good or bad. We are always looking for ways to improve! We thank you again and we hope your experience does not steer you away from us for your next travels to Frankfort, KY.... More 

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