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All 7 Frankfort hotels

Holiday Inn Express Hotel & Suites Frankfort

2.5 of 5 Hotel   |   1000 Vandalay Drive, Frankfort, KY 40601
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Ranked #3 of 7 hotels in Frankfort
A recent review
4 of 5 stars reviewed 3 weeks ago
Jason H Green Bay, Wisconsin
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47 people have reviewed this hotel

Traveler rating
    7
    17
    13
    6
    4
See reviews for
17
10
3
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Green Bay, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

While we stayed during the peak rate it was still worth it. It was an older hotel but pretty well maintained. It was quiet and peaceful even though the hotel and town were bustling with activity. The pool was nice but no hot tub but we had a whirlpool suite so that was ok. The 12p checkout was nice. We... More

Was this review helpful? Yes 1
Fishers, Indiana
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 18, 2014

Pros - good location Cons - Really hard, uncomfortable beds, not the usual pillowtops Undrinkable coffee - brown, sour water - ick! Bananas only for breakfast buffet - no oranges, apples, etc. Toilet ran continually and started to leak by end of stay Shower leaked no matter how you put the curtain Poor housekeeping No one ever at front desk

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hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Joann, I'm very sorry for your experience. We did not meet your needs for this stay, so on behalf of the entire staff, we do apologize. Sorry again, Jerred More

Sterling Heights
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 26, 2014

I've been staying there at least 5 or 6 times per year for past 6 years and while this place started out as my favorite I have to report it's been getting steadily worse to the point where I can't recommend it any longer. For starters, rooms are showing a lot of wear and tear like broken fixtures and shower... More

Was this review helpful? Yes 1
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Mark, Thank you for the review and the areas that we need to work on. We do our best to provide better customer service than any other place. We have noticed our rooms are starting to get outdated so we are in the process of updating the accommodations. I am sorry that you did not enjoy your stay, and we... More

Washington, DC
Top Contributor
75 reviews 75 reviews
29 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed November 25, 2013

Recently stayed here one night on business. Upon arriving, I was confused about where to park as there was an area directly across from the entrance that had a paid parking garage-type entrance. Later, I saw a warning that that area was designated for the Panera. Second, upon entering the hotel, no one was at the desk, but I didn't... More

Was this review helpful? Yes 1
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Thank you for the time to write a review. I am glad that the hotel met your needs. Next time you are in town we will try to make the stay better than average. Thank you, Jerred Ross GM More

Top Contributor
142 reviews 142 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 10, 2013

We weren't here long, just a night for a UK football game. Hotels about 30 minutes from downtown Lexington and right off hwy 64. Plenty of places to eat within walking distance. Room was pretty spaceous and clean. Mine even had a microwave and fridge. Breakfast had a pretty good selection of warm food. Big indoor pool and wifi in... More

Was this review helpful? Yes 2
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Thank you for the review. We hope to see you again soon when you come to another football game. Jerred Ross GM More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2013 via mobile

I stayed in a suite for 2 nights, upon arrival I found the room was very clean and up to date on the furnishings inside. The breakfast was great and the attendant was very friendly. The pool is nice also. Overall we had a great stay and will definitely be back.

Was this review helpful? Yes 1
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Jayjorlay, The HI Express staff is very happy you enjoyed your stay in one of our suites. I hope to see you again soon. Thank you for your time to review the hotel. Have a great day. Jerred Ross GM More

kentucky
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 5, 2013

Nice, clean hotel - stayed while on business trip. Easy check in, room was comfortable and clean. Continental breakfast was better than average. USA today was waiting for me outside room...would definitely stay again.

Was this review helpful? Yes 1
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

mrw42164, Thank you for the time and effort for the review. I am very glad that you enjoyed your stay at the Holiday Inn Express in Frankfort, KY. We hope to see you again soon. Jerred Ross GM More

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2013

I wish TripAdvisor had a rating between poor and average. This hotel would fit into that category. It isn't poor, but is a below average for a Holiday Inn Express. My first signal that there was a lack of attentiveness was the fact that I checked in at 8:30 pm, and there was still a USA Today at the door... More

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hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Thank you Scott for taking the time to reveiw the hotel. I am sorry we were lacking during your experience. We are currently in the process of replacing the mattress. We hope to see you again soon so we can make your stay more enjoyable. Jerred Ross GM More

Evansville, Indiana
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2013

Nice clean hotel, lobby, bed & bath. Would have liked a little more option for the breakfast choices but its included so one can't be too picky. Would definitely stay here again if in the area. Very centrally located to get to many areas of Frankfort.

Was this review helpful? Yes
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

I am very happy our hotel meet your needs. We hope to see you again soon. Jerred Ross GM More

Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2013

Stayed here on first night on our "Bourbon Trail" tour. Had it been more centrally located , would have stayed another nite. Roomy bathroom, bed not too soft. Hair dryer did not work, I informed the desk. Would stay again.

Was this review helpful? Yes
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Hope you had fun on the Bourbon Trail. Thank you for your time and review. Hope to see you again soon. Jerred Ross More

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Additional Information about Holiday Inn Express Hotel & Suites Frankfort

Also Known As:
Holiday Inn Express Hotel And Suites Frankfort
Holiday Inn Express Frankfort
Frankfort Holiday Inn
Address: 1000 Vandalay Drive, Frankfort, KY 40601
Phone Number:
Location: United States > Kentucky > Frankfort
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Frankfort
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Frankfort 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Frankfort, Kentucky brings history, business and tourism together. The hotel is located just minutes from the historic Kentucky State Capitol, Governor s Mansion, and Kentucky State University. Guests can enjoy Historic Downtown Frankfort, World Famous Rebecca Ruth Bourbon Candy Factory as well as the Kentucky Bourbon Trail including Woodford Reserve, Buffalo Trace, Makers Mark, Wild Turkey, Jim Beam, and Four Roses Distilleries. The Holiday Inn Express & Suites is within walking distance of several places to dine. Horse lovers will enjoy the short distances to both the Kentucky Horse Park which hosts the 2010 Equestrian games as well as Keenland race track and Lakeside Arena. Frankfort, Kentucky is also the final resting place for American Hero Daniel Boone. Frankfort, Kentucky is situated between Louisville International Airport and Bluegrass Airport in Lexington right off I-64 exit 53 B, The Holiday Inn Express Hotel & Suites is Frankfort, Kentucky's best option for lodging. The Holiday Inn Express Hotel & Suites has 67 rooms, including 3 Jacuzzi suites, indoor-heated swimming pool, Free Hot Breakfast, 24-hour guest laundry, fitness center, business center, HSIA, and a lavish 1350 sq. ft. meeting room. ... more   less 
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