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Fairfield Inn & Suites Frankfort

2.5 of 5
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40 Chenault Drive, Frankfort, KY 40601
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Fairfield Inn & Suites Frankfort
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Ranked #3 of 7 Hotels in Frankfort
A recent review
4 of 5 stars reviewed 1 week ago
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89 Reviews from our TripAdvisor Community

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Traveler rating
    14
    37
    26
    4
    8
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22
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5
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Room was clean Smaller breakfast then some places but coffee was hot and milk was cold. Papers delivered to door- thank you! Checkout paperwork was not slid under the door- would have appreciated it more for security reasons. Well lit parking Quiet room.

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Asheville
Top Contributor
94 reviews 94 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older hotel that was refreshed a few years ago and will undergo some renovations in the next year. Overall, the facility was clean and well maintained. Positives: Friendly front desk staff. Room clean and comfortable bed. Well, lighted room with a chair & ottoman and two lights next to it to accommodate reading. Desk with office chair.... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you for your feedback it has been noted and I will take the proper steps to address these issues. Thank you, Matt Robinson General Manager More 

Woodside
Top Contributor
76 reviews 76 reviews
43 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 27, 2015

Easy and convenient off of 64 and close to food and shopping. Very nice rooms, and a good reasonable price. Plus all the friendliness that you'd expect from Kentucky! I try to stay here anytime in in the area.

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2015

Stayed here for one night on the way home from Florida. Room smelled a little old when we walked in- laundry room was close and nice to have. Breakfast wasn't that good- small selection of food and only one person working so it wasn't getting filled up. There was a baseball team there also so my kids didn't get anything... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you for staying with us at the Fairfield Inn and Suites in Frankfort, KY. I'm sorry that your breakfast wasn't up to our normal standards. We usually try to get help from other departments when the breakfast attendant gets overwhelmed so that everything is stocked up for our guests. Please email me at matthew.robinson@marriott.com so that I can further... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

Have stayed here multiple times for business. Good quality hotel with consistent breakfast, cleanliness, and service overall. Very welcoming desk staff. Convenient to a couple of good restaurants and shops across the street. Will continue to stay here for business when needed.

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Souderton, Pennsylvania
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 1, 2015

Typical Fairfield Inn, the consistency is why I keep coming back. Very clean and comfortable with friendly staff. Hot breakfast for free is always a plus. WiFi was also free and worked pretty well. No surprises, everything was nice. One nice thing was the addition of a charging station on the night stand. I like to plug in my phone... More 

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Spring Hill, FL
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2015

Even though we were snowed in, it was an enjoyable visit with very friendly staff and comfortable accommodations. Weather was no surprise, and I had already booked in advance for an event which was canceled. The staff were so pleasant and generous: Two employees were clearing the parking lot and removing snow from the cars of the guests in the... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you so much for the kind words. We did have a heck of a time with the snow and managed to operate pretty smoothly considering the circumstances. It makes me proud to hear such nice feedback about my staff and yes, William is awesome. Thank you for your patronage, Matt Robinson General Manager Fairfield Inn & Suites Frankfort, KY... More 

Walton, Kentucky
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2015

We visited here while we were in town for gymnastics. Upon arrival the front desk manager William was very helpful. He went above and beyond to give us a better rate and a quiet room. We were very pleased. The hotel is clean and quite. There is free breakfast which was an average continental style. The pool area is small... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you very much for this information. We appreciate your patronage and hope to see you back soon! Thank you, Matt Robinson General Manager Fairfield Inn and Suites Frankfort, KY 40601 More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2015

The hotel had a lot of amenities and the pool and outdoor seating area were nice. We stayed in a king room and while it was a nice size it was a little over priced in my opinion. The bathroom was nice and clean as was the room it's but it did have an unpleasant smell. Maybe from the air... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you very much for staying with us during your recent trip to Frankfort, KY. Your review and your kind words about the hotel made my day. I appreciate you taking the time out of your day to send in your feedback. I have passed your review along to my staff and I know it will make them happy to... More 

Wisconsin
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 27, 2015

Just staying overnight. Room is clean and has everything we need for an overnight stay. Free in room wifi is good...and for a very reasonable rate, there's free breakfast too. Central location with lots of restaurants nearby.

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Matthew R, Manager at Fairfield Inn & Suites Frankfort, responded to this review

Hello, My name is Matt Robinson and I am the General Manager at the Fairfield Inn and Suites in Frankfort. Thank you for taking time to write your nice review. We strive for excellence here and I am glad that you enjoyed your stay with us. If you are ever in Frankfort, KY again please look us up. Thanks again,... More 

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