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Fairfield Inn & Suites Frankfort

2.5 of 5
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40 Chenault Drive, Frankfort, KY 40601
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Fairfield Inn & Suites Frankfort
Best prices for: 1 room 1 guest
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Ranked #3 of 7 Hotels in Frankfort
A recent review
4 of 5 stars reviewed 2 weeks ago
No1RN Spring Hill, FL
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83 reviews from our community

Traveler rating
    13
    34
    24
    4
    8
See reviews for
22
19
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spring Hill, FL
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though we were snowed in, it was an enjoyable visit with very friendly staff and comfortable accommodations. Weather was no surprise, and I had already booked in advance for an event which was canceled. The staff were so pleasant and generous: Two employees were clearing the parking lot and removing snow from the cars of the guests in the... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you so much for the kind words. We did have a heck of a time with the snow and managed to operate pretty smoothly considering the circumstances. It makes me proud to hear such nice feedback about my staff and yes, William is awesome. Thank you for your patronage, Matt Robinson General Manager Fairfield Inn & Suites Frankfort, KY... More 

Walton, Kentucky
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited here while we were in town for gymnastics. Upon arrival the front desk manager William was very helpful. He went above and beyond to give us a better rate and a quiet room. We were very pleased. The hotel is clean and quite. There is free breakfast which was an average continental style. The pool area is small... More 

Was this review helpful? Yes 1
Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you very much for this information. We appreciate your patronage and hope to see you back soon! Thank you, Matt Robinson General Manager Fairfield Inn and Suites Frankfort, KY 40601 More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel had a lot of amenities and the pool and outdoor seating area were nice. We stayed in a king room and while it was a nice size it was a little over priced in my opinion. The bathroom was nice and clean as was the room it's but it did have an unpleasant smell. Maybe from the air... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you very much for staying with us during your recent trip to Frankfort, KY. Your review and your kind words about the hotel made my day. I appreciate you taking the time out of your day to send in your feedback. I have passed your review along to my staff and I know it will make them happy to... More 

Wisconsin
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just staying overnight. Room is clean and has everything we need for an overnight stay. Free in room wifi is good...and for a very reasonable rate, there's free breakfast too. Central location with lots of restaurants nearby.

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Matthew R, Manager at Fairfield Inn & Suites Frankfort, responded to this review

Hello, My name is Matt Robinson and I am the General Manager at the Fairfield Inn and Suites in Frankfort. Thank you for taking time to write your nice review. We strive for excellence here and I am glad that you enjoyed your stay with us. If you are ever in Frankfort, KY again please look us up. Thanks again,... More 

Pittsburgh, Pennsylvania
Top Contributor
55 reviews 55 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2015

New, clean, friendly yet somewhat overwhelmed front desk. Breakfast was above par for this type of hotel venue. Very nice breakfast room attendant. Pool is small. Walking distance to stores and restaurants. I would definitely stay here again.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 8, 2015

The Good: Pleasant, helpful staff, especially front desk. Comfortable bed. Lots of drawer space. Real hangers. Four hours for breakfast, with pretty good variety (but see "The Bad.") Starbucks across the road. Wifi works with Safari. The Bad: Very, very noisy heating fans that cycled every few minutes. (This was true for two rooms.) If loud noise keeps you awake,... More 

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Wilmington
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2015

Very nice hotel located right off I-64 West. Clean and comfortable, friendly staff, The breakfast has a good variety. Located close to shipping and several restaurants, Gas price was 1.87 a gallon nearby!

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Bristol, Rhode Island
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 3, 2014

The location is perfect and the front desk staff is excellent as are maintenance personnel. One thing to note is that the free internet will only connect if you're using Internet Explorer. You can switch to any other browser after you connect. My only serious issue with the property is that there is a rail yard behind it and there... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
69 reviews 69 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 4, 2014

We were so tired when we arrived, and we didn't have any surprises. Our check in was easy, and very pleasant, Our room was clean, bright and large. Lots of places to eat nearby. Our breakfast was very nice, hot food, fresh food great coffee..Nice lady working the breakfast area This hotel we had to drive 20 miles past our... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2014

Hotel was very clean, staff were very friendly. Included breakfast was actually very decent. Easy check in and out, staff was very helpful even in asking about any discount clubs card we might qualify for at check in.

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