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Fairfield Inn & Suites Frankfort

2.5 of 5
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40 Chenault Drive, Frankfort, KY 40601
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Frankfort
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97 Reviews from our TripAdvisor Community

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Traveler rating
    15
    42
    27
    4
    9
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23
24
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (19)
  • Jun-Aug only
    (37)
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    (26)
  • Dec-Feb only
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East China, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel is nicely located with shopping and a variety of restaurants across the street. The room and surrounding area was clean and fresh. The beds were comfortable. The breakfast is free but you better get there early, otherwise the pickings will be slim. The breakfast bar doesn't seemed to be restocked after 9:30am.

Was this review helpful? Yes
Cheyenne, Wyoming
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had never been to Kentucky and decided to spend some time while traveling through. The area was beautiful. The country, the horse farms and the distilleries were fun to visit. Our hotel was centered perfectly for these things. Plenty of restaurants close by. Our room was very nice. Quiet, comfortable and clean. The staff was very friendly. We would... More 

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Hilton Head Island
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Marriott keeps their hotels up to standards better than anyone else. The breakfast was good, the shower was good, the bed was good and the staff was good. So what else would you want in this price range ?

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South Orange, New Jersey
Level Contributor
159 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to stay here while doing the bourbon tour since it was convenient to some things we wanted to do in the Lexington area. The check in staff was very professional, pleasant and efficient. The room was small, but comfortable. The only king they had (which I'd reserved) was a handicap accessible room. I don't like these, but overall... More 

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Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you very much for this review. Your feedback is very important to me and I appreciate you taking the time to tell us your thoughts. Have a great day, Matt Robinson More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was clean and friendly, all we needed for a brief overnight stay. Check in was fast and easy. A hot breakfast was offered in the morning and was delicious. It was close to Starbucks, too, which was a nice perk. Also, Buffalo Trace Distillery was only 5 miles away!

Was this review helpful? Yes 1
Augusta, Georgia
Level Contributor
135 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night while traveling for a business conference. We were greeted warmly by the courteous front desk staff member. Our room was clean, the bed was comfortable, and the breakfast was good. The exercise room was tiny, although the equipment was in good condition. All-in-all, the hotel offered pretty much the typical Fairfield experience. The hotel is located... More 

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Campton Hills, Illinois
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 17, 2015

We arrived here late one night and got a room without an advance reservation from a very friendly front desk man. Our guest room was clean and quiet. The mattress and pillows were comfortable. Breakfast was typical Fairfield, but it filled the bill. I wouldn't call this a destination place, but if you need somewhere to stop along I-75, this... More 

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1 review
1 of 5 stars Reviewed June 4, 2015

Horrible place! They charged my $110 for an $88 room. Left me stranded in Frankfort for 2 days when they should have direct billed (I handed them the paperwork upon check-in). My bank charged me an additional $48 for overdraft fees. Manager, Matt wasn't available for 24 hours, so apparently the staff felt that he would fix it when he... More 

Was this review helpful? Yes
Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Hello, My name is Matt Robinson and I am the General Manager at the Fairfield Inn and Suites in Frankfort, KY. Thank you very much for taking the time to provide us with your feedback. After reviewing the error I would like to extend a very sincere and heartfelt apology. I'm sorry that you had to go through such a... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

Room was clean Smaller breakfast then some places but coffee was hot and milk was cold. Papers delivered to door- thank you! Checkout paperwork was not slid under the door- would have appreciated it more for security reasons. Well lit parking Quiet room.

Was this review helpful? Yes 1
Asheville
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed May 22, 2015

This is an older hotel that was refreshed a few years ago and will undergo some renovations in the next year. Overall, the facility was clean and well maintained. Positives: Friendly front desk staff. Room clean and comfortable bed. Well, lighted room with a chair & ottoman and two lights next to it to accommodate reading. Desk with office chair.... More 

Was this review helpful? Yes
Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you for your feedback it has been noted and I will take the proper steps to address these issues. Thank you, Matt Robinson General Manager More 

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