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All 26 Florence hotels

Holiday Inn Florence

3.0 of 5 Hotel   |   7905 Freedom Way, Florence, KY 41042
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Holiday Inn Florence

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Ranked #10 of 26 hotels in Florence
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed December 3, 2013
CLMOM12 Kincardine, Canada
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42 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kincardine, Canada
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 3, 2013

We booked this hotel mostly for the indoor pool for the kids. The pool was very small and not super clean. The deck area surrounding the pool was so narrow it was impossible to sit there without getting wet. We stayed for two nights over Thanksgiving and we're not told there would be no housekeeping service during this time. Having... More

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IHGCare, Guest Relations Manager at Holiday Inn Florence, responded to this review

Dear CLMOM12, Thank you for taking the time to provide feedback on your stay. It is unfortunate the holiday policy prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

LaPorte, Indiana
Top Contributor
91 reviews 91 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed at this hotel recently over a Saturday nite. At checkin, the staff was friendly but I discovered they gave me a key for the wrong room. After pointing out that my signin sheet was different than the key, this was fixed. The rooms are nice. The bed was nice. But the pillows were like hard marshmallows. One pillow... More

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Eagle River, Alaska
20 reviews 20 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 8, 2013

I have stayed at this property before and was pleased with the room and services. This trip was different. I was on Cincinnati 10/3 - 10/7 and made a reservation at the Holiday Inn for Sunday night as it is close to the airport and provides shuttle service. When I got to my room I noticed that the door did... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Florence, responded to this review

Dear jsk60, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, room amenities and the tub condition. We will address these points with maintenance. We take all reviews positive and negative very seriously, and your feedback will help... More

Victoria, Australia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 3, 2013 via mobile

We were in the area to visit friends, and the Holiday Inn had the best rate of hotels in that class. This was the second time we stayed there in the past few years and it appears to have had an update in that time. We had a spacious, well appointed room with a large bed, a fridge, and which... More

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Fort Lauderdale
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 23, 2013 via mobile

Was looking for a comfy place to stay on my road trip and onstar recommended this hotel. Conveniently located right off of the interstate, and close to everything you could possibly need. first the pros: my room was nice.... plenty of space, nice flat screen tv, fridge and freezer...and comfy bed. This is a pet friendly hotel and never had... More

Was this review helpful? Yes 1
Rochester, Minnesota
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 1, 2013

Stopped by on our way home from a trip. This hotel was very clean, nice, and accommodating. They had a restaurant/bar that even let us take our adult drinks back to the room (a really great bonus when you have kids.) My sister and I had quite a night laughing our butts off (sorry to the guy next to us... More

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4 reviews 4 reviews
4 of 5 stars Reviewed June 25, 2013

I stayed at this hotel on journey to Kentucky. I was riding my bike and stopped for the night. The hotel allowed my to park my bike under a covered area to keep it out of the weather. They were very accommodating. The rate that I paid did not include breakfast, but the dinner that I had in the restaurant... More

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Newmarket, Ontario, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2013

I left my IPAD in the lobby when I checked out and didn't realize it until 3 hours later. I called the hotel in panic and they had it in a safe place, waiting for me to call. The staff very kindly worked with me, fielding several calls to arrange transport back to me, all the while keeping a diligent... More

Was this review helpful? Yes 2
Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2013

We stayed at the full service Holiday Inn in Florence Ky recently and had the best breakfast that we have had in a long time. We chose a vegetable omelet and it was cook with the fresh vegetables grilled. So yummy. Both the waitress and the cook were very friendly, and knew what they were doing. If this Holiday Inn... More

Was this review helpful? Yes 1
Fairfield, Ohio
1 review
3 of 5 stars Reviewed February 25, 2013

The room looked nice and was very clean. It was very relaxing at first. However, as the temperature dropped from the 40's during the day to the 20's overnight it appeared the only heat in the building was in our room. It was very cold even as we put our thermostat up to 80. The hallway didn't seem to be... More

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IHGCare, Guest Relations Manager at Holiday Inn Florence, responded to this review

Dear Jesse P, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. We take... More

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Additional Information about Holiday Inn Florence

Also Known As:
Holiday Inn Florence Hotel Florence
Holiday Inn Florence Hotel
Address: 7905 Freedom Way, Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Florence 3*
Official Description (provided by the hotel):
We invite you to experience the brand new Holiday Inn Florence, Northern Kentucky s newest full service hotel! Located minutes from the Cincinnati Northern Kentucky International Airport (CVG), surrounded by popular attractions; Turfway Park, Kentucky Speedway, Newport on the Levee and all that Cincinnati has to offer while positioned conveniently near Northern Kentucky s major corporations; L'Oreal, Emerson Power Transmission, Arvin-Meritor, Toyota, Sweco, Mazak & Mubea are just a few of the reasons we believe the Holiday Inn - Florence hotel will soon become your first choice for accommodations. Our full-service Florence hotel features Kem s Restaurant & Lounge in honor of Holiday Inn s founder Kemmons Wilson. The restaurant offers a variety of selections to satisfy the palates of all. You can also enjoy hosting your meetings, reunions, wedding events on-site in our private room up to 100 people. Our Florence hotel offers relaxing rooms featuring stylish decor and amenities, including a microwave/refrigerator, wired/wireless HSIA, 42 HDTV and the best night sleep ever. Stay fit while traveling to our Florence, KY hotel we offer an indoor heated pool open year round and enjoy our 24-hour fitness center to stay in shape morning, noon or night! Our Holiday Inn Florence, KY hotel is your home away from home. ... more   less 
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