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Holiday Inn Florence

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7905 Freedom Way, Florence, KY 41042
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Holiday Inn Florence
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71 Reviews from our TripAdvisor Community

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Traveler rating
    28
    22
    15
    3
    3
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22
17
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Detroit, Michigan
1 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel on 7/24-7/26/15. He prepaid the 1st night weeks in advance, once we got there on 7/24/15 he paid the 2nd night in cash. Brittany (a manager) advised that we had to have a credit card on file for a 50.00 holding fee. I gave them my card.. instead of holding 50.00 only,... More 

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Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The proximity to the minor league park was perfect for us (child playing a tournament there) and Mall, restaurants, and Cinci only 15 min away all good. Otherwise standard place to stay. Pool not good, no hot tub, no outside cigar/card playing area, and no afterglow after hours bar.

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IHGCare, Guest Relations Manager at Holiday Inn Florence, responded to this review

Dear ChiefPontiac, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the convenient location of the hotel. It is regrettable to hear you were let down by pool facility and lack of designated smoking or gaming area.... More 

Warren, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015 via mobile

We stayed here as a pass through, it was near our first stop on a road trip, and we had points so no need for payments. After we missed the entrance (signage a little lacking), we found the hotel to be fairly nice. The night time staff was courteous, although maybe not friendly. We found our room, although reserved for... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Florence, responded to this review

Dear Adam M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and the direct tv. However, we’re sorry we fell below your expectation regarding the signage going to the property and housekeeping. We will address these concerns. I assure... More 

Fort Thomas, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2015

Nice common areas and location is close to Airport, Downtown Cincy or shopping in Florence or Turfway Park. Rooms are quiet. No freebies being a Holiday Inn but if you don't need or want that then this hotel will work. Clean. Easy Parking right by the door you need to enter for your room.

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IHGCare, Guest Relations Manager at Holiday Inn Florence, responded to this review

Dear William G, I appreciate the kind feedback we receive regarding your recent stay with us. We certainly do our utmost best to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the location of the property and regarded the cleanliness and peacefulness of the room received. On the other hand,... More 

Vero Beach, Florida
Level Contributor
235 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed May 29, 2015

Great desk service. Honors a Military Discount. Facility is clean and functional. Basic indoor pool and workout room. No complementary breakfast but for a pre-paid $5 charge you get a $20 voucher at their 'in-house restaurant.' Not free, but all things considered a pretty good deal.

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Chesterfield, Michigan
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 23, 2015

Stopped on our way to Memphis. We booked the room on the Internet on our way down from Detroit. Entrance was bright and welcoming. Check in was quick and very friendly. We had room 228 and it was clean and beds were very comfortable. It was nice outside so we sat out there with a few beers. They do have... More 

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Trumansburg NY
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 21, 2015

We typically stay at the Holiday Inn, Riverfront (Cincinnati) on our way to Kentucky. This hotel was 15 minutes farther out of the Riverfront Hotel for a lot less money. We really enjoyed the Riverfront hotel but we also were very pleased with the Florence Holiday Inn. Unfortunately, however, we arrived to a mass of kids and parents having the... More 

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Dayton, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2015

I've stayed here a few times. Desk staff always courteous. Room and public areas always clean. I can't comment on the restaurant. I haven't eaten here, and haven't seen many eating here. Walking distance to the Florence Freedom baseball park.

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Corbin, Kentucky
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

This is a very clean hotel w/friendly service. They were so helpful by providing above & beyond service w/the shuttle van. Had bad wreck on I 75 & they still got us to our destination in time. We had to switch pu times on the shuttle & they accommodated us very well. This is an excellent hotel all around. I... More 

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Don C, General Manager at Holiday Inn Florence, responded to this review

Mike, Thank you so much for those kind words. I will share this with my staff. The love to hear positve comments made by the guests.We pride ourselves on making all of our guests have a memorable experience. Should you have any further questions or requirements for your next stay, just call me and we will try to make it... More 

Sudbury, Canada
Level Contributor
211 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed January 12, 2015

Although I prefer the Express chain for their breaksfast buffet that allows for quick out and back on the road.....this one is just off I 75.....easy to get to.....built in the last 5 years....very well maintained, very good service on check in ....... raining so ate at the restaurant.......we had burgers, philly cheese steak and steak salad.....all very good......carmelized onions... More 

Was this review helpful? Yes 3
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