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All 26 Florence hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   7915 U.S. Highway 42, Florence, KY 41042 (Formerly Ramada Inn)
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29%
Ranked #23 of 26 hotels in Florence
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85 people have reviewed this hotel

Traveler rating
    15
    8
    11
    22
    29
See reviews for
23
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4
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Windsor, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Absolutely nothing good to say aboutthis hotel: No hand soap the room and hotel did not have any to give us, no hair dryeror coffee maker, dusty bed skirts, mouldy bathroom (including inside shower head), a large stain on the mattress that had the appearance of blood, rock pillows folded in half to give the appearance of bulk, peeling ceiling... More

Was this review helpful? Yes 1
Michigan
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here one night and that ended up being one night too many. They first put us in a room on the ground floor, Dirty bathtub and NO plug. I went to the front desk and asked for a new room, gave us a new room, same thing. I went back and asked for a room with a plug... More

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Westfield, Wisconsin
1 review
1 of 5 stars Reviewed 3 weeks ago

The photo was not of the current condition of the Hotel, the white rug at the check in counter was gross, the black moldy looking spot at the top of the stairs was less than appealing, the carpets in the hallway were black with dirt. I know they had not been cleaned in years. The room smelled of smoke and... More

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Alvin, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

Oh my gosh! Don't come here! Stay away! Girl at front Miranda is terribly rude! We had to buy our own bedding and pillows! One girl and one guy where very nice! But the management clearly does not take care of business! I'm appalled!!! If there was somewhere else to stay, we would have gone there, but we where out... More

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Florence, KY
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014 via mobile

We stayed at Quality Inn & Suites in July of 2014. We had went to a concert and wanted some place a little more closer to home. When we checked in, the toilet in our room did not work, the sheets and cover were very wrinkled and looked as if someone had already slept in it!! The shower had what... More

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Indianapolis, Indiana
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 10, 2014

Mom and I do a lot of traveling the days after Christmas since I get a week off from my teaching job. We decided to go to Florance this year, because of it's location to places that we wanted to go. We really enjoyed our stay, comfortable and quiet. I would defiantly stay here again, when I am in the... More

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Sonja R, General Manager at Quality Inn & Suites, responded to this review

Dear ViolaAunt, Thank You so much for taking your personal time and writing a review about your stay with us. We appreciate every guest feedback and will be using yours to make improvements in cleanliness. Again Thank You and we hope to see you and your mom again in the future. More

Greater Cincinnati
1 review
5 of 5 stars Reviewed July 9, 2014

I can’t say enough about the care I got. I came in and had issues with my car and Jill (employee there that night) went above and beyond. She not only helped to get us a room, but she was there to try and jump my car and push it to the side when that didn’t work. In addition she... More

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Sonja R, General Manager at Quality Inn & Suites, responded to this review

Missy, Thank You so much for taking your personal time to write a review about your recent stay with us. I will be sharing your feedback with Jill!! We hope to see you again in the future. More

1 review
2 of 5 stars Reviewed July 4, 2014 via mobile

Me and 3 of my friends came to this hotel. We travelled in from Tennessee to do some sightseeing in Cincinnati. We found a few decent reviews and we were short on money and this place was very affordable. The female manager was nice and very professional and the room was ok. It wasnt any better than any other 2... More

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Sonja R, General Manager at Quality Inn & Suites, responded to this review

Dear Andrew, Thank you for taking your personal time to write a review about your recent stay with us. This is not our standard and we will be taking this serious. We are so sorry that you felt that way and hope that you will give us another chance in the future to show you the correct customer service you... More

Tamarac, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

The room was awful! Ceiling in bathroom and the part connected to the bedroom was falling!! Mold was on the bathroom portion. Insulation was hanging out over the tub! Didn't take a bath or shower that night because of it. Sheets were worn and thin (so glad I brought my own pillow!) Towels were worn and thin too. Obviously money... More

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Sonja R, General Manager at Quality Inn & Suites, responded to this review

Dear Elsa, On behalf of the entire staff here at Quality I would like to apologize for not meeting your standards. I will be speaking with Debra our Housekeeping Supervisor and Danny our Maintenance Supervisor about these issues so that we can get them resolved. Thank You so much for taking your personal time and completing a review on our... More

Weeki Wachee, Florida
Top Contributor
54 reviews 54 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 29, 2014

I could tell that this motel was once a beautiful place for entertaining. The place needs a total renovation. The clerk at the desk, (Shawn) was very friendly and helpful. The room was clean but the hallway was old dark and dirty. The breakfast bar was full of goodies from coffee to waffles, yogurt and bagels.

Was this review helpful? Yes
Sonja R, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We'd like to personally thank you for taking your valuable time and writing a review about your recent stay with us. It is through our guest reviews we can see where we need to improve. I will be sharing your comments with our team members. Again Thank You. More

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Additional Information about Quality Inn & Suites

Address: 7915 U.S. Highway 42, Florence, KY 41042 (Formerly Ramada Inn)
Phone Number:
Location: United States > Kentucky > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Florence
Quality Inn And Suites
Quality Inn Florence
Florence Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
118

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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