We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Florence hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   7915 U.S. Highway 42, Florence, KY 41042 (Formerly Ramada Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
32%
Ranked #22 of 26 hotels in Florence
Write a Review

71 people have reviewed this hotel

Traveler rating
    13
    8
    9
    18
    23
See reviews for
18
17
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
42660
Top Contributor
93 reviews 93 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed March 2, 2014

I have stayed 4 nights in this out of age hotel. Service is weak and staff is not helpful, rooms are large but badly insulated, heating system is noisy and is not controlled. Provision of breakfast is variable. Wifi and location of hotel OK, but that was really not a nice place to stay.

Was this review helpful? Yes
Kincardine, Ontario
Top Contributor
65 reviews 65 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 10, 2014

This place should be condemned. When we were there the floors were flooded due to burst pipes (it was cold out), Our room had the heat cranked up to 85o F, I assume to prevent further catastrophes. Our room had an old TV, queen bed with tattered sheets, mold on the shower curtain, dents in the wall. There were semis... More

Was this review helpful? Yes 1
Sonja R, Manager at Quality Inn & Suites, responded to this review

Please accept my deepest apologies for your recent stay. This is not our standard and all of your issues will be addressed with each department. Sincerely, Aundrea Addis Assistant General Manager More

Thornhill, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 6, 2014

My husband and I generally stay only at Choice Hotel properties and this one definitely did not meet the bill. The hotel lobby is very nice and the front desk staff were friendly and accommodating. Our room was on the smallish size for one with a king bed. The room was very clean however the carpets were so threadbare that... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed January 3, 2014

Like others have said, the front lobby wasn't too bad so we decided to stay. Once getting upstairs, you can quickly see that the carpet in the halls were dirty and given the amount of dirt particles on the floor, it hadn't been vacuumed in a while. The edges of the carpets against the wall were especially dirty. You can... More

Was this review helpful? Yes
Indianapolis, Indiana
Contributor
20 reviews 20 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2013

I don't really understand these previous reviews. I really think that people are just out to find something wrong. I did not have a problem with this place. It was a comfortable place to spend the night. The only problems that I had is the toilet ran too long and there was not a outlet near the desk, well there... More

Was this review helpful? Yes
New England - USA
Top Contributor
188 reviews 188 reviews
20 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed December 8, 2013

My husband and I often stay at this chain of hotels when on long road trips (Quality Inns and Comfort Inns) where we just need a roof over our heads for one night, a quick breakfast, and then get on our way quickly. This was an average motel, but I was surprised to see all the one and two stars... More

Was this review helpful? Yes 1
Grand Bend, Ontario, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 21, 2013

We had stayed here 5 years ago with a group, and what I remembered it wasn't that bad then, but now, it's nasty. I agree with the previous reviewer, the lobby looks pretty good, but that's where it ends. Carpets in the halls are all stained, don't know the last time this place saw a coat of paint. The room,... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 13, 2013

Lobby looked ok so we thought hotel was fine..... Not so! As soon as we pulled around back I just knew it was not good! Dirty windows was the first thing I noticed. Dirty carpet in hallway and upon entering the room the carpet had not even been vacuumed and the tub was filthy! It was a nightmare! I was... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed October 6, 2013

I travel throughout the Midwest for my employment and my company use a direct bill account called CLC. This doesn't allow me to pick and choose the Hotels I stay in so my co-workers and I share information about the better places to stay. As for this hotel it is another example of foreign ownership gone bad !! The room... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 15, 2013 via mobile

Lobby is grand, but that is where it stops. The rooms are very dated and in need of major updating. The carpets are stained and dirty and the showers are dirty and unappealing. There is a distinct smell in the hallways and rooms - and even though someone has used air freshener it did not help. Will not return.

Was this review helpful? Yes

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn And Suites
Quality Hotel Florence
Quality Hotel
Quality Inn Florence
Florence Quality Inn
Address: 7915 U.S. Highway 42, Florence, KY 41042 (Formerly Ramada Inn)
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 26 hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Choice Hotels, Priceline, Travelocity, Tingo, TripOnline SA, Hotels.com, Venere and Agoda so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.