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Extended Stay America - Cincinnati - Florence - Meijer Drive

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200 Meijer Drive, Florence, KY 41042 (Formerly Studio Plus Deluxe Studios - Cincinnati - Florence)
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1 room 1 guest
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Extended Stay America - Cincinnati - Florence - Meijer Drive
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50 Reviews from our TripAdvisor Community

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Traveler rating
    12
    10
    10
    5
    13
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15
10
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Independence, Kansas, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My fiancé and I rented two rooms for one night at Extended Stay and I am so glad that it was ONLY for one night! I have never purchased the option to cancel reservations, but because of this hotel I will from now on. Though we rented non-smoking rooms, the entire hotel was saturated with the smell of cigarettes to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry for the cleanliness issues you experienced. To prevent this from happening again, I will be retraining our staff on our cleaning and room inspection procedures. Thank you very much for bringing this to our attention. Please do... More 

Norwalk, Connecticut
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

stayed here in July for 12 hrs to attend wedding in CIN. Only booked this hotel because it was close to the airport and every hotel in CIN seemed incredibly expensive... I had a very low bar given the rating I saw of this hotel and relative affordability of this hotel, but I can see why they have the rating... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the maintenance and cleanliness issues you experienced. To prevent this from happening again, my team is going to take a more detailed approach to room cleaning and detection of maintenance issues. Thank you very much for bringing this to our... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I expected more from this place. Overall, the room did the job, we needed a place to stay for the night after a long drive. I could not have stayed here more than one night. Most of the light switches were dirty. One of the shelves in the shower had an outline of a previous guest's soap bottle that was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry for the cleanliness issues you experienced. To prevent this from happening again, our staff is going to take a more detailed approach to room cleaning and detection of maintenance issues. Thank you very much for bringing this... More 

Lawrenceburg, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2015

I stayed here rather than renting an apartment for a few months due to the rate being somewhat reasonable if you commit to a 60 day stay. The common areas (except the lobby) dirty and rarely swept. They cleaned the air conditioners during my stay and the manager refused to let the subcontractor do my room at a time that... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the lack of communication and rate issues is truly regrettable. We are very sorry for your experience. In response to your feedback, I will be using your comments as a training tool to coach our entire staff on the... More 

Toronto, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 27, 2015

This was my 4th visit to the Derby, and I have finally found a place that I would stay at for my 5th visit. In 2009, I stayed at the Days Inn (Now called the Garden Inn) in Shepherdsville...what a mistake, and at over $200/night for Derby weekend...I'd rather sleep in my car. 2013 brought me to Elizabethtown and the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I appreciate you taking the time to write such a detailed review. I am so glad to read that you were pleased with the accommodations at our hotel and had a great stay. I am pleased to hear that you enjoyed our fully equipped kitchens, spacious rooms and our convenient location. Thank you again for posting your review. I do... More 

Archbold, Ohio, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2015 via mobile

The people who give this place a good review must have the wrong hotel. There are 2 of these here in Florence & the other one by 75 looks much nicer. This one is behind Meijrs. Pictures online look way better than the actual hotel. Gross & shady looking from the parking lot. Our 1st room stunk, was old, kitchen... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, our staff has reviewed your feedback and set up strategies to ensure that all rooms meet our company’s high standards. We continually work to... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed May 14, 2015

This is a nice place to stay for extended periods of time. The rooms have a full kitchen, including a stove/oven, microwave, and full-size fridge. Also, the employees at this hotel are great, especially the front desk attendant, Pam. She is so sweet and always helpful!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased that you enjoyed our fully equipped kitchens and that our staff provided you with great customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
1 of 5 stars Reviewed April 24, 2015 via mobile

Staff nice. Was given a room that the blanket has black curly hair embedded into it. Dead bug on air unit. Told front and they were very nice to move us. Next room...more black hair in bedding. Showed front desk. She gave us brand new bedding. Entire hotel reeks of smoke. It was bad enough smell that we went out... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for the cleanliness issues you experienced during check-in. To uphold our company’s high standards, I am speaking with my staff to ensure that this situation does not happen again by inspecting all rooms before guest arrivals. We continually work to improve our hotel, so I really... More 

Kokomo, Indiana
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

The staff was very friendly. The hotel was very clean & quite. The breakfast was nice. I've stayed at Extended Stay before its a very good reliable brand. We're always relaxed when we know we'll be at thus hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about our hotel and staff. I'm so pleased to hear that our hotel was comfortable, that our associates delivered great customer service, and that you enjoyed the offerings of the grab-and-go breakfast. Thank you again for sharing your comments with us. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

Great place to stay if you are traveling or let alone need a place to call home for a while. Clean rooms with plenty accommodations, nw couches, carpet, flat screen TV, and the best part is there full sized kitchen love that. I will be staying longer. And Robert at the front desk is great, he showed us to our... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the amenities at the hotel met your needs and that our staff was so accommodating and helpful in showing you your room. The staff and I would like to thank you again for posting your review. Thank you for choosing Extended... More 

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