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Best Western Inn Florence

2.5 of 5 7821 Commerce Dr., Florence, KY 41042
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Best Western Inn Florence
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Best Western Inn Florence
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365 reviews from our community

Traveler rating
    186
    121
    26
    16
    16
See reviews for
135
98
14
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (365)
  • Mar-May only
    (80)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (99)
All months
1 review
3 of 5 stars Reviewed yesterday NEW

From the reviews we booked this hotel.... always able to count on good information. We want - CLEAN, QUIET, COMFORTABLE We got 2 out of 3... but we won't stay again.. just not a clean feeling... although I do say, it was clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
Greenwood, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Whether you are looking for a short or long term stay for your travel needs, this Best Western should be one of your choices to consider to stay. They have fairly priced rooms with a great staff on site, Rooms are clean and the complementary breakfast is a nice way to start your morning. Hot coffee and tea always available.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Tom, Thank you for taking the time and writing such a great review. It is wonderful to know that you enjoy your stay. We thank you for your patronage as well as your kindness. Thank you as well for being a contributor to our Facebook page. Best Regards and see you next week Brett Rouse More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice facility. The entire staff was very friendly and helpful. They really look out for you. The staff provided a sheet listing local restaurants and directions on how to reach them. This was very helpful to us since we've never been there before.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review online. It was a true pleasure reading your review and it was wonderful to see that you enjoyed your stay. We hope to have the pleasure of having you again Brett Rouse More 

North Vernon, Indiana, United States
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not a five star hotel but for the price it was well worth it. I took my daughter to a Dance Competition in Ohio and found this hotel about 10 minutes away. The cost was affordable and the hotel staff was excellent. The hotel had a very homey atmosphere and you felt comfortable and safe here. The beds... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 4
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting us know about your experience. We are so happy that you all enjoyed your stay and we hope to have the pleasure of having you in the future Sincerely Brett Rouse More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Why does this hotel not use duvet covers? Sheets folded over stained duvets with debris from previous guests are beyond unsatisfactory. We had pre-booked our rooms, but we're told on arrival that ours were the last available rooms in the hotel, so no opportunity to switch. Stains on the couch were so bad, we had to put down a blanket... More 

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for writing in your concerns about your stay. We do apologize for not portraying you with our top standard as well as Best Westerns standards; it is truly not acceptable for us to not have provided you with a clean stay. I can happily announce that in April we are getting all new furniture for our rooms. Also... More 

Montrose, Colorado, USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel that exceeded expectations! Front desk staff epitomized by Connie did a great job! Very professional! I suggest improving the breakfast with eggs and sausage and less bread. Hoping to get back there soon! Clean and well kept hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting us know about your experience. We are so happy that you enjoyed everything and that we exceeded your stay with kindness. We thank you for helping our future guest as well as our staff so we know that we are on the correct path for success thank you again Brett Rouse More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Great hotel Great welcome Hot cookies in the evening Accommodations were nice. Beds comfy Housekeeping cleaned up crumbs on the floor when checking the room upon arrival Breakfast was miserable The breakfast sausage tasted moldy and looked like they had been reheated for several days. When I told the front desk about it - she was also tending to breakfast,... More 

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing in a review. We thank you for your candid comments and concerns and we thank you for allowing us to improve to enhance your and other guests future stays. Thank you again Brett Rouse More 

Whittier, California
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay at the Florence Best Western was excellent in every detail. The management works hard to maintain the hotel and this is not an easy task having been on the business! Connie at the Front Desk was very professional and friendly while making sure I had everything I needed for a comfortable stay. Because I travel all over the... More 

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing in a review. We love to see that we exceeded your expectations. Thank you also for allowing our future guests to know what they can experience but also where we can enhance their stay. We hope to see you again soon Sincerely Brett Rouse More 

Carrollton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice motel. The breakfast is not what I expected for a full breakfast. The rooms are over priced. The check in and check out clerks were very nice. They had chocolate chip cookies upon arrival that were very good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and filling out a review. We love to read about peoples experiences and how we reflected upon their stay. Thank you for your feedback on breakfast. We have changed our breakfast to our winter menu because of demand but our summer menu is more extensive as you mentioned; please come back and visit us... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean, the mattress was clean, the sheets were clean.... so it was a good place to stay a night at a good price. There was a flat screen television, mini fridge, microwave and coffee pot. The lamps have plug ins for your charges so you don't have to go under the bed or behind a table to... More 

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting me know about your stay I am deeply sorry for our housekeeper for disturbing you before you departed but I am happy to see that it did not affect your stay overall. Please come back and visit us. Thank you again Brett Rouse More 

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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr., Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn Florence 2.5*
Number of rooms: 51
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#1 Green Hotel in Florence
#1 Best Value Hotel in Florence
#2 Business Hotel in Florence
#2 Romantic Hotel in Florence
#4 Family Hotel in Florence

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