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All 26 Florence hotels

Best Western Inn Florence

2.5 of 5 Hotel   |   7821 Commerce Dr., Florence, KY 41042
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85%
Ranked #3 of 26 hotels in Florence
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
Milford B Grosse Pointe Park, United States
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  • Reviews (301)
  • Photos (58)
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301 people have reviewed this hotel

Traveler rating
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    20
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108
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Grosse Pointe Park, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I made the reservation through the toll-free number. I requested a room that was pet-friendly and was told that there was one room left that had a king-sized bed. That was perfect-exactly what I was looking for-and I asked to reserve the room. I got the reservation in my email that said "ROOM TYPE: 1 King Bed,Petfrn,Plotop,Hispd,Refrig,Cofmkr". When I arrived,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Greentown, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was located in a central location of everything we wanted to see. My husband had stay here before on business and he really like it. We have always stayed at Best Western. We appreciate the different things at different hotels depending on our wants.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review about your experience. Reviews such as yours really provide such a great satisfaction for those who have not got to stay with us before; we thank you again. We also are so pleased that you enjoyed your overall experience; it was truly our pleasure. Thank You Again Connie More

Rochester, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I've stayed here and am as equally pleased as the first. The staff is incredibly friendly and helpful. The beds have got to be one of the best I've slept in! Slept like a rock each night :) The hotel was at full capacity when we were there, but you would not know it, I... More

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review

Thank you for the wonderful review; we are glad to see you enjoyed your stay and the staff. I will let the staff know of your great compliment Thank you again for the great review Connie More

Dickson
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Came up for a Reds game and had a great stay here. Would definitely recommend this hotel. Staff went above and beyond and have been well trained to make sure that your stay here will be a good one. It was clean and comfortable and convenient to everything.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Wow what a wonderful overall review on our property. I thank you for all the compliments for the cleanliness and also staff performance; we are excited that you enjoyed your stay. On behalf of the team I thank you again Sincerely Brett Rouse More

United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are very clean, Breakfast is equal or better than most motel. The Pancake making is fun and toppings are excellent. Motel has easy parking and has an elevator. Staff is friendly. The rooms have ref and micro. Top notch Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for the wonderful review. Richard it is always a pleasure having you and your family. We thank you for your kind words and we look forward to having you again Brett Rouse More

Louisville, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The family headed up to the Newport Aquarium for a trip, and we decided to stay on the way. This Best Western in florence was mostly new/renovated. Clean, cheap, everything in working order. Front desk was great, pointed out the free cookies and popcorn for the kids, and even when dealing with some rude folks before us, still were great... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review

Thank you for taking the time and giving us a wonderful review on your families experience. We are happy to read that you enjoyed our snacks and that everyone including your pet enjoyed everything; please come again so you can relax at our pool. Thank you again and we hope to see you soon Connie More

louisville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A friend and I like to go on short trips and see attractions. We might stay in our state.We might go out of state.We like to have fun we enjoy th pools and the hot tubs. W also like the Best Western's There mostly is eating places close by. We would like to see some putt putt golf close to... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a compliment not only on our property but our brand. We love to see the happiness the Best Western brand can make our guests and we thank you for your loyalty. Thank you again Sincerely Brett Rouse. More

Sturgis, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend staying at this hotel when going to the Creation Musuem. It's close by, excellent value for money, has a nice pool and hot tub, VERY comfortable beds and Excellent HOT breakfast of eggs, canadian bacon, mini cinnabon rolls, pancakes, cereal, bagels, etc

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for the wonderful review on your experience. We are happy read that you enjoyed your stay. We do hope to have the pleasure of your presence again in the future Thank You Again Brett Rouse More

Cleveland
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to breakfast a half hour before it was to close and there was NO coffee, NO white bread, NO creamer, NO pancake batter. When 2 staff members were told about this, one looked at me as if I was speaking a foreign language and the other said she didn't know anything about it and left. If you stay... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting us know about your stay; we are so sorry about the breakfast experience. I want to inform you that we have spoke with the breakfast attendant and informed her of the importance of keeping things stocked so that breakfast can be enjoyed by all guest; we do hope you come again and... More

Kennewick
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel and room were clean and quite. They had the little extras, cookies and fruit in the early evening and popcorn after that. It is located about a 15 minute drive to the CVG airport so it was not noisy. One item that could have been better is there was only one computer in the business center (which was... More

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for your review; it is a true pleasure having you as our guest. We are excited to read that you enjoyed your stay and we do hope that we can have you again in the near future. I am sorry about the delay with the printing services; we will look into faster printer set up. We thank you... More

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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr., Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn Florence 2.5*
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western

58 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Florence #2 Best Value Hotel in Florence #3 Business Hotel in Florence #4 Family Hotel in Florence #4 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
Number of rooms
51

Questions & Answers

Questions? Get answers from Best Western Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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