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All 26 Florence hotels

Best Western Inn Florence

2.5 of 5 Hotel   |   7821 Commerce Dr., Florence, KY 41042
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85%
Ranked #3 of 26 Hotels in Florence
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
John M Estill Springs, United States
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307 reviews from our community

Traveler rating
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110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Estill Springs, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

overall exceptional,location midway between destination and home. Easy access to interstate yet far enough for quiet sleep Good choice of restaurants and shopping not too far distant from the hotel. We will continue staying at the Florence Best Western until our business is completed

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review

Thank you so much for the wonderful review. At Best Western Florence Kentucky we take great pride in our hotel and the great service that we provide. In the future please consider our location for your travel needs. It was a pleasure to serve you. More

Red Creek, NY, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My first vacation in 15 years and the first ever for my sons. It was all I hoped it would be and more. I felt pampered and rejuvenated during our stay. The hot tub and pool was so refreshing and relaxing. The hotel is very pretty inside and out. It was clean and comfortable. It was handy to have a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for the fabulous review on the property as well as our staff. We thank you for taking the time and letting our future guests to know about the experience; reviews such as yours are great to let us know as well that we are on the right path for success Thank you again Have a great day Brett More

Chicago, Illinois
Top Contributor
75 reviews 75 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located just south of the hectic traffic area, but central to everything you would want to do. Appears to have been recently renovated. The rooms were comfortable and spacious. Breakfast was nothing special with a noticeable lack of fresh fruit. (Though they did have canned fruit cocktail). Overall, the breakfast was your normal selection at any hotel... More

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review online. We would like to thank you for all the wonderful feedback; reviews like yours, allow us to know we are on the right path for a successful guest experience. We thank you for your loyalty to our hotel and we hope to see you again in the near future.... More

Georgetown, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was very beautiful, clean and up to date. Our room had recently been refurbished and everything was in beautiful condition except the bathtub. It had not been replaced or redone but was still ok! The beds were very comfortable and the staff was great too!

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting us know about your experience. We as a team thank you for the wonderful compliment. We hope to have the pleasure of having you as our guest again in the future Thank You again Brett Rouse More

scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked in here for one night on our 24 day tour and 10 days into our vacation. On arrival the girl asked for a card for details I offered my debit card as that's what I usually use however she asked if I had a credit card which I did and she took our details. Now I never but... More

Was this review helpful? Yes 5
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing in your concerns. We have contacted our credit card batching agent and there has been no breach in records. Your accusation is of large concern and we wish that you contact management immediately so that we can look into this matter and contact law enforcement if needed. We thank you for the... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Breakfast better than most. Staff very friendly. Jeff was very helpful. Clean hotel throughout, and rooms were comfy. Close to interstate, but couldn't hear from room. Very quiet. Pool was great, very well maintained. Overall very satisfied.Would stay again

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

Thank you so much for staying with us at the Best Western Florence KY. We are pleased that we were able to offer you service that was above and beyond. We take great pride in our service. We would love to have you return to our property whenever you ae in the area again, Sincerely Front Desk Manager Connie 859-525-0090 More

Grosse Pointe Park, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I made the reservation through the toll-free number. I requested a room that was pet-friendly and was told that there was one room left that had a king-sized bed. That was perfect-exactly what I was looking for-and I asked to reserve the room. I got the reservation in my email that said "ROOM TYPE: 1 King Bed,Petfrn,Plotop,Hispd,Refrig,Cofmkr". When I arrived,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for reaching out to us about your booking error. I am sorry to see that the online agency sent the reservation over wrong; it is always our mission to make sure that our guests are satisfied. I do apologize I do not have enough information to reach out to your personally but please take the time to contact... More

Greentown, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was located in a central location of everything we wanted to see. My husband had stay here before on business and he really like it. We have always stayed at Best Western. We appreciate the different things at different hotels depending on our wants.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review about your experience. Reviews such as yours really provide such a great satisfaction for those who have not got to stay with us before; we thank you again. We also are so pleased that you enjoyed your overall experience; it was truly our pleasure. Thank You Again Connie More

Rochester, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time I've stayed here and am as equally pleased as the first. The staff is incredibly friendly and helpful. The beds have got to be one of the best I've slept in! Slept like a rock each night :) The hotel was at full capacity when we were there, but you would not know it, I... More

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review

Thank you for the wonderful review; we are glad to see you enjoyed your stay and the staff. I will let the staff know of your great compliment Thank you again for the great review Connie More

Dickson
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came up for a Reds game and had a great stay here. Would definitely recommend this hotel. Staff went above and beyond and have been well trained to make sure that your stay here will be a good one. It was clean and comfortable and convenient to everything.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Wow what a wonderful overall review on our property. I thank you for all the compliments for the cleanliness and also staff performance; we are excited that you enjoyed your stay. On behalf of the team I thank you again Sincerely Brett Rouse More

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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr., Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn Florence 2.5*
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western

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