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Best Western Inn Florence

2.5 of 5 7821 Commerce Dr., Florence, KY 41042
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Certificate of Excellence 2014
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Best Western Inn Florence
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Best Western Inn Florence
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353 reviews from our community

Traveler rating
    181
    117
    24
    15
    16
See reviews for
131
96
14
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (353)
  • Mar-May only
    (79)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (88)
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1 review
5 of 5 stars Reviewed yesterday NEW

Great place to stay. Clean, beautiful building with friendly staff. Kari the host,went out of her way to make my stay that much more enjoyable. Thank you Kari. Can't wait to visit Florence inn again and see what they have for breakfast. See you soon.

Was this review helpful? Yes 1
Colorado
Top Contributor
81 reviews 81 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms were clean and comfortable, complete with mini-fridge and microwave. All appliances in good working order, a lot of outlets for charging electronic devices. Bathroom has plenty of counter space and has a vent fan to get humidity out quickly-very nice. Water pressure was great and the water actually HOT and never ran out. Wifi was free but pretty slow.... More 

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Florence, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great bargain. Usually stay at a Hilton brand hotel but the prices was getting too high. The location could be better but it was a short drive to shopping and food . Little older hotel but very clean I will stay here again when I travel back to Florence

Review collected in partnership with Best Western

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BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting us know about your experience here at our location. We want to thank you for your honest review and your true outlook on your stay. It is because of guests like yourself that truly help us grow as well as allow our future guests to know about the experience they can have.... More 

Eastlake, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed once on the way down south and once on our returning trip, both stays were great! The staff was helpful and polite, the beds were very comfortable, and the rooms and the hotel were both very clean! I would recommend anyone to stay here!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review not only on the hotel but also our candid staff. Our staff truly is the base of our hotel and I am so proud to have them as my team. Without them they truly could not make our hotel and your experience so wonderful. I also wanted to thank you... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A short stay on the way back from Florida. Front desk associate was friendly, outgoing and ready to serve. Made us feel very welcome. Lobby area currently under renovations but rest of hotel is in good shape. Clean, comfortable and a great price. Would recommend. One area for improvement: Breakfast was OK -- fruit was partially frozen and could be... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and letting us know about your enjoyable stay; it is always a pleasure reading about peoples experiences. We thank you for your feedback on where we need to improve and we will take the measures to improve in our breakfast area. Most importantly we thank you for taking the time and letting us know... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Totally adequate place to stay the night while on route. Good location just off I 75. Decent breakfast. Price OK. Would use it again and I recommend it for people in transit. Can't speak to surrounding area because we were just on the move. No pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review while on your road journey! We are glad to read that overall you enjoyed your stay. We thank you for mentioning the improvements that are needed like the display in breakfast and we will take the measures to fix this error. Thank you again for the care to improve our... More 

Indiana, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean room, great and helpful staff. Nice breakfast bar The night desk clerk Kary was very helpful in assisting me with information I needed. The day staff was always professional and courteous and friendly. The hotel and room are very nice. I would have no problem recommending this hotel to friends co-workers.

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review on Trip Advisor. It is people like yourself that help us to realize that we are on the right path to ensure our guests are having a great experience. We thank you for recognizing Kary for her service; she is a true asset to our team and we are glad... More 

Plano, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed tonight at the Best Western Florence Kentucky Kary and the staff was excellent with a great attitude and I would stay with them anytime I am in the area the rooms were clean and breakfast was good I would recommend it to anyone who wants a good night of rest THANKS FOR A GREAT STAY!!!

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing a review; it was a true pleasure having you. We cannot thank you enough for spreading the kind words about your stay. We do hope that you return and visit again Brett Rouse More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We checked in with a cat. Got the "handicapped" room, but it was OK--just "Hobbit-sized" closet, and a shower that didn't contain the water because there was no "shower pan" in the stall to catch the water. Only problem was some very noisy guests next door with screaming children. They finally shut up. Good breakfast in the morning. We would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

Thank you for taking the time to fill out a review. We hope that the "noisy neighbors" didn't keep you from a good night sleep and that the rest of your stay was enjoyable. We are pleased to know that you will return to Best Western Florence Kentucky and we look forward to seeing you in the future. More 

Franklin Square, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our three nights at this motel were comfortable and relaxing. The room was good-sized and clean, with a small fridge and a couch - it's always nice to have a couch!! The room was clean, as was the bedding: this is our number one requirement!!! Nice breakfast, with a variety of the expected hot and cold ingredients. The staff was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for the review! It is always a pleasure reading about the experiences our guest have and we are so glad that you had a wonderful impression about what we can provide. We are always continuing to improve and we hope that in the future you continue to stay to see our improvements as well We thank you again... More 

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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr., Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn Florence 2.5*
Number of rooms: 51
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#1 Green Hotel in Florence
#2 Business Hotel in Florence
#3 Romantic Hotel in Florence
#4 Family Hotel in Florence

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