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All 26 Florence hotels

Best Western Inn Florence

2.5 of 5 Hotel   |   7821 Commerce Dr., Florence, KY 41042
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85%
Ranked #3 of 26 hotels in Florence
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Shlopsky Windsor, Canada
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251 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel April 10, 2014 on our way through KY. We have stayed at many Best Western Hotels throughout USA and Canada and this was one of the best! The staff were friendly, helpful and considerate. The rooms were spacious and very clean. I loved the exceptionally clean covers on the beds that were changed with each... More

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BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

Firstly, Thank you SO much for your wonderful review of our property! We greatly appreciate positive feedback from our guests. You're very important to us and we want to make sure your stay with us is as nice, comfortable, clean, and welcoming as possible! We hope to have you come back and stay again. Again, thank you very much and... More

1 review
5 of 5 stars Reviewed 1 week ago

everything you expect from best western is given here. good value and attention. staff friendly and knowledgeable of the area, good quite location beside interstate well run business. will stay again and will recommend. they have made arrangements with about 10 local restaurants for discounts up to 10%. we received an 11.00 appetizer gratis

Review collected in partnership with Best Western

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BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

Thank you very much for your wonderful review and the compliments of the staff and accommodations you received while staying with us! We truly care for the satisfaction and comfort of our guests and we do hope to see you again, in the future! Again, thank you very much. Sincerely, Katie More

Florence, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stays at this Best Western has always been more than satisfactory. They have been great!!! The staff really appreciates your business and goes out of their way to make you happy. The rooms are always very clean and the beds are very comfortable. If you do have a problem of any kind, I know it would be handled with... More

Review collected in partnership with Best Western

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BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for giving us a great review. Reviews like your serves many purposes some being: It allows our future guests to have more confidence in their stay, allows the employees to know they are serving their guests to the best experience, and also allows management to know that the property is running smoothly Again we thank you for the... More

Mitchell, Ontario
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the third time we have stayed in this hotel. We chose it because it is very close to I-75 and has good accessibility. It is also smoke free--although one inconsiderate guest chose to overlook this fact on our last stay. The rooms are large and well equipped and easily accessible for wheelchair guests. I was a little disappointed... More

Review collected in partnership with Best Western

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BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

We thank you for your nice review on our hotel and we are deeply sorry that we could not accommodate you with your roll in shower. We do have accessible rooms that are pet friendly on the first floor that we can guarantee for you, if you decide to come back to stay at our hotel. Again, our apologies that... More

Toledo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

In the $90.00 range that we paid for our 1 night stay I was very happy with the overall cleanliness of our room. The staff was also very friendly and helpful. I without a doubt would stay at this Best Western again.

Review collected in partnership with Best Western

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BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

We thank you VERY much for your wonderful review! We also appreciate the compliments to our hotel accommodations and staff performance. We always want to make sure that the guest is completely satisfied and comfortable while away from home. We hope you come back again to see us! Sincerely, Katie More

Indiana, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was nothing like the pictures shown on here. It was very clean and well put together. The staff was very friendly and helpful. Breakfast was great with a nice variety of items. The staff even left breakfast out so that we were able to relax and enjoy it. They did not hurry us at all even though it... More

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

Thank you so much for your positive review on our hotel and we are very happy to hear that you enjoyed your stay! We have done renovations in the past couple of years to make sure that the guests experience is beyond our standards! Thank you, also for the compliment on the breakfast. We want to make sure that every... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this place! We arrived late (didn't realize that we changed time zones) and Jill at the front desk was awesome! She gave us a list of places to eat, had popcorn for the kids and when I sprung the surprise extra pet (we had a service dog and an unexpected tag along) she was more then accommodating. The... More

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BESTWESTERNFLORENCE, Front Office Manager at Best Western Inn Florence, responded to this review

Thank you for choosing Best Western in Florence, KY. We are very happy to have accommodated you and that you enjoyed your stay. Thank you for giving a compliment to Jill, she truly cares for her guests. We're also happy that we could accommodate your pet, when in need. Thank you, again for you wonderful review and we look forward... More

Cleveland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

forget the stereotype! . . . this Best Western is awesome! Incredible service and nice amenities . . fantastic service, nice breakfast, clean, comfortable, new rooms . . . nothing "yucky" at all. It was the lowest cost in the area that could accommodate my large family. We got two rooms next to each other. Everything was quiet and well... More

Review collected in partnership with Best Western

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BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

What a great review!! We are so thankful that we could not only provide you a great experience but also give you a better view of the Best Western Brand. As a whole the Best Western brand is really trying to implement new standards and compliments like your allows us to know we are in the right direction. Again we... More

Ohio USA
Top Contributor
115 reviews 115 reviews
7 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Western may rate in the middle as far as hotel/motel amenities go, but for us the Best Western at Florence was the tops. We appreciated all the little things they did to make our stay one of quality and service. Here are some of the things you can expect. Extra towels in the bathroom without having to ask for... More

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Wow what a great review on your experience. I cannot thank you enough for all your kind words and details you provided for my future guests. We love to see all the small details truly enhance our guests experience Thank you again for the outstanding review Brett Rouse More

Bradenton, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

This Best Western INN in Florence Kentucky has the friendliest and helpful staff!! (sarah) at the front desk is amazing.the hotel is very clean and comfortable!!!breakfast was great. I highly sugest this hotel for a stay in florence kentucky.

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review

Thank you for taking the time and writing in about your stay; it is always a pleasure to hear that we have impacted your experience in a positive way. I would like to thank you as well for mentioning Sarah on her service. I will make sure that she gets recognized for her hard work. Thank you again for the... More

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Additional Information about Best Western Inn Florence

Also Known As:
Best Western Inn Florence Hotel
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Address: 7821 Commerce Dr., Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Florence
#3 Romantic Hotel in Florence
#4 Business Hotel in Florence
#4 Family Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn Florence 2.5*
Official Description (provided by the hotel):
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
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