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All 26 Florence hotels

Springhill Suites Cincinnati Airport South

3.0 of 5 Hotel   |   7492 Turfway Road, Florence, KY 41042
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89%
Ranked #1 of 26 hotels in Florence
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
spalmbos Jenison, Michigan
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191 people have reviewed this hotel

Traveler rating
    118
    51
    14
    5
    3
See reviews for
75
44
11
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Jenison, Michigan
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night over spring break with our 6 & 10 year old. The service/front desk staff were friendly and check in was speedy. Our room was very spacious and clean. We did notice a few ants in the bathroom but no other problems during our trip. There was a dance troop their during our stay and we were... More

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Pontiac, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel stay was wonderful, everything about it from the room to the service was great!! Daniel was most helpful, a big kudos to your staff, our room was immaculate and the decor was fabulous, breakfast was also wonderful Darlene and Toni went out of their way to make sure we had everything we needed. Thanks for a wonderful stay!!!

Was this review helpful? Yes
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for taking the time to share your experience. We are excited to hear you had a pleasurable experience. Our staff works hard to make everyone's stay an enjoyable one and we are always happy to hear positive feedback! We look forward to seeing you on your next visit to our area! More

Courtice, Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel. From start to finish it was a wonderful experience. Superb staff ~ outgoing, friendly and helpful. Exceptionally clean. Great facilities with a work-out room, small pool and hot tub. The beds were comfy cozy. The rooms were clean and met our needs. I liked the "L" shaped couch and work station area which my son used... More

Was this review helpful? Yes
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for taking the time to share your experience. We are excited to hear you had a pleasurable experience. Our staff works hard to make everyone's stay an enjoyable one and we are always happy to hear positive feedback! We look forward to seeing you on your next visit to our area! More

Dublin, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Our experience at this hotel was fantastic! Very nice staff, very clean and fun environment. The lobby seemed like we were walking into a aquarium with the bubbles on the walls and the blue sheer curtains. We were in the whirlpool suite and it was a great size and very clean. Loved the separate bathroom from the shower. The memory... More

Was this review helpful? Yes
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for taking the time to share your experience. We are excited to hear you had a pleasurable experience. Our staff works hard to make everyone's stay is an enjoyable one and we are always happy to hear positive feedback! We look forward to seeing you on your next visit to our area! More

Johnson City, Tennessee
Top Contributor
74 reviews 74 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel looks brand new. It's not more than 5 or 6 years old, yet it looks like It opened today. Rooms are spotless, comfy and with a mellowing pastel color pattern. I can tell you honestly, I'm gonna have a tough time leaving my room. The staff is friendly and ready to serve. Willing to help with the smallest... More

Was this review helpful? Yes
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for taking the time to share your experience. We are excited to hear you had a pleasurable experience. Our staff works hard to make everyone's stay an enjoyable one and we are always happy to hear positive feedback! We look forward to seeing you on your next visit to our area! More

ontario
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Booked this hotel for return trip from Florida to Canada. The selection was based on TA's exemplary reviews. I think we were in the wrong place. Having left Orlando Florida at 5am and arriving at 10pm we were met by two rather unpleasant employees. The other family travelling with us had their room given away and were treated terribly. They... More

Was this review helpful? Yes 2
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for bringing your experience to our attention. We strive very hard to stay ranked as #1 out of 26 hotels in the Florence area. We have addressed the poor customer service issues with our front desk staff and breakfast staff. After a long trip traveling from Florida to Canada we are also sadly disappointed that you... More

Murfreesboro, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

We always stay here and get the ski package to Perfect North. The hotel is always clean and staff is super nice. Breakfast is good. Just be sure to get there early to eat or food will be gone. Rooms are nice and beds are comfortable.

Was this review helpful? Yes
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you for taking the time to share your experience with us. We are certainly glad to hear you had a positive stay. We certainly enjoy hearing feedback from our guests and use it as a way to improve upon our service for future stays. Again, thank you for sharing your experience and we look forward to seeing you on... More

Kentucky
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2014

When traveling to Ohio for any reason we always stay at the Springhill because of the cheaper prices and proximity to nearby locations. We have never had a problem with this location until now. Although not major I did feel the need to write a new review. The rooms are usually very clean and comfortable. However our room this time... More

Was this review helpful? Yes 2
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you for taking the time to share your experience with us. We are certainly glad to hear you had a positive stay. We certainly enjoy hearing feedback from our guests and use it as a way to improve upon our service for future stays. Again, thank you for sharing your experience and we look forward to seeing you on... More

Ohio
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 2, 2014

My entire family loved this hotel. My 4 year old loved the pool. The breakfast was great, more than we expected. Toni at the front desk went well out of her way to make sure we could get a late check out and we're comfortable until the shuttle took us to the airport. Tons of restraunts in the area. Will... More

Was this review helpful? Yes 1
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for taking the time to share your experience. We are excited to hear you had a pleasurable experience. Our staff works hard to make everyone's stay an enjoyable one and we are always happy to hear positive feedback! We look forward to seeing you on your next visit to our area! More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed January 25, 2014

I traveled to the CVG area for a couple of years for work and this is the best valued hotel in the area. I've stayed here a number of times and the rooms are always clean. The location is great, there are several restaurants that are walk-able. Best of all, the staff here is friendly and helpful.

Was this review helpful? Yes
Joy S, Manager at Springhill Suites Cincinnati Airport South, responded to this review

Thank you so much for taking the time to share your experience. We are excited to hear you had a pleasurable experience. Our staff works hard to make everyone's stay an enjoyable one and we are always happy to hear positive feedback! We look forward to seeing you on your next visit to our area! More

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Additional Information about Springhill Suites Cincinnati Airport South

Also Known As:
Springhill Suites Cincinnati Airport South Hotel
Springhill Suites Cincinnati Airport South Hotel Florence
Springhill Suites Florence
Address: 7492 Turfway Road, Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Florence
#1 Family Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springhill Suites Cincinnati Airport South 3*
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