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Holiday Inn Cincinnati Airport

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1717 Airport Exchange Blvd, Erlanger, KY 41018
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Holiday Inn Cincinnati Airport
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Holiday Inn Cincinnati Airport
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161 reviews from our community

Traveler rating
    77
    52
    19
    7
    6
See reviews for
25
21
9
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Top Contributor
143 reviews 143 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I try to stay at IHG hotels because I have the most points with them but I won't go back to this hotel. It's average at best. The staff is nice but everything else is just ho hum. The food in the restaurant is not worth trying. I had the Cajun pasta and was served an oily mess. It was... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

First room, dirty sheets. Moved me to a different room, smells like cigarette smoke. This hotel is dirty, and not well kept. I don't have to stay in five star, but I expect clean. Save yourself the disappointment and stay somewhere else.

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IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Airport, responded to this review

Dear dmayray, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the room condition. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor... More 

New Castle, Indiana
2 reviews
2 of 5 stars Reviewed April 12, 2015

The hotel messed up my reservation, which was supposed to be a room with two double beds (this was just a short vacation with my twenty-two-year-old son). Instead, they had a king-size bed and a roll-away. They assured me that they would have a room with two doubles the next day (my reservation was for 4 nights). The next morning... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Airport, responded to this review

Dear rkbrown2015 Thank you for taking time to write your review about our hotel. We apologize for any inconvenience caused by the lack of some amenities in the room and services from our staff which prevented you from fully enjoying your stay. Thank you for bringing this into our attention as the feedback we receive from our guests like you,... More 

Lincoln, Nebraska
Top Contributor
50 reviews 50 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 15, 2015

We originally had planned to arrive on March 4 to celebrate our granddaughters birthday. Mother Nature did not cooperate and we arrived on the 6th. Tricia at the front desk was very helpful when we thought we could arrive on the 4th..She told me that Erin O'Hara in sales might be able to assist with faxing menu. She contacted Michael... More 

Was this review helpful? Yes 2
Blainville, Canada
Top Contributor
100 reviews 100 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 12, 2015

I always look forward to my return trips here, as the staff is so friendly and always makes me feel right at home. I wish I could remember the young lady's name that checked me in on my arrival on Feb 23rd, as she was so nice and also assisted me with a reservation change adding more time there. I... More 

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Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 16, 2015

This hotel is conveniently right by the airport with cozy beds and friendly staff. However avoid the restaurant inside the hotel! The food is nothing great, bland to put it nicely. On top of that they are not staffed properly to handle the business they get. If your ever thinking of doing room service here... Good luck! If they do... More 

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Springfield, OH
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed January 30, 2015

We spent the night in this hotel and took the first shuttle in the morning to the airport. We utilized the Park n Fly option and left our vehicle at the hotel while we were on vacation. The room was spacious, clean and quiet. We got a very good night's sleep. Everything worked and there was plenty of hot water.... More 

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Aurora, Indiana, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Beautiful, comfortable, and very nice, classy place. Restaurant on site. The pool area is smaller than I expected but so very nice. Will stay again for sure. Our room was very nice and updated in gorgeous fashion. Beds were so comfortable. The staff was so very nice.

Was this review helpful? Yes 2
Top Contributor
96 reviews 96 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 5, 2014

Traveling to Cayman and as we always do, checked in to the Holiday Inn, by the Cincinnati/N Kentucky Airport. Reasonable rates on the weekend AND free parking while away. Utilized the Hotel shuttle to and when returning from our trip. The savings in parking covers the cost of the room. The Holiday Inn staff has always been very helpful.

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 2, 2014

This is an older Holiday Inn near the CVG airport. I stay here a lot for work and the rooms are clean and the staff is always very friendly. The gym on property is one of the newer and nicer ones I have see at a Holiday Inn. There is a Subway and a gas station across the street. They... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Airport, responded to this review

Dear LonePalm07, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

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