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All 9 Erlanger hotels

Residence Inn Cincinnati Airport

3.0 of 5 Hotel   |   2811 Circleport Drive, Erlanger, KY 41018
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75%
Ranked #4 of 9 hotels in Erlanger
A recent review
5 of 5 stars reviewed yesterday
AnotherParrot Crown City, Ohio
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86 people have reviewed this hotel

Traveler rating
    36
    27
    12
    7
    4
See reviews for
34
11
6
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Crown City, Ohio
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I did not put photos in for this review but stayed 1 night during July at the Residence Inn. The staff were very helpful and courteous. They invited us to the complementary managers reception which had complementary Amber Boch, Michelob Ultra, and a couple types of wine. It also had soft pretzels and fresh popcorn. I believe they alternate throughout... More

Was this review helpful? Yes
Bloomingdale, Illinois
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This place was a disappointment. We enjoyed our stay at a Residence Inn last Independence Day in Milwaukee, but our experience here in Erlanger left us feeling ripped off. The website lists free breakfast and complimentary evening social, and gives no warning about the renovations. Guess what? No evening social. This is the main reason why we picked this hotel.... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for your response. Your comments have been noted. More

Baltimore, Maryland
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

This place is currently being renovated so parts of the property were under construction zones. I believe my room may have been renovated already as the beds/mattresses etc...all looked new. So nice and clean. However the bathroom did have 2 small areas of black on the grout in the shower stall. The handle on the bathroom door was loose and... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Typs4U, Thank you for staying with us on your recent trip to the Northern Kentucky, we are so happy to hear you enjoyed your stay! It sounds like you may have stayed in one of our older rooms, and your comments will definitely be addressed whenever it is remodeled. Our proximity to the airport is convenient, but we are insulated... More

Reston, Virginia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 27, 2014

Can't complain much since this was free with points. Under renovation so I'm interested to see how it looks in 6 months. Overall, the room was decent and the breakfast was very good. I did see some evidence in the room that a more thorough cleaning is in order bit nothing to really complain about.

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Akeasley, Thank you for taking the time to review our hotel on TripAdvisor. Thank you for choosing to stay with us on your recent visit to the area, and for your nice comments about our property. We did recently start a major remodeling project, and come August we'll look like a brand new hotel! Thanks again for staying with us,... More

New York City, New York
Top Contributor
127 reviews 127 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 25, 2014

We loved the room layout of the two bedroom suite. The bedrooms were both completely separate with attached bathrooms. The common area had a nice fireplace that we put to good use the first night. A nice place to unwind each night after a busy day. The reception staff checked us in very quickly and gave us directions to nearby... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

ViewontheHudson, Thank you so much sharing your experience with us, we are so very glad that you enjoyed your stay! Our Two-Bedroom Suites offer the perfect space for traveling with friends or family, and the fireplaces sure make it feel like home! Thank you for your nice comments about our staff and amenities as well; we work hard to provide... More

Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 18, 2014

Its very close to the Airport and right next door to my client office. I cheked into a double bedroom suite. IT was good and saved some bucks on a costly 2 rooms in courtyard. Its very convenient. this facility is also going thru some renovation

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

SudhaGovi, Thank you so much for taking the time to share your experience with us. I am thrilled to hear that we were able to make you recent visit a success! Our proximity to the airport is definately convenient for business travelers, and we are indeed located next to several business parks with client offices. Thank you again for staying,... More

North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 7, 2014

I chose to stay at this hotel because of the positive reviews despite it being an older property. That was a big mistake. I noticed a spider on the bedroom wall when we first arrived there. My husband killed it. I also looked behind the bedroom end tables and behind the bed. It was filthy. There was caked dust and... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for your response. Your comments have been noted. More

Downers Grove, Illinois
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 30, 2014

I stayed here on business for 11 days. I had a number of issues starting from when I checked in. I was not acknowledged as a Marriott Gold member and the room I was given had beetles in the curtains. I went back and got another room but the front desk seemed tentative and not sure what room would be... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

cljensens, Thank you for sharing your experience on TripAdvisor. You indicated in your review that parts of your stay were unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed April 29, 2014

My first time at the Residence Inn Cincinnati Airport. The accommodations were great, and the staff was phenomenal!!! I had a few special requests for our group and every one of them was graciously granted. Really felt like they rolled out the red carpet for us. I highly recommend this hotel!

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Linda B, Thank you for staying with us, and for sharing your experience on TripAdvisor! I am so very pleased that we were able to recent trip a success. It's our goal to "roll out the red carpet" for each and every guest, and make everyone feel as if the Residence Inn is truly a home away from home. Thank... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 28, 2014

I came for a graduation ceremony for my godchild. We had a two bedroom suite that was wonderful! Clean, spacious. The staff was beyond helpful and accommodating! We used the breakfast room and outside patio for a post graduation party which everyone thoroughly enjoyed, including a fire pit which the kids were able to sit around and talk and make... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Shaunaval, Thank you for taking the time to review our hotel on TripAdvisor, and congratulations to your family on the graduation! We are thrilled to hear that we were able to make this special weekend a success for you. You're correct in saying that our public spaces offer a perfect level of comfort for a small gathering, and now that... More

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Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Drive, Erlanger, KY 41018
Phone Number:
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
*NEW- FLAT SCREEN TVs!* The Residence Inn by Marriott Cincinnati Airport is located just 2 miles from the Cincinnati Airport and 10 minutes from downtown. Our all suites hotel is within minutes of major corporations and perfect for the extended stay. Complimentary services include a breakfast buffet, Weekday Hospitality, Internet and airport shuttle. Perfect for families, our central location to attractions including the Creation Museum, Newport Aquarium and Cincinnati Reds put you in the action! ... more   less 
Number of rooms
150

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