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All 9 Erlanger hotels

Residence Inn Cincinnati Airport

3.0 of 5 Hotel   |   2811 Circleport Drive, Erlanger, KY 41018
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Ranked #6 of 9 Hotels in Erlanger
A recent review
5 of 5 stars reviewed 2 weeks ago
texaswillie Dallas, Texas
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93 reviews from our community

Traveler rating
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    12
    7
    5
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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Top Contributor
1,688 reviews 1,688 reviews
157 hotel reviews
706 helpful votes 706 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We has a next day flight out of the airport and found this Residence In close by. In fact only 3 miles from the rental car turn in. The lobby was spotless as I entered and my reservation was in order. i got my room key quickly and headed for the room which was on the back side of the... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

texaswillie, Thank you so much for taking the time to share your experience with us, we are delighted to hear that you enjoyed your stay! We recently completed a full remodeling project here and are happy to say that we boast the newest product in the area, and our staff provides a level of service above and beyond the competition.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

A very pleasant surprise was experienced at this beautiful hotel. newly remodeled Immaculate facilities, friendly and professional staff, great location, lovely pool area, modern, comfortable and spacious rooms. Can't think of a negative thing to say about this place. The evening we arrived there was a complementary make-your-own nachos get-together with GM and free wine, beer for adults and lemonade... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Peter C, Thank you so much for taking the time to review our hotel on TripAdvisor, I am delighted to hear that you enjoyed your stay! Our recently remodeled facilities provide a refreshing break from today's often fast-paced lifestyles, offering a modern and contemporary look while still feeling like home. I am glad you were able to take advantage of... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We stayed 4 nights at the Residence Inn. We were amazed at how well we were taken care of. The rooms were exceptionally clean with lots of space. The complimentary breakfast was delicious every morning and the ladies came by to say hello and ask about of stay. The location was easy to find with great access to the airport... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Tony T, Thank you for staying with us and for taking the time to share your experience on TripAdvisor. We pride ourselves in providing top-notch hospitality from start to finish, and I am glad to hear we were able to deliver just that! It's always encouraging to hear from a satisfied customer; warm comments like yours are invaluable in terms... More

Atlantic City, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

My husband, daughter and I stayed here July 18th for 4 nights. It was a very nice hotel, good location, recently remodeled, staff were very nice and helpful. The room was new and very clean and if you are staying for a few days this would be a great place to stay, close to Cincinnati, only 10 mins away with... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Shelly C, Thank you for taking the time to share your experience with us, we are so very happy to hear you enjoyed your stay! We are proud to boast the friendliest staff around, and I am glad that they were able to help make your trip a success. Now that we're nearing the completion of our remodeling project, we... More

Statesville, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2014

Hi, I recently stayed at this hotel via Orbitz and to my surprise, saw a charge of $500 on my credit card which I offered for "incidentals." This have never happened before and found this to be a bit bizarre based on the fact the the hotel stay was paid for in entirely in advance and communicated when I checked... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

traveler112014, Thank you for your response. First and foremost let me offer a sincere apology for the billing issue you experienced during your recent stay with us. The issue was created due to a simple clerical error by the desk clerk that checked in your reservation, not actually by the General Manager himself. However, as soon as the situation was... More

Lexington, Kentucky
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2014

I stayed the night of Saturday, July 26 in a wedding block, so we ended up getting a great rate. We showed up a bit early (around 1:30), and they were able to get us into a ready room, which was surprising, because I asked them about their occupancy, and they were sold out all weekend! Housekeeping must work hard... More

Was this review helpful? Yes 2
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Morgan R, Thank you for taking the time to review our property on TripAdvisor, I am delighted to hear that we were able to make your visit a success! Our suite-style rooms are great for any type of stay; they come standard with most of the amenities that you would find in your own home. Our location is great for... More

Louisville, Kentucky
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 26, 2014

I have stayed here several times over the last few months, I they have my loyalty for the next few. We started staying here prior to renovations, and love the new decor. Sure it's a little messy here and there, but it's worth it. Ask to be in a renovated room. The staff is overall very good..only one time in... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

onlymyopinion88, Thank you for taking the time to share your recent experience with us on TripAdvisor. I appreciate your nice comments about our property, we sure have had a busy summer with our remodeling project! I am so glad to hear that you have been patient during this period; we have taken many steps to minimize any inconvenience to our... More

Crown City, Ohio
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 24, 2014

I did not put photos in for this review but stayed 1 night during July at the Residence Inn. The staff were very helpful and courteous. They invited us to the complementary managers reception which had complementary Amber Boch, Michelob Ultra, and a couple types of wine. It also had soft pretzels and fresh popcorn. I believe they alternate throughout... More

Was this review helpful? Yes 1
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Another Parrot, Thank you for taking the time to share your recent experience with us here at the Residence Inn Cincinnati Airport, I am delighted to hear that you enjoyed your stay! I am glad that you were able to take advantage of our Manager's Reception; we host a reception 2-3 days per week with a rotating menu. It's a... More

Bloomingdale, Illinois
2 reviews
2 of 5 stars Reviewed July 5, 2014

This place was a disappointment. We enjoyed our stay at a Residence Inn last Independence Day in Milwaukee, but our experience here in Erlanger left us feeling ripped off. The website lists free breakfast and complimentary evening social, and gives no warning about the renovations. Guess what? No evening social. This is the main reason why we picked this hotel.... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for your response. Your comments have been noted. More

Baltimore, Maryland
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

This place is currently being renovated so parts of the property were under construction zones. I believe my room may have been renovated already as the beds/mattresses etc...all looked new. So nice and clean. However the bathroom did have 2 small areas of black on the grout in the shower stall. The handle on the bathroom door was loose and... More

Was this review helpful? Yes
Jon_Kinder, Guest Relations Manager at Residence Inn Cincinnati Airport, responded to this review

Typs4U, Thank you for staying with us on your recent trip to the Northern Kentucky, we are so happy to hear you enjoyed your stay! It sounds like you may have stayed in one of our older rooms, and your comments will definitely be addressed whenever it is remodeled. Our proximity to the airport is convenient, but we are insulated... More

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Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Drive, Erlanger, KY 41018
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
Number of rooms: 150
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn

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