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Residence Inn Cincinnati Airport

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2811 Circleport Drive, Erlanger, KY 41018
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Residence Inn Cincinnati Airport
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Residence Inn Cincinnati Airport
Residence Inn Cincinnati Airport
Residence Inn Cincinnati Airport
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114 reviews from our community

Traveler rating
    47
    33
    21
    8
    5
See reviews for
42
15
7
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The good Close by the downtown Cincinnati and if of course the airport Nice lobby and friendly staff Quality breakfast and they even have rice and nori (dry seaweed) Clean and spacious rooms The bad Heater wakes you up at night. It sounds like airplane taking off Other hotels use electric heaters but they use gas furnace it sounds like... More 

Was this review helpful? Yes
Michael B, General Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you so much for staying with us, and for providing feedback and sharing your experience. You are exactly right about our prime location; close to the airport and only a 15 minute drive to downtown Cincinnati. Thank you again for providing us with your feedback. More 

Sarasota, Florida
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 5, 2015

The hotel was convenient to the airport but basically in the middle of an industrial park out in the middle of nowhere. On the up side the hotel did offer a complimentary warm breakfast. On some evenings the manager did offer light snacks and beverages. A major inconvenience was the several locked doors I had to go through to get... More 

Was this review helpful? Yes
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your recent experience with us. I do apologize about the inconviences you experienced during your stay. We will have maintenance check the locks on the doors to ensure they are working properly. Thank you again taking the time to share your review and please give us another try when you are in the area. More 

Miamisburg, Ohio
Top Contributor
103 reviews 103 reviews
58 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed February 11, 2015

I have stayed at this Residence in several times before flying out of CVG. I usually need to leave my car there for an extended period, thus I always call to make certain that as a lifetime platinum guest they will accommodate my request. I stayed last May while traveling thru Europe and left the car for 52 days with... More 

Was this review helpful? Yes 1
Michael B, General Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your thoughts on TripAdvisor, I don't recalled receiving a phone message from you during the last week, nor do I see a pass or upcoming reservation in our system, still please accept my apologizes that you experienced issues with leavening your car at our hotel during your cruise. We do offer a... More 

Western Mass
Top Contributor
85 reviews 85 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 8, 2015

I stayed for about 12 days on business. The room was well maintained and the staff kept it very clean. It was quiet and comfortable. The kitchen makes it very convenient. I'll definitely stay here again if I come back on business.

Was this review helpful? Yes
Jon_Kinder, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your recent experience with us. I am happy to hear that you enjoyed your stay with us. We pride ourselves on our excellent customer service. It's always nice to hear from a satisfied customer! Thank you again taking the time to share your review makes sure to remember us on your next trip to the area! More 

Charleston, West Virginia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 7, 2015

The front desk staff were friendly and professional. The breakfast crew was phenomenal! They actually had breakfast ready early both mornings I was there and left it out later than advertised to allow some late-risers get food. They were very friendly to families with kids as well. The breakfast food was good - eggs, potatoes, breakfast meats (sausage and gravy... More 

Was this review helpful? Yes
Jon_Kinder, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your recent experience with us, we appreciate your kind words about our property! We pride ourselves on our excellent customer service. I apologize for the inconviences that you experienced during your stay. I hope you will consider us the next time you are in the area. More 

Covington, Kentucky
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

The room suite was clean and comfortable, with a real gas fire in the living area and a full kitchen. The bathrooms are about as small as possible while including a tub and toilet, but very clean and fully functional. There is a separate area with a wash basin and large mirror. The business center has two computers and a... More 

Was this review helpful? Yes
Jon_Kinder, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your recent experience with us, we appreciate your kind words about our property! I am happy to hear that you enjoyed your stay with us. We pride ourselves on our excellent customer service. It's always nice to hear from a satisfied customer! I will be sure to address all your concerns to the proper management team... More 

Senior Contributor
30 reviews 30 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed here for several nights and could not have been happier. It was clean, generally quiet, and in a good location. The appliances seemed new and the furnishings were fresh. There was a convenient elevator and a cart available for wheeling in and out one’s luggage. If I had to find a fault it would be that the refrigerator... More 

Was this review helpful? Yes
Jon_Kinder, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your experience with us, as we pride ourselves on delivering a memorable hotel experience. We are sorry to hear about your unpleasant experience you had. Maintenance does routine checks on our appliances and put in a request to have yours checked. Next time you are in the area hope you give us... More 

Top Contributor
85 reviews 85 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed here. For only one night and the only disappointment was that it was for one night. The rooms were clean and comfortable. Staff was friendly at check in and provided us with the information we needed with a smile. The morning breakfast is a great added value and the two ladies kept everything full and fresh.

Was this review helpful? Yes 1
Jon_Kinder, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your recent experience with us, we appreciate your kind words about our property! I am happy to hear that you enjoyed your stay with us. We pride ourselves on our excellent customer service. It's always nice to hear from a satisfied customer! Thank you again taking the time to share your review, make sure to remember... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed January 6, 2015

I would like to commend and thank Courtney for outstanding customer service. I had several conversations with Courtney to arrange a hotel stay for college senior that was traveling to the CVG airport for a study abroad experience to Peru with another student from Centre college. Courtney assisted me with every aspect of the process: room accommodations, transportation to the... More 

Was this review helpful? Yes
Jon_Kinder, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your experience with us, as we pride ourselves on delivering a memorable hotel experience. We appreciate your kind words about our property! I am glad to hear that Courtney was able to keep the travel plans stress free and help you with the hotel plans. I will definately pass along your kind... More 

Burlington, Kentucky
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

Was very impressed with hotel and amenities. Platinum member with Marriott and hotel accommodated brilliantly. Room was very clean and staff was available at all times. Only con is that there is nothing within walking distance other than Subway and a burrito place. Very close to airport but closest grocery store approx. 10 mins away. Would stay here again.

Was this review helpful? Yes
Jon_Kinder, General Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you so much for taking the time to review our property on TripAdvisor, I am so pleased to hear that you enjoyed your stay! With our large rooms and comfortable beds, we do our best to make sure the Residence Inn is a home away from home for our guests. Thank you again for staying, we hope to see... More 

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