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Quality Inn and Suites

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1805 Airport Exchange Blvd, Erlanger, KY 41018 (Formerly Baymont Inn)
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1 room 1 adult
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Quality Inn and Suites
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131 Reviews from our TripAdvisor Community

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Peebles, Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here twice in a week. Close to airport, had shuttle to airport and breakfast. Check in was quick, room was clean and bed comfortable. I was able to leave my car and took shuttle to the airport. Called when I landed they picked us up and stayed a second night.

Helpful?
Thank Jeanie12345
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank u for your recent stay with us. We hope that you will come stay with us again. Thank you, Tina-Guest Relations More 

Cincinnati
Level Contributor
223 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had an early flight and were concerned about rush hour traffic. The solution was to book a room here and get free parking. (We needed to pay$5 for one extra night of parking). Our room was certainly adequate for one night. It was clean and comfortable. We did not eat breakfast here, since we would have time after checking... More 

Helpful?
Thank QueenMimi
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear QueenMimi, Thank you for your recent stay with us. We hope you will consider using us again in the future. Thank you, Tina-Guest Relations More 

New Orleans, Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This review is not about the hotel itself, which is what you would expect. I stayed at this hotel several months ago. A while later, I noticed a second charge from the hotel on my credit card, for the same amount as the charge for my one night room stay. I called the hotel to let them know of the... More 

Helpful?
Thank Joey G
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Joey, I'm sorry this hasn't been settled in your favor, If you would like to give me a call, I would be more than happy to look into it. Thank you, Tina-Guest Relations More 

Winter Garden, Florida
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

For about 85 a night, it's what you'd expect. Nothing spectacular, but it did the good very nicely. The staff was extremely friendly and helpful (s/o to Dee and Tina). Nice rooms, as expected. The toilet was really close the the wall, but that's the only small complaint. We took Ubers to and from Cincinnati which was very easy and... More 

Helpful?
Thank Zach H
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent visit with us. It's always nice to hear when a guest was satisfied with their stay. We hope you will consider us again in the future. Thank you, Tina-Guest Relations More 

elmira,ontario
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 10, 2015 via mobile

Stayed there on a trip to Florida. Arrived around midnight. Got a room who had people already in it. Went down to the front desk. No one was there. Apparently the front desk leaves and goes to the airport and picks people up. It wasn't until 1 am until we got a room. Bedding made us all ichy but we're... More 

Helpful?
Thank rumpunchfriend
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, We do apologize for you less than satisfactory experience at our hotel. We have shared your experience with all departments so that this may never occur again. We really hope you will give us another chance in the future to provide you with an experience that's 100% satisfactory. Again we apologize, Thank you, Tina-Guest Relations More 

Nova Scotia, Canada
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 27, 2015

I couldn't even find this place because it appeared to be an abandoned building as they do not turn the lights on until well after dark. TV missing one network channel (NBC), 7 channels missing audio, no channel list provided and no HBO schedule either. I was told the cable provider was having issues but I checked with the Holiday... More 

Helpful?
Thank NKY3783
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We do apologize that your stay was unsatisfactory. In regards to the TV programming, we use a satellite provider and Holiday Inn uses the local cable company. They were experiencing some issues that affected us but everything is in working order now. Had we known that you were unhappy with your room,... More 

Toronto, Canada
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 19, 2015

I wanted to get south of Cincinnati, so booked here. This is a very good spot. It's a bit out of the way, but only a 5-10 min drive to lots of restaurants, etc.. Staff were top drawer. Helpful and informative. We'd stay here again............

Helpful?
1 Thank Steve V
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay with us. We look forward to seeing you again in the future. Thank you, Tina--Guest Relations More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Stopped for the night heading South. Desk staff was friendly. Check in smooth and fast. King non-smoking room was clean and comfortable. Breakfast choices were the usual. Dining area was clean and food appeared fresh. Would stay here again without a doubt.

Helpful?
Thank puremichiganstaters
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We're always happy to hear that our guests are satisfied. We look forward to seeing you in the future. Thank you, Tina--Guest Relations More 

Miamisburg, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 9, 2015

This was the first time that me and my wife used this place for parking and it will be the last! First, when we arrived it took them an easy 10 minutes to take our money and then it took another 20 for their guy to come back to the hotel to pick us up and take us to the... More 

Helpful?
Thank beerme247
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, We do appreciate everyone that takes time out of their day to review our hotel. Your review had nothing to do with our hotel, it was with parking. We do apologize if your wait time was exceedingly long. Wires do crossed and mistakes do happen and for that we apologize. Thank you, Tina-Guest relations More 

Abilene
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 29, 2015

Barbara was very nice and friendly and professional at check in. She also provided helpful information. We were happy with our clean, quiet room. We would certainly stay there again and recommend it to other travelers.

Helpful?
Thank InHim4Him
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay with us. Its always a pleasure to hear when a stay has been great. We look forward to seeing you in the future. Thank you again, Tina Rodriguez-Guest Relations More 

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