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Quality Inn and Suites

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1805 Airport Exchange Blvd, Erlanger, KY 41018 (Formerly Baymont Inn)
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1 room 1 guest
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Quality Inn and Suites
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117 Reviews from our TripAdvisor Community

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    34
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
126 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good location 10 minutes from CVG Terminals. Decent amount of well-lit parking. Food / convenience / fuel within walking distance. Check-in was quick, check-out took a while as the desk clerk was more intent on socializing with the shuttle driver than paying attention to me. Was upgraded to Business Suite upon check-in (without asking !). Room was mostly clean except... More 

Was this review helpful? Yes
Chester Springs, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

OLD hotel - and Very Dated Check in desk area messy room furniture stained, carpet stained The person in the am who takes you to the airport is also the front desk clerk! No restaurants nearby Teeny Tiny pillow - never saw such a thing! Crud leaking from wall near showhead The pm shuttle driver EXCELLENT

Was this review helpful? Yes
Chandra S, Guest Relations Manager at Quality Inn and Suites, responded to this review

Dear Ms. Kristi B, We would like to apologize that your stay with us was unsatisfactory. We are currently in the process of upgrading. We hope that in the future you would consider staying with us again. We would love the oportunity to serve you better. Thank you, Tina Rodriguez-Guest Relations More 

Glasgow, Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable and great location for airport. There is a free airport shuttle. No bar or restaurant but the Holiday Inn next door has both. I stayed here when I flew into Cincinnati, and did not think twice about staying when I flew out again.

Was this review helpful? Yes
Chandra S, Guest Relations Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you so much for choosing to stay with us. We appreciate your business and hope to see you again. Thank you again, Tina Rodriguez-Guest Relations More 

Coatesville
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed her for a night for the past 2 years for the 127 sale. Rooms are reasonable, it is close to the airport, and about 10minutes away from Florence, KY. There was no noise, free AM breakfast which includes- eggs, sausage, make your own waffles and various breads ie- toast, bagels, muffins etc. Parking is kind of limited... More 

Was this review helpful? Yes
Chandra S, Guest Relations Manager at Quality Inn and Suites, responded to this review

Dear Danielle, Thank you for being a repeat customer. It is our pleasure to serve you and your family. We look forward to seeing you next year as well. Tina Rodriguez-Guest Relations More 

Phoenix
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel late, after 12 AM and were told to park in the neighboring business’ parking lot for easy access to the room. Our room was supposed to be 2 queen beds, non-smoking. When we got to our room, it was a 1 BR “suite” with a king bed in the bedroom and a sofa sleeper in... More 

Was this review helpful? Yes
Chandra S, General Manager at Quality Inn and Suites, responded to this review

We are truly sorry your experience with us was unsatisfactory. We would like to extend our apologizies and offer you 25% off of a future stay. Your feedback is very important to us, it lets us know where we need to improve. We hope that you will give us a chance to give you a quality experience in the future.... More 

Yigo, Mariana Islands
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had a nice stay, but the hotel shows signs it could use a little TLC. The flapper in the toilet needed to be changed. The aircon made some unnecessary noise. The hallway was kind of warm. The breakfast could have been attended a little better. The room was quiet. We slept very well. Breakfast was better than average. Location... More 

Was this review helpful? Yes
Chandra S, General Manager at Quality Inn and Suites, responded to this review

We would like to extend our apologies that your stay was unsatisfactory. What our guest thinks is very important to us. If ever you are in our area again we would like the opportunity to serve you better. We would like to extend 25% off of a future stay. Thank you and we hope to see you again. More 

Dayton, Ohio
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 22, 2015

My husband and I stayed here on 7-18-15 because we needed to be close to Cincinnati. We wanted to photograph Cincinnati at night. The room was comfortable but it could have used an extra chair. Maybe a recliner because it certainly had the room for it. Everything was in working order and clean. My only problem with this stay was... More 

Was this review helpful? Yes 1
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank you for choosing to stay with us. We're sorry that your stay with us was not excellent. Your concerns are very important to us. We will work on improving. We hope to see you in the future. Thank you again More 

Columbus, Ohio
Level Contributor
313 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed July 15, 2015

I booked here so I would have a place for the All Star Game. There is an airport shuttle and an hourly $2 bus from the airport to downtown Cincy which was quite useful. It was quiet for a location near the airport. Wifi worked fine. The pool was nice (note--has a handicapped chair for access) and is outside. Room... More 

Was this review helpful? Yes
Chandra S, Guest Relations Manager at Quality Inn and Suites, responded to this review

Dear Mr. Gilbert, Thank you for staying with us and taking the time to write such a nice review. It's always a pleasure to hear that our guest enjoyed their stay. We hope you will stay with us again in the future. Tina Rodriguez-Guest Relations More 

Dickson, Tennessee
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 30, 2015

The rooms were pretty nice, not suites at all - that's misleading. It was very quiet, able to get good rest. The pool is beautiful and we used it twice. The linens are older and they could sure use some newer ones. We had ants in our room, in the bathroom and around the sink. We left no food out.... More 

Was this review helpful? Yes 1
Chandra S, Guest Relations Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We're sorry that your visit with us wasn't completely 100%. Our guest thoughts, concerns and opinions help us achieve better standards. We hope that you will stay with us again in the future, so we can serve you better. Thank you again, Tina Rodriguez-Guest Relations More 

1 review
5 of 5 stars Reviewed June 17, 2015 via mobile

I am away from home, in hotels for 38 weeks out of the year. In some cases in one hotel for extended stays. I was met at the front desk by (im guessing the assistant manager) Tina. I had several requests for my room. Before she even checked me in these request were being taken care of. Mind you this... More 

Was this review helpful? Yes
Chandra S, Guest Relations Manager at Quality Inn and Suites, responded to this review

Dear Jeff, thank you for the time you stayed at our hotel. We hope to see you again in the future. Thank you, Tina Rodriguez-Guest Relations More 

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