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All 9 Erlanger hotels

Courtyard by Marriott Cincinnati Airport

3.0 of 5 Hotel   |   3990 Olympic Boulevard, Erlanger, KY 41018
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Ranked #3 of 9 Hotels in Erlanger
A recent review
4 of 5 stars reviewed 3 weeks ago
Josh C Kingsport, Tennessee, United States
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82 reviews from our community

Traveler rating
    18
    39
    15
    8
    2
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23
11
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsport, Tennessee, United States
Top Contributor
53 reviews 53 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a business trip to the Toyota facility. Overall nice experience. Rooms were clean and well taken care of. Beds were soft as most Marriott beds are. Pool was small but it was a indoor pool at least.

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the positive feedback. We try very hard to provide a clean comfortable enviornment for your guests. We look forward to seeing you the next time you are in town. More

Columbus, Ohio, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I visited the Cincinnati area for a concert, and coming from Columbus, I had no knowledge of the area! Because of my relatively young age, I find that workers lack to give me customer service and treat me like a baby. This was not the case with this Marriott. The receptionist was very friendly and informative of the area and... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad you enjoyed your stay. I hope you stay again with us the next time you are in the area. More

Cleveland, Ohio
1 review
4 of 5 stars Reviewed October 17, 2014

I wanted to take the time to write this review at my recent stay here last week, because it's the little things that matters sometimes. I was having the worst day possible and checked in and was ready for bed when I noticed there was a note left by the housekeeper, Jenni, and it made my day that some one... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for you wonderful comments about Jenni and the room. I will gladly pass this on to her. More

Kentucky
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2014

Stayed overnight for child's sporting event. Hotel staff very nice and friendly. They put us in a room away from several other groups that were there. Easy access off the highway and parking was easy. Liked there was a gas station right across the street. The rooms were clean and the bed very, very comfortable. The only downside was the... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback. We take pride in making our guest stays enjoyable. More

Spring Hill, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stayed here recently with my 2 grandchildren. The indoor pool was great for the kids, hotel is clean, nicely decorated and rooms are a good size .It is a great location, close to the airport and Cincinnati. I did have an issue at the hotel with a staff member but when brought to the attention of the General Manager... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks for staying with us with your grand children. I'm glad they enjoyed our indoor pool. More

Secaucus, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 26, 2014

This hotel is about half a mile from the airport ground transportation. Hotel provide a shuttle service from and to the airport in every fifteen minutes. Hotel lobby area is very nice and clean. Staff is friendly and attentive. Rooms are spacious and clean. Even though this hotel is closer to the airport can't hear airplane notice to the room.... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback. Many of our guests stay here because of the location and shuttle service to the airport. Enjoying the Bistro is also a nice way to wind down your day or get a great start in the morning. Thank you for staying and we hope to see your again soon. More

US
Top Contributor
95 reviews 95 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 24, 2014

I travel to Cincinnati quite frequently but this was my first time staying at the Marriott Courtyard at the Cincinnati Airport. This is a very nice hotel and it appears they have gone through some recent renovations. The public areas of the hotel are very nicely done- with comfy couches and chairs to work, or socialize. There is a restaurant... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the kind words. We hope to see you on your next trip to Cincinnati. More

Coral Gables, Florida
Top Contributor
256 reviews 256 reviews
58 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed August 28, 2014

The staff was very friendly and great hospitality from the moment that you are checking in. Right by the expressway and minutes way from the airport. Perfect when you have to leave very early to the airport. They have a gas station with a convenience store right in front of the hotel. Lobby area very nice, modern, with lots of... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad you enjoyed our newly updated guest rooms to go with our new lobby. It is easier to stay with us if your have an early flight to catch. We look forward to seeing your again soon. More

Ocala, Florida, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2014

We recently stayed here for 3 nights. We found it to be very clean & the beds very comfortable. It does have an airport shuttle which we did not need since we had a rental car. It is a very convenient location, easy to find and just far enough off the interstate so that it is very quiet. We would... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thankd you so much for your feedback! We are glad you enjoyed your stay and look forward to seeing your again soon. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2014

The hotel was very clean, beds very comfortable. However, for vacation, the pool was very cold, and the second night, the hot tub was so overheated that even our feet could not stand it. The management lied to us and completely mishandled the issue. Apparently the hot tub can never be adjusted by people onsite, even though the night before... More

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback and bringing this to our attention. By doing so it helps us to see what our guests see. We have had our chief engineer look into the issue. Thanks again and we hope to see you again soon. More

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Additional Information about Courtyard by Marriott Cincinnati Airport

Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott

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