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All 9 Erlanger hotels

Courtyard by Marriott Cincinnati Airport

3.0 of 5 Hotel   |   3990 Olympic Boulevard, Erlanger, KY 41018
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Ranked #4 of 9 hotels in Erlanger
A recent review
5 of 5 stars reviewed 6 days ago
Marcia B Ocala, Florida, United States
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  • Reviews (74)
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74 people have reviewed this hotel

Traveler rating
    16
    33
    15
    8
    2
See reviews for
20
11
5
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Ocala, Florida, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed here for 3 nights. We found it to be very clean & the beds very comfortable. It does have an airport shuttle which we did not need since we had a rental car. It is a very convenient location, easy to find and just far enough off the interstate so that it is very quiet. We would... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was very clean, beds very comfortable. However, for vacation, the pool was very cold, and the second night, the hot tub was so overheated that even our feet could not stand it. The management lied to us and completely mishandled the issue. Apparently the hot tub can never be adjusted by people onsite, even though the night before... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback and bringing this to our attention. By doing so it helps us to see what our guests see. We have had our chief engineer look into the issue. Thanks again and we hope to see you again soon. More

Goodview, Virginia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent the night here 2 days ago. At Check-in, Drew was very nice, friendly and quick. We had a very nice stay. The hotel appears to be new, or at least redone. Clean and tidy. Bed VERY comfortable as well as the room itself. Everyone very nice and concerned about making our stay the best. I liked the extra attention.... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback! I'm glad we were able to provide what your were looking for. I see you noticed that the hotel has recently gone through a renovation to make your stay more enjoyable and our staff is always ready to help. We look forward to seeing you again soon! More

Greenville, South Carolina
Top Contributor
70 reviews 70 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel with a group of 8 other colleagues. Check-in was quick and painless. The hotel was your "typical" Courtyard, nothing to write home about. Positive mention deserves the location near the airport without the usually associated noise level. The surprise came when I received my bill via email. I was charged for an extra room I did... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks you so much for your feedback. We really appreciate you choosing to stay at our hotel. We are still waiting for you to provide the cancellation number for your second room. Once we receive that we will be more that happy to give you a credit. We hope you stay with us again soon.. More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My 2 yr old and I got stuck in Cincinnati airport and this hotel was perfect for an over night stay. The bistro was open till 10p so it was easy for us to get some good. The room and hotel is newly redone, but the staff was the best! Very friendly and helpful which made it very easy on... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so sorry you got stuck at the Cincinnati Airport. We are also very glad we were able to put a positive spin on your travel experience. We hope you made it to your final destination the next day and you were able to get "back on track" Thank you for the wonderful feedback!! More

Wilmore, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our 1 night at this hotel- 2 adults and 2 small children. We politely asked if there were any rooms with 2 double beds available. the lady at the front desk said 'well, you booked through Priceline, so there might be an extra charge for a room with 2 double beds'. I know this is a lie because... More

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback. We are glad you enjoyed many of the aminities of the hotel includung our Bistro. Booking through a third party can be a little tricky. Sometimes there are different rates depending on the amount of beds in the guest room. I'm glad that with your reservation the rates were the same. We hope to see... More

Maquoketa, Iowa
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pleasant one night stay while doing business in Florence. Clean and quiet room. One minus bathroom had a sour dishrag odor in it although it looked very clean. Plenty of room with a desk to work at. Comfortable bed and bedding. Lobby was nice. Had clients meet me there and we had a few beers. Nice atmosphere. One small dislike... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad you enjoyed your stay during your business trip. Thanks for dining with us in out Bistro. We look forward to having you back soon. More

Nottingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were looking for a hotel with jacuzzi around the Cincinatti area as we had plannned a weekend visit to Newport Aquarium. After surfing the hotel sites late on the Thursday, this one appeared to fit the requirement and had a room available. I'll start with the positive - the jacuzzi was excellent, just what we needed to unwind after... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for your feedback. This helps us to see first hand what our guests encounter. That way we can see where we need to inprove. We hope you stay with us again soon. More

Senior Contributor
44 reviews 44 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked 2 rooms for a small family get-together weekend, 4 adults and 3 children. Had adjoining rooms. Rooms were a little smaller than expected but was still comfortable. Slept well. They don't serve a continental breakfast but you are able to order a full breakfast or a la carte items. I ordered a breakfast and shared it with one of... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback! I'm glad your enjoyed the adjoining rooms with your family. Satrbucks is a big draw for our Bistro. Many of our guests really enjoy it. As always, we look forward to seeing you again soon. More

Albany, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

This is an awesome hotel, nice modern rooms and kind staff, nice clean pool/hot tub, The rooms were a little small but just right for my needs, if ever in area again will stay here at the Courtyard Marriott.

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback! We are so glad you enjoyed our newly renovated hotel. Please hurry back soon. More

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Additional Information about Courtyard by Marriott Cincinnati Airport

Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Phone Number:
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cincinnati Airport 3*
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott

21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 
Number of rooms
120

Questions & Answers

Questions? Get answers from Courtyard by Marriott Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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