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Courtyard by Marriott Cincinnati Airport

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3990 Olympic Boulevard, Erlanger, KY 41018
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1 room 1 guest
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Courtyard by Marriott Cincinnati Airport
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Courtyard by Marriott Cincinnati Airport
Courtyard by Marriott Cincinnati Airport
Courtyard by Marriott Cincinnati Airport
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104 Reviews from our TripAdvisor Community

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Traveler rating
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    47
    21
    11
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Phoenix, Arizona
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Another comfortable stay at a Courtyard near Cincinnati Airport. AAA pricing was more affordable this trip to allow me to stay in this comfortable Marriott hotel. Stay was friendly. Prompt pickup at airport by shuttle driver. Overall, very nice stay; plan to return on next trip if price allows. In business park. Bistro within hotel; only a Sushi restaurant within... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

Was an ok stay. Hot tub was not hot, and the pool was ice. How does a hotel not have a roll out bed for extra guests!? The front desk people are great! The beer and refreshments are overly priced. Also, not paying for breakfast that costs more than a trip to the zoo. Very quiet though, had no problems... More 

Was this review helpful? Yes
Jim M, Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

I am sorry to hear you did not enjoy your stay. Most our king rooms do have a pull out sofa. Our hot tub should have been hot and our pool refreshing. I would hope you would give us another try. More 

Louisville
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed overnite for a Reds game. Hotel was awesome. Bed was so comfortable. Breakfast the next morning was pretty good. They needed a better selection for breakfast. One person working counter was great. The cook was very disgruntled and unhappy when any person ordered breakfast that had to be cooked to order to the point that we felt berated... More 

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

I am pleased to here that our hotel was awesome but disturbed that breakfast did not go as well. I will check into your situation and try and correct the problem. I do appreciate you taking the time to make me aware of the problem. More 

Dublin, Ohio
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 12, 2015

I stayed in this hotel recently and the stay was good. Its a old property but in a good condition. People who want to stay close to airport can certainly look at this hotel as it is close and also offers a shuttle. From Cincinnati this hotel is 15-20 minutes drive. The hotel offers free wi-fi, parking. The hotel has... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback. We try to put our best foot forward at all times. We hope you stay with us again soon.. More 

Roy, Utah
Level Contributor
6 reviews
2 of 5 stars Reviewed July 7, 2015 via mobile

We were awakened at 5 AM by the people upstairs talking loudly and opening and closing the patio door. This went on for quite awhile. My husband got dressed and went to the front desk and complained. She said she would call them. Never did hear the phone ring. Noise got louder this time with lots of swearing. Again to... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the feedback. This helps us to see what our guests experience. We will take actions to help prevent this in the future. We also hope you will give us another chance the next time you are in town. More 

United States
Level Contributor
206 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed June 30, 2015

I've stayed a few times here but always quick overnight stays before being out on the road again. Not long enough to enjoy the amenities like the pool or exercise room (if there is one) but the staff I've met are great, the hotel is clean and my room quiet and comfortable. That's pretty much all I ask for! Would... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the kind words! We are glad you enjeyed your stay and hope to see you again soon.. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 28, 2015

At first sight it was an average hotel. As I walked up I saw the night desk attendant and another worker smoking (totally unprofessional in my opinion). Lobby smelled like old socks, elevator was smelly and carpet was stained. Hallway ceiling tiles had lots of water stains and small pieces of trash. The room was clean, which was a blessing... More 

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback.. This helps us to understand what our guests see and experience. We hope that the next time your are in the area you will give us another chance.. More 

Knoxville, Tennessee
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

My husband, daughter, MIL & myself stayed only one night at this hotel so we could attend Reds game. Check in process was fast & easy, same with check out. All staff we encountered were wonderful, helpful & friendly. If we are ever in the area again, I'd def stay here. I try to stay in Marriott any chance I... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

I want to thank you for staying with us and writing such nice comments about our staff. GO REDS! More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 19, 2015

This is a nice, clean, hotel with friendly staff who go out of their way to assist you with anything. The rooms are very quiet and have free wifi. The pool area and lobby are nice. The hotel is in a good location and has a handy shuttle bus. You can purchase breakfast in the lobby as well as Starbucks... More 

Was this review helpful? Yes
Jim M, Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

I would like to thank you for your nice comments about our staff. We appreciate you taking the time to write a review. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2015

This hotel was very beautifully decorated and the staff was friendly and helpful. The landscaping was nicely done and well kept. Room extremely clean and modernly decorated. For whatever reason, the old dingy shower was left in a newly decorated bathroom, which didn't make much sense. There were no trash bash bags in room upon arrival, but called and asked... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks for staying with us and taking the time to write a review for our hotel. More 

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