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All 9 Erlanger hotels

Courtyard by Marriott Cincinnati Airport

3.0 of 5 Hotel   |   3990 Olympic Boulevard, Erlanger, KY 41018
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Ranked #3 of 9 Hotels in Erlanger
A recent review
4 of 5 stars reviewed 4 days ago
Geshan W Secaucus, New Jersey
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77 reviews from our community

Traveler rating
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    36
    15
    8
    2
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20
11
5
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Secaucus, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is about half a mile from the airport ground transportation. Hotel provide a shuttle service from and to the airport in every fifteen minutes. Hotel lobby area is very nice and clean. Staff is friendly and attentive. Rooms are spacious and clean. Even though this hotel is closer to the airport can't hear airplane notice to the room.... More

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US
Top Contributor
94 reviews 94 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I travel to Cincinnati quite frequently but this was my first time staying at the Marriott Courtyard at the Cincinnati Airport. This is a very nice hotel and it appears they have gone through some recent renovations. The public areas of the hotel are very nicely done- with comfy couches and chairs to work, or socialize. There is a restaurant... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the kind words. We hope to see you on your next trip to Cincinnati. More

Coral Gables, Florida
Top Contributor
199 reviews 199 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and great hospitality from the moment that you are checking in. Right by the expressway and minutes way from the airport. Perfect when you have to leave very early to the airport. They have a gas station with a convenience store right in front of the hotel. Lobby area very nice, modern, with lots of... More

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Ocala, Florida, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2014

We recently stayed here for 3 nights. We found it to be very clean & the beds very comfortable. It does have an airport shuttle which we did not need since we had a rental car. It is a very convenient location, easy to find and just far enough off the interstate so that it is very quiet. We would... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2014

The hotel was very clean, beds very comfortable. However, for vacation, the pool was very cold, and the second night, the hot tub was so overheated that even our feet could not stand it. The management lied to us and completely mishandled the issue. Apparently the hot tub can never be adjusted by people onsite, even though the night before... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback and bringing this to our attention. By doing so it helps us to see what our guests see. We have had our chief engineer look into the issue. Thanks again and we hope to see you again soon. More

Goodview, Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014

Spent the night here 2 days ago. At Check-in, Drew was very nice, friendly and quick. We had a very nice stay. The hotel appears to be new, or at least redone. Clean and tidy. Bed VERY comfortable as well as the room itself. Everyone very nice and concerned about making our stay the best. I liked the extra attention.... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback! I'm glad we were able to provide what your were looking for. I see you noticed that the hotel has recently gone through a renovation to make your stay more enjoyable and our staff is always ready to help. We look forward to seeing you again soon! More

Greenville, South Carolina
Top Contributor
70 reviews 70 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 4, 2014

Arrived at the hotel with a group of 8 other colleagues. Check-in was quick and painless. The hotel was your "typical" Courtyard, nothing to write home about. Positive mention deserves the location near the airport without the usually associated noise level. The surprise came when I received my bill via email. I was charged for an extra room I did... More

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks you so much for your feedback. We really appreciate you choosing to stay at our hotel. We are still waiting for you to provide the cancellation number for your second room. Once we receive that we will be more that happy to give you a credit. We hope you stay with us again soon.. More

2 reviews
5 of 5 stars Reviewed August 4, 2014

My 2 yr old and I got stuck in Cincinnati airport and this hotel was perfect for an over night stay. The bistro was open till 10p so it was easy for us to get some good. The room and hotel is newly redone, but the staff was the best! Very friendly and helpful which made it very easy on... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so sorry you got stuck at the Cincinnati Airport. We are also very glad we were able to put a positive spin on your travel experience. We hope you made it to your final destination the next day and you were able to get "back on track" Thank you for the wonderful feedback!! More

Wilmore, Kentucky
Contributor
12 reviews 12 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2014

We enjoyed our 1 night at this hotel- 2 adults and 2 small children. We politely asked if there were any rooms with 2 double beds available. the lady at the front desk said 'well, you booked through Priceline, so there might be an extra charge for a room with 2 double beds'. I know this is a lie because... More

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback. We are glad you enjoyed many of the aminities of the hotel includung our Bistro. Booking through a third party can be a little tricky. Sometimes there are different rates depending on the amount of beds in the guest room. I'm glad that with your reservation the rates were the same. We hope to see... More

Maquoketa, Iowa
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 31, 2014

Pleasant one night stay while doing business in Florence. Clean and quiet room. One minus bathroom had a sour dishrag odor in it although it looked very clean. Plenty of room with a desk to work at. Comfortable bed and bedding. Lobby was nice. Had clients meet me there and we had a few beers. Nice atmosphere. One small dislike... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad you enjoyed your stay during your business trip. Thanks for dining with us in out Bistro. We look forward to having you back soon. More

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Additional Information about Courtyard by Marriott Cincinnati Airport

Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott

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