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All 9 Erlanger hotels

Courtyard by Marriott Cincinnati Airport

3.0 of 5 Hotel   |   3990 Olympic Boulevard, Erlanger, KY 41018
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Courtyard by Marriott Cincinnati Airport
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Ranked #3 of 9 Hotels in Erlanger
A recent review
4 of 5 stars reviewed 4 days ago
Frank S Cleveland, Ohio
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80 reviews from our community

Traveler rating
    18
    37
    15
    8
    2
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22
11
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
1 review
4 of 5 stars Reviewed 4 days ago NEW

I wanted to take the time to write this review at my recent stay here last week, because it's the little things that matters sometimes. I was having the worst day possible and checked in and was ready for bed when I noticed there was a note left by the housekeeper, Jenni, and it made my day that some one... More

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Kentucky
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed overnight for child's sporting event. Hotel staff very nice and friendly. They put us in a room away from several other groups that were there. Easy access off the highway and parking was easy. Liked there was a gas station right across the street. The rooms were clean and the bed very, very comfortable. The only downside was the... More

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Spring Hill, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here recently with my 2 grandchildren. The indoor pool was great for the kids, hotel is clean, nicely decorated and rooms are a good size .It is a great location, close to the airport and Cincinnati. I did have an issue at the hotel with a staff member but when brought to the attention of the General Manager... More

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Secaucus, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is about half a mile from the airport ground transportation. Hotel provide a shuttle service from and to the airport in every fifteen minutes. Hotel lobby area is very nice and clean. Staff is friendly and attentive. Rooms are spacious and clean. Even though this hotel is closer to the airport can't hear airplane notice to the room.... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback. Many of our guests stay here because of the location and shuttle service to the airport. Enjoying the Bistro is also a nice way to wind down your day or get a great start in the morning. Thank you for staying and we hope to see your again soon. More

US
Top Contributor
94 reviews 94 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel to Cincinnati quite frequently but this was my first time staying at the Marriott Courtyard at the Cincinnati Airport. This is a very nice hotel and it appears they have gone through some recent renovations. The public areas of the hotel are very nicely done- with comfy couches and chairs to work, or socialize. There is a restaurant... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the kind words. We hope to see you on your next trip to Cincinnati. More

Coral Gables, Florida
Top Contributor
228 reviews 228 reviews
48 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 28, 2014

The staff was very friendly and great hospitality from the moment that you are checking in. Right by the expressway and minutes way from the airport. Perfect when you have to leave very early to the airport. They have a gas station with a convenience store right in front of the hotel. Lobby area very nice, modern, with lots of... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad you enjoyed our newly updated guest rooms to go with our new lobby. It is easier to stay with us if your have an early flight to catch. We look forward to seeing your again soon. More

Ocala, Florida, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2014

We recently stayed here for 3 nights. We found it to be very clean & the beds very comfortable. It does have an airport shuttle which we did not need since we had a rental car. It is a very convenient location, easy to find and just far enough off the interstate so that it is very quiet. We would... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thankd you so much for your feedback! We are glad you enjoyed your stay and look forward to seeing your again soon. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2014

The hotel was very clean, beds very comfortable. However, for vacation, the pool was very cold, and the second night, the hot tub was so overheated that even our feet could not stand it. The management lied to us and completely mishandled the issue. Apparently the hot tub can never be adjusted by people onsite, even though the night before... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback and bringing this to our attention. By doing so it helps us to see what our guests see. We have had our chief engineer look into the issue. Thanks again and we hope to see you again soon. More

Goodview, Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

Spent the night here 2 days ago. At Check-in, Drew was very nice, friendly and quick. We had a very nice stay. The hotel appears to be new, or at least redone. Clean and tidy. Bed VERY comfortable as well as the room itself. Everyone very nice and concerned about making our stay the best. I liked the extra attention.... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback! I'm glad we were able to provide what your were looking for. I see you noticed that the hotel has recently gone through a renovation to make your stay more enjoyable and our staff is always ready to help. We look forward to seeing you again soon! More

Greenville, South Carolina
Top Contributor
70 reviews 70 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 4, 2014

Arrived at the hotel with a group of 8 other colleagues. Check-in was quick and painless. The hotel was your "typical" Courtyard, nothing to write home about. Positive mention deserves the location near the airport without the usually associated noise level. The surprise came when I received my bill via email. I was charged for an extra room I did... More

Was this review helpful? Yes 1
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks you so much for your feedback. We really appreciate you choosing to stay at our hotel. We are still waiting for you to provide the cancellation number for your second room. Once we receive that we will be more that happy to give you a credit. We hope you stay with us again soon.. More

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Additional Information about Courtyard by Marriott Cincinnati Airport

Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott

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