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All 9 Erlanger hotels

Courtyard by Marriott Cincinnati Airport

3.0 of 5 Hotel   |   3990 Olympic Boulevard, Erlanger, KY 41018
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Courtyard by Marriott Cincinnati Airport
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65%
Ranked #4 of 9 hotels in Erlanger
A recent review
5 of 5 stars reviewed 4 days ago
atarnove Maple Valley, Washington
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61 people have reviewed this hotel

Traveler rating
    12
    28
    12
    7
    2
See reviews for
15
9
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Maple Valley, Washington
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have not written a review for quit some time but this experience made me want to share. This is my second time staying at tis property. I was pleased on my last visit in Feb. The airport driver was friendly and helpful, Stepanie at the front desk friendly and very professional. I had dinner at the Bistro and the... More

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Brookville, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms were nice and very clean. The Staff was very helpful and professional. Overall great stay and I would not hesitate staying at this location again. The only thing that we didn't like were the showers. They were like something you would find in a nursing home, but overall great stay!

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Port Ewen, New York, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there for business at the METS center so it was very close and convienient. The staff was amazingly helpful and friendly. They accomodated several last minute requests from us and also put up with us crowding their lobby way until the wee hours. The shuttle service was very prompt and friendly. I also thought the availability of a... More

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Lawrenceburg, Kentucky
1 review
2 of 5 stars Reviewed February 17, 2014

This hotel was a mess when we stayed there on 2/15/2014. The carpets on floor 2 were awful & had not been vacuumed since the new carpet was put in. Our room itself was not cleaned well at all. Bathroom was obviously not swept, and the tub had long dark hairs on it and in it. Trash cans in the... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for your feedback. It helps us know how we are doing in our customer's eyes. I do know that the hallway carpet had carpet pilings left from the installation. Our contractor advised us to not touch anything for 48 hours, so the glue would set up. This is the last stage of our remodel. The curtains are being... More

Travelers are raving about these Erlanger hotels

Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2013

This hotel is a solid option for business travelers. The hotel is conveniently located near the airport and there is a free shuttle. Like many Courtyards, this one was recently updated and the rooms are in good condition. My room was clean and comfortable. The service was friendly and welcoming.

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so happy you stayed with us! Since we are close to the airport the complementary schuttle is a wise choice. We always strive to stay on the cutting edge and provide an updated hotel for our guests. We look forward to seeing your again in the near future! More

Mount Albert, ON
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 22, 2013 via mobile

Stayed here while traveling. Nice hotel with recent upgrades, everything was clean enough for me and my wife. They could do to look at their coffee makers in room ...they simply don't make what anyone should call coffee...not bad coffee...not really coffee at all. Also, having had a view of their dumpster from our room, they would be advised to... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback! We are constantly trying to improve what our guests want. Knowing the coffee is an important part of the stay, we added Starbucks in our lobby to enhance the guest experience. We also strive to positively impact every guest with great service. We hope you stay again soon! More

Greensboro
Top Contributor
106 reviews 106 reviews
65 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 20, 2013

The location is near the airport with free shuttle. It is very convenient to I75 and Cincinnati. There are plenty of restaurants and shopping within 5 miles. This property is due a room renovation but service levels are great, beds are comfortable and bistro food is descent. I recommend and will stay again.

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feed back! Since your last stay we have started the room renovations and will be completed early next year. We strive to provide our guests a up to date efficient place to stay. We hope to see you again soon! More

Orange Beach, Alabama, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2013

The staff was quite friendly. I was late arriving, the front desk, made me feel as though that was no problem. The wifi was fast and had no glitches. Which is a welcome relief. The reception area, had been remodeled and was quite nice. My room was clean and adequate.

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad that you enjoyed your stay with us! Our staff strives to go out of their way to make your feel welcomed. Our Bistro was part of out renovation and we are glad you liked it. We hope your stay again soon! More

Powell, Wyoming
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 23, 2013

I drove late and did not care to go hotel shopping, so stopped at first hotel I came to. They only had full sized beds left, so I told the desk clerk that I would check on the other side of the interstate. She got out a paper and informed me that their rates were the same, so I wouldn't... More

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Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

I'm very sorry about the experience you had during your last stay. We really do appreciate your feedback. It helps us to understand what our guests are seeing and expect. The night you stayed was a busy night for our hotel. We were very limited in the room types we could offer being as though we were close to sold... More

Matawan, New Jersey
1 review
4 of 5 stars Reviewed October 9, 2013

The room service was very nice. They keep everything very clean. They change the towels, clean bed every day. The breakfast is awesome. They keep 2-3 days in the weekdays and give wine, some food to eat in the evening.

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the positive feedback! As a Marriott branded hotel we strive to provide great guest service and try to positively impact each and every guest. We hope your stay with us again soon! More

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Additional Information about Courtyard by Marriott Cincinnati Airport

Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott
Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Phone Number:
Location: United States > Kentucky > Erlanger
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Erlanger
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Cincinnati Airport 3*
Official Description (provided by the hotel):
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 
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