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Courtyard by Marriott Cincinnati Airport

3.0 of 5 3990 Olympic Boulevard, Erlanger, KY 41018
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Courtyard by Marriott Cincinnati Airport
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Courtyard by Marriott Cincinnati Airport
Courtyard by Marriott Cincinnati Airport
Courtyard by Marriott Cincinnati Airport
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85 reviews from our community

Traveler rating
    18
    40
    17
    8
    2
See reviews for
23
11
6
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mason, Ohio
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stay in Marriott brands almost every week. Generally good staff, well appointed rooms, quiet.... Loudest air conditioner I have experienced in years and turned on and off every 4 minutes. Internet was very poor and other guest was changing room for 3rd time in hopes of getting a better connection. Hotel upgraded but you could not tell by the room... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback. This lets us see what our customers experience first hand. I can say that the internet is being upgraded as I am responding to you. Once upgraded the internet will be much faster! I hope you give us another chance the next time you are in town.. More 

The Woodlands, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a newly remodeled hotel, but the are still some areas they could improve upon. The room was clean and nicely remodeled, but it looks like it was only partially remodeled because certain areas like the smoke detectors light switches and wall plates were old, yellow and very dirty. The air conditioner did not work properly and I woke... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback. We have recently remodeled our hotel. and are always making improvements. We hope you will give us a second chance to stay with us again soon. More 

Boston
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed during the first week of December on business. The rooms were great, comfy bed, clean, modern, decorated nicely! There is an indoor pool and hot tub which are also great. The only thing this property is lacking is food after breakfast, which for the record is great!!! Dinner on the other hand is not. I ordered a burger... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks for staying with us at The Courtyard Cincinnati Airport. I am glad you enjoyed your stay along with breakfast but it seems we droped the ball at dinner. We will certanly work on that going forward. More 

Kingsport, Tennessee, United States
Top Contributor
61 reviews 61 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 3, 2014

Stayed at this hotel for a business trip to the Toyota facility. Overall nice experience. Rooms were clean and well taken care of. Beds were soft as most Marriott beds are. Pool was small but it was a indoor pool at least.

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the positive feedback. We try very hard to provide a clean comfortable enviornment for your guests. We look forward to seeing you the next time you are in town. More 

Columbus, Ohio, United States
2 reviews
4 of 5 stars Reviewed October 27, 2014

I visited the Cincinnati area for a concert, and coming from Columbus, I had no knowledge of the area! Because of my relatively young age, I find that workers lack to give me customer service and treat me like a baby. This was not the case with this Marriott. The receptionist was very friendly and informative of the area and... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

We are so glad you enjoyed your stay. I hope you stay again with us the next time you are in the area. More 

Cleveland, Ohio
1 review
4 of 5 stars Reviewed October 17, 2014

I wanted to take the time to write this review at my recent stay here last week, because it's the little things that matters sometimes. I was having the worst day possible and checked in and was ready for bed when I noticed there was a note left by the housekeeper, Jenni, and it made my day that some one... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for you wonderful comments about Jenni and the room. I will gladly pass this on to her. More 

Kentucky
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2014

Stayed overnight for child's sporting event. Hotel staff very nice and friendly. They put us in a room away from several other groups that were there. Easy access off the highway and parking was easy. Liked there was a gas station right across the street. The rooms were clean and the bed very, very comfortable. The only downside was the... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for your feedback. We take pride in making our guest stays enjoyable. More 

Spring Hill, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stayed here recently with my 2 grandchildren. The indoor pool was great for the kids, hotel is clean, nicely decorated and rooms are a good size .It is a great location, close to the airport and Cincinnati. I did have an issue at the hotel with a staff member but when brought to the attention of the General Manager... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thanks for staying with us with your grand children. I'm glad they enjoyed our indoor pool. More 

Secaucus, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 26, 2014

This hotel is about half a mile from the airport ground transportation. Hotel provide a shuttle service from and to the airport in every fifteen minutes. Hotel lobby area is very nice and clean. Staff is friendly and attentive. Rooms are spacious and clean. Even though this hotel is closer to the airport can't hear airplane notice to the room.... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you for the feedback. Many of our guests stay here because of the location and shuttle service to the airport. Enjoying the Bistro is also a nice way to wind down your day or get a great start in the morning. Thank you for staying and we hope to see your again soon. More 

US
Top Contributor
96 reviews 96 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 24, 2014

I travel to Cincinnati quite frequently but this was my first time staying at the Marriott Courtyard at the Cincinnati Airport. This is a very nice hotel and it appears they have gone through some recent renovations. The public areas of the hotel are very nicely done- with comfy couches and chairs to work, or socialize. There is a restaurant... More 

Was this review helpful? Yes
Jim M, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review

Thank you so much for the kind words. We hope to see you on your next trip to Cincinnati. More 

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Additional Information about Courtyard by Marriott Cincinnati Airport

Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Location: United States > Kentucky > Erlanger
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott

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