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Wingate by Wyndham Cincinnati Airport / Erlanger

Certificate of Excellence
2.5 of 5
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605 Viox Road, I-75/71 at Exit 184, Erlanger, KY 41018
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Wingate by Wyndham Cincinnati Airport / Erlanger
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Ranked #1 of 9 Hotels in Erlanger
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Leila M Cincinnati, Ohio
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673 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Cincinnati, Ohio
1 review
3 of 5 stars Reviewed yesterday NEW

Disappointed with stay, rooms not nearly as clean or comfortable as they should be for this price and no cable for two nights unacceptable should have discounted rate or invest in fire tv sticks as backup plan s

Review collected in partnership with Wingate by Wyndham

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Kansas City, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at the Wyndham Cincinnati for business in June. It was a beautifully clean hotel with great service. I will absolutely be back again if I am in the area.

Review collected in partnership with Wingate by Wyndham

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Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 3 days ago NEW

Was not informed of a new policy change when I made the reservation. The room was on the 2nd floor all the way at the end of hall. The walls in the room had stuff all over them, lamp shades had holes, bathroom had black hair in it, big red stain on the carpet, u could hear people above us... More 

Review collected in partnership with Wingate by Wyndham

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Tabitha M, Director of Sales at Wingate by Wyndham Cincinnati Airport / Erlanger, responded to this review

Dear Guest, It is the desire of Wingate Cincinnati Airport that each guest enter a clean room that exceeds their expectations. We definitely apologize for our failure and the delay this caused in your plans. Once the front desk was informed of our error we did send a staff member up to clean your room. We greatly apologize once again.... More 

Newburgh, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My family were going to Cincinnati for a July 4th weekend trip and decided on this hotel. The hotel appears to be nice from the outside and as you come in the lobby but that's about where the good part of the stay stopped.... Immediately we are told all of the things that are "out of service" and not working... More 

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Tabitha M, Director of Sales at Wingate by Wyndham Cincinnati Airport / Erlanger, responded to this review

Dear Guest, Wingate Cincinnati Airport apologizes for the inconveniences you had to endure during your stay with us. Despite our unfortunate and untimely break down in our spa pump our pool remained open and we hope that your children enjoyed swimming. With our Time Warner service, the company was experiencing a technical difficulty due to the electrical storm therefore there... More 

Brunswick, Ohio
2 of 5 stars Reviewed 4 days ago NEW

In town for a doctor's appt. Upon checking in I mentioned how bad my back was hurting from so much travel and I couldn't wait to get into their hot tub. Not once did the front desk personnel mention the jets didn't work, although the water was very warm. We had to keep the bathroom door closed to keep down... More 

Review collected in partnership with Wingate by Wyndham

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Decatur, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

This is a nice property but we experienced very poor customer service. We had booked two rooms through Hotwire for 2 adults, 2 children (teens) and requested rooms with double beds. We were told that the Hotwire booking was for single king bed rooms and that we would have to pay a surcharge for each room if we wanted two... More 

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Tabitha M, Director of Sales at Wingate by Wyndham Cincinnati Airport / Erlanger, responded to this review

Dear Guest, I apologize for the confusion over room type reserved and your desired room type. Wingate’s reservation system takes reservations as they are made from the guest. When you booked through Hotwire, and not hotel or brand direct, your agreement is with that third party. You were given what you reserved through that third party. Your reservation was made... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The night staff on June 25th was absolutely amazing. Mark and Paul were very helpful and so kind. They were very funny cheerful people. I would definitely recommend this place with those two on staff.

Was this review helpful? Yes
Tabitha M, Director of Sales at Wingate by Wyndham Cincinnati Airport / Erlanger, responded to this review

Dear Guest, Thank you for your kind words about our staff at Wingate Cincinnati Airport. I am happy to hear that you found the interaction with our front desk agents pleasant and accommodating to your needs. We definitely value each of our employees as they are the reason why so many guest and corporations decide to return. Mark and Paul... More 

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