Drove several hours to get to this Hampton Inn. Got into room, dead dog tired. Walked into bathroom and placed hands one counter to collect my thoughts for a second. Placed my hand on a wet washcloth. I opened door and flung it down the hallway. Then went to toilet and noticed someone else's pubic hair on toilet seat. Trying...
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Recently, I was working in the Radcliff, Kentucky area but was staying in nearby Elizabethtown at the Hampton Inn. I typically prefer using Hamptons, since they tend to have a certain amount of consistency from location to location. While this location had most of the things I have come to expect from Hampton Inn, there were a few areas that...
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Checked in and when we got to the room it was a smoking room which we will not stay in. The front desk made the switch with no issues. The room was extremely HOT when we arrived. Air did work but had it on high all night. Breakfast ok. Clerk at check-out very friendly and asked if they could do...
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Hello karly49! Thank you so much for taking the time to share your experience at our Hampton. I am pleased to hear that our team took good care of you during your stay with us, and that we were able to promptly swtich your room. I'm so sorry the room was hot upon check-in; this year's Kentucky "winter" has us...
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Clean, new, great central location with plenty of restaurants and shopping nearby. Great hot breakfast and good gym, but pool is outside near back parking lot. 15 minutes from Ft. Knox.
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Hi Famly04! Thank you so much for your generous gift of feedback about your experience in Elizabethtown/Radcliff! Although we proudly boast all the amenities you have listed, including our fresh and clean rooms and beds, our fitness center, delicious hot breakfast, and shopping/dining options, our pool/spa are centrally located indoors, rather than being outdoors as you have mentioned. Seems this...
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We spent just one night at this Hampton Inn. We enjoy Hampton's and they are usually our hotel of choice when traveling. This one was very nice, but the real asset is the staff. EVERYONE we encountered was gracious, helpful and friendly. Since we checked in after dark, we didn't notice the train track that is very close by. Only...
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Hello from Elizabethtown, dianeluvsmx! Thank you so much for sharing your experience at our Hampton. I am pleased to hear that our team showed you their love for our guests - we always say that its the staff, not the stuff, that hotel guests remember and keep our guests coming back to see us! We look forward to seeing you...
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While traveling from Nashville, Tn to our home in Indiana, we stopped at this hotel. Since the Hampton Inn is one of our favorite hotels, we were looking for one. This one is exceptional! The staff is fabulous, friendly, always helping with a genuine smile. They were cooking hamburgers and hot dogs served with chips, etc, as we were checking...
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Greetings, Frances D! Thank you so much for your kind words about our Hampton - we truly love serving our guests and are so glad it shows! We have a wonderful time interacting with our guests at our Manager's Reception Monday - Wednesday nights, and also love celebrating holidays and special events with surprises like apple cider. I am pleased...
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This property is well kept, clean, rooms are large, beds are comfortable. Breakfast is your standard Hampton Inn but staff is attentive and everything is very clean. They take great care of customers and building. Plenty of food and services in the local area.
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Hello justjo30! Thank you so much for sharing your experience at our Hampton in Elizabethtown! I am so pleased to hear you enjoyed your stay with us - our number one priority is our guests comfort and satisfaction while staying with us. We absolutely have great restaurants and shopping nearby, as well as all the other Hampton amenities here on...
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First off let me state that my family and I travel a good bit and almost always stay at a Hampton due to usually good service and cleanliness . Therefore I found and booked this hotel expecting the same. Boy was I wrong.
When we first arrived and entered the hotel the stench of clorine overwhelmed us. Not that big...
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Hello MeMeAWB! Thank you so much for your gift of feedback regarding your stay with us. Without this type of valuable feedback, we are not able to keep improving our hotel and service, and take care of issues when they arise. In this case, we absolutely took care of the root of the issue in the immediate time frame after...
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The front desk people (both men) were terrific both when we checked in and checked out. The breakfast attendant was so friendly and went out of her way to be helpful. Our room was a pretty cool when we checked in and we had to turn on the heat to warm it up a bit. It was difficult to find...
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Hi SpartanFan! I want to first thank you for your gift of feedback and taking the time to share your experience here at our Hampton. On behalf of the team, thank you for your kind words, but we are truly excited that we provided you with service that will bring you back to see us! Our team loves what they...
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I stayed here a few times and was never really blown away by the service. Certainly I have experienced better Hampton Inns. There are a lot of hotel choices in this area, so I expected better. Having said that it is a good price, close to food, and quick to the interstate.
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Dear jwrichte, thank you so much for taking the time to give us the gift of feedback. Without this type of insight, we are never able to improve our guest service, which is our absolute priority. We will not rest until we blow every guest away with our service, friendliness and hamptonality! We have made great strides in recent months...
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