We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Elizabethtown hotels

BEST WESTERN Atrium Gardens

2.0 of 5 Hotel   |   1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN Atrium Gardens to your Saves list
BEST WESTERN Atrium Gardens
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
57%
Ranked #10 of 17 hotels in Elizabethtown
A recent review
5 of 5 stars reviewed 3 days ago
Jackie F Milton, Florida
  • Overview
  • Reviews (144)
  • Photos (24)
  • Amenities
  • Room tips (17)
  • Location
  • More
Write a Review

144 people have reviewed this hotel

Traveler rating
    34
    48
    20
    22
    20
See reviews for
57
38
8
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Milton, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stay here every time we pass through. It's in a great location with lots of restaurants in walking distance. Each restaurant also provides a discount when you show your room key. We love the indoor pool and it's pet friendly. The breakfast options are always great for a family. There's something for everyone.

Was this review helpful? Yes
Rousseau, Kentucky, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Every staff member there was nothing but helpful. Checking in and out was very easy. HOWEVER...this is not a clean hotel. There was mold on the ceiling in the bathroom, no one had swept/mopped behind the door of the bathroom for a really long time. The bathtub and toilet were dirty in places. (Thank goodness I brought clorox wipes) The... More

Was this review helpful? Yes
Mentor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and staff gave exceptional service, especially Todd and Nicole. Especially grateful to Todd, who was largely responsible for arranging to have a package we have left behind overnighted to us at our next hotel. We understand he was very busy with other tasks that day as well, but followed through on this extra request. Also, plenty of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for your kind words. So glad your gift arrived on time. Hope the wedding went well and I'm glad to hear you had a safe trip down south. If you are coming back through we would be honored to have you as our guest again. More

1 review
2 of 5 stars Reviewed 6 days ago NEW

Room was not cleaned properly. Smelled like smoke in a non smoking room. Had four long Hairs in bathroom and the carpet needed vacuumed. In back of facility the dumpsters were wide open and trash all over the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I'm very sorry for the issues you had with your stay. Its very disappointing to here complaints like this. I assure you that this lack of cleanliness is not tolerated by me; and is not a practice of this hotel as a whole. However, I do appreciate you letting me know, and these issue will be addressed. Thank you for... More

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the Best Best Western I have stayed at. The room was nice and clean with a large jacuzzi. Bed was very comfortable. Staff was super nice especially Chris Wilson. Free breakfast was great. Nice pool and work-out room. My top recommendation if you truly want a nice hotel to stay. Plenty of good restaurants close by.

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I'm very pleased to hear your satisfaction with you recent visit with us at Best Western Atruim Gardens. Your comments are greatly appreciated and your time for taking the survey is also appreciated. Safe Travels More

San Antonio, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff at this hotel are very friendly and helpful. Nice atrium with pool and plants, where you can enjoy your meals. Each time I've stayed there I've needed "something extra" in the way of service and the helpful staff have always accommodated my needs. If you're traveling with a pet, this is a great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Yes a great place to bring your pets!!! Best Westerns across the nation offer this accomodation at several locations. Your pets are guest here and are treated as guest. Thank you for stopping by on your way through "hollywood" Elizabethtown, Ky. SAFE TRAVELS More

Nashville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

The service here is wonderful. The hotel does need updates and improvements but the staff goes out of their way to do all they can while you are there. They need to have some nonsmoking signs posted in some areas as we ran into patrons smoking in the hotel. The staff did try to take care of the smell right... More

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for visiting with us. Also, thank you for letting us know about smoking in non smoking areas. Signs have been posted in the Atrium thanks to your suggestions. Its guest like you that help me make changes by your comments. A good reason why trip advisor is a helpful tool for Hotels. Thank you and SAFE TRAVELS More

clintonville, United States
1 review
5 of 5 stars Reviewed 1 week ago

had a pleasent stay staff was very accomadating! Rooms were very clean and the beds were comfortable. Breakfast was very satisfying and i loved that coffee was available 24/7. Would recommend this place to family and friends!

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thyank you for commenting on Trip Advisor. I'm pleased the staff was friendly and happy in you enjoyed the 24/7 coffee station.. Come back and visit all time. SAFE TRAVELS More

amiga1109
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We arrived on 04 July for a Baseball Tournament (this was a host hotel.) The check in was fast and courteous which I thought was a good start, With the exception of the employees who were courteous I was very disappointed. We stayed here from 04 Jul-10 July. As I sit here writing this review on our last night I... More

Was this review helpful? Yes 1
Bowling Green, Kentucky
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Had an easy check in with Chris. He even wrote out directions on where to go see the fireworks later that night. I had booked a king room w/a sofa bed, microwave, frig, 2 person tub w/jets. Upon checking in found out this was on the 2nd floor. (I had broken my foot the day before). Then was told there... More

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I'm glad you responded on trip advisor. I take each guest concerns to heart and I was disappointed after our conversation that we could not have serve you better. Although you were satisfied with my discount I again want to apologize. It was a pleasure talking to you, and if you are in our area again feel free to call... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Atrium Gardens, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Atrium Gardens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Atrium Gardens

Address: 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Atrium Gardens 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Expedia, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, Venere, Agoda and Otel so you can book your BEST WESTERN Atrium Gardens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Elizabethtown
Best Western Hotel Elizabethtown
Elizabethtown Best Western

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Room/suite (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (6)
Viewed
Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
127

See which rooms travelers prefer