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BEST WESTERN Atrium Gardens

2.0 of 5 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
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BEST WESTERN Atrium Gardens
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BEST WESTERN Atrium Gardens
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164 reviews from our community

Traveler rating
    41
    52
    22
    26
    23
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65
44
8
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brookville, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here as a half-way point between bourbon distilleries and Lincoln sites and it was very convenient. Close to a lot of shopping, restaurants and the highway. The room was clean and the breakfast choices were fine. Our only complaint was that we had a room that faced the atrium (they were allegedly booked up and couldn't move us-girl... More

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Jewett, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Very poor atmosphere in room and odor in the whole place. Would not recommend. Continental breakfast was awful. Room service was very poor. Pool area too cold for time of year. Booked 3 weeks ahead and was not given the manager discount that they were giving at the time of arrival. Fire alarm went off and guest we not notified... More

Review collected in partnership with Best Western

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LaPorte, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Check-in and check-out were fast & courteous. Hotel has an awesome Atrium garden for the pool area. Handicap chair lift for the pool as well. Renovation in progress but no problems with that. Would highly recommend this hotel!!

Review collected in partnership with Best Western

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Nashville, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I thought the overall for this hotel was very good. Unfortunately there are no elevators for handicap on 2nd floor. (say they will be in 6 months) Maid missed the bathroom for cleaning but we got in too late to bother ... went to bed... The breakfast although very good was crowded if they had more tables they would have... More

Review collected in partnership with Best Western

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Zionsville, Indiana
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel allows smoking and pets. Many rooms smell like smoke, even the ones that are deemed "non smoking". Some hallways smelled like smoke and old built up smoke. Unhealthy and gross. Big and little dogs walking in hallways throughout my time there. Don't like to share hotels with dogs or know that they could have slept in the same... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 weeks ago

I was a little worried about staying here, But I was very pleased in our rooms,service and breakfast. Would stay here again. I suggest your staying here if your in the Elizabethtown area. We had our service dog with us and they went out of there way to make us and MY dog feel welcome.

Review collected in partnership with Best Western

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Youngsville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2014 via mobile

When we arrived staff was friendly and the lobby was clean. We got to our room and found cobwebs above "kitchenette" area and the bathroom was "renovated". The new counters were not installed properly; ripped or missing wall paper around the edges. Decided not to worry about that part since my husband and I are pretty forgiving people. When we... More

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Elizabethtown, United States
1 review
1 of 5 stars Reviewed August 29, 2014

The room was nice, the staff was nice, and we had a comfortable stay.... until I went into the bathroom. I was offered the spa upgrade which I accepted thinking my children would enjoy a fun bath before we embarked on another long road trip. However, the spa jets were covered in black mold/mildew rendering the entire bathtub unusable. I... More

Review collected in partnership with Best Western

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I first want to apologize for your dissatisfaction of our guestroom bathroom. This is not a normal problem I hear and was very disturb when I read this. We are taking strong actions to assure that our Jacuzzi tubs as well as the entire room is properly cleaned. I set our standards high when it comes to cleanliness, and this... More

Hanson, KY
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 27, 2014

On a trip to Campbellsville, in a hotel search, the Best Western Atrium Gardens came up. We were traveling with our 7 year old grandson and he LOVES to swim! We specifically chose this hotel for the pool. On arrival, we were never told the pool was actually closed due to waiting on repair parts. After checking in and a... More

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for responding on trip advisor. Our pool is up and running now. As you could tell we were upgrading our Atrium area to be a more pleasant area. Pool is freshly painted and awaiting your return. Thanks again and WE look forward to seeing you again. SAFE TRAVELS More

Seminole, Florida, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

Made reserv. for my husband & I & another couple. We were going to see the Lincoln Jamboree in Hodgenville & wanted a hotel close. Would highly recommend this hotel for the money. Also, we had their breakfast & were very pleased with the breakfast rm. & what they offered.

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for leaving a response on trip advisor. I'm pleased when our guest take time to give their opioion. We strive to give a top quality experience for each of our guest and glad to hear we did that for you. Please come back and visit us again and see all the improvements we are currently doing. Thanks again... More

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Additional Information about BEST WESTERN Atrium Gardens

Address: 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
Location: United States > Kentucky > Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Atrium Gardens 2*
Number of rooms: 127
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Also Known As:
Best Western Elizabethtown
Best Western Hotel Elizabethtown
Elizabethtown Best Western

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