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All 17 Elizabethtown hotels

BEST WESTERN Atrium Gardens

2.0 of 5 Hotel   |   1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
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57%
Ranked #10 of 17 hotels in Elizabethtown
A recent review
4 of 5 stars reviewed 3 days ago
Jeffrey M OFallon, United States
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  • Reviews (146)
  • Photos (24)
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  • Room tips (17)
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146 people have reviewed this hotel

Traveler rating
    35
    49
    20
    22
    20
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59
38
8
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
OFallon, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Professional staff; nice pool/atrium; Accommodations were very good. Free pizza in the evening and very good continental breakfast (eggs, waffles, cereal, sausage, muffins etc). Well worth the price. Walking distance to several eating locations. We'd stay again if we are in the area.

Review collected in partnership with Best Western

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Brandon, Florida
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 3 days ago NEW

It is called the atrium because the center of the hotel has a nice relaxing indoor pool space. Very attentive staff especially for the morning complimentary breakfast. No elevators, inside stairs. Would stay here again.

Review collected in partnership with Best Western

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Milton, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We stay here every time we pass through. It's in a great location with lots of restaurants in walking distance. Each restaurant also provides a discount when you show your room key. We love the indoor pool and it's pet friendly. The breakfast options are always great for a family. There's something for everyone.

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Rousseau, Kentucky, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Every staff member there was nothing but helpful. Checking in and out was very easy. HOWEVER...this is not a clean hotel. There was mold on the ceiling in the bathroom, no one had swept/mopped behind the door of the bathroom for a really long time. The bathtub and toilet were dirty in places. (Thank goodness I brought clorox wipes) The... More

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Mentor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel and staff gave exceptional service, especially Todd and Nicole. Especially grateful to Todd, who was largely responsible for arranging to have a package we have left behind overnighted to us at our next hotel. We understand he was very busy with other tasks that day as well, but followed through on this extra request. Also, plenty of... More

Review collected in partnership with Best Western

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for your kind words. So glad your gift arrived on time. Hope the wedding went well and I'm glad to hear you had a safe trip down south. If you are coming back through we would be honored to have you as our guest again. More

1 review
2 of 5 stars Reviewed 1 week ago

Room was not cleaned properly. Smelled like smoke in a non smoking room. Had four long Hairs in bathroom and the carpet needed vacuumed. In back of facility the dumpsters were wide open and trash all over the area.

Review collected in partnership with Best Western

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I'm very sorry for the issues you had with your stay. Its very disappointing to here complaints like this. I assure you that this lack of cleanliness is not tolerated by me; and is not a practice of this hotel as a whole. However, I do appreciate you letting me know, and these issue will be addressed. Thank you for... More

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the Best Best Western I have stayed at. The room was nice and clean with a large jacuzzi. Bed was very comfortable. Staff was super nice especially Chris Wilson. Free breakfast was great. Nice pool and work-out room. My top recommendation if you truly want a nice hotel to stay. Plenty of good restaurants close by.

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I'm very pleased to hear your satisfaction with you recent visit with us at Best Western Atruim Gardens. Your comments are greatly appreciated and your time for taking the survey is also appreciated. Safe Travels More

San Antonio, TX, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are very friendly and helpful. Nice atrium with pool and plants, where you can enjoy your meals. Each time I've stayed there I've needed "something extra" in the way of service and the helpful staff have always accommodated my needs. If you're traveling with a pet, this is a great place to stay.

Review collected in partnership with Best Western

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Yes a great place to bring your pets!!! Best Westerns across the nation offer this accomodation at several locations. Your pets are guest here and are treated as guest. Thank you for stopping by on your way through "hollywood" Elizabethtown, Ky. SAFE TRAVELS More

Nashville, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

The service here is wonderful. The hotel does need updates and improvements but the staff goes out of their way to do all they can while you are there. They need to have some nonsmoking signs posted in some areas as we ran into patrons smoking in the hotel. The staff did try to take care of the smell right... More

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for visiting with us. Also, thank you for letting us know about smoking in non smoking areas. Signs have been posted in the Atrium thanks to your suggestions. Its guest like you that help me make changes by your comments. A good reason why trip advisor is a helpful tool for Hotels. Thank you and SAFE TRAVELS More

clintonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

had a pleasent stay staff was very accomadating! Rooms were very clean and the beds were comfortable. Breakfast was very satisfying and i loved that coffee was available 24/7. Would recommend this place to family and friends!

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thyank you for commenting on Trip Advisor. I'm pleased the staff was friendly and happy in you enjoyed the 24/7 coffee station.. Come back and visit all time. SAFE TRAVELS More

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Additional Information about BEST WESTERN Atrium Gardens

Address: 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Atrium Gardens 2*
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Also Known As:
Best Western Elizabethtown
Best Western Hotel Elizabethtown
Elizabethtown Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
127

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