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All 17 Elizabethtown hotels

BEST WESTERN Atrium Gardens

2.0 of 5 Hotel   |   1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
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Ranked #9 of 17 hotels in Elizabethtown
A recent review
5 of 5 stars reviewed 2 days ago
carolynt118 Seminole, Florida, USA
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155 people have reviewed this hotel

Traveler rating
    39
    49
    22
    24
    21
See reviews for
61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Seminole, Florida, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Made reserv. for my husband & I & another couple. We were going to see the Lincoln Jamboree in Hodgenville & wanted a hotel close. Would highly recommend this hotel for the money. Also, we had their breakfast & were very pleased with the breakfast rm. & what they offered.

Review collected in partnership with Best Western

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Laval, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My boyfriend and I rode in on our motorcycles and the lady at the desk immediately changed our reservation, which was for a room on the second floor, to a room on the main floor so we could use the luggage cart to haul all of our stuff in! It was greatly appreciated. She also recommended a great restaurant for... More

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Toronto, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good location, right off the highway. Beds weren't the most comfy and the blankets were thin and we were cold all night...maybe get an extra blanket when you check in. Restaurants are in walking distance...nice to walk after sitting in a car all day. The pool looked great, but it was closed off, sort of a bummer. Would stay here... More

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Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We checked in for one night and I never felt more disgusted staying somewhere in my life. The bathroom was covered in black hairs...towels,toilet,shower, you name it. Ran water in both the shower and sink to attempt to clean and they both clogged. Room smelled like a party of 30 was in there smoking before we arrived. Oh and bugs,... More

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Sorry for the issues you had while staying here. We strive to treat every guest as a family member and provide the cleanest hotel experience. Thank you for your comments they will be addressed and your input is greatly appreciated. SAFE TRAVELS More

Princeton, KY
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked in and the lady and gentleman working the front desk were super nice and friendly. She offered us an upgrade to a jacuzzi suite, which if I'd known what that meant, I would have kindly declined. The room was just weird! And gross! I've never been in a room, where the bathroom was wide open to the bedroom. Seriously,... More

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for responding to trip advisor. I'm terrible sorry your visit here wasn't as enjoyable as I expect all my guest to have. Your comments will be used to better serve future guest. Thank you and SAFE TRAVELS. More

Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was helpful and caring, especially since I had booked at another hotel chain that was literally crawling with bugs. I couldn't get a refund from that hotel, so when I came into this hotel I was skeptical. The woman at the front desk, who's name escapes me, was the most caring person I have encountered in the hotel... More

Review collected in partnership with Best Western

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

I'm very pleased that Cleda went above and beyond. That is our goal here at Best Western Atrium Gardens to give guest a stay that is above and beyond. Thank you for your kind words and please come visit us again. SAFE TRAVELS More

Ormond Beach, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This appears to be an older hotel with a fresh coat of paint. First impression was excellent when we showed up 30 minutes before check-in and found out there were no clean rooms yet. We're ok with that and so we drove into Louisville to kill some time. Came back that evening and walked into a lobby full of the... More

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todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for your response. All the issues you desussed will be addressed or have already been addressed. I do apologize and thank you for visiting with us. We are in the process in the next few weeks to begin a complete remodel of our guest rooms. Come back and let us know what you think. Safe Travels More

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was an excellent value for the money. Very clean, Professional and courteous staff. Great Breakfast. Easy to find. Hotel staff was very accomodating. The pool was closed for maintenance when I was there but the room had a jacuzzi tub as a substitute

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for your understanding in regards to the pool being closed for maintenance. I'm glad to hear the staff was friendly and treated you with respect. I do apologize for the pool, however, until the inspector comes to approve of the work done our pool will remain closed. Thank you again for understanding and please come back so you... More

Sachse, TX
1 review
2 of 5 stars Reviewed 3 weeks ago

I thought getting the deeper jacuzzi tub in the room would be fun for the kids even though we are only staying one night. However, with the black mildew/mold in and around all the jets I can't even put them in for a regular bath. Everything else seems lovely. Wish I had chosen a regular room.

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Thank you for responding to trip advisor. I apologize for the cleaning issue you had in your room. Thank you for bringing it to my attention. We will be addressing it immediately. If you are in this area again, we would love for you to come back and visit. I will personally be checking all jetted tubs to insure that... More

OFallon, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Professional staff; nice pool/atrium; Accommodations were very good. Free pizza in the evening and very good continental breakfast (eggs, waffles, cereal, sausage, muffins etc). Well worth the price. Walking distance to several eating locations. We'd stay again if we are in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
todd p, General Manager at BEST WESTERN Atrium Gardens, responded to this review

Very pleased to here the compliments you left here on trip advisor. Please come see us again and enjoy the upgrading of our guest rooms. Thank you for staying with us and we look forward to you coming to see us again. Have safe travels and remember to always stay at BEST WESTERN...... " PEOPLE WHO CARE". More

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Additional Information about BEST WESTERN Atrium Gardens

Address: 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Atrium Gardens 2*
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Also Known As:
Best Western Elizabethtown
Best Western Hotel Elizabethtown
Elizabethtown Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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