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Comfort Suites Elizabethtown

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215 Commerce Drive, Elizabethtown, KY 42701
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1 room 1 adult
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Comfort Suites Elizabethtown
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184 Reviews from our TripAdvisor Community

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Columbus, Ohio
Level Contributor
122 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is slightly overpriced for what you get. It is a step below like a Hampton. Breakfast is pretty bad. Fresh fruit inedible as were the eggs. Stick to cereal and go eat a good lunch. The room was large and clean. Bed was above average. Plenty of towels and TV choices. Quiet rooms. The desk staff were friendly... More 

Helpful?
1 Thank Julia B
Georgia
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After checking out a couple other area hotels, we decided on Comfort Suites and we weren't disappointed! The front desk service was great, beautiful lobby--loved the waterfall!--, nice room with very comfortable bed, and the breakfast was delicious. We'd definitely stay again!

Helpful?
1 Thank SavedOne75
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, William B.... More 

Greenwood, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here during Thanksgiving and it was very nice. Rooms were nice, breakfast was nice and the staff was nice. It is located within walking distance to several restaurants. Even though we did not use the pool I was surprised to see that it was indoors! I would stay here again!

Helpful?
1 Thank Donnie M
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, William B.... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

This was my first first to a Comfort Suites. The Elizabethtown facility was VERY nice. Apparently recently renovated we found the room and lobby nicely appointed. My wife noted the crown molding in the room and was impressed by the cleanliness. Staff was great. Didn't use the pool or exercise room but the Fairfield Inn we stayed at the night... More 

Helpful?
1 Thank billnlindamorgan
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, William B.... More 

Bristol, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 26, 2015

As you walk into the lobby you assume by the looks that it is an up to date and modern facility but as you walk down the hall way the carpet is worn and it becomes more obvious that all the money was spent in the lobby and not much to update the rest of the hotel. After a 12... More 

Helpful?
1 Thank Justin H
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Brookings, South Dakota
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 13, 2015

You know, Comfort Suites was fine—nothing wrong with it at all. The front desk staff was very friendly, and the nightly cookies were awesome—even the complimentary breakfast was better than the typical complimentary breakfast. The safe in our room didn't lock, and I should have mentioned that to the front desk but didn't. I would definitely stay in this hotel... More 

Helpful?
1 Thank Mou101
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

1 review
1 of 5 stars Reviewed December 2, 2015 via mobile

I expect clean sheets and a clean bathroom even from a 2 star hotel. This hotel had dirty bathroom and sheets. The work out area has an elliptical that doesnt work (doesnt even have a cord to plug it in; it just sits there to make the room pretty), a weight machine that has a unadjustable, refurbished seat placed 2... More 

Helpful?
Thank GiroFutomaki
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Nebraska
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 23, 2015

We were able to stay here only one night but were quite pleased with the room. It was very quiet and comfortable. The wifi worked great and this hotel was with in walking distance to some nicer restaurants.

Helpful?
Thank hrwego
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Holt, Michigan
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

We stopped here on the way home from our Florida. We got a suite with a king size bed. The suite was very clean. There was a sleeper sofa which the sofa sat super comfortably. Firm like I like and not sinky. There was also a comfortable chair. The bed and pillows honestly is the best of any hotel we've... More 

Helpful?
1 Thank Kathy S
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Boardman, Ohio
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

As we were driving to the Comfort Suites Hotel we noticed signs that said "We have strong Wi-Fi." So I asked the clerk at the front desk if they still had issues with Wi-Fi. They explained it it had been revamped the month before. We were given a paper with the login information and password as well as other hotel... More 

Helpful?
1 Thank NonieMcD
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as well as a learning tool. We strive to continuously improve the... More 

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