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Comfort Suites Elizabethtown

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2.5 of 5
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215 Commerce Drive, Elizabethtown, KY 42701
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1 room 1 guest
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Comfort Suites Elizabethtown
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171 Reviews from our TripAdvisor Community

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Traveler rating
    82
    64
    17
    2
    6
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70
46
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (41)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (24)
All months
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Absolutely gorgeous hotel, love the water sculpture in the lobby. We splurged and got the jacuzzi suite for our parents only trip, very nice. Just make sure you stop and get some bubble bath for it, water stayed hot a long time. The jets could've used more power and the timer is in the bathroom so don't think it's broken... More 

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Carlisle, Ohio, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on business. The room was a little expensive for the brand but that's understandable as their was some event and nearly all hotels were at capacity. The staff was pleasant and helpful. The room was very large and the wifi worked fine. Located close to several restaurants and right off of the highway. I would stay here again.

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Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My daughter and grandson left late afternoon from north Alabama to begin our journey to PA to move them back to AL. We decided to stop in Elizabethtown and I found this hotel on TripAdvisor. I called the hotel to make a reservation, the person on duty was very nice and helpful. Upon our arrival he was very friendly and... More 

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Hendersonville, Tennessee
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here on my trips to the area for business and have not had a bad experience in the past 4 years. The rooms are always clean and welcoming. The breakfast area is clean and the staff keeps it stocked at all times. The staff is helpful and always greets you when arriving. I would recommend staying here.

Was this review helpful? Yes 1
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was concerned about staying here when my husband had booked the hotel, since I had never stayed in one before. I was pleasantly surprised, however. The lobby is beautiful and the rooms are nice and very clean. The beds were comfortable. The rooms looked as nice as nearly any hotel I have stayed in, including some upper scale hotels.... More 

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Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2015

I stayed here last night on a business trip. I found the hotel very nice. Common areas looked sharp and the third floor had that fresh paint smell and there was a new couch wrapped at the end of the hall so maybe they are doing some remodeling. My room was fine a few blemishes on the wall but nothing... More 

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William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Colcnut creek
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 20, 2015

Stayed for a week with the family while my son played a baseball tourney in elizabethtown. Entire team, 9 families, all stayed here. The rooms themselves are pretty average, but clean. Felt a little to much like home at times, dresser draws kept coming off tracks, and toilet didn't flush properly, but didn't actually back up or overflow or anything... More 

Was this review helpful? Yes
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Rochester, New York
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 19, 2015

Stayed in Room 411. It was nice and clean for the price paid. Slept 2 adults and 4 children comfortably. On a side note the bedding supplies for the sleeper sofa are in the dresser not the closet as we learned quite quickly. The breakfast is standard and included with your stay!!

Was this review helpful? Yes
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Harrodsburg, Kentucky
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2015

The room was up to date and very clean. A very quite night with the very nice bed and pillows. Hotel is situated very well with walking access to numerous restaurants. The breakfast was ok but could have been better.

Was this review helpful? Yes
William S, General Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Sierra Vista, Arizona
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 7, 2015

THought this would be better than it was. Bath drain was slow; A/C was industrial strength and had to adjust the thermostat to 81 to feel like 75. On the other hand, I did not bring those items up to management, so to be fair: room was ok; kinda small overall; comfortable bed; great breakfast!; enjoyed the pool and the... More 

Was this review helpful? Yes
William S, Manager at Comfort Suites Elizabethtown, responded to this review

Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

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