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All 19 Elizabethtown hotels

Holiday Inn Express Suites Elizabethtown

2.5 of 5 Hotel   |   107 Buffalo Creek Drive, Elizabethtown, KY 42701
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Ranked #2 of 19 hotels in Elizabethtown
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Diane C Princeton, Kentucky, United States
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86 people have reviewed this hotel

Traveler rating
    46
    19
    9
    3
    9
See reviews for
35
11
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Lake in the Hills, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I am in shock! We just visited Elizabethtown KY for a baseball tournament and stayed at this hotel for 2 nights. We had 3 teams of 13 kids and their parents along with. I have never been treated so rudely! The breakfast staff was the worst. Don't ask them for anything! My husband asked for more pepper and the staff... More

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

I would like to first, thank you for taking the time to fill out a survey on our property, I would like to also apologize for the experience you encountered at our facility, this is not something we want our hotel to be known for, we strive every day to make our guest's experience a memorable one at all of... More

Princeton, Kentucky, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were attending a meeting in Louisville, and all of the Holiday Inn properties there were full, so we stayed at this location. Considering some of the recent reviews I had read, I did not have high expectations, but I was really surprised! The public area was clean and neat. Our room was spotless, and the staff was super friendly.... More

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michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 9, 2014 via mobile

We have stayed in this hotel 6 times in the last 3 years and never had any issues...until this time. Room itself looked clean, as did bathroom. But when I opened shower curtain, found several different hairs on sides of tub enclosure. At least 5 or 6. Very gross. Also some thick pink liquid spilled and dried in tub. Obviously... More

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is regrettable we fell short of your expectations this particular day; especially when it concerns to bathroom area. We take all reviews positive and negative very seriously, and your feedback will... More

Granger, Indiana
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 6, 2014

We like to stay at Holiday Inn Properties because they are usually very consistent. Always clean and a carefree stay. However, this property was not very clean. Our room in particular. They had not moved the coffee maker in the bathroom to clean under, as I moved the tray on to the floor to make more counter space in the... More

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We strive to be " the best of the best"! I want to apologize for our short comings on your recent visit and assure you we will address each issue from the... More

Shelby, Ohio
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed February 3, 2014

Very nice staff and clean rooms have stayed here twice over the last two years. Very modern decor worth the stay. Fridge and microwave in room........................................................................!!!!!!!!!!!

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

I would like to thank you for taking the time to review our hotel. We greatly appreciate any and all feedback that we receive in an effort to provide superior service and accommodations to all of our guests. I am happy to hear that you found your room to be clean, comfortable and the staff to be friendly and helpful.... More

Ashley, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2014

I traveled to the area for business and chose to stay in Elizabethtown for convenience. It was a very nice hotel, clean. I was checked in by "Courtney" and she was one of the nicest people. I travel about 40 weeks out of the year for business and stay at many Holiday Inns and Holiday Inn Express and she was... More

Was this review helpful? Yes 1
Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

I would like to thank you for taking the time to review our hotel. Our hotel strives to make customer service one of our main priorities in an effort to provide the best experience possible. I was very happy to hear that you found Courtney to be courteous and professional. I will share your review with her and make sure... More

Danville, Virginia
1 review
5 of 5 stars Reviewed December 9, 2013

I stayed here over Thanksgiving while visiting family. I was there for 3 nights. The hotel itself was very up to date and extremely clean. The staff were all very outgoing and friendly. Most importantly when i got home i realized i had left some things behind in the room. I called the hotel immediately and they told me not... More

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Dear Nickp, Thank you so much for your positive review of our hotel. I am glad that you found our hotel to be very clean and our staff to be awesome. We look forward to seeing you again when visiting your family and love ones around Thanksgiving 2014. Casandra More

Adams, Tennessee
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 13, 2013

We stopped here for one night following several days of camping at Mammoth Cave. This is a little gem in the middle of a really great town. We received a great reception at the front desk. We were given the information on local dining and the amenities of the hotel. After our previous adventure we just wanted to relax and... More

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Dear Daniel H, Thank you so much for stopping by after your camping adventure. I love your comment " This is a little gem in the middle of a really great town". I am glad you were able to relax and had a safe trip home. Please stop by if you are ever in our area agian. Casandra More

Raleigh, NC
Top Contributor
64 reviews 64 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 28, 2013

We stayed here for one night and had a good stay. The location is great as it is right off I-65 but far enough away that there was no outside noise. There was noise from plumbing in other rooms and slamming room doors. Check in went smoothly as Evan gave us friendly and efficient service. Our rooms were very clean.... More

Was this review helpful? Yes
Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

I would like to thank you for taking the time to review our hotel. I apologize that you did experience some inconveniences during your stay. It is our goal to provide the best accommodations to our guests as possible. As such, I will use the information that you provided in your review in an effort to avoid any similar issues... More

Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2013

We stayed at another Holiday Inn the night before that was much cleaner. This one seemed to be older, so maybe that should be considered. Pool is very small, so if your traveling with children you may want to reconsider. Staff was extremely friendly and helpful.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Dear Brig1973, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is regrettable we fell short of your expectations this particular day. We take all reviews positive and negative very seriously, and your feedback will help us improve for our... More

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Additional Information about Holiday Inn Express Suites Elizabethtown

Also Known As:
Holiday Inn Express Suites Elizabethtown Hotel Elizabethtown
Holiday Inn Express Suites Elizabethtown Hotel
Holiday Inn Elizabethtown
Holiday Inn Express Elizabethtown
Elizabethtown Holiday Inn
Address: 107 Buffalo Creek Drive, Elizabethtown, KY 42701
Phone Number:
Location: United States > Kentucky > Elizabethtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 19 hotels in Elizabethtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Elizabethtown 2.5*
Official Description (provided by the hotel):
Located in the heart of Elizabethtown, KY, is the Holiday Inn Express Hotel & Suites, conveniently located off I-65 at exit 94. This beautiful property is within walking distance of several resturants. The property is located minutes away from the new Elizabethtown Sports Park and Fort Knox. The property opened May 1st, 2005; however, it is well maintained featuring several upgrades. Only a thirty minute drive from Kentucky Derby, Churchill Downs, Makers Mark Distillery, Jim Beam Distillery, My Old KY Home, and Louisville Fair and Exposition Center. Nearby is the Towne Mall with over 53 stores and Movie Palace Theater with stadium seating. The hotel offers 76 spacious guest rooms that include Kings, Double Queens, King Suites, Jacuzzi Rooms and Kid Suites and a banquet room that will accommodate 150. free high speed internet, complimentary deluxe continental breakfast, fitness center and free morning paper. Nearby businesses including Accumetric, Akebono, CDR, Fort Knox Army Base, Metalsa, UPS and Fort Knox National. All rates are based on double occupancy. Pets are accepted with a $50.00 non-refundable cleaning fee due at check in. Rollaway beds and cribs are available on a first-come, first-serve basis. All rooms include a refrigerator, microwave, flat screen / HD tv with a host of premium channels. ... more   less 
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