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Holiday Inn Express Suites Elizabethtown

2.5 of 5
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107 Buffalo Creek Drive, Elizabethtown, KY 42701
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Holiday Inn Express Suites Elizabethtown
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Ranked #5 of 17 Hotels in Elizabethtown
A recent review
3 of 5 stars reviewed 4 days ago
Debbie M Perry, Georgia
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114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perry, Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent only one night. But room cost $100 more than the chain we usually stop at. My husband was tired of driving and stopped at the first hotel. Hot breakfast bar was broken-so only cold foods were available. Rolls, cereal and fruit. Certainly not worth $240 for the night.

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I will be brief. We stayed one night due to a soccer tournament in Elizabethtown Ky. At first glance the lobby area and reception looked good. The carpets were dirty, furnature was worn out at best. The indoor pool was average, kids had fun. The patio area outside of the pool was dirty and the cheap plastic chairs were broken.... More 

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Casandra T, Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Express and Suites of Elizabethtown, KY. We love hearing from our guests as it allows us to pinpoint areas that we are excelling in as well as areas of improvement. I can assure you that it is always our goal to provide... More 

Liberty Township, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2015 via mobile

This hotel was a letdown. As we have visited 2 Holiday Inns ( Paris, Tx & Pensacola Beach) recently, we couldn't help but compare the properties. The room was spacious as usual however not clean. The headboard had numerous hand and head prints, the nightstand had water rings from the last occupant. The bathroom was disgusting. Toothpaste on walls and... More 

Was this review helpful? Yes 1
Casandra T, Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

I would like to first thank you for staying at the Holiday inn Express and Suites of Elizabethtown, KY. It is always our goal to provide a clean and welcoming experience for each and every one of our guests. I sincerely apologize that this was not your experience and for any and all inconvenience(s) that you experienced. I can assure... More 

kentucky
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 17, 2015

Stayed here for worked related purposes for 3 Friday nights. Very accommodating! Comfortable beds, fridge in the room. Good choice for mid-range hotel. Many restaurants around. The toiletries are brand name which I appreciated. I didn't pay (company paid) but seems reasonable to pay around 100.00 for the night.

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MI
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 3, 2015

We stayed over Christmas. We chose from reviews on here and pet friendly. Pet fees were A SHOCK! $50 per night! Our room was adequate. The bathroom had black mold on floor next to tub. I felt like I could smell it all night long. The breakfast area was the cleanest I've ever seen; but the food was stale and... More 

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Casandra T, Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

It is very important to us that each of our guests has a positive and memorable experience. We consistently strive to provide comfortable accommodations and great service. That being said I would like to sincerely apologize that you were not 100% satisfied with your stay. I have shared your feedback with all of the appropriate staff members in order to... More 

Bonaire, Georgia
Top Contributor
60 reviews 60 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 2, 2014

BLUF: I had a good stay at this Holiday Inn Express with my children. No real issues. It was clean. The two ladies that ran and managed the breakfast area were meticulous in their efforts to keep things clean and the food ready. Part of the reason I chose this hotel was for the indoor "heated" pool. We used the... More 

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Memphis, Tennessee
Top Contributor
260 reviews 260 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 22, 2014

Spent one night while traveling for Thanksgiving. Room was comfortable. Only complaint was tub did not drain. Stopper was pulled up btw. (Room 101). Breakfast selections were really great. Staff was friendly. Lobby was nicely updated. Would stay again.

Was this review helpful? Yes 1
Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Thank you for choosing to stay at the Holiday Inn Express & Suites of Elizabethtown, KY and for taking the time to share your feedback regarding your stay. We try very hard to maintain a clean, comfortable hotel with the best possible service. Although, you said very nice things about your experience I would like to apologize that the tub... More 

Clinton Township, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

Standard king room cost 199.00 a night. Lots of school kids in town, so hotels were busy and rates obviously we're jacked up. Slippery shower due to leftover soap scum. And the towels were still damp. Tons of noise because of kids running in and out and yelling until all hours with no monitoring. The reward program is a joke.... More 

Was this review helpful? Yes 2
Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent hotel stay at the Holiday Inn Express & Suites of Elizabethtown, KY. We make every effort to provide a clean, comfortable, and hospitable environment for each of our guests. However, I would like to sincerely apologize that we did not meet your expectations and for any inconvenience... More 

1 review
5 of 5 stars Reviewed October 18, 2014 via mobile

Great one stop sleep, great breakfast and very clean!! The maids were efficient and the breakfast ladies were very sanitary! Thankful we found this spot, as you never know what you're going to find while traveling!

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Casandra T, General Manager at Holiday Inn Express Suites Elizabethtown, responded to this review

Thank you for taking the time to review our hotel. It is always our goal to leave our guests with a positive and memorable experience. I am very happy to hear that this seemed to be the case with your recent hotel stay. I sincerely hope that we will see you again for a future reservation. More 

chapin, sc
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 14, 2014

Due to bad storms 9/10/14 had to find hotel on 5 minute notice. Called HI Express and spoke to Dawn who was most accommodating and welcoming. Room comfortable, clean and quiet. Dawn suggested restaurant in town which was a treat.We had a dog which was no problem. Only distraction and not on hotels part was a young man part of... More 

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