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La Quinta Inn & Suites Elizabethtown

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210 Commerce Dr, Elizabethtown, KY 42701
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La Quinta Inn & Suites Elizabethtown
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La Quinta Inn & Suites Elizabethtown
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206 reviews from our community

Traveler rating
    77
    58
    35
    17
    19
See reviews for
92
46
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (57)
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Nashville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed today NEW

I can sum up my stay with a few points.....the lamp was missing the lamp shade, the bed was so old it felt like I was sleeping in a taco, and the breakfast was worthless. The hotel website photos misrepresent the actual property status. Stay away.

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Greenville, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Ours was an off season stay, however, this hotel inflated rates to capitalize on youth baseball. At best this is a $75 to $85 accommodation, but this hotel charged $145. This is unacceptable. Families deserve better.

Review collected in partnership with La Quinta

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

I am sorry to hear that you were dissatisfied with your past stay, I can assure you that we take all comments very serious and try to find the best possible solutions. It is comments like yours that keep us striving for improvements. We do hope you will come back and stay with us again. Thanks, Guest Services More 

Conroe
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the better La Quinta Inns we have stayed in, The staff and facilities are top notch. We will stay here again when we are in the area. I don't have anything else to add. We had a pleasant stay..

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thanks for taking the time to write a review about our hotel. We appreciate the positive feedback about our staff here. Hope to see you again soon. Thanks, Guest Services More 

Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a super experience with this hotel. It was being renovated but still very quiet. The hotel staff, especially the desk clerk, was amazing and friendly. The room was spacious and we had everything we needed. We could not ask for a better place to stay. Looking forward to booking again next year.

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking the time to write a review about our hotel. Derby Weekend was absolutely awesome this year. Great individuals, couples and families were staying with us. Plus, the weather was terrific. With this sort of combination it was a memorable stay for everyone. We look forward in your next visit with us. Thanks, Guest Services More 

Martinsburg, Pennsylvania
Top Contributor
120 reviews 120 reviews
95 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is being renovated and my room had already been done...Very nice and the bed was so comfy with lots of pillows!!! Clean and had everything I needed for my comfort. It was very quiet for the amount of people there. (Derby weekend) Had to leave before breakfast started so can't comment on this. Lots of restaurants within walking... More 

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

We appreciate your positive feedback and taking the time to share your experiences with other travelers. We are delighted that your stay was enjoyable and that you were happy with your accommodations. We look forward to your return visit. Thanks, Guest Services More 

Monte Sereno, United States
1 review
4 of 5 stars Reviewed 1 week ago

The process of making the reservation had over a half hour wait on the phone. The web site would not accept my user name and password. The rate charged was not the rate offered by the hotel. Not happy.

Review collected in partnership with La Quinta

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking time to share your encounters. We apologize for any negative experiences you had and hope you give us a second chance to provide you with superior hospitality. Thanks, Guest Services More 

Champaign
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights the weekend of the KY Derby. Staff was SO friendly. Rooms were very clean. Hotel was undergoing renovations but that did not cause any problems. Continental breakfast was small but suited our purposes just fine. Several restaurants within walking distance.

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking the time in writing this review for the hotel. We are so please that you enjoyed your recent stay with us. Guest Services More 

Green Bay, Wisconsin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 16, 2015

Very nice hotel, second time we have stayed here on the way home from Florida. Nice that they have the option of 3 queen bed family suites. Tried to do insta hold online but would not take me credit card so I called hotel directly. They took all my information including my rewards number. When I got there they had... More 

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking the time to share the review of your stay. Critical feedback is a great way for us to improve guest satisfaction and to ensure that we handle these types of situations differently in the future. We sincerely apologize for the misunderstandings and all inconveniences. Thanks, Guest Services More 

West Michigan
Top Contributor
76 reviews 76 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed April 13, 2015 via mobile

I realize they are under renovation, but for the price we paid I can't give this La Quinta a good review. The pool area (which is what I required for my kids to burn off some energy) should not be in use - serious water damage which is expected for a pool area but they let it go WAY to... More 

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for staying with us and for leaving a review of our property. I am glad to know that you found our staff commendable. On the other hand, I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the Internet service and room condition may have caused you.... More 

Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 6, 2015

We stayed here last night and if the photos don't warn you away maybe thE review will. The first room was on the 3rd floor. The door was so water warped that our child was stuck in the bathroom once the door closed. The hotel staff was also unable to open the door. Rather than call the police my husband... More 

Was this review helpful? Yes 1
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Please accept our sincere apologies for any inconvenience these issues may have caused you. The feedback we receive from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope to have an opportunity to serve you again in the near future and provide you with the... More 

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