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La Quinta Inn & Suites Elizabethtown

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210 Commerce Dr, Elizabethtown, KY 42701
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La Quinta Inn & Suites Elizabethtown
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La Quinta Inn & Suites Elizabethtown
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199 reviews from our community

Traveler rating
    74
    56
    34
    17
    18
See reviews for
90
44
16
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Green Bay, Wisconsin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Very nice hotel, second time we have stayed here on the way home from Florida. Nice that they have the option of 3 queen bed family suites. Tried to do insta hold online but would not take me credit card so I called hotel directly. They took all my information including my rewards number. When I got there they had... More 

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking the time to share the review of your stay. Critical feedback is a great way for us to improve guest satisfaction and to ensure that we handle these types of situations differently in the future. We sincerely apologize for the misunderstandings and all inconveniences. Thanks, Guest Services More 

West Michigan
Top Contributor
76 reviews 76 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I realize they are under renovation, but for the price we paid I can't give this La Quinta a good review. The pool area (which is what I required for my kids to burn off some energy) should not be in use - serious water damage which is expected for a pool area but they let it go WAY to... More 

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for staying with us and for leaving a review of our property. I am glad to know that you found our staff commendable. On the other hand, I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the Internet service and room condition may have caused you.... More 

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here last night and if the photos don't warn you away maybe thE review will. The first room was on the 3rd floor. The door was so water warped that our child was stuck in the bathroom once the door closed. The hotel staff was also unable to open the door. Rather than call the police my husband... More 

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Please accept our sincere apologies for any inconvenience these issues may have caused you. The feedback we receive from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope to have an opportunity to serve you again in the near future and provide you with the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed during renovation. The room was completed except for carpeting. Overall the room was clean and comfortable. The desk clerks were very friendly. The area had plenty of restaurants and places to walk your pet. One major complaint was the breakfast food. Compared to other LaQuinta's (Dalton, GA & Indianapolis) the food was terrible. the biscuits were hard and... More 

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best LaQuinta Inn & Suites around. I am sorry to hear that breakfast did not meet your expectations. Please accept our sincere apologies for any inconvenience these issue may have caused you.... More 

Weston, Wisconsin
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first experience staying at a La Quinta Inn and was pleasantly surprised. We picked up a motel coupon book at the Kentucky Welcome Station. When checking in and telling the desk clerk this was our first stay at a La Quinta Inn she upgraded us to a suite. The suite was very comfortable with a couch, coffee... More 

Was this review helpful? Yes 1
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for staying with us and for leaving a review of our property. I am glad to know that you found our staff commendable. We welcome your family back to LaQuinta Inn & Suites when our renovations are completed and it will make your stay even more enjoyable. Thanks, Guest Services More 

Green Bay, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This property is undergoing renovation and will no doubt be very nice when finished, but we were charged a very high price when neither the pool/whirlpool or the exercise areas were available for use. Also, the TV in the room sounded like the speakers were blown and needed replacing. At least the breakfast was very good.

Review collected in partnership with La Quinta

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking time to share your encounters. We apologize for any negative experiences you had and hope you give us a second chance to provide you with superior hospitality. Thanks, Guest Services More 

Cocoa Beach, FL
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We travel quite a bit and for mid range hotels, we have found La Quinta and Country Inn & Suites to be the most consistent chains. This La Quinta had some problems and short falls. 1st - The hotel is under renovation. It says it on the door as you enter the hotel. I've been to hotels under renovations many... More 

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for your valuable feedback. I would like to apologize for your discomfort and alarm as we do try our best to keep those mishaps under control. Your issues have been brought to the attention of staff and it’s your comments that keep us aware and striving to improve. Once again, thank you. More 

Wheeling, Illinois
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped for a night on the road with a dog. Got a decent room on the first floor. Room was clean and average size, however the bathroom only contained the toilet and tub/shower. The counter and sink were in the room with no demising wall. I thought it was a terrible design, especially with the cost of the room over... More 

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rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking the time to share the review of your stay. We greatly appreciate the feed back. Thanks, Guest Services More 

Greentown, Indiana
2 reviews
1 of 5 stars Reviewed March 18, 2015

During check in we noticed signs stating that the hotel was being renovated. Management asked their guests to please excuse the dust and requested everyone's understanding and patience during the renovation process. We expected this to include the pool area, main lobby, common areas and isolated rooms throughout the hotel. Although we have never operated a hotel, we deduced that... More 

Was this review helpful? Yes
rajpatellq, Owner at La Quinta Inn & Suites Elizabethtown, responded to this review

Thank you for taking time to share your encounters. We apologize for any negative experiences you had and hope you give us a second chance to provide you with superior hospitality. Sincerely, Guest Services More 

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