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All 17 Elizabethtown hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
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Ranked #7 of 17 Hotels in Elizabethtown
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36 reviews from our community

Traveler rating
    8
    15
    8
    4
    1
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11
11
Solo
0
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit Metro, MI
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a room on the upper level. Check in was easy. The bedding and linens were clean and fresh. The bed and pillows were very comfortable. There wasn't any counter space in the bathroom. The water pressure and temperature in the shower were good. There was a shortage of power outlets in the room. I used the ironing board... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Geoniff, I want to say thank you for staying with us. You're words were very kind and we appreciate you as our guest. I am happy that you enjoyed our comfortable beds and that you were able to enjoy the amenities such as the refrigerator and flat screen television in the room. We are currently working on a solution to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here and had a great experience. The front desk clerk was fast and friendly. Our room smelled fresh and was super clean. Even with FFA in town it was nice and quiet. What more could you ask for?! We will stay here again!

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

tnh03, Thank you for staying with us! Your comments are the reason we strive for excellence. I am happy that you were able to enjoy your hotel stay with us. I hope that you were also able to enjoy our hot breakfast as well, which included scrambled eggs, sausage, waffles, along with biscuits and gravy. Once again, Thank you!!! From... More

Frederick, Maryland, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

We were on our way home after a family event. The room appeared clean but it had a strange odor. There are 2 floors and no elevator. There are not enough outlets. I had to unplug the phone in order to charge my phone. The bathroom fixtures were old; there was an old shower which had had a handicapped seat... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Kathleen, Thank you for staying with us and we appreciate your comments. We have currently made several renovations/changes in different areas of our hotel which includes: new bedding, new carpet, new sheets, new linens, fresh paint in the rooms, and we have upgraded our breakfast with sausage, scrambled eggs, hot waffles etc... We are currently working on several other renovation... More

Mears, MI & Palmetto, FL
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2014

Had room with king bed, desk frig, microwave, coffee maker, and about a 30" flat screen TV. All of that was fine. The room had several electric outlets but all but one was in use. If you traveling North to South like we do, and are an early riser, weekend breakfast is a 7am. However it is on EST.Also felt... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Wataview, Had room with king First of all, Thank you for your stay! We appreciate your comments and feedback. We are glad that you enjoyed our amenities such as the refrigerator, microwave, coffee maker and flat screen televisions that are in all of the rooms. We currently have several renovation projects occurring at this time and one of our projects... More

Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 27, 2014

Was way overpriced for what we got. We were continually asked if we were part of a baseball group?, told to park at the other end of the hotel with no carts, no elevator, room keys didn't work, & had to walk back to the front & wait in line to get new keys (was told not to hold them... More

Was this review helpful? Yes
South Milwaukee, Wisconsin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2014

Our room smelled like it had been flooded. The room smelled so moldy and musty to the point where difficult to breath it made you feel sick. When complained the manager said room "had just been rehabbed" what ever that means ! My best guess is my first instinct was right flooded once dried out smell of mildew still lingering.... More

Was this review helpful? Yes 2
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Kathy, I want to say thank you for your review. Your review is very helpful so that we can maintain proficiency as a staff and give our guests the best stay possible. We do apologize for the issues that you said you had. We currently have made several improvements and updates to our hotel in order to provide our guests... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2014

We got in super late at night, and were grateful that the girl at the front desk was so cheery, friendly, and helpful. She had our room keys for us within minutes, with a smile. So friendly and kind. The whole hotel looked like it had been recently remodeled or updated. It was nice and modern. The room was clean... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Teresa, Thank you so much for your review! We are very happy that you decided to stay with us! Our staff works very hard in order to maintain the quality and integrity of our hotel. Your comments are the reason why we strive and seek excellence! Once again, Thank You Very Much for your thoughts and comments! We look forward... More

Wheaton, IL
Top Contributor
52 reviews 52 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 23, 2014

We were out on the road for 10 days between Illinois and Florida and this, unbelievably, was the most expensive place we stayed on our trip. Hotels here, as one reviewer noted, are pricey for some reason (perhaps it's because people want to stay on the other side of Louisville if heading south on I-65, or, stop short for the... More

Was this review helpful? Yes 1
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Windycity Tarheel, I want to apologize for the fact that our property did not meet your expectations. We currently have made several upgrades to our facility, including brand new carpet. We are happy to hear that you enjoyed the comfort of your bed. We have very nice comfortable beds that will make anyone fill like they are sleeping on a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014 via mobile

The people who work here really do care and want to make sure your experience is a good one. We were in town for the Nationals baseball experience and the staff at the hotel extended our stay in order to give us a much needed break from the heat. Clean Room at great price. Perfect for our needs.

Was this review helpful? Yes 1
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Thank You so much for staying with us! Your positive experience means ALOT to my staff and I. We hope to see you and your family again in the near future! Thank you for your positive feedback and your words of kindness! More

Ackley, Iowa
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 11, 2014

Made a reservation to stay one night on our way to Mammoth Cave. When we arrived there was a man waiting in line at the desk and nobody was behind the desk. After standing and waiting for a bit we asked him if he knew where the clerk was and he said he thought that he was helping a customer.... More

Was this review helpful? Yes 2
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

I just want to apologize for any inconveniences or issues you had with us. We are a drug free work place and anything less is unacceptable and not tolerated. Your review is very important to us and we use your comments for training purposes so that we can be the best hotel we can be. Thank you for your comments... More

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Additional Information about Quality Inn & Suites

Address: 2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 93
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Also Known As:
Comfort Inn Elizabethtown Hotel Elizabethtown
Elizabethtown Comfort Inn

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