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All 17 Elizabethtown hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
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Ranked #8 of 17 Hotels in Elizabethtown
A recent review
4 of 5 stars reviewed 1 week ago
Kathleen H Frederick, Maryland, United States
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34 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frederick, Maryland, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were on our way home after a family event. The room appeared clean but it had a strange odor. There are 2 floors and no elevator. There are not enough outlets. I had to unplug the phone in order to charge my phone. The bathroom fixtures were old; there was an old shower which had had a handicapped seat... More

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Mears, MI & Palmetto, FL
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had room with king bed, desk frig, microwave, coffee maker, and about a 30" flat screen TV. All of that was fine. The room had several electric outlets but all but one was in use. If you traveling North to South like we do, and are an early riser, weekend breakfast is a 7am. However it is on EST.Also felt... More

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Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Was way overpriced for what we got. We were continually asked if we were part of a baseball group?, told to park at the other end of the hotel with no carts, no elevator, room keys didn't work, & had to walk back to the front & wait in line to get new keys (was told not to hold them... More

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South Milwaukee, Wisconsin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2014

Our room smelled like it had been flooded. The room smelled so moldy and musty to the point where difficult to breath it made you feel sick. When complained the manager said room "had just been rehabbed" what ever that means ! My best guess is my first instinct was right flooded once dried out smell of mildew still lingering.... More

Was this review helpful? Yes 2
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Kathy, I want to say thank you for your review. Your review is very helpful so that we can maintain proficiency as a staff and give our guests the best stay possible. We do apologize for the issues that you said you had. We currently have made several improvements and updates to our hotel in order to provide our guests... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 25, 2014

We got in super late at night, and were grateful that the girl at the front desk was so cheery, friendly, and helpful. She had our room keys for us within minutes, with a smile. So friendly and kind. The whole hotel looked like it had been recently remodeled or updated. It was nice and modern. The room was clean... More

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gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Teresa, Thank you so much for your review! We are very happy that you decided to stay with us! Our staff works very hard in order to maintain the quality and integrity of our hotel. Your comments are the reason why we strive and seek excellence! Once again, Thank You Very Much for your thoughts and comments! We look forward... More

Wheaton, IL
Top Contributor
52 reviews 52 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 23, 2014

We were out on the road for 10 days between Illinois and Florida and this, unbelievably, was the most expensive place we stayed on our trip. Hotels here, as one reviewer noted, are pricey for some reason (perhaps it's because people want to stay on the other side of Louisville if heading south on I-65, or, stop short for the... More

Was this review helpful? Yes 1
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Windycity Tarheel, I want to apologize for the fact that our property did not meet your expectations. We currently have made several upgrades to our facility, including brand new carpet. We are happy to hear that you enjoyed the comfort of your bed. We have very nice comfortable beds that will make anyone fill like they are sleeping on a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014 via mobile

The people who work here really do care and want to make sure your experience is a good one. We were in town for the Nationals baseball experience and the staff at the hotel extended our stay in order to give us a much needed break from the heat. Clean Room at great price. Perfect for our needs.

Was this review helpful? Yes 1
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Thank You so much for staying with us! Your positive experience means ALOT to my staff and I. We hope to see you and your family again in the near future! Thank you for your positive feedback and your words of kindness! More

Ackley, Iowa
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 11, 2014

Made a reservation to stay one night on our way to Mammoth Cave. When we arrived there was a man waiting in line at the desk and nobody was behind the desk. After standing and waiting for a bit we asked him if he knew where the clerk was and he said he thought that he was helping a customer.... More

Was this review helpful? Yes 2
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

I just want to apologize for any inconveniences or issues you had with us. We are a drug free work place and anything less is unacceptable and not tolerated. Your review is very important to us and we use your comments for training purposes so that we can be the best hotel we can be. Thank you for your comments... More

Chicago IL
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 24, 2014

Our entire team stayed here for a week for a baseball tournament. With my family there were 3 of us in the king suite. The pluses are: the king bed, pillows & linens were comfy. The room was a decent size. The fridge was larger than average for a room fridge. The lobby area was nice and the breakfast area... More

Was this review helpful? Yes 2
Winter Park, Colorado
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 4, 2014

We are staying in Elizabethtown for work, and there aren't many hotel options. For some reason, the hotels in this area are pricey. We picked this one based upon reviews. This is a typical Quality Inn - nothing fancy (i.e, no granite counter tops) but adequate. The room we had for the first few days on the ground floor was... More

Was this review helpful? Yes 4
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Additional Information about Quality Inn & Suites

Address: 2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 93
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Also Known As:
Comfort Inn Elizabethtown Hotel Elizabethtown
Elizabethtown Comfort Inn

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