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All 19 Elizabethtown hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
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Quality Inn & Suites

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Ranked #10 of 19 hotels in Elizabethtown
A recent review
5 of 5 stars Reviewed March 2, 2014
350Linda United States
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18 people have reviewed this hotel

Traveler rating
    3
    10
    2
    3
    0
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4
6
Solo
0
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
United States
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2014

The room was very clean and nice, was very quiet, they were doing work in some rooms, but that didn't bother. The staff was great and very helpful, with everything. The hot breakfast were real good. Would stay again.

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Linda, Thank You so much for your response. We appreciate you as our guest and we look forward to seeing you again in the future. The employees here at the Quality Inn take great pride in serving you as our guest and we always try to give you "above and beyond" service so that your stay with us is like... More

Crossville, Tennessee
1 review
5 of 5 stars Reviewed January 27, 2014

very nice motel and the staff is wonderful strive to make you feel at home. been coming here off and on for the last 2 years. I consider this hotel my home away from home. The coffee and hot breakfast is good too. Wish they had country ham though.

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Wendall, Thank You for being our guest! We appreciate you and we always enjoy your stay with us. Although we currently don't have country ham on our breakfast menu, we have recently added bacon to our menu. Our hot breakfast now contains bacon, scrambled eggs, sausage, biscuits and gravy, waffles, fresh fruit (banana's, oranges, and apples), danishes', bagels, yogurt, cereal... More

Navarre, Florida
1 review
3 of 5 stars Reviewed October 24, 2013

The Room was nice and the staff was nice as well, unfortunately that is where it ends. I see a lot of hotels because of all the traveling I do for business and was excited to finally see a new hotel I have not been too yet. Checked in and unloaded my car to my room and the suite is... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

JP, I want to personally thank you for staying with us and we appreciate your kind words relating to our staff and room quality. We have recently remodeled our hotel and our rooms are very well managed and maintained to a very high standard. It was unfortunate during your stay that you had an issue. We had a group staying... More

Lexington, Kentucky
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 6, 2013

After reading mixed reviews, I wasn't sure about this hotel. However when we stopped, there was a bus there and a few people in line to check in with a group because there was a soccer tournament in town. I thought rooms might be harder to get because of this so I called 1800CHOICE and made our reservation. By the... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Cdff908, Thank you for your response and we appreciate you choosing us as your destination location. I want to say thank you for complimenting us on our rooms and our hot breakfast. I do want to apologize for the inconvenience that you dealt with during your stay with us. Our “quiet time” hours are from 10pm-8am in order for us... More

Hendersonville, Tennessee
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 2, 2013

I read all the reviews so I guess I knew what I was getting. I was really hoping that the renovations had been more "comprehensive". Our room was very humid ( and it was very hot outside) but everything in the room stayed damp to the touch. The carpet needs to be replaced. The positives are the staff is very... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

SlMayo, Thank you for your review and the wonderful compliments that you gave our hotel in regards to our bed quality, our very nice staff, and our hot breakfast. Your review is very important to us. We have replaced all of the mattresses and bedding in every one of our rooms and I am happy to let you know that... More

Travelers are raving about these Elizabethtown hotels

Murfreesboro, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 20, 2013

The staff was very nice and very friendly. However, the rooms are a bit "worn" plus I happened to stay during a baseball tournement. Kids running up and down the hallways at all hours, packed into the breakfast area, the pool, etc. Was awakened early in the morning to 2 kids doing ground ball drills in the hall! This was... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Thank You for your response. We do apologized for the issues that you had while staying with us. We also want to say thank you for your kind words in regards to our staff and we will continue to make improvements so that we can be the best hotel we can be. We hope to see you again in the... More

Murray, Kentucky
1 review
5 of 5 stars Reviewed August 20, 2013

I thought that the Quality Inn was a very nice comfortable place. I also thought that the staff that were there was helpful and had guided me very well in the direction to my room. People smiled as I walked in to let me feel welcomed and very inviting. Over all I had a wonderful stay and the room was... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us Dianne. On behalf of our staff, we appreciate you staying with us and we are glad that you had a pleasant stay! Your words of kindness are appreciated and we will continue to give our guests the top notch service that they deserve. We look forward to seeing you again in the future! Thank... More

Chesapeake, Virginia, United States
2 reviews
2 of 5 stars Reviewed July 25, 2013

The door keys never worked, refrigerator stop working, however we got another one and that stop working too. The carpet needs to be replaced in the entire hotel, the pool had chip paint at the bottom, the hallway had a terrible smell. Now the good stuff, the staff was pleasant and helpful with directions, the bed was very comfortable, the... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Thank you for your response. We want to say thank you for your honesty and we will continue to work diligently so that your next experience with us will be a lot better. Thank you again! More

Miamisburg, Ohio, United States
1 review
4 of 5 stars Reviewed July 24, 2013

I have to say that the staff at this hotel went above and beyond like no other hotel I have stayed in. I was traveling with my son for a baseball tournament and needed an extra hand with my luggage. It was so nice to know that an owner cared enough about the guests to personally assist me with my... More

Was this review helpful? Yes
Florida
Contributor
16 reviews 16 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 17, 2013

Mostly we had a positive view of our stay. The location worked well for us. The staff was very pleasant and helpful. We had a king room. The twin recliners with a lamp between them was a very nice touch. Good size desk. The bed was comfortable. The breakfast bar had some of the best gravy I have encountered for... More

Was this review helpful? Yes
gm_ky129, General Manager at Quality Inn & Suites, responded to this review

Thank you for you review and your sincere honesty. We appreciate the positive feedback, yet we will continue to strive for excellence based on your experience and overall views of our hotel. We hope to see you again soon! Stay Blessed. More

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Additional Information about Quality Inn & Suites

Also Known As:
Comfort Inn Elizabethtown Hotel
Comfort Inn Elizabethtown Hotel Elizabethtown
Comfort Inn Elizabethtown
Elizabethtown Comfort Inn
Address: 2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 hotels in Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Official Description (provided by the hotel):
Guests of this Elizabethtown, KY hotel are invited to enjoy various amenities, like free hot breakfast, a free newspaper, free local calls and free coffee. This pet-friendly hotel also has a seasonal outdoor pool. Business travelers will appreciate conveniences like free wireless high-speed Internet access in all rooms and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards and cable television with free HBO on 32-inch high-definition televisions. Suites also come with sofa sleepers. For that special occasion, be sure to ask about the luxurious jacuzzi suites. King rooms feature large work desks and recliners. Large outdoor courtyard, seasonal pool, and outdoor grills available for guests use. ... more   less 
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