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BEST WESTERN PLUS Buckingham International

4.0 of 5 1130 Nepean Highway, Highett, Bayside, Victoria 3190, Australia
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Certificate of Excellence 2014
BEST WESTERN PLUS Buckingham International
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BEST WESTERN PLUS Buckingham International
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126 reviews from our community

Traveler rating
    44
    55
    18
    5
    4
See reviews for
29
39
9
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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1 review
5 of 5 stars Reviewed yesterday NEW

Outstanding - We were very lucky to have booked ourselves the Buckingham International as our choice for holding our Wedding Reception (Function). The staff members exceeded our expectations and quality service at every turn during the preparations process, and provided outstanding service throughout the evening of the event. Even after the function was over the morning staff were wonderful and... More

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Tonbridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was staying at the hotel for 4 nights family business. Therefore I needed help as a tourist and a businessman. The hotel exceeded at both. They accommodated my issues with severe jet lag, guided where I might find things, provided great business office support and even loaned me a meeting room for a couple of hours free of charge.... More

Review collected in partnership with this hotel

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Good afternoon Gordon, It was a pleasure to welcome you back after two years. Our team is delighted to hear your kind words. We are glad that we were of assistance whenever you required with all your questions. We hope you have made home safely. Take care and we look forward for your next visit in future. Kind regards from... More

sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellant Hotel..10 K out of Melbourne city centre..Have stayed there many times in the last few years and highly recommend.. Sevice is first class and rooms are exceptional...5 stars Staff are friendly and helpful...Close to public transport and easy access to any Points of melbourne you wish to visit

Review collected in partnership with Best Western

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Christopher It was lovely having you stay with once again and we genuinely appreciate your time reviewing on Trip advisor this time. Thank you so much for being a regular client of ours. We are grateful for your kind comments on our team, location and recommendation. All the best and we look forward to welcoming you soon. Kind regards,... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for the weekend, our room was large and decorated nicely, we had a room with a spa it was spotless clean the whole room was too.We had dinner in Bugbys restaurant and had a wonderful night the dessert was yummy and presented well, the breakfast in morning was a buffet set up and had... More

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for 5 nights while vising family recently. Staff were friendly and helpful. The service was excellent; room was cleaned and made-up every day. Location was really good for our needs spending a lot off time in the north of Melbourne this is probably not the ideal place but great for central and south. There... More

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Lymwood, Australia
1 review
5 of 5 stars Reviewed September 6, 2014

We had a great stay for 2 nights while visiting melbourne for business. Friendly staff on check-in and departure, great location, only short drive to most attractions and peaceful nights sleep. Highly recommended.

Review collected in partnership with Best Western

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Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

I wasn't familiar with the concept of 'service road' in Melbourne, and had to make a big turn after failing to enter the hotel from the middle lane of Nepean Highway. You have to make a plan ahead to get onto the service road to access the hotel. Nice and comfortable, clean and tidy. I stayed on ground level, and... More

Was this review helpful? Yes 1
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Heewon, Thank you for sharing your experience on Trip advisor recently. Service road is the local road running parallel to higher speed road/ highway. We are glad that you have learned something new. We totally agree with you on planning ahead as our guests normally need to make a U turn on Service road from the other side of... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

I stayed here over the weekend. I would have to say being a best western plus hotel you would expect the most immaculate rooms. Well did I have that wrong. The room I stayed in was horrible. There was pubes left in the shower and behind the door of the bathroom. None of the toothpaste or soap scum had been... More

Was this review helpful? Yes 1
JackC2012, Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Amy, Thank you for your review. Can you please contact us? So we know which room you stayed in, we will give a detailed check. All our rooms had been newly renovated, we had been go through all the in-room appliances, replace with modern style looking devices. All the check-in room has been double checked by housekeeper supervisor before... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

24 hr reception- Free Wi-fi and Free Parking -I was not well and ordered Mineral Water late at night and it was brought to my room .Bed and bedding top quality . Whole room immaculately clean . Huge TV at eye level viewing.Very reasonable rate . Only extra I would have liked was electric blankets. Reception staff excellent. A massive... More

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Good morning Dorothy, Thank you for sharing your experience on your recent stay with us. We are pleased to know that you have enjoyed our facilities such as Daily Housekeeping, 24 Hrs reception and comfortable bedding. We are conveniently located to Train station, Highett local shops and Westfield Southland and this make access to and from city much easy for... More

Shenzhen
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 23, 2014

Spent 3 nights at the hotel instead of 1 as we liked the hotel very much. One of the better hotels I've stay during my trip in Melbourne. Service is very good. Restaurant serves really great steak too!

Was this review helpful? Yes
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Good morning Drewliow, Thank you for your time reviewing us. We value your feedback and glad to know that you would rate us one of the better hotels in Melbourne. Your restaurant team is grateful for your comments in regards to food and service. Thank you once again and hope to see you returned in future. Kind regards, The Buckingham... More

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Additional Information about BEST WESTERN PLUS Buckingham International

Address: 1130 Nepean Highway, Highett, Bayside, Victoria 3190, Australia
Location: Australia > Victoria > Greater Melbourne > Bayside > Highett
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Buckingham International 4*
Number of rooms: 75
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Also Known As:
Best Western Melbourne
Melbourne Best Western

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