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All 1 Highett hotels

BEST WESTERN PLUS Buckingham International

4.0 of 5 Hotel   |   1130 Nepean Highway, Highett, Bayside, Victoria 3190, Australia
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Ranked #1 of 1 Hotels in Highett
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
rustyn1971
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122 reviews from our community

Traveler rating
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    55
    18
    5
    4
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29
37
7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for 5 nights while vising family recently. Staff were friendly and helpful. The service was excellent; room was cleaned and made-up every day. Location was really good for our needs spending a lot off time in the north of Melbourne this is probably not the ideal place but great for central and south. There... More

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Lymwood, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay for 2 nights while visiting melbourne for business. Friendly staff on check-in and departure, great location, only short drive to most attractions and peaceful nights sleep. Highly recommended.

Review collected in partnership with Best Western

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Sydney, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wasn't familiar with the concept of 'service road' in Melbourne, and had to make a big turn after failing to enter the hotel from the middle lane of Nepean Highway. You have to make a plan ahead to get onto the service road to access the hotel. Nice and comfortable, clean and tidy. I stayed on ground level, and... More

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Heewon, Thank you for sharing your experience on Trip advisor recently. Service road is the local road running parallel to higher speed road/ highway. We are glad that you have learned something new. We totally agree with you on planning ahead as our guests normally need to make a U turn on Service road from the other side of... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed here over the weekend. I would have to say being a best western plus hotel you would expect the most immaculate rooms. Well did I have that wrong. The room I stayed in was horrible. There was pubes left in the shower and behind the door of the bathroom. None of the toothpaste or soap scum had been... More

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JackC2012, Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Amy, Thank you for your review. Can you please contact us? So we know which room you stayed in, we will give a detailed check. All our rooms had been newly renovated, we had been go through all the in-room appliances, replace with modern style looking devices. All the check-in room has been double checked by housekeeper supervisor before... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

24 hr reception- Free Wi-fi and Free Parking -I was not well and ordered Mineral Water late at night and it was brought to my room .Bed and bedding top quality . Whole room immaculately clean . Huge TV at eye level viewing.Very reasonable rate . Only extra I would have liked was electric blankets. Reception staff excellent. A massive... More

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Good morning Dorothy, Thank you for sharing your experience on your recent stay with us. We are pleased to know that you have enjoyed our facilities such as Daily Housekeeping, 24 Hrs reception and comfortable bedding. We are conveniently located to Train station, Highett local shops and Westfield Southland and this make access to and from city much easy for... More

Shenzhen
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Spent 3 nights at the hotel instead of 1 as we liked the hotel very much. One of the better hotels I've stay during my trip in Melbourne. Service is very good. Restaurant serves really great steak too!

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Good morning Drewliow, Thank you for your time reviewing us. We value your feedback and glad to know that you would rate us one of the better hotels in Melbourne. Your restaurant team is grateful for your comments in regards to food and service. Thank you once again and hope to see you returned in future. Kind regards, The Buckingham... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 5 weeks ago

Overall, good value for money. Great location when you need to be south of city. Personally found the bed uncomfortable compared to previous night in Hotel in Melbourne city of similar value. I have stayed here before and will again because of location.

Review collected in partnership with Best Western

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Caen, France
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 10, 2014

We spent 3 nights at this "out of town" motel. The rooms are fine but a railway line runs just behind and the trains start around 5 am tooting as they pass the hotel. Also there was a local neighbourhood party which prevented us from sleeping. The soap & shampoo were not replaced during our stay so we were a... More

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JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Kazza1436, Thank you for very first review on Tripadvisor. We apologize for the inconvenience caused to you due to our location being so closed to Railway station. With Melbourne’s Public Transport, the train services starts fairly early and we can imagine the inconvenience of anyone who is on holidays. Our team was unaware of any other guests reporting the... More

Singapore, Singapore
Top Contributor
50 reviews 50 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 5, 2014

This is a beautiful place to stay. The room is clean and nice. I saw some reviews saying the heater didn't work. Both the heater in room and bathroom were working fine in my case. Staff are very nice and friendly too. I like this red brick wall building.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2014

There are plenty of shops nearby (walking distance probably 10-15minutes). If you were driving to the hotel, you will need to make a U turn if you are on the opposite direction (the hotel can be seen easily with alittle effort). The room is clean and comfortable. Wifi is available for free which is great. I was staying on the... More

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Additional Information about BEST WESTERN PLUS Buckingham International

Address: 1130 Nepean Highway, Highett, Bayside, Victoria 3190, Australia
Location: Australia > Victoria > Greater Melbourne > Bayside > Highett
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Buckingham International 4*
Number of rooms: 75
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Also Known As:
Best Western Melbourne
Melbourne Best Western

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