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East Sussex National

Certificate of Excellence
Uckfield, Little Horsted, Uckfield TN22 5ES , England (Formerly East Sussex National Golf Resort & Spa)
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1 room 1 guest
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East Sussex National
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763 Reviews from our TripAdvisor Community

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Traveler rating
    402
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    79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
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Bridport, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We had a great 3 days with there being 18 golfers in our mixed group. The golf reception was well organised with Clubs being handled and stored safely by very welcoming staff, the only slight drawback was having to carry your battery a long way back to the hotel room for charging. Golf courses were well kept and a pleasure... More 

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eastbourne
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I Stay in hotels all over the world and in many hotels - hotel checking in okay forgot to book a dinner reservation for us and no availability at Spa treatments even though paid £200 for suite - hotel clean tidy food very good / room large spacious stains on carpet no mini bar in room - spa to busy... More 

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Eastbourne
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spacious,quiet room with easy access to the Spa facilities.The staff were very welcoming and helpful.Every thing was of a high standard.The black out curtains ensured a good nights sleep.The spa staff were extremely helpful.

Was this review helpful? Yes
Russell L, General Manager at East Sussex National, responded to this review

We are delighted with your review - thank you so much. The team in the Spa will be particularly pleased to read your comments. Such feedback acts as such a tonic for the team to know how much of a positive impact they were able to have on your experience. Many thanks for choosing us and we hope to welcome... More 

London, United Kingdom
Level Contributor
178 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I confess that I’m not really a ‘resort hotel’ kind of person. But we were going down for an opera at Glyndebourne and this place was fairly close, and I noticed that it had a golf course attached. So I chose to stay here so that we could have some golf lessons and try to learn how to play. The... More 

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Russell L, General Manager at East Sussex National, responded to this review

Thank you very much for your comprehensive and balanced review. I appreciate you have taken the time to highlight the many positive elements of your stay and also provided some very useful feedback for us to react to - so further improvements can be made. We have recently taken over the management of the hotel and have already made some... More 

Brentwood, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just back from a one night spa break at this lovely hotel. Booked this for my friends birthday and was not disappointed. Club twin rooms are perfect, spotless and spacious The spa was one of the best I've been to. Food excellent and service equally as good. If I really had to find any fault I'd say the pool is... More 

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Russell L, General Manager at East Sussex National, responded to this review

A really wonderful review - thank you so much, the team will be very pleased - especially the spa team. We are delighted that you thoroughly enjoyed your stay with us. It is kind of you to take the time to highlight your comments for other potential guests to read. We look forward to welcoming you back soon. All the... More 

Oxford, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Friendly staff and very nice rooms with balcony. The only thing that let the hotel down was the kitchen for the evening meal. People around us were sending back their meals as they were partly raw (including mine) or cold, and confused waitresses were bringing people the wrong plates. It was almost Fawlty Towers-esque at times! If this hotel gets... More 

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Russell L, General Manager at East Sussex National, responded to this review

Thank you for your review. Please accept my apologies for your experience at dinner and the impact this had on your stay. Unfortunately we suffered a very unusual systems failure in the kitchen on this particular evening, where the gas supply was cut off as a safety mechanism. This did cause the team a few hurdles, of course our aim... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is the second poor review I've had to leave for this hotel, having waited three quarters of an hour for a portion of chips at lunch, I was then expected to wait an hour and 15 minutes for my evening dinner, (fish and chips !) which on arrival was cold !! Really, fish and chips is not difficult. Pathetic... More 

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Russell L, General Manager at East Sussex National, responded to this review

Many thanks for your review. I appreciate that you wrote it in the bar last night whilst waiting for your order - which I full understand. Please accept my apologies for the delays you experienced. Unfortunately we did suffer with a fire alarm system fault, which as a safety mechanism cuts the gas supply and kitchen extraction off. This did... More 

Redditch
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent Hotel even if you are not playing Golf, Class all the way through with outstandng rooms, staff and food. Very nicely situated my room looked out over the Golf Course. I will certainly be returning

Was this review helpful? Yes
Russell L, General Manager at East Sussex National, responded to this review

Thank you so much for your review and score. It is very kind of you to take the time to post your comments for other potential guests to see. We are delighted that you enjoyed your stay with us and we look forward to welcoming you again. All the very best More 

Moreton-in-Marsh, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite my ability at golf, thoroughly enjoyed a great round on the West Course - welcoming staff, great layout in superb condition. If you want to be challenged on a golf course, this will do it for you in so many different ways.

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Russell L, General Manager at East Sussex National, responded to this review

Thank you for your review. We are delighted that you thoroughly enjoyed your visit, the golf team in particular will be delighted with your feedback. We appreciate the time you have taken to share your comments on Trip Advisor. All the very best More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A present for our 40th Anniversary - lovely room with view over the golf course. Lots of easy to reach electric sockets.. Sadly we didn't get our full English breakfast as we were told the wrong times for breakfast. However they did make scrambled eggs for my husband and we did get coffee but it spoiled the stay because we... More 

Was this review helpful? Yes
Russell L, General Manager at East Sussex National, responded to this review

Many thanks for your recommendation, we really appreciate it. I am sorry that there were some points you raised that fell below yours and our expectations. We do however appreciate your feedback and will make any appropriate adjustments to our service to ensure there are no recurrences of the points you have raised. We do hope to welcome you back.... More 

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