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Marriott Cincinnati at RiverCenter

Certificate of Excellence
3.5 of 5
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10 W RiverCenter Blvd, Covington, KY 41011
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1 room 1 adult
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Marriott Cincinnati at RiverCenter
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556 Reviews from our TripAdvisor Community

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Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for an event that was held across the street at the convention center so the hotel was very convenient for us, and was just a short drive off the freeway. The staff went above and beyond for us, when we checked in I was disappointed to learn that the concierge lounge was closed that night as I... More 

Helpful?
Thank smelcher4
Julie K, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Hello and thank you for being our guest at the Cincinnati Marriott at RiverCenter. We do offer a convenient location to the Northern Kentucky Convention Center since we are connected via an enclosed skybridge. I am sorry the services for the Concierge Lounge didn't exactly meet your needs. Many hotels don't offer concierge lounge services on the weekend but we... More 

Lebanon, Ohio
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome couple overnight, thanks to the Marriott. Loved, loved the corner room we were given. Loved it so much that we just couldn't go to Cincy and spend time dining there. Instead, we nabbed a Riverfront Pizza pie, some Bourbon Barrel Beer (a Kentucky specialty that we adore) -- and at in our darkened room, by the window, gazing at... More 

Helpful?
Thank Logan222
Julie K, Manager at Marriott Cincinnati at RiverCenter, responded to this review

What a wonderful evening you enjoyed! Thank you for being our guest at Cincinnati Marriott at RiverCenter. I hope you'll return soon. Next time think about pizza from Goodfella's - a great New York style pizza available a few blocks southwest in Mainstrassse Village and a glass of Angel's Envy - available from our bar. Kindly, Julie More 

cleveland
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

1st time here for my daughter gymnastics meet, I like how convenient because it was just right across from the convention center, excited to check in at 5:00 pm on a Saturday, beautiful hotel, we stayed in 11th floor, clean room, love the view looking out from the window until at night, try to get some sleep but the music... More 

Helpful?
Thank yoyo82
Sabrina S, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Cincinnati Marriott at RiverCenter. I am disappointed to learn that we fell short of your expectations and would like to take this time to apologize for the noise disturbance caused by our other guests. Your rest is important to us and please know we are... More 

New York City, New York
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 2, 2016

We stayed here over Christmas as we were visiting family in the Cincinnati area. We got a room with great views of the Cincinnati skyline and Ohio River. The staff were exceptional. A special thanks goes to Lawanda, who made our stay magical. Thank you.

Helpful?
Thank CUNYProf0515
Julie K, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Thank you so much for being our guest and for publishing such a nice review of the Cincinnati Marriott at RiverCenter. I am thrilled to hear Lawanda made your stay "magical." Please join us again on your next visit to Cincinnati. Kindly, Julie More 

Orlando, Florida
1 review
5 of 5 stars Reviewed January 2, 2016

My husband and I recently stayed at this property along with my sons future in laws. We were in Cincinnati visiting my son and future daughter in law for Christmas. As a frequent traveler, the hotel overall was very nice. The lobby is beautiful and was decorated very nicely for Christmas. The staff however was above my expectations. More specifically... More 

Helpful?
Thank Kimberly C
Julie K, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Hi Kimberly, Thank you for choosing the Cincinnati Marriott at RiverCenter and thank you for the kind review. We agree, Aishia is fantastic and takes such excellent care of her guests. Thank you for acknowledging her. Please visit us again when you are in town visiting your son and future daughter in law. We also host wonderful weddings and rehearsal... More 

Greater Cincinnati
Level Contributor
5 reviews
5 of 5 stars Reviewed December 28, 2015

Fantastic hotel with a view of the Cincinnati, Ohio riverfront and its downtown office buildings; Paul Brown Football Stadium, home of the Cincinnati Bengals and Great American Ball Park, home of the Cincinnati Reds.

Helpful?
Thank JStepenD
Sabrina S, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Cincinnati Marriott at RiverCenter on a Tripadvisor Review.. I am very excited you enjoyed the hotel and the beautiful views. I hope you will consider Cincinnati Marriott at RiverCenter on your next visit to Covington. Thanks again and hope you see you again soon. Sabrina... More 

Madison, WI
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 25, 2015

Our family had a very comfortable stay at the RiverCenter Marriott. The rooms were clean and attractive, and we had a view of the river. The hotel is just a few minutes off the interstate, yet GPS came in handy to navigate some not prominently marked surface streets near the hotel. The valet parking was expensive, but efficient, and there... More 

Helpful?
Thank Foodie20N3
Sabrina S, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Dear Guest, Thank you for sharing with us your recent experience at the Cincinnati Marriott at RiverCenter on a Tripadvisor Review.. I'm sorry to hear of your loss. We pride yourselves in customer service and strive to make our guests apart of our family. I am thrilled that you and your family was made to feel at home here and... More 

Columbus, Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 15, 2015

The room was good and the staff are friendly and helpful just until it was time to leave and usually the valet do leave the car key in the car but this time after driving 70 miles we called them back to ask about the keys and were told "we are very sorry we were looking for your number to... More 

Helpful?
1 Thank Jay R
Sabrina S, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Dear Guest, It was disappointing to hear that your stay with us fell short of your expectations. I want to apologize for the multiple issues with retrieving your key back. Our aim is to provide you with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for our shortcomings and will... More 

Level Contributor
259 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Spent two nights here while attending a Bengals game. Easy to get to and right across the river from Paul Brown Stadium. Nice pleasant service, decent sized rooms and an above average breakfast buffet made the stay quite enjoyable. The multiple elevators to get from the street level to the lobby and then once again to your room was the... More 

Helpful?
Thank Al O
Julie K, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Hi Al, Thank you for being our guest at Cincinnati Marriott at RiverCenter. Our guests generally love our close proximity to Paul Brown Stadium when in town for a Bengals game. I am glad this worked well for you. I know the multiple elevators can take some getting used to. We were built in a flood plane so our lobby... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed December 11, 2015

This was a lovely hotel, with a nice restaurant and great front desk and restaurant staff. The hotel is built around a central atrium which has a bar/restaurant on the first floor and an open banquet room on the 2nd floor. My room was on the 3rd floor, which was a little noisy. If you're looking for quiet, you should... More 

Helpful?
Thank Colleen F
Julie K, Manager at Marriott Cincinnati at RiverCenter, responded to this review

Hi Colleen, Thanks so much for being our guest at the Cincinnati Marriott at RiverCenter and for sharing a review of your experience. I am so glad you enjoyed the spectacular view and our clean, comfy accommodations. We are in the midst of exploring possibilities to limit noise from the bar. Stay tuned and please join us as our guest... More 

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