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All 9 Covington hotels

Courtyard by Marriott Cincinnati Covington

3.0 of 5 Hotel   |   500 West 3rd Street, Covington, KY 41011
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Courtyard by Marriott Cincinnati Covington
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Ranked #4 of 9 hotels in Covington
A recent review
5 of 5 stars reviewed 3 weeks ago
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118 people have reviewed this hotel

Traveler rating
    25
    43
    33
    10
    7
See reviews for
31
28
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The room looked as if it had not been vacuum. The bathroom was dirty especially the toilet and the floor. They definitely need a better maid to clean the rooms. Very disappointed! Would not stay there again if it was free. I told the front dest the next morning and the young guy said he would tell them! No apology!

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you for your valued feedback. We take great pride in providing an exceptional experience and sincerely apologize for the housekeeping issues you experienced during your stay and especially the lack of an apology from our front desk associate. I have shared your experience with all of our associates involved. Sincerely, More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night with my wife. She enjoyed the pool and we both thought the hotel was well maintained. The room had a pleasant decor and the lobby was very warm. The staff was also very pleasant. We will be staying there againif in Cincinnati area.

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Cleveland
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 28, 2014

Enjoyed our three night stay in early Feb when in town for a family wedding. Lobby and food service area were recently remodeled with a very modern theme - comfortable and attractive. All staffers were friendly and attentive. Food was sufficient to good. Their 6th floor remodel was complete so the wedding party room were all there. As with the... More

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you for the great review! I am happy to hear that you enjoyed your stay at the Courtyard Cincinnati Covington. I am pleased that our customer service and decor of the hotel was what you were expecting and more. I would like to apologize for the discomfort of the sofa bed. If you would like to discuss this in... More

Franklin, Tennessee
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 27, 2014

My husband and I stayed here while in Cincinnati on business. This hotel is right on the water on the Kentucky side of the Ohio River. The staff was friendly and helpful but most of all gracious to us in a way that made me feel they appreciated our choosing to stay at their hotel. The decor in the hallways... More

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you for the amazing review! We are very pleased to hear that you were happy with the customer service as well as our beautiful new decor at the Courtyard Cincinnati Covington. We hope that you will choose to stay with us again next time you are in the Cincinnati area. More

Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2014

Stayed on the Covington side of the river, basically because it was a free stay at a Marriott using my points. This was a Category 4 or 5 hotel within the Marriott rating system, which could be an appropriate rating depending on how the rest of the renovations go. We stayed on the 6th floor with a view of the... More

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you for the great feedback. I am happy to hear that you were pleased with the customer service and complimentary parking at the Courtyard Cincinnati Covington. I am sorry to hear that you were displeased with the window in your room. We do strive to make all our guests happy and comfortable. Hopefully next time you are in the... More

West Bloomfield, Michigan, Usa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed one night and thoroughly enjoyed our stay. David at the front desk was very helpful and directed us to several outstanding restaurants. Rooms were clean, modern and spacious. The rail bridge nearby was not a problem with several trains passing by during the night and I am a very light sleeper - but no issues whatsoever. Being a rail... More

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you very much for the amazing review! We are pleased to hear that your stay at the Courtayrd Cincinnati Covington was up to our standards. We are also glad to hear that you were able to take advantage of the many amenities that we offer. We look forward to your next visit to the Cincinnati area. Thank you again! More

Covington, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2014

I booked a room two months in advance (within a block of rooms booked 6 months in advance)as a member of a large wedding party. I was content with the experience until the day of check-in. I was unformed that early check-in was not available, but was given the opportunity to leave my personal belongings behind the concierge desk until... More

Was this review helpful? Yes 1
GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you for your valued feedback. We take great pride in providing an exceptional experience and sincerely apologize for what occurred with your reservation. I would like to connect with you via telephone or e-mail to discuss. I look forward to hearing from you soon. Jack Brandt General Manager jack.brandt@marriott.com 859-991-5099 More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed February 10, 2014

ONE OF THE GREATEST EXPERIENCES YET!!! The staff here ROCKS! Night shift employee David was very knowledgeable and made our stay here in Cincinnati one of the best experiences yet. THANKS DAVID! The food was AMAZING, the rooms were SPOTLESS, and the staff was PHENOMENAL! Manager Sandy was also very helpful in in accommodating our last night's stay. My team... More

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you very much for the amazing review! The Courtyard by Marriott Cincinnati Covington takes a lot of pride in our customer service. I will make sure to pass this great review to David and Sandy. They are both great assets to Marriott. We hope to see you again next time you visit the Cincinnati area! More

Edinburg, Pennsylvania
1 review
4 of 5 stars Reviewed January 30, 2014

This hotel is in great condition, but is currently under renovation to update décor. Be sure you don't get a room under the floor where they are working (we did) or you'll be wakened by the sound of tapping hammers at 8:00 in the morn. Hotel staff is extremely helpful and accommodating. Parking is free in the attached deck.

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you very much for the review! We are in the process of updating our rooms, but we are almost done! The Courtyard by Marriott Cincinnati Covington is very proud of our new rooms, I am very sorry to hear that you were awaken by the noise. We have taken action on this and they will now start later in... More

New York City, New York
Top Contributor
75 reviews 75 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 27, 2014

I always stay at a Marriott for business travel. I usually stick to Courtyards. In all my reviews I say the same thing. Most Courtyards need to be upgraded and some TLC. Well my wish has been grated with this hotel. Upgraded rooms, beds and carpets. How nice!! Definatley like this one.!

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GMCourtyardCincy, General Manager at Courtyard by Marriott Cincinnati Covington, responded to this review

Thank you so much for the wonderful review! The Courtyard by Marriott Cincinnati Covington is very excited about our new room renovation and we are very happy to hear that they are well received. We hope that you continue to stay with us when visiting the Cincinnati area. Thank you again! More

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Additional Information about Courtyard by Marriott Cincinnati Covington

Also Known As:
Courtyard By Marriott Cincinnati Covington Hotel Covington
Courtyard By Marriott Cincinnati Covington Hotel
Courtyard Cincinnati Covington
Courtyard Covington
Covington Courtyard
Covington Marriott
Address: 500 West 3rd Street, Covington, KY 41011
Phone Number:
Location: United States > Kentucky > Covington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cincinnati Covington 3*
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