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Extended Stay America - Cincinnati - Covington

2.0 of 5
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650 West Third Street, Covington, KY 41011
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Extended Stay America - Cincinnati - Covington
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Ranked #7 of 8 Hotels in Covington
A recent review
5 of 5 stars reviewed yesterday
Ana B Charlottesville, Virginia
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47 reviews from our community

Traveler rating
    14
    16
    10
    6
    1
See reviews for
11
15
1
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlottesville, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

The renovation of the hotel made it very comfortable and cozy. I only stayed for 5 days, but if I needed, I would easily stay more. The furniture and the appliances are new, the apartment was very clean and the space is good, specially if you are travelling alone, because it gives you enough room to put your things and... More 

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Charlottesville, Virginia
Top Contributor
55 reviews 55 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is very nice and clean. Our room had new furniture, great bed and amazing shower. The service is excellent and the grab and go breakfast facilitates your life (especially because there is a nice kitchen in the room). Good location: easy to access the international airport and also to go to the downtown!

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1 review
1 of 5 stars Reviewed 6 days ago NEW

Hotel is decently clean but very noisy as it sits right under the I75 bridge and overpass. The real reason for the one star is the internet. Stear clear from this place if you need Internet for work. I was here for several months on a business trip. The "lite" WIFI is free and absolutely terrible. My 3g phone was... More 

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Apollo Beach, Florida
1 review
3 of 5 stars Reviewed December 31, 2014

No frills included but clean room. We needed a place to stay for a week over Christmas holidays and this served the purpose. Location is very convenient to expressway and downtown Cincinnati. Room was clean and that was my main concern

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. We are glad that you spent the holidays with us, and enjoyed our clean rooms and convenient location. It is great to know that our location was convenient to your needs. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.... More 

Georgetown, Kentucky, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 8, 2014

The staff was nice enough, though we only spoke with them for a few seconds each. The only room that was left was a smoking room; which, obviously, smelled pretty bad of smoke. The room was clean though, and it included a small kitchenette. The bathroom was very small. The beds were much more firm than I (or my husband... More 

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. We regret your experience with the view, comfort, and the non-smoking room availability. We were glad to read that you got a chance to meet our nice team and that you may stay again due to the kitchen. We welcome the chance to make your next stay better. More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 27, 2014

As always, you get what you pay for.....the people who write bad reviews should go pay triple the price and stay at the Hilton in downtown Cincy if they want fancy pillows, fluffy towels, and a huge buffet breakfast!!! We paid around $100 for the night and really enjoyed the great location (a 5 minute drive, right over the bridge... More 

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you so much for sharing your experience with us. We are pleased we were able to play a part in your baseball road trip, and that you enjoyed your stay. We are glad that we met your expectations and provided you with a clean, comfortable room. Thank you again for your review. We look forward to seeing you in... More 

Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 20, 2014

When we took our summer vacation a few weeks ago to Southern Ohio we decided to stay at the Extended Stay America in Covington Kentucky. We stayed on the second floor and there is no smoking allowed on any floor except the 4th floor and only then in designated rooms. There is also a smoking area outside of the hotel.... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you so much for sharing your experience with us, and for the kind comments about our staff. It's great to hear that you enjoyed your stay, and that you appreciated the conveniences of the hotel, such as our fully equipped kitchens and our grab-and-go breakfast. Thank you again for your review. We look forward to seeing you in the... More 

Ohio
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 13, 2014

I am giving this hotel 3 stars because of the location and the friendly staff, but other than that I will not be back to this hotel again. First of all I paid $199.90 for a one night stay and I should not have had to pay over $80. There was no shampoo or conditioner provided for the shower and... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our friendly staff; however, we apologize that your room was not cleaned properly and that you experienced issues with your air conditioning. We will review your feedback with our housekeeping staff to ensure every room is cleaned to our standards. We... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2014

My wife and I stayed at the Extended Stay America hotel in Covington and were very pleased. It may not be the fanciest place in the world, but it was far more than adequate for a four day visit to Cincinnati to catch a few games at the Great american Ballpark. The ballpark is a short 10 minute shuttle ride... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I appreciate you taking the time to write a review of our hotel. I'm glad that you enjoyed our location, your fully equipped kitchen and our polite, helpful staff during your stay with us. As well, it's great to hear that you found your room to be clean, comfortable and quiet. I will be sure to share your kind remarks... More 

Terre Haute, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 6, 2014

We stayed four nights to attend baseball games and all went well. This is a 'no frills' hotel, but that means it was a good price. Our room was clean and neat. Staff provided all we needed, including kitchen items and a hair dryer. Didn't see much of the hotel, but our room was fine. Staff went above and beyond... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our hotel and staff. We are so glad you had a good time while staying with us and look forward to hosting you again in the future. More 

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