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Extended Stay America - Cincinnati - Covington

2.0 of 5
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650 West Third Street, Covington, KY 41011
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1 room 1 guest
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Extended Stay America - Cincinnati - Covington
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53 Reviews from our TripAdvisor Community

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    18
    11
    7
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Findlay, Ohio
Level Contributor
133 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recommend staying in Covington if you're only going to be in the area for a long weekend or couple days. It's a little bit away from downtown, and the hotels are cheaper. Our stay here was fine. The front desk clerks were nice, and our room was very clean. I do wish there were more breakfast options. There are... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for reviewing your recent stay. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, I am glad we were able to provide you with a positive stay overall and that you enjoyed our reasonable rates. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay... More 

Ashland, Kentucky
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 18, 2015

My boyfriend and I stayed here for a place to sleep after a late-night Cincinnati Reds game. I booked it online and asked if I could get a discount, got 15% off by signing up for Extended Perks as a first-time visitor (but had to ask the clerk to apply discount AFTER my card had been charged already for the... More 

Was this review helpful? Yes
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 29, 2015

On a recent business trip to Cincinnati, I stayed here and would definitely come back. It was a very quick drive from my business meetings downtown on Vine, to the hotel. The front desk clerk was very nice and accommodating. The room was clean, and although I didn't use it-- there was a sizable kitchen with a sink, fridge, and... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad to hear that you enjoyed our clean and comfortable rooms. I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 27, 2015

Desk clerk was unable to find my reservation (even with my confirmation in hand) and he was not gracious at all about this -- though he apparently had rooms available as he did "find" one. The hotel is nestled beneath the interstate overpass, in a neighborhood filled with liquor stores and bars. Not even a cup in the bathroom (had... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for reviewing your recent stay. I sincerely apologize for the issues you experienced during check-in. As this hotel’s manager, I can assure you that I have reviewed our check-in and cleaning procedures with our staff to ensure your experience is not repeated. While we no longer keep dishes in guest rooms, these items are available at the front... More 

Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2015

The staff was friendly and very knowledgeable of surrounding area activities. We enjoyed the fast grab and go breakfast. It was the perfect size to keep young ones til lunch. Will always stay here when traveling to Cincinnati!! Great value and a nice Extended Stay of America!!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with our friendly staff and our grab-and-go breakfast during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to see you again, should... More 

US
Level Contributor
139 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed May 31, 2015

I'd say before you put too much credit in the good reviews here I'd ask "compared to what" and see other places reviewers have stayed. We stayed here based on reviews and it was a big mistake. At the risk of sounding snobby; we do not usually stay in hotels of this level but as we heard it was recently... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to write your review. The situation you described regarding the cleanliness issues and smoke odors is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make every effort to make sure your experience is not repeated. Our team is committed to satisfying our guests... More 

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed May 26, 2015

The renovation of the hotel made it very comfortable and cozy. I only stayed for 5 days, but if I needed, I would easily stay more. The furniture and the appliances are new, the apartment was very clean and the space is good, specially if you are travelling alone, because it gives you enough room to put your things and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for your review of your recent stay. We were excited to read that you enjoyed our newly renovated hotel. We were also glad that you were able to enjoy the convenience of our fully equipped kitchens and our grab-and-go breakfast. Thank you again for taking the time to write your review. We look forward to your return visit... More 

Charlottesville, Virginia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 21, 2015

The hotel is very nice and clean. Our room had new furniture, great bed and amazing shower. The service is excellent and the grab and go breakfast facilitates your life (especially because there is a nice kitchen in the room). Good location: easy to access the international airport and also to go to the downtown!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. We are glad that you were able to enjoy our newly renovated rooms with fully equipped kitchens, our grab-and-go breakfast and our convenient location. I am so glad to hear that our staff provided you with friendly and accommodating service. Once more, thank you for posting your review. We look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

Hotel is decently clean but very noisy as it sits right under the I75 bridge and overpass. The real reason for the one star is the internet. Stear clear from this place if you need Internet for work. I was here for several months on a business trip. The "lite" WIFI is free and absolutely terrible. My 3g phone was... More 

Was this review helpful? Yes 1
Apollo Beach, Florida
1 review
3 of 5 stars Reviewed December 31, 2014

No frills included but clean room. We needed a place to stay for a week over Christmas holidays and this served the purpose. Location is very convenient to expressway and downtown Cincinnati. Room was clean and that was my main concern

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. We are glad that you spent the holidays with us, and enjoyed our clean rooms and convenient location. It is great to know that our location was convenient to your needs. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.... More 

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