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Holiday Inn Cincinnati Riverfront

3.0 of 5
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600 West 3rd Street, Covington, KY 41011
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Holiday Inn Cincinnati Riverfront
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Ranked #5 of 8 Hotels in Covington
A recent review
4 of 5 stars Reviewed November 25, 2014
IzzoBizzo London
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186 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Cincinnati Riverfront
See the most recent reviews
London
Contributor
14 reviews 14 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 25, 2014

We only spent a night in this hotel. When we arrived we were greeted by two friendly receptionists who checked us in quickly and provided us with information about the area and how to get about. Rooms were really lovely and spacious with 2 double beds, sofa, table and fair sized bathroom. Once out the hotel we got a little... More 

Was this review helpful? Yes 1
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Dear IzzoBizzo, Thank you for the nice guest review. I am glad you enjoyed your stay and took advantage of the city shuttle. We look forward to serving you again in the future. More 

1 review
5 of 5 stars Reviewed November 23, 2014

Everyone was very helpful, especially Lauren Stein she provided great customer service and was very polite. Rooms were very clean and were at a great price. All accommodations were met to a very high standard. Great place to stay.

Was this review helpful? Yes
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello Mazey 3, Thank you for staying with us. I am glad you enjoyed the service provided by Lauren. She truly enjoys taking care of our guests. I will be sure to share your feedback with her and the rest of our team. More 

Nashville, Tennessee
Top Contributor
57 reviews 57 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 18, 2014

While the hotel is a bit older, the room was very nice. We had a one-room suite and were happy with the space. The hotel has been well maintained and is clean. It's also in a good location for visiting the Aquarium and downtown Cincy. There is shuttle (we didn't use it), but I thought it was a nice touch.

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello, I am excited to hear you enjoyed your stay with us. I understand you felt our hotel was a little dated. We are undergoing a complete renovation this winter so the next time you visit we hope we will have a new product to show off. Thank you for the review. More 

Springfield, Ohio
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 17, 2014

First the good. We were with three couples and asked to have 4 rooms close to each other. They did a great job with that. The front desk was very friendly and helpful. The room was large and very clean. Now, the not so good. It has a nice size bar/restaurant area. However the bar closes at 11PM. If you... More 

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello hawkeyecox, Thank you for the feedback about your stay. I will share your experience with our restaurant staff so we can better serve you in the future. I do apologize about the shortcomings but it is reassuring to hear we were able to make it up to you in other ways. We look forward to serving you again in... More 

Findlay, Ohio, United States
Top Contributor
71 reviews 71 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 11, 2014

My favorite part about this hotel was the restaurant. We only ate at it for breakfast, but the lady who worked the breakfast shift was wonderful! My husband was working, so my son (12 mo.) and I would come down by ourselves. She was very helpful - offering to get my son drinks, getting the high chair, and just being... More 

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello Megan, Thank you for the review. We have two breakfast servers that truly care about the guests that stay with us. I am glad you enjoyed the buffet and it is exciting to hear that we had menu options that met your dietary needs. One of our best features is our location to local area attractions. I am glad... More 

1 review
4 of 5 stars Reviewed November 4, 2014

Bev was very attentive, made me laugh, and was a pure pleasure at the bar. I've stayed here in the past and look forward to Bev serving me in the future. Great location. Food is also good. Hot wings are a must!!!!!!!!

Was this review helpful? Yes
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello Mikepop14, I am so glad to hear your enjoyed the service provided by Bev. We know that traveling pulls you from friends and family and we are glad when our guests can find someone to talk with on our associate team. See you next time! More 

1 review
4 of 5 stars Reviewed October 28, 2014

I would like to say I enjoyed my stay and come here frequently. I especially enjoyed the bartender Beverly. She was knowledgable of the area and was friendly and professional.... The room was clean. The noise was not as bad as you would think being right next to the highway. I will definitely stay here again.

Was this review helpful? Yes
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello, I am glad you enjoyed the quiet guestrooms, Bev's customer service, and our clean rooms. We are constantly trying to enhance our experience and provide exceptional customer service to our repeat guests. We hope to see you again soon! More 

Corbin, Kentucky
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

Nice room could use better cleaning but the restaurant and bar is what a person can enjoy after working all day and just a needs a quick pick up. The bartender/waitress, Bev, is a great Bartender that always makes you feel welcomed regardless if you are a regular or a newcommer. Always a good time and not bad food for... More 

Was this review helpful? Yes 2
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello glynnky, Thank you for your recent review. I have shared your comments with our housekeeping team so we can better serve you in the future. I am glad you enjoyed the service provided by Bev. We look forward to seeing you again soon. More 

Vicksburg, Mississippi
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

This hotel was very nice. It is about a 10 minute bus ride from downtown Cincinnati. The bus only costs $1 each way, which makes it very easy to go into downtown Cincinnati to eat, or there are several good restaurants and bars in Covington that the front desk staff suggested. The hotel bar and restaurant is also good. The... More 

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello, Thank you for your review of Holiday Inn Cincinnati Riverfront. We are glad you enjoyed the $1 game day shuttle. It is also nice to hear you enjoyed our renovated fitness center. The fitness center is the beginning phase of a hotel wide renovation we will be undergoing in a couple of months. We hope to see you again! More 

edinburgh,scotland
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 12, 2014

we stayed here for 5 nights in sept.if you are a light sleeper(which I am) you may have trouble sleeping as it is inbetween two major traffic bridges and the constant traffic hum can be heard 24/7. the wife was fine as she is a heavy sleeper.i put up with it as i had picked the hotel!.other than that it... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Dear figgyburn, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. However, it was unfortunate to see your stay was not as comfortable as it could have been... More 

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