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Holiday Inn Cincinnati Riverfront

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600 West 3rd Street, Covington, KY 41011
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Holiday Inn Cincinnati Riverfront
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Ranked #5 of 8 Hotels in Covington
A recent review
3 of 5 stars reviewed 6 days ago
40travler2020 Columbus, Ohio
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182 reviews from our community

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    37
    11
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for a work related trip. The first two nights were good the beds are good rooms very clean the place is a little dated but nicely maintained, My wife and I decided to stay an extra night and do a few things in the area, and despite having to move rooms to facilitate our extra night all... More 

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Saint Louis, Missouri
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a great experience at this hotel on a recent business trip. Certainly it is situated in a moderate category so my expectations were set based on the price. I was pleasantly surprised! The front desk was efficient and friendly, and the lobby was spotless. My room was clean and comfortable and the fitness equipment was first class compared... More 

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New Brunswick, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 15, 2015

Was looking for something close to Newtown or Cincy, thought I'd try it for the price point. Checkin was just uncomfortable, they had no comprehension of customer service for a platinum person with 1 million points and not very helpful with concierge type things. Hotel is very dated and dark. Bar/restaurant area is like the Regal Beagle, but the bartenders... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Dear KANNUCK, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Sydney, Australia
Top Contributor
114 reviews 114 reviews
22 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 23, 2014

Stayed here for a Bengals game (a 20 minute walk across the bridge makes for good timing). The hotels riverfront competes with a very close and loud train line ... Request a room close to the front and you'll save money and sleep. In the end a standard budget hotel - surrounding Covington is full of nice pubs to get... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Dear Robert S, I appreciate you taking the time to comment about your recent stay at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that the location of our hotel is up to your par. Your feedback is of great importance to us and allows us to... More 

Mumbai (Bombay), India
Top Contributor
76 reviews 76 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 18, 2014

It's a good place to stay - not in the downtown but $10 uber ride to downtown. This place is a good and cost effective alternative to downtown hotels. There are a lot of food joints right across the street for your Bon appetite. Rooms are clean, everything else is typical holiday inn and no complaints.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 8, 2014

Stayed here last week. The hotel was old but that's something that begins to be fixed over time. Beds are comfortable!! My problems is with the staff. The staff at this hotel is rude and disrespectful. Even the male manager isn't very pleasant. You would think that as a manager, he would "lead by example" clearly not in this case.... More 

Was this review helpful? Yes 1
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello nycjk1979, Thank you for the recent get review. Your feedback is very important and helps us make necessary changes to our services and products. I apologize that the stay did not meet your expectations. I would really appreciate the opportunity to speak with you in more dealt about the service issues you experienced during your stay. If you are... More 

London
Contributor
14 reviews 14 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 25, 2014

We only spent a night in this hotel. When we arrived we were greeted by two friendly receptionists who checked us in quickly and provided us with information about the area and how to get about. Rooms were really lovely and spacious with 2 double beds, sofa, table and fair sized bathroom. Once out the hotel we got a little... More 

Was this review helpful? Yes 1
Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Dear IzzoBizzo, Thank you for the nice guest review. I am glad you enjoyed your stay and took advantage of the city shuttle. We look forward to serving you again in the future. More 

1 review
5 of 5 stars Reviewed November 23, 2014

Everyone was very helpful, especially Lauren Stein she provided great customer service and was very polite. Rooms were very clean and were at a great price. All accommodations were met to a very high standard. Great place to stay.

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello Mazey 3, Thank you for staying with us. I am glad you enjoyed the service provided by Lauren. She truly enjoys taking care of our guests. I will be sure to share your feedback with her and the rest of our team. More 

Nashville, Tennessee
Top Contributor
51 reviews 51 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 18, 2014

While the hotel is a bit older, the room was very nice. We had a one-room suite and were happy with the space. The hotel has been well maintained and is clean. It's also in a good location for visiting the Aquarium and downtown Cincy. There is shuttle (we didn't use it), but I thought it was a nice touch.

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello, I am excited to hear you enjoyed your stay with us. I understand you felt our hotel was a little dated. We are undergoing a complete renovation this winter so the next time you visit we hope we will have a new product to show off. Thank you for the review. More 

Springfield, Ohio
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 17, 2014

First the good. We were with three couples and asked to have 4 rooms close to each other. They did a great job with that. The front desk was very friendly and helpful. The room was large and very clean. Now, the not so good. It has a nice size bar/restaurant area. However the bar closes at 11PM. If you... More 

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Michael S, Manager at Holiday Inn Cincinnati Riverfront, responded to this review

Hello hawkeyecox, Thank you for the feedback about your stay. I will share your experience with our restaurant staff so we can better serve you in the future. I do apologize about the shortcomings but it is reassuring to hear we were able to make it up to you in other ways. We look forward to serving you again in... More 

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