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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

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10 East Rivercenter Boulevard, Covington, KY 41011
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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bennington, United States
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff were amazing. I was there attending a seminar and they made sure that we had everything we needed. Most of us arrived hours before we were able to check in to our rooms. They were able to put our luggage in a locked room so that we were able to check in with the people running the... More 

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Nashville, Tennessee, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This Embassy Suites does not live up to others I've stayed in. The elevator from street level to the lobby has no A/C, which in the summer heat, is a stifling hot box. The atrium is nice enough. I enjoyed the sound of the water feature, but sound seems to carry throughout the atrium and into the rooms, including the... More 

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Columbus, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

hotel staff was very nice, checking was very ez. Parking was ez. Complimentary breakfast and happy hour was a bonus. I would stay here again and recommend it to others. We were here celebrating our anniversary and they put a bottle of champagne and chocolate covered strawberries in our room. Very nice touch. Great place.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear Matthew S: Happy belated anniversary! I'm happy to hear that your special visit to the Embassy Suites RiverCenter in Covington KY was memorable! We appreciate you staying and welcome you back in the future! More 

Pomeroy, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stay at this property frequently for annual appointments at Cincinnati Children's Hospital. It is always clean and the staff is very helpful. We always enjoy the evening reception and the made to order breakfast.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Thank you for again staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Stay cool this summer. We look forward to seeing you again in the future! More 

Florida Panhandle, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

I was surprised at some of the negative reviews, this hotel is a solid 4 star property. The management and staff obviously did their homework and preparation for the All Star Game. Everyone from the valet parking, front desk, restaurant, and housekeeping were very friendly and helpful during our 5 night stay. Parking was easy, you park directly beneath the... More 

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear John G: Thank you for giving us a perfect rating and for recommending our Embassy Suites RiverCenter to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. In addition, the All Star week was a great example of a region coming together as a team for all the... More 

Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Service and cleanliness was very good. Polite and friendly staff... but $200/night too expensive. Stayed here for business, meeting room clean and accommodating and convenient. I think that $120-140 is more accurate of a price range here.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Good Afternoon! Thank you for your review and for choosing the Embassy Suites RiverCenter in Covington Kentucky. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Greenville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff went above all expectations. They were all very friendly and went out of there way to accommodate us. The condition of the room was sub standard and didnt not seem very clean or inviting. And for a 2-bedroom suite you would think that it would have 2 bathrooms... very disappointed given the price we paid.

Review collected in partnership with Embassy Suites Hotels

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Georgetown, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

1st Guest room was directly above a party in the ballroom. Staff were able to find another room for us, but that one smelled horrible. Unfortunately it was very late and didn't have the energy to find another place for the night. Got out of there as soon as possible in the morning. Hotel looks straight out of 1985 and... More 

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Northern Kentucky/Greater Cincinnati. More 

Lexington
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night at this location. We had a room on the 8th floor and the view was remarkable. Hotel staff are all quite nice and the managers reception in the afternoon was well attended. All of the rooms are suites so ours was the regular size but large enough. Room was clean and with two TVs we were a... More 

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear Mayor Cooper: I am pleased to hear that you found the Embassy Suites RiverCenter to your liking. On your next visit from Lexington, we are happy to share with you our personal recommendations of all there is to do and see in the area. Thank you again for your comments, we hope to see you again soon. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, though very busy. The breakfast was great and the staff nice. My only complaint was the sofa bed was extremely uncomfortable. The mattress pad barely covered the mattress and you could feel every coil on the mattress.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear 1409V: Thank you for your remarks from your recent visit to the Embassy Suites Rivercenter in Covington KY. We are so lucky to have a property on the banks of the Ohio River and a very strategic location that brings our guest just a few steps away from downtown Cincinnati. I am however sorry that you found our beds... More 

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